Indochina

2015 ◽  
pp. 150-158
Author(s):  
Sheena Graham
Keyword(s):  
Performance Management ◽  
Training And Development ◽  
Retention Performance ◽  
Job Descriptions ◽  
Travel And Tourism ◽  
Communist State ◽  
Tourism Sector ◽  
Disciplinary Procedures ◽  
Set Up ◽  
Hr Function

This short case looks at an organization in the travel and tourism sector that was set up 20 years ago and how it gradually built up an HR function that is designed to be sustainable for the coming decades. Seen as one of the most dynamic groups in its sector in Asia, the company started with a handful of employees and has grown to over 2,000. Now winning awards for innovation and fast-growth, the organization started small and stayed that way for its first decade then took off – and needed an HR function. The group needed job contracts, job descriptions, and to apply for all the licenses needed in Vietnam, a Communist state. Recruitment by word-of-mouth and then online processes, promotion and retention, performance management, salaries and benefits, training and development, disciplinary procedures, the preparation of guidelines, rules, an employee handbook – there was a lot of work to do, which is still ongoing.

scholarly journals Travelling with a Guide Dog: Experiences of People with Vision Impairment

2021 ◽  
Vol 13 (5) ◽  
pp. 2840
Author(s):  
Jillian M. Rickly ◽  
Nigel Halpern ◽  
Marcus Hansen ◽  
John Welsman
Keyword(s):  
Vision Impairment ◽  
Service Access ◽  
Transport Accessibility ◽  
Travel And Tourism ◽  
The United Kingdom ◽  
Tourism Sector ◽  
Dog Owners ◽  
Real Time Information ◽  
Time Information

There is considerable research on people with vision impairment (PwVI) in the transport, travel and tourism sectors, which highlights the significance of real-time information and consistency in services to accessibility. Based on interviews with guide dog owners in the United Kingdom, this paper contributes an additional dimension to our understanding of transport accessibility for PwVI by focusing specifically on guide dog owners’ experiences in the travel and tourism sector. A guide dog is more than a mobility tool, but a human–dog partnership that improves the quality of life for PwVI; however, it also introduces constraints related to the dog’s welfare and safety. Further, lack of understanding of guide dog owners’ rights to reasonable accommodation leads to discrimination through service refusals and challenges to service access. This paper concludes that the limited and inconsistent public knowledge of disability diversity has serious ramifications for transport accessibility and suggests specific industry and legislative interventions in response.

Coping Mechanisms of Hospitality Industry Workers in a Tourism Destina-tion during the Covid-19 Pandemic

2021 ◽  
Vol 2 (12) ◽  
pp. 1410-1415
Author(s):  
Bezaleel Joy Murchante Danay ◽  
Zephaniah Dela Cruz Danay ◽  
Cherry Colesio Escarilla ◽  
Jimmy Bernabe Maming
Keyword(s):  
Hospitality Industry ◽  
Coping Mechanisms ◽  
Tourism Industry ◽  
Case Study Method ◽  
Key Informants ◽  
Travel And Tourism ◽  
Tourism Sector ◽  
Hospitality Workers ◽  
Different Levels

The Covid-19 pandemic brought massive devastations to the different levels of society. The World Travel and Tourism Council had recently warned that Covid-19 pandemic could lead to a cut of 50 million jobs worldwide in the travel and tourism industry. A study conducted by Oxford reveals that Asia will be vilest to be affected by the pandemic and it would take time to recover its economy (Dogra, 2020). This means a wider and greater impacts to the different industries including the tourism sector. The study aims to explore the coping mechanisms of hospitality industry workers in Boracay Island during the Covid-19 pandemic particularly on their experiences during the Covid-19 pandemic and to determine the coping mechanisms of hospitality workers in Boracay Island being affected by the pandemic. The case study method through a qualitative analysis using Robert Yin's approach in the data analysis procedure to explore the data from the experiences of the key informants from the hospitality industry was used. Themes came out from the construct of the key informants like (1) hospitality industry workers experienced mental health, social, and economic issues, (2) The pandemic opens new opportunities and ways to cope with its effects. The output of this research is the proposed Danay, Danay, Escarilla, and Maming Model for Coping Mechanisms of Hospitality Industry workers during the Covid-19 Pandemic.

scholarly journals Business tourism - a sustainable form to relaunch Romanian tourism

2017 ◽  
Vol 11 (1) ◽  
pp. 1101-1110
Author(s):  
Manuela Liliana Mureşan ◽  
Bogdan Cristian Chiripuci ◽  
Puiu Nistoreanu
Keyword(s):  
Czech Republic ◽  
Environmental Impacts ◽  
Necessary Conditions ◽  
Sustainable Tourism ◽  
Ecological Balance ◽  
Travel And Tourism ◽  
Economic Phenomenon ◽  
Tourism Sector ◽  
Tourism Services

AbstractSustainable tourism should be achieved in a balanced environment with standards that guarantee the preservation of ecological balance and prevent overuse of resources, pollution and other negative environmental impacts. In Romania, the tourism as social and economic phenomenon integrates in the unitary economy of the country having the necessary conditions for enhanced development and optimization of the tourism fund’s explotation. This paper aims to highlight different perspectives to relaunch tourism services and will be the identification of factors which contributing to the sustainability of the tourism business. In addition, there will be comparisons of competitiveness in travel and tourism sector in countries such as Bulgaria, Czech Republic, Hungary and Romania.

scholarly journals Exploring the influence of training and development on employee’s performance: Empirical evidence from the Indian tourism industry

2022 ◽  
Vol 12 (2) ◽  
pp. 89-100 ◽  
Author(s):  
Mohd Arwab ◽  
Jamal Abdul Nasir Ansari ◽  
Mohd Azhar ◽  
Mohd Ashraf Ali
Keyword(s):  
Human Resource Development ◽  
Structural Equation ◽  
Employee Performance ◽  
Strong Relationship ◽  
Training And Development ◽  
Theoretical Explanation ◽  
Tourism Industry ◽  
Travel And Tourism ◽  
Different Dimensions ◽  
Travel Industry

The aim of this paper is to explore the influence of training and development on employee’s performance through different dimensions. Moreover, this study proposes a model in the area of human resource development to be used for testing and improving the performance of employees in the Indian travel and tourism sector. An integrated model was developed highlighting the relationship between the training and development and employee performance. Using the sample of 146 employees, structural equation modelling (SEM) was employed to validate the hypothesized relationship by evaluating the responses of employees working in the Indian travel agencies. The findings of this study demonstrate a strong relationship between training and development and employee performance in the travel industry and also can be used by managers and HR professionals for organizing exclusive training programs for improving employee's performance based on the dimensions used in this paper. The present study provides an empirical and theoretical explanation of different dimensions associated with training and development and employee performance, especially in the Indian tourism industry.

scholarly journals Implementation of a quality approach in Human Resources Management within the Moroccan university

2016 ◽  
Vol 6 (7) ◽  
Author(s):  
Rachid ELKACHRADI
Keyword(s):  
Quality Assurance ◽  
Human Resources ◽  
Human Resources Management ◽  
Resources Management ◽  
Higher Education System ◽  
Effectiveness And Efficiency ◽  
Set Up ◽  
Hr Function ◽  
The University ◽  
Quality Approach

The university reform in Morocco introduced principles of quality assurance into the Higher Education System. In this regard, the law 01-00 has set up a device which is mainly articulated around the establishment of a system of accreditation of training and the establishment of a global system of evaluation in the whole system. However, Human Resources Management, the keystone of any change project, is not put at the center of the operationalization of reform projects. In our research, we will look at the factors that impede the operationalization of the principles of quality assurance to improve the effectiveness and efficiency of the HR function. Based on the results obtained within the framework of this exploratory study, we let's propose the key determinants for the implementation of a quality approach in Human Resources Management within Moroccan universities.

scholarly journals Developing Hospitality, Travel and Tourism Industry through University Curriculum (Assessed Internship Programs and Part-Time Work Schemes)

2021 ◽  
Author(s):  
Ali Hyasat
Keyword(s):  
Tourism Industry ◽  
Education Programs ◽  
New Graduates ◽  
Travel And Tourism ◽  
University Curriculum ◽  
Tourism Sector ◽  
Time Work ◽  
Part Time ◽  
Hospitality And Tourism ◽  
Internship Programs

The purpose of the study was to identify and rank the most important skills expected by the hospitality and tourism employers from new graduates for working in the hospitality and tourism sector on giving direction to the improvement of hospitality and tourism higher education programs in Jordan.

scholarly journals Developing Hospitality, Travel and Tourism Industry through University Curriculum (Assessed Internship Programs and Part-Time Work Schemes)

2021 ◽  
Author(s):  
Ali Hyasat
Keyword(s):  
Tourism Industry ◽  
Education Programs ◽  
New Graduates ◽  
Travel And Tourism ◽  
University Curriculum ◽  
Tourism Sector ◽  
Time Work ◽  
Part Time ◽  
Hospitality And Tourism ◽  
Internship Programs

The purpose of the study was to identify and rank the most important skills expected by the hospitality and tourism employers from new graduates for working in the hospitality and tourism sector on giving direction to the improvement of hospitality and tourism higher education programs in Jordan.

scholarly journals E- HRM Practices in the IT Industry with Special Reference to the State of Karnataka

2019 ◽  
Vol 8 (3S3) ◽  
pp. 249-253
Keyword(s):  
Performance Management ◽  
Human Resource ◽  
Training And Development ◽  
It Industry ◽  
Performance Management Systems ◽  
The Face ◽  
Self Service ◽  
Employee Self Service ◽  
Different Levels

Human resource management is constantly evolving into a technology-based service provider to their employees. In today’s organizations, employees see the face of HR as an Intranet portal rather than a human on the other side. This transformation of Human Resource services through technology is now being coined as E-HRM or electronic human resource. The Use of E-HRM in today’s Organizations, are in many function areas such as training and development, performance management systems, hiring and employee self-service. Organisations who adopt HR technology tools outperform those that do not. Interestingly early on the HR department was the last recipient of IT benefits in any organization, it started from keeping the database of the employees. In the present scenario employees are considered as the strategic partners of the organization and the use of high-end software have changed the face of HR departments and a new term has been coined as E-HRM. This present paper tries to evaluate the role of E-HRM in IT companies and also to measure the acceptance and effectiveness of the same at the different levels of management.

Innovation of Tourism Supply Chain Management: A New Agenda for Optimization. The Case of Kazakhstan

2021 ◽  
Vol 12 (4) ◽  
pp. 1085
Author(s):  
Kuralay TUKIBAYEVA ◽  
Gulnara ZHANSEITOVA ◽  
Kasiya KIRDASINOVA ◽  
Alla PRANEVICH ◽  
Zhanargul SULEIMENOVA ◽  
...  
Keyword(s):  
Innovation Management ◽  
Economic Activities ◽  
Travel And Tourism ◽  
Positive Effects ◽  
System Transition ◽  
Tourism Sector ◽  
The Republic ◽  
Tourism Potential ◽  
Tourism Supply Chain ◽  
Comprehensive Study

Despite the recognition of tourism as a priority sector, the development pace and indicators remain low. Innovation management methods are required that will positively affect the entire industry. The main article goal is to identify the problems of tourism sector development for the positive effects achievement and the system transition to a new, qualitative one, as well as identifying barriers and constraints. The problems raised by the authors in the article require comprehensive study and analysis. The authors conducted a comparative analysis of travel and tourism competitiveness index of the Republic of Kazakhstan for 2017 and 2019 years. The authors also analyzed the main indicators of the development of the tourism sector, financial and economic activities of tourism companies in the Republic of Kazakhstan, studied the tourism potential of Nur-Sultan city and Akmola region. As a result of the conducted research, conclusions are drawn, and recommendations are given.

Impact of Covid-19 on Tourism Sector in Nepal.

2021 ◽  
Author(s):  
Kamal Prasad Panthhe ◽  
C N Kokate
Keyword(s):  
Developing Countries ◽  
Foreign Exchange ◽  
Task Force ◽  
Policy Recommendations ◽  
Total Employment ◽  
Global Impact ◽  
Travel And Tourism ◽  
Tourism Sector ◽  
The Government ◽  
Tourism Economy

Tourism is an important source of foreign exchange earnings for the government and contributes to the livelihood of millions in developing countries. The purpose of this paper is to explore and illuminate the preliminary impacts of COVID-19 in tourism sector in Nepal and further the paper puts forward policy recommendations for government to avert the worst effects and facilitate recovery. In Nepal, the travel and tourism sector contributes to 8 percent of GDP, 6.7 percent of total employment, and it generates 6 percent of the total foreign exchange earnings. Nepal Tourism Board estimates that loss of 85.2 billion USD monthly from tourism sector only and three in five employees lost their jobs due to COVID-19 in Nepal. The “Visit Nepal 2020” campaign had cancelled which aimed to attract 2 million tourists in the country this year. Tourism sector has already suffered a huge loss, and it is going to take quite to restore. The government should form special task force to create economic response package that will support Nepalese, their job, their businesses from the global impact of COVID-19, and to ready the economy to recover.Keywords: Covid-19, Tourism, Economy, Nepal.

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