From E-Government to E-Governance

Author(s):  
Mohammad Nabil Almunawar ◽  
Patrick Kim Cheng Low ◽  
Mohammad Habibur Rahman ◽  
Fadzliwati Mohiddin

With the e-Government concept, government services, which were normally delivered from physical infrastructures of public offices, now move closer to the clients via Information and Communication Technology (ICT). Recent advancement of mobile computing devices has made the idea of omnipresent government highly likely where the government services can be accessed by everyone anytime-anywhere. This chapter begins with the discussion of the current development of e-government followed by the evolution of e-government models. The chapter also addresses how the good governance features have been incorporated as guiding principles in e-governance practices in different societies in recent years. Finally, as its focal interest, the chapter examines and analyzes the issue of building people’s trust through e-governance. Elements of trust are discussed thoroughly, and a trust model for e-governance is put forth and proposed as a guideline to develop a trusted e-governance system.

2017 ◽  
Vol 13 (3) ◽  
pp. 18-37 ◽  
Author(s):  
Darpan Anand ◽  
Vineeta Khemchandani

E-Governance is the process of delivering public services to the citizens through the Information and Communication Technology with reliability, transparency and efficiency, without breaking the concept of cost-effectiveness. E-governance saves money, fuel and time of citizens by avoiding the visits of the government offices and on the other hand it saves money of government which is used for office maintenance. Though the concept of e-Governance was started in eighth decade of the 20th century, it entered the second phase (organized / wireless + satellite) in India with NeGP-1.0 in 2006. This article explores the growth and development of e-Governance in INDIA. The authors also present the analysis of the implemented e-Governance projects based on comparison with other regions of the world. Moreover, this paper also identifies the obstacles that need to be overcome to provide seamless access to the government services to the citizens.


2019 ◽  
Vol 8 (3) ◽  
pp. 4052-4055

E-governance is the new as well as important form of governance in the twenty-first century. To be particular, in the system of e-governance Information and Communication Technology (ICT) is used to its processes as well as to the functioning of the government so that a kind of SMART governance can be brought which means ‘Transparent, Accountable, Responsive, Simple and Moral’ governance. In other words, it can be defined as the process of interaction between the government of a country and its citizens as well as internal governmental operations for effective implementation of different government policies with the application of ICT. It is believed that e-governance is a major weapon which is wielded to remove corruption and to make public delivery system clutter-free. The main purpose of this paper is to show the importance of the ICT in the processes of e-governance which will in turn ensure good governance.


2019 ◽  
Vol 22 (2) ◽  
pp. 117
Author(s):  
Rosalia Prismarini Nurdiarti ◽  
Didik Haryadi Santoso

The development of Digital Government Services (DGS) is a form of bureaucratic transfor-mation. This research focuses on virtual digital technology used in the government, especially in the tourism office department of Yogyakarta special administrative region which is also known as Daerah Istimewa Yogyakarta (DIY) Province. Based on Ministry of Communication and Information (MoCI) 2012 report, e-Government adoption in DIY was ranked 4th in the country. The province has the vision of becoming a cyber province as one of the ways to fulfil the needs of its residents. The objectives of this study encompass: 1) description of the imple-mentation of e-government in DIY Tourism department; 2) mapping and utilizing the tourism communication strategies to identify e-government implementation in the Tourism department; and 3) assess the role that e-government technology adoption can help to strengthen service encouraging the enhancement of service and creative industries towards contributing to im-prove the higher tourism development in DIY. The research used a case study approach with data collected using informal interview and documentation. Results of the research showed that: 1) the expertise in information and communication technology (ICT) is pivotal for was necessary for the development of ing the tourism-based websites and e-government applica-tions; 2) the importance of developing multimedia-based content to ensure relevant and updat-ed content; and 3) the importance of taking into account the needs and interests of undergradu-ates and undergraduate audience in developing and adoption of e-government services because they constitute the largest segment that uses the virtual digital government services.


2020 ◽  
Vol 12 (3) ◽  
pp. 41
Author(s):  
Gajendra Sharma

Digital governance or e-governance is the application of information and communication technology (ICT) for delivering government services, exchange of ICT between government and people. The government services are made available to the citizens in a convenient, efficient and transparent manner through e-governance. The purpose of this study is to highlight digital governance in Nepal during and after international pandemic COVID-19. This paper emphasizes review of different studies on development of e-government and e-governance in Nepal as well as in developing countries. The outcome of the study will be helpful for policy makers and leaders to formulate effective e-government policies and standard during crisis.  


2020 ◽  
pp. 320-341
Author(s):  
Darpan Anand ◽  
Vineeta Khemchandani

E-Governance is the process of delivering public services to the citizens through the Information and Communication Technology with reliability, transparency and efficiency, without breaking the concept of cost-effectiveness. E-governance saves money, fuel and time of citizens by avoiding the visits of the government offices and on the other hand it saves money of government which is used for office maintenance. Though the concept of e-Governance was started in eighth decade of the 20th century, it entered the second phase (organized / wireless + satellite) in India with NeGP-1.0 in 2006. This article explores the growth and development of e-Governance in INDIA. The authors also present the analysis of the implemented e-Governance projects based on comparison with other regions of the world. Moreover, this paper also identifies the obstacles that need to be overcome to provide seamless access to the government services to the citizens.


2019 ◽  
Vol 23 (1) ◽  
Author(s):  
Abdul Aziz Bouty ◽  
Mohammad Hidayat Koniyo ◽  
Dian Novian

Utilization of information and communication technology in the implementation of the current government process is a priority scale that needs to be continuously developed by the government. In its implementation there is a problem that is the lack of an evaluation process carried out, especially at the level of local government towards the use of information and communication technology. The purpose of this research is to evaluated of an electronics based governance system by measuring the maturity level. Measuring the maturity level on  the technical function capability using e-government maturity models and assessing 3 domains, 7 aspects and 35 indicators contained in an electronic based governance system. The research method used is survey method, in the environtment of government of Gorontalo City. The results of this research showed that the implementation of an electronic based government system in the government of Gorontalo City achieve “GOOD” predicate with a total index value of 2.88. Some indicators that have the lowest indeks value from the measurement and assessment results are informed in this study to further become recommendations for improvement the utilization of information and communication technology by the government of Gorontalo City.Keywords : evaluation, information technology, public service, maturity level.


2021 ◽  
Vol 2021 ◽  
pp. 1-15
Author(s):  
Darpan Anand ◽  
Vineeta Khemchandani ◽  
Munish Sabharawal ◽  
Omar Cheikhrouhou ◽  
Ouissem Ben Fredj

Authentication is the primary and mandatory process for any Information and Communication Technology (ICT) application to prove the legitimacy of the genuine user. It becomes more important and crucial for public platforms like e-governance platforms. The Government of India is transforming the country into Digital India through various e-governance initiatives based on ICT. For authentication, National e-Authentication Framework (NeAF) was proposed by the Indian government which is a policy framework for authentication. This framework does not provide any technical and unified solution for authentication systems while it is based on centralized verification data. In this paper, we proposed a solution for the authentication which provides the unified authentication solution for the Indian e-governance system with existing infrastructure. This solution also provides the features such as scalability, security, and transparency based on distributed computing and working on multiserver architecture. This solution also fulfills the need of the current Indian government to provide multiple e-governance services through a single smart card.


E- Governance or Electronic Governance is playing a vital role in the 21st century. The application of Information and Communication Technology (ICT) is the essential part of egovernance for delivering governmental services, transaction of communication, exchange of information between the citizen to government and government to business hubs etc. This study will focus on the effects and implementation of ICT in system of egovernance to bring a means of transparent, accountable, simple, responsive and moral governance. In other words the application of ICT is very important for the implementation of various governmental policies more effectively which will reduce the gap between the government and citizens. It is noteworthy that egovernance is an effective way to remove corruption and to make the public delivery system hassle-free which will establish a kind of “SMART” governance. The basic purpose of this paper is to focus on the role and importance of ICT in the system of electronic governance which will ensure the good governance.


2020 ◽  
Vol 4 (2) ◽  
pp. 93-101
Author(s):  
Dhruba Lal Pandey ◽  
Nischal Risal

Good governance is the essence of success for every public and private organization. The traditional governance system is delayed and costly. With the robust development of information technology, an adaptation of e-governance is common across the country to reduce the drawbacks of the traditional governance system. But the complaints from the public related to the discharge of public service have not been reduced. The claims of the general public lie on poor economic governance in the implementation of e-governance. Thus, the study aims to examine the role of economic governance on e-governance practices. Descriptive and correlational research designs were deployed while undertaking the study to explain the position of variables in the national context and examine the relationship between economic governance and e-governance. The bureaucrats, academicians and business professionals are the respondents of the study. Purposive sampling methods were deployed. The study findings show the government should develop a strategic framework for the effective implementation of e-governance. Government tends to focus on infrastructure, and qualified manpower development and increase computer literacy on the public to effective implementation of e-governance in Nepal.


Author(s):  
Laras Sirly Safitri

Pemanfaatan Teknologi Informasi dan Komunikasi (TIK) bagi petani dalam mengakses kredit masih rendah. Hal ini ditunjukkan oleh rendahnya aksesibilitas petani terhadap program-program kredit. Informasi-informasi yang berkenaan program pembiayaan/kredit dari pemerintah belum diperoleh petani secara merata. Bahkan, seringkali informasi tersebut tidak diperoleh sama sekali. Di samping itu, petani masih beranggapan bahwa program-program kredit yang ditawarkan oleh lembaga formal memiliki prosedur yang panjang, sulit dan berbelit-belit. Oleh karena itu, seringkali petani pada akhirnya memilih untuk memperoleh modal dari kredit yang ditawarkan oleh lembaga nonformal, meskipun dengan bunga yang tinggi. Teknologi Informasi dan Komunikasi (TIK) dapat menjadi solusi untuk meningkatkan akses petani terhadap program pembiayaan/kredit dari pemerintah. Hal ini juga perlu diupayakan oleh pemerintah sebagai peningkatan pelayanan publik bagi petani (e-Government). Dengan memanfaatkan Teknologi Informasi dan Komunikasi (TIK), diharapkan dapat membuka akses petani terhadap berbagai informasi terkait program kredit dari pemerintah serta dapat pula membantu petani untuk memperpendek prosedur yang harus dilalui dalam memperoleh kredit. Selama ini pemanfaatan Teknologi Informasi dan Komunikasi (TIK) pada sektor pertanian, sebagian besar masih terfokus pada informasi seputar teknologi budidaya dan pemasaran hasil pertanian. Sehingga diperlukan perhatian khusus dari pemerintah untuk memberikan layanan dan informasi terkait kredit bagi petani.   Utilization of Information and communication Technology (ICT) for farmers in accessing credit is still low. This is addressed by the low accessibility of farmers to funding / credit programs from the government that has not been obtained evenly. In fact, often the information is not obtained at all. Besides that, farmers still think that credit programs offered by formal institutions have a long, difficult, and complicated procedure. Therefore, often farmers ultimately choose to obtain capital and credit offered by non-formal institutions, even with high interest rates. Information and communication technology (ICT) can be a solution to improve farmers' access to government financing or credit programs. It also needs to be pursued by the government as an increase in public services for farmers (e-government). By utilizing information and communication technology (ICT), farmers are expected to be able to open access to various information related to credit programs from the government and can also help farmers to shorten the procedures that must be passed in obtaining credit. During this time the use of information and communication technology (ICT) in the agricultural sector is still largely focused on information about cultivation technology and marketing of agricultural products so that special attention is needed from the Government to provide services and information related to credit for farmers.


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