Pertinence and Feasibility of a Unifying Holistic Approach of IT Governance

Author(s):  
Mohamed Makhlouf ◽  
Oihab Allal-Cherif

In accordance with the Design Science percepts, the authors present in this paper an approach that aims to give a holistic unifying framework that ensures consistency and coherence between the existing IT governance approaches and mechanisms. It considers the advances and best practices suggested by COBIT ITIL, etc. Therefore, it proposes an operational implementation and instantiation of information system of IT governance based on SOA architecture. It meets the requirements posed by gaps in the research on IT governance, which have been proven by the literature study. as well as the managerial problems highlighted by a two-year in-depth case study conducted inside one of the largest telecommunication operators in Europe. The relevance and feasibility of this approach have been proven by the implementation of this approach in a another two-year in-depth action research case study inside another large European telecommunications operator.

2009 ◽  
Vol 9 (1) ◽  
pp. 1850158 ◽  
Author(s):  
Mirela Gheorghe ◽  
Pavel Nastase ◽  
Dana Boldeanu ◽  
Aleca Ofelia

Relatively new in Romania, IT governance is defined as procedures and policies established in order to assure that the IT system of an organization sustains its goals and strategies. This bundle of policies and procedures, following the best practices in the area, intends to guide and control the IT function in order to add value to the organization and to minimize IT risks. The purpose of the research is to identify the measure in which the IT governance practices are implemented to the level of the financial institutions in Romania. The goal of this paper is a comparative analysis for implementing IT governance using data offered by the IT Governance Institute. This institute makes every year a study (IT Governance Global Status Report – 2006) to determine a sense of priorities and to develop actions for implementing IT governance, using data which acknowledges once more the need for all organizations to have tools and services to assure an efficient IT governance. In this way, the research will analyze, in the field of Romanian financial institutions, the most serious IT problems pointed out by the respondents from the last year, the most efficient measures considered by top management for resolving problems pointed out, the best used practices in IT governance and the most used frameworks for implementing IT governance practices.


2015 ◽  
pp. 1116-1133 ◽  
Author(s):  
Aline Dresch ◽  
Daniel Pacheco Lacerda ◽  
Paulo Augusto Cauchick Miguel

2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Siti Nurjanah Ramadhany ◽  
Ade Eviyanti

Technology is increasingly sophisticated with over time competition in the business world such as E-Commerce has a positive impact on entrepreneurs to advance their companies, namely by creating online websites so that offerings and sales are easy among the public. By accessing the website page of PT. Daya Berkah Sentosa Nusantara buyers do not have to come directly to the place or company, and send offers according to admin needs.The purpose of this study is to make it easier for researchers to solve supply and sales problems based on problems that arise in the company. The method used in this study is the Waterfall Method, with data collection techniques used using observation, interviews and literature study. The desired result of this research is to be able to create a website for the company, to be able to expand marketing reach, buyers can view products through the website.


2012 ◽  
Vol 263-266 ◽  
pp. 3238-3243 ◽  
Author(s):  
Shao Hua Zhang ◽  
Shuang Yang ◽  
Jun Dian Song ◽  
Jun Ling Qian

The issue how to make scientific decision to avoid IT risk is one of the hot topics recently. IT governance models have been proposed are so general those they are unable to provide actual guidance for implementing informatization. The paper proposes a new model based on Evaluate-Direct-Monitor (EDM) model of ISO/IEC 38500 standard. An index system and prototype for decision support are proposed with the study of three stages in information system lifecycle. As a case study, an instantiated decision support index system is developed combining with specific application requirement.


2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Wulan Ramdhani ◽  
Arizona Firdonsyah

Information system is a system that has the ability to collect information from all sources and use various media to display information.  Microsoft Excel is a spreasheet application program (electronic worksheet), the function of Microsoft Excel is to perform calculation operations and can present data in table form, while the filter and sort data functions are used to sort or filter data, for example: the ascending function and descending to sort data from the largest or from the smallest, the Sort By and Sort On features, in addition to the filter function to display data with certain criteria, the filter feature function or often referred to as autofilter, which functions to display certain rows of data according to filters already applied and hides the rest of the remaining rows of data. This study aims to facilitate the search for staffing data at the Health Office of the City of Bima, the method of data collection using 2 methods, namely literature study and observation, the results of research that have been conducted are that there is no personnel information system because the process of searching and recording personnel data is still done manually.


2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Alfian Maulana Fajar ◽  
Ika Ratna Indra Astutik

This research was aimed to create a website based information system that can be used for summarize the flow and facilitate borrowing space in the University of Muhammadiyah Sidoarjo by student organizations. The research method used by researchers is the waterfall method, but the data collection technique uses several ways, namely observation, interviews, and also literature study. Researchers made observations in student organizations to obtain data, in addition to met with the Directorate of Asset and Environmental Management to obtain data. The result of this research is that student organizations can borrow space online, and make it easier to recap data and also minimize duplicate data in the system. With more efficient procedures, the borrowing process becomes easier and more practical


2021 ◽  
Vol 8 (5) ◽  
pp. 965
Author(s):  
Denisha Trihapningsari ◽  
Dewi Agushinta R. ◽  
Lintang Yuniar Banowosari

<p>Layanan bahan ajar Universitas Terbuka (UT) menerapkan Sistem Informasi Tiras dan Transaksi Bahan Ajar (SITTA) yang dalam prosesnya ditemui masalah terkait operasional dan optimalisasi Teknologi Informasi. Oleh sebab itu evaluasi perlu dilakukan untuk mengetahui sejauh mana sistem telah memenuhi kebutuhan organisasi tata kelola TI. Sebelumnya sistem belum pernah dievaluasi menggunakan mekanisme kontrol audit sistem informasi dengan <em>framework </em>COBIT 5. Penelitian ini bertujuan untuk mengukur tingkat kapabilitas tata kelola TI SITTA menggunakan <em>framework </em>COBIT 5. Fokus evaluasi pada sistem ini yaitu terkait manajemen layanan TI sehingga disepakati untuk mengevaluasi domain proses EDM01, EDM04, DSS01, DSS02, dan DSS03. Hasil penelitian diperoleh kapabilitas proses EDM01, EDM04, dan DSS01 saat ini berada di level <em>performed process</em> (level 1), proses DSS02 dan DSS03 berada di level <em>managed process</em> (level 2). Capaian tingkat kapabilitas yang diharapkan manajemen untuk proses yang dievaluasi tersebut yaitu level <em>optimizing process</em><em> </em>(level 5). Hal inimenunjukkan bahwa organisasi belum sepenuhnya menerapkan beberapa <em>best practices </em>untuk tujuan proses yang dievaluasi, meski telah ada standar layanan tata kelola TI namun belum dapat diimplementasikan secara maksimal. Rekomendasi aktivitas kebijakan tata kelola layanan TI yang diperoleh dari penelitian ini diharapkan menjadi referensi prosedur <em>monitoring</em> dan pengukuran kemampuan TI di layanan bahan ajar UT yang lebih bersifat efektif dan implementatif. Penelitian ini menghasilkan pengukuran tingkat kapabilitas proses TI pada COBIT 5 domain terpilih, analisis kondisi organisasi untuk capaian tingkat kapabilitas proses, kriteria prioritas perbaikan, dan rekomendasi perbaikan untuk tiap proses agar dapat mencapai level kapabilitas <em>optimizing process </em>(level 5) di kemudian hari.</p><p> </p><p><em><strong>Abstract</strong></em></p><p><em><em>The Open University (UT) teaching material service implements the Information System for Learning Materials and Transactions (SITTA) which in the process encountered problems related to the operation and optimization of Information Technology. Therefore, it is necessary to evaluate to determine the extent to which the system has met the needs of the IT governance organization. The SITTA system had never been evaluated before using an information system audit control mechanism with the COBIT 5 framework. This study aims to measure the level of SITTA IT governance capabilities using the COBIT 5 framework. The focus of evaluation on the system is related to IT service management so it was agreed to evaluate the domain of the EDM01, EDM04, DSS01, DSS02, and DSS03 processes. The results showed that the capabilities of the EDM01, EDM04, and DSS01 processes are currently at the performed process level (level 1), while the DSS02 and DSS03 processes are at the managed process level (level 2). The achievement of the capability level is expected by management for the process being evaluated is the optimizing process level (level 5). It can be shown that the organization has not fully implemented some best practices for the process being evaluated, even there are already IT governance service standards but it has not been implemented optimally. The recommendations for IT service governance policy activities obtained from this study are expected to become a reference for monitoring procedures and measuring IT capabilities in UT teaching material services that are more effective and implemented. This research produces measurement of IT process capability level in selected COBIT 5 domains, analysis of organizational conditions to achieve process </em></em><em>capability level, improvement priority criteria, and recommendations for improvement for each process to achieve optimizing process capability level (level 5) in the near future</em><em>.</em></p>


2019 ◽  
Vol 3 (2) ◽  
pp. 62-70
Author(s):  
Ardi Taryanto ◽  
Lilis Nur Handayani

This study aimed to develop a medical record retention information system with a case study at Dustira Cimahi Hospital. The data collection techniques used were by observations and completed by literature study which had related with the problems. Software development methods was made using waterfull. From the research conducted, it was found several problems associated with the retention information system which has running, such as: the implementation of retention was done directly with sorting out medical record file without the computer, the absence of a retention schedule medical record file, there is no  storage space inactive and off medical record file. Therefore it is necessary to develop a medical record retention information system in the form of an application implemented with the Microsoft Visual Basic.Net 2010 programming language and the Database Access System / DBMS Microsoft Access. So that this application is expected to help hospitals in overcoming file retention problems and data retention processing can be better in the future.


Revista Foco ◽  
2016 ◽  
Vol 9 (1) ◽  
pp. 312
Author(s):  
Alamir Costa Louro ◽  
Carlos Vinicius De Arimetea

O presente artigo apresenta os efeitos gerados a partir da concepção e implantação de um planejamento estratégico de tecnologia da informação no Poder Judiciário do Estado do Espírito Santo(PJES). Para coleta dos dados e análise de resultados foram realizadas pesquisas documentais em relatório de auditoria realizado pelo Conselho Nacional de Justiça (CNJ). O artigo buscou evidências no relatório que corroborem com as possíveis melhorias apontadas por autores da área que tangenciam a Governança de TI. Essas melhorias não foram constatadas documentalmente e as razões e consequências foram explicitadas no artigo, que apesar de ser um estudo de caso interno ao PJES, aponta resultados e fatores geradores aparentemente comuns e que podem possibilitar ao estudo servir de referência para aplicação de melhores práticas de Governança de TI em outros tribunais do judiciário brasileiro. This paper analyses the impact from conception and implementation of a information technology strategic plan in the Court of the State of Espírito Santo (PJES). For data collection and analysis of results were conducted documentary research in the audit report conducted by the National Council of Justice (CNJ). The article had sought evidence in the report to corroborate with possible improvements as pointed out by IT governance area authors. These improvements were not found by documentary evidence and the reasons and consequences were explained in the article, which despite being a case study only in PJES, points out results and organizational characteristics seemingly ordinary what may allow the study serve as a reference in application of IT governance best practices in other courts of the Brazilian judiciary


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