scholarly journals The impact of work experience of small and medium-sized enterprises owners or managers on their competitive intelligence awareness and practices

2013 ◽  
Vol 15 (1) ◽  
Author(s):  
Rene Pellissier ◽  
Tshilidzi E. Nenzhelele

Background: Information technology has assisted in globalisation, which then assisted in making international trade easier. Consequently, businesses no longer compete with local competitors only but also with international ones, leading to intense competition in all business sectors. Businesses will hardly practice what they are not aware of and therefore needs to know about their competitive landscape. Competitive intelligence (CI) gathers information from both the internal and external business environments, and analyses these for use by decision makers. Whilst awareness of the importance of CI is wide, it is not practiced optimally, making the need for creating awareness of the benefits of CI important.Objectives: The objective of this research was to establish the influence of owners’ and managers' working experience of CI practice and awareness in the small and medium-sized enterprises (SMEs) environment.Method: This research was quantitative in nature and a questionnaire was used to collect data from SMEs owners and managers in The City of Tshwane Metropolitan Municipality.Results: This research indicates that SMEs in the study are aware of CI through education and training. Moreover, the study reveals that the working experience of owners and managers has a great influence on awareness and practice of CI and one should implement training programmes in this domain to assist with building competitive advantage.Conclusion: Small and medium-sized enterprises owners or managers’ years of working experience has a greater influence on awareness and practice of CI. Put differently, years of working experience is a great predictor of CI awareness and practice.

2021 ◽  
Vol 6 (26) ◽  
pp. 01-26
Author(s):  
Akram Mufareh Alshammakh ◽  
Adi Anuar Azmin

Acquisition and frequency utilisation of Competitive Intelligence (CI) are critical strategic activities designed to assist firms in evaluating emerging trends in their business environments, major and potential threats, capabilities, and competitions for businesses today, particularly in the tourism and hotel sectors. However, there is still ambiguity about the impact of competitive-intelligence acquisition (CIA) and utilisation (CIU) on firms' performance, particularly for the hotel industry in a developing country such as Malaysia. Thus, the purposes of this research are to define the nature of CI practice in Malaysian hotels, and to illustrate the relative importance of various CIA types and sources to marketing managers in Malaysian hotels, moreover, to investigate the impact of CIA and CIU on the financial and non-financial performance of Malaysian hotels. A quantitative research design was adopted in this study. To obtain the necessary data for analysing the hypothesised model of the study, 505 questionnaires were issued to marketing managers in member hotels of the Malaysian Association of Hotels (MAH), and a total of 184 analyzable questionnaires were gathered, with a response rate of 34.44%. The research data were analysed using partial least squares structural equation modelling and statistical package for social sciences "SPSS". Despite that half of the responding hotels practiced CI informally, and many of these hotels began practicing CI five years ago, the study found that hotel marketing managers have high and medium interest levels for most types and sources of CI in Malaysia, these five CIA's types were the most important: (1) competitors, (2) customers, (3) human resources, (4) socio-cultural, and (5) Global. As well, these five CIA's sources were the most important: the internet and extranets, (2) customers, (3) electronic information services/intranets, (4) business associates, and (5) newspapers and periodicals, and industry trade associations. Furthermore, the results indicate that CIA and CIU had a positive and significant impact on hotels' performance, but CIU has the most effect. These findings enrich those in positions of power like owners, managers, and practitioners, as well as academicians, with greater knowledge of the relationship and influence of CIA and CIU on firms' performance, particularly for hospitality and tourism firms.


Electronics ◽  
2020 ◽  
Vol 9 (6) ◽  
pp. 965
Author(s):  
Giuseppe D’Aniello ◽  
Matteo Gaeta ◽  
Francesco Orciuoli ◽  
Giuseppe Sansonetti ◽  
Francesca Sorgente

A smart city can be defined as a city exploiting information and communication technologies to enhance the quality of life of its citizens by providing them with improved services while ensuring a conscious use of the available limited resources. This paper introduces a conceptual framework for the smart city, namely, the Smart City Service System. The framework proposes a vision of the smart city as a service system according to the principles of the Service-Dominant Logic and the service science theories. The rationale is that the services offered within the city can be improved and optimized via the exploitation of information shared by the citizens. The Smart City Service System is implemented as an ontology-based system that supports the decision-making processes at the government level through reasoning and inference processes, providing the decision-makers with a common operational picture of what is happening in the city. A case study related to the local public transportation service is proposed to demonstrate the feasibility and validity of the framework. An experimental evaluation using the Situation Awareness Global Assessment Technique (SAGAT) has been performed to measure the impact of the framework on the decision-makers’ level of situation awareness.


2013 ◽  
Vol 838-841 ◽  
pp. 3091-3095
Author(s):  
Wen Bin Li ◽  
Zhen Qi Hu ◽  
Yao Qi Yang ◽  
Ping Ping Zhang ◽  
Peng Zhang

Coal village relocation will bring local agricultural production and farmers living influence. Based on the city which has been moved eight villages, take the form of questionnaire from farming convenience condition, labor and agricultural structure adjustment, social security and other aspects, and analyzed the survey data with regression statistics. Relocate residents willing to continue to engage in agricultural production as the dependent variable, selecting 15 factors as independent variables, using SPSS software to carry on the Logit regression analysis model, finally determine Relevance between the main source of income and the field road built two factors and farmers engaged in agricultural production, the change in the transportation and large mechanical equipment also have great influence to the function.


2021 ◽  
Vol 4 (3) ◽  
pp. 53-64
Author(s):  
M. P. Sukharkova

The article is devoted to the community of Olympic volunteers after the event through the study of their online activity in social network “Vkontakte”. Olympic volunteering refers to the event-oriented direction of volunteering, which is characterized by a limited period of time for the implementation of volunteering practices, but a long period of training volunteers and the opportunity for volunteers to acquire unique work experience during the organization and holding of a major sports event. At the moment, there is a lack of research on the impact of events such as the Olympic and Paralympic Games on the volunteer community.The legacy of the 2014 Olympic and Paralympic Games for the volunteer community is studied in the article. In the course of the study, an attempt was made to find answers to the following research questions: do volunteers maintain social online interactions five or more years after the event; if volunteers continue online interactions, what topics are the most popular for discussion in the volunteer community. It is proved that volunteering at major sporting events contributes to the development of the social capital of volunteers, including by expanding the circle of acquaintances, that is, social interactions. At the same time, social networks have a great influence on the reproduction of social capital, so the indicators of online interactions of volunteers can indicate whether the volunteers support the circles of social interactions acquired while working at the games, and, thus, whether the volunteers support and use the social capital acquired while working at the event. During the entire period of time considered by us, the highest indicators of volunteer activity in the online community were noted from 2014 to 2016. The most relevant topics among the participants of the online community are the topics of volunteering: both memories of working at the games, as well as information about other volunteer programs and other topics, for example, tourism, etc.


2018 ◽  
Vol 6 (1) ◽  
pp. 1-12
Author(s):  
Mufeed E. Shouk

All Iraqi cities also Erbil city are particularly significant growth since 2005 and so far because of great opening that took place and an increase in rates of economic growth which was reflected in the per capita income and the development of infrastructure and public services. Because of the big shortage in all kinds of service projects, residential and entertainment. decision maker adopting the idea of ​​investing in these areas and to develop and improve the reality after coming out of economic crises caused by wars over the country in general and the events experienced by the city of Irbil, in particular, and for the work and construction, attracting foreign investments had to be set up a facilities to investment firms and investors for the success of  the process decision makers  try to find the laws of planning or change the laws planning in according  to the wishes of investors and to stimulate the investment process and thus develop and improve services and meet the requirements without referring to the main reasons that the laws has set for it.  As is well known to urban planners that the laws designed to protect the uses of the land where you are trying to stop any abuses would confuse the planning process.


TEME ◽  
2021 ◽  
pp. 1351
Author(s):  
Tatjana Ivanović ◽  
Sonja Ivančević ◽  
Tanja Trajković ◽  
Milica Maričić

Burnout syndrome represents one of the most serious disorders in contemporary work environment. One of the professions that did not receive much attention in the scientific research of burnout is that of recruiters, even though literature shows that recruiters face work-related stress on a daily basis, which can often lead to burnout among this group of employees. The aim of this paper is to attempt to identify whether and to what extent burnout is present among recruiters in Serbia (both in-house recruiters and those employed in recruiting companies and agencies) and to reveal the determinants which influence the possibility of burnout occurrence among this group of workers. The most frequently examined variables affecting burnout in other professions were analyzed: age, work experience, marital status, strict deadlines and work pressure. Copenhagen Burnout Inventory (CBI) was used to measure the level of burnout. The results obtained by a quantitative research using questionnaires conducted among 100 recruiters in Serbia have shown that recruiters in Serbia face burnout to an extent (overall burnout, individual, work-related and client-related burnout), while all examined variables (except employee’s age) were found to have statistically significant impact on burnout presence among recruiters. What adds value to this paper is the fact that the amount of burnout studies conducted in Serbia in general is scarce and mostly focused on helping professions. The research has a practical purpose to help companies and human resource departments create appropriate burnout prevention training programmes targeted for recruiters.


2018 ◽  
Vol 147 ◽  
Author(s):  
Lingcai Kong ◽  
Chengdong Xu ◽  
Pengfei Mu ◽  
Jialiang Li ◽  
Senyue Qiu ◽  
...  

AbstractDengue fever (DF) has been a growing public-health concern in China since its emergence in Guangdong Province in 1978. Of all the regions that have experienced dengue outbreaks in mainland China, the city of Guangzhou is the most affected. This study aims to investigate the potential risk factors for dengue virus (DENV) transmission in Guangzhou, China, from 2006 to 2014. The impact of risk factors on DENV transmission was qualified by the q-values calculated using a novel spatial-temporal method, the GeoDetector model. Both climatic and socioeconomic factors were considered. The impacts on DF incidence of each single factor and the interaction of two factors were analysed. The results show that the number of days with rainfall of the month before last has the highest determinant power, with a q-value of 0.898 (P < 0.01); the q-values of the other factors related to temperature and precipitation were around 0.38–0.50. Integrating a Pearson correlation analysis, nonlinear associations were found between the DF incidence in Guangzhou and the climatic factors considered. The coupled impact of the different variables considered was enhanced compared with their individual effects. In addition, an increased number of tourists in the city were associated with a high incidence of DF. This study demonstrates that the number of rain days in a month has great influence on the DF incidence of the month after next; the temperature and precipitation have nonlinear impacts on the DF incidence in Guangzhou; both the domestic and overseas tourists coming to the city increase the risk of DENV transmission. These findings are useful in the risk assessment of DENV transmission, to predict DF outbreaks and to implement preventive DF reduction strategies.


2021 ◽  
Vol 6 (26) ◽  
pp. 27-46
Author(s):  
Akram Mufareh Alshammakh ◽  
Adi Anuar Azmin

Competitive intelligence (CI) is a proven systematic process used to improve an organization's competitiveness through the systematic collection, analysing, and communication of information to decision-makers. However, there is still ambiguity about the impact of each process of competitive intelligence process (CIPs) on performance, particularly in the hotel industry in a developing country like Malaysia. Thus, the purpose of this research is to detect the level of CIP practiced in Malaysian hotels, as well as to investigate the impact of each process from the CI processes (planning and focus, gathering, analysis, and communication) on the financial and non-financial performance of Malaysian hotels. A quantitative research design was adopted in this study. To obtain the necessary data for analysing the hypothesised model of the study, 505 questionnaires were issued to marketing managers in member hotels of the Malaysian Association of Hotels (MAH), and a total of 184 analysable questionnaires were gathered, with a response rate of 34.44%. The research data were analysed using partial least squares structural equation modelling. Despite that half of the responding hotels practiced CI informally, and many of these hotels began practicing CI five years ago, the study found that the level of CIP practice was high. Furthermore, the results indicate that the planning and focus, gathering, and analysis processes of CIP had a positive and significant impact on hotels' performance, while the communication process had a negative but insignificant impact on hotels' performance. Additionally, the results show that the planning and focus process is the most relevant, followed by the analysis processes, and finally the gathering process. These findings enrich those in positions of power like owners, managers, and practitioners, as well as academicians, with greater knowledge of the relationship and influence of CIPs on firms' performance, particularly for hospitality and tourism firms.


2020 ◽  
Vol 26 (12) ◽  
pp. 1-8
Author(s):  
Jawad Azhar ◽  
Peter Thomas ◽  
Karen McCarthy ◽  
Tanzeem Raza ◽  
Michael Vassallo

Background/Aims Doctors in non-consultant, non-training (NCNT) trust grade posts are an important part of the medical workforce across the UK, but their needs are often neglected. It is important to explore their work-related experience to support their welfare. This study aimed to explore the issues that were most important to the positive work experience of this group of doctors. Method Work-related themes were identified through meetings with NCNT trust grade doctors. A questionnaire was then compiled asking such doctors to rate statements based on these themes using a 5-point Likert scale. Correlations between scores on these statements and the scores on the key statement ‘I will recommend coming to this hospital for training to my friends’ were explored. Results The questionnaire was completed by 25 doctors. Statements reflecting organisational culture, such as ‘I never felt bullied’ (r=0.698) or ‘I feel well supported in my work’ (r=0.796) demonstrated strong correlations with whether respondents would recommend the trust to a friend, while process-based statements, such as ‘I have been allocated a clinical supervisor’ (r=0.12), did not. Conclusions Focusing on the needs and opinions of NCNT trust grade doctors is important to support recruitment and retention. When evaluating the impact of processes on job satisfaction for this group, it may be more useful to focus on the outcomes of the processes and the general organisational culture, rather than simply checking off whether the processes exist.


2016 ◽  
Vol 05 (05) ◽  
pp. 18-36
Author(s):  
Fatima lahcen ◽  
achou Ait Yassine

This study aims to identify the impact of job stress on the job performance of the nurses working in the Jordanian public hospitals in city of Irbid, to investigate whether there is a relationship between job stress and job performance, and on check if there are any statistically significant discrepancies in the level of job stress attributed to the variable (gender, age, educational qualification, marital status, work experience, workplace). In order to achieve objectives of the study, a questionnaire has been designed and developed for the purpose of data collection, copies of this questionnaire were distributed to a sample of (306) individuals accounted for 50% of the study of the population of the study which equals to (612) nurses, the Statistical Package for Social Sciences (SPSS) has been used to analyze the questionnaire data, depending on the frequencies, percentages and averages, and Pearson correlation coefficient and regression analysis to test the validity of the model, the effect of the independent variable dimensions (job stress) on the independent variable dimensions (job performance), the test (T) was used as well. The study concluded a range of results, most notably: The job stress of the nurses working at the Jordanian public hospitals in the city of Irbid was of a moderate level. The job performance of the nurses working at the Jordanian public hospitals in the city of Irbid was of a high level. There is a statistically significant inverse relationship between job stress and job performance. There were no statistically significant discrepancies in the level of job stress attributed to the variable (gender, age, educational qualification, marital status, work experience, workplace).


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