scholarly journals THE INFLUENCE OF WORKFORCE DIVERSITY ON PERFORMANCE OF EMPLOYEE IN PRIVATE BANKING SECTOR OF PAKISTAN

2019 ◽  
Vol 58 (2) ◽  
pp. 171-184
Author(s):  
Sobia Iqbal ◽  
Khalid Mehmood Iraqi ◽  
Tariq Rafi
Keyword(s):  
Banking Sector ◽  
Specific Reference ◽  
Competitive Edge ◽  
Number Of Factors ◽  
Wide Range ◽  
Banking Business ◽  
Research Findings ◽  
Convenience Sampling ◽  
Private Banking ◽  
The Relationship

This is an era of globalization, and to maximize the competitive advantage, the banking industry is acknowledging and recognizing Human Resource practices and contributing their best to employ the organizational resources in best productive manner so that they can excel and enjoy competitive edge. Number of factors are affecting on performance of the employee. This research paper is mainly intended to explore the influence of employee diversity on the performance of employee in Private Banking business of Pakistan. Specifically in this paper, the performance of the employee in a banking sector has been predicted by the influence of employee diversity with respect to their education, age, gender, and ethnicity. The data was collected from 203 private banking representatives (serving on different positions at UBL, HBL, and MCB) by a convenience sampling method. In order to identify the relationship, the data has been tested by SPSS Regression and correlation analysis methods. Research findings suggested that the organizations with specific reference to banking sector should plan, design and execute the policies,, practices and strategies that have a wide range canvas inclusive every individual employee and workforce diversities.

scholarly journals THE IMPACT OF M&A TRANSACTIONS ON THE GROWTH OF THE BANKS’ MARKET VALUE

2021 ◽  
Vol 5 (40) ◽  
pp. 45-54
Author(s):  
L. Prymostka ◽  
N. Pantielieieva ◽  
I. Krasnova ◽  
V. Lavreniuk ◽  
O. Lytvynenko
Keyword(s):  
Economic Development ◽  
Mergers And Acquisitions ◽  
Banking Sector ◽  
Jel Classification ◽  
Economic Indicators ◽  
Level Of Economic Development ◽  
Banking Business ◽  
Economic Trends ◽  
The Impact ◽  
The Relationship

Abstract. The globalization of markets, the need to comply with modern economic trends and introduce new technological solutions to increase the profitability of the banking business have significantly intensified the processes of mergers and acquisitions in the banking sector. M&A processes are long and complex, their results are difficult to forecast in lack of actual detailed research. The diversity of the results of the available research requires updating the data based on larger volumes of transactions and larger time intervals. The purpose of the article is to substantiate two hypotheses: first, the impact of M&A agreements especially on the increase in the value of banks; and impact of factors that show economic development level on the value of banks. The object of the study is the relationship between the value of commercial banks in domestic and foreign financial markets, M&A agreements, as well as economic indicators published by the World Bank and measuring the level of economic development of countries. The article uses statistical modeling method. The constructed model of linear regression allows to state that the fact of influence of M&A on growth of cost of consolidated banks is fair for 54.8% of cases. The study shows that the M&A processes have the greatest impact on the value of banks in the interval of 3—5 years after the conclusion of the agreement. Analysis of the relationship between economic indicators and the growth of bank value shows that the greatest impact on the value of banks has percent of the growth of GDP and GDP per capita, but the low value of the determinant at 22.9% indicates a low dependence of bank value on the level of economic indicators in general. It was found that external factors do not directly affect the growth in the value of banks in the process of M&A transactions. The question of expanding the system of factors that will influence the M&A processes and, as a consequence, the value of the banks, will be the subject of further research. Keywords: globalization of markets, mergers and acquisitions of banks, consolidation, M&A dynamic, market capitalization, bank value. JEL Classification Е44, Е47, G14 Formulas: 2; fig.: 4; tabl.: 4; bibl.: 14.

scholarly journals The unbearable lightness of being alternative: Idealism‐realism and purism‐pragmatism in Greek alternative media

2020 ◽  
Vol 5 (1) ◽  
pp. 103-122
Author(s):  
Dimitra L. Milioni ◽  
Pantelis Vatikiotis
Keyword(s):  
Political Economy ◽  
Alternative Media ◽  
The Political ◽  
Organization Level ◽  
Number Of Factors ◽  
Wide Range ◽  
Dialectical Relationship ◽  
Production Organization ◽  
Relationship Of ◽  
The Relationship

The article explores alternative media sustainability across a wide range of Greek projects. In this regard, it probes into a number of factors related to both the political economy (funding, organization) of these projects and the nature (real/‘imaginary’, broad reach/niche) of the relationship with their communities/audiences. The findings of the research reveal a dynamic and contradictory field regarding alternative media resilience in terms of the dialectical relationship of idealistic/realistic (on the production, organization level) and puristic/pragmatic (on the communication, reach level) features. The article concludes by highlighting the strategies employed by the most successful projects in terms of sustainability in relation to their positioning along the idealism/realism and purism/pragmatism nexus.

scholarly journals Determinants Of Customer-Perceived Service Quality In Senior-Care Industry And Their Relationship To Customer Satisfaction And Behavioral Intentions: Research Findings From Taiwan

2011 ◽  
Vol 7 (12) ◽  
Author(s):  
Hsing-Yun Chang ◽  
Cho-Pu Lin ◽  
Meng-Yun Tsou ◽  
Chien-Ting Chen
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Rural Areas ◽  
Food Service ◽  
Three Dimensions ◽  
Perceived Service Quality ◽  
Competitive Edge ◽  
Research Findings ◽  
The Relationship

The senior-care market has been on the rise in Taiwan, especially in rural areas. Soaring competition among senior-care operators has led to escalating consumer demands on performances, driving the industry to become more customer-oriented. The authors examined the relationship between service quality of senior care and customer satisfaction in rural Taiwan based on Parasuraman, Zeithmal and Berrys SERVQUAL ten dimensions (i.e., access, communication, competence, courtesy, credibility, reliability, responsiveness, security, tangibles and understanding the customer) and Lees food service. Multiple regression was conducted to test the relationships. The statistical results showed that access, courtesy and food service are significantly and positively related to customer satisfaction. This finding, among others, suggests that senior-care operators in rural Taiwan might have overlooked the above mentioned three dimensions as factors leading to customer satisfaction and, ultimately, to a sustainable competitive edge.

Employer Branding and Organisational Citizenship Behaviour: The Mediating Role of Job Satisfaction

2020 ◽  
Vol 16 (2) ◽  
pp. 122-131 ◽  
Author(s):  
Prabhjot Kaur ◽  
Keshav Malhotra ◽  
Sanjeev K. Sharma
Keyword(s):  
Job Satisfaction ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Banking Sector ◽  
Employer Branding ◽  
Internal Branding ◽  
Mediating Role ◽  
Private Banking ◽  
The Relationship

Considering social exchange theory, the current research aimed to examine the mediating impact of job satisfaction in the relationship between internal branding and organisational citizenship behaviour. The data was collected from 187 employees in the private banking sector of Chandigarh, India. The results discussed that employer branding positively impacted job satisfaction and organisational citizenship behaviour. The results also suggested that internal branding impact organisational citizenship behaviour directly and indirectly.

scholarly journals Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rafikul Islam ◽  
Selim Ahmed ◽  
Mahbubar Rahman ◽  
Ahmed Al Asheq
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Banking Sector ◽  
Banking Services ◽  
Content Type ◽  
Research Findings ◽  
Quality Dimensions ◽  
Service Quality Dimensions ◽  
Private Banking ◽  
Customer Satisfaction And Loyalty

PurposeThe main purpose of this study is to investigate the impact of various service quality dimensions, namely reliability, responsiveness, visibility, employee commitment and access to service on customer satisfaction in the private banking sector of Bangladesh. The research also investigates the relationship between customer satisfaction and loyalty and effect of demographic variables on customer satisfaction.Design/methodology/approachThe researchers distributed 320 self-administered survey questionnaires among private banks' customers in Bangladesh and obtained 200 useable responses with a 62.5% valid response rate. The research data were analysed using confirmatory factor analysis (CFA) and structural equation modelling (SEM) approaches. Analysis of variance and logistic regression have also been used to obtain the supplementary findings.FindingsThe research findings indicate that visibility, responsiveness and employee commitment have positive and significant effect on customer satisfaction, whereas reliability and access to service are found to have insignificant influence on customer satisfaction of private banking services. The findings of this study also revealed that customer satisfaction has positive and significant relationship with customer loyalty. But except respondents' occupation type, all other demographic variables have no statistically significant relation with customer satisfaction.Research limitations/implicationsThe research focused solely on the private banking sector of Bangladesh, and thus the results may not be applicable to other service sectors.Originality/valueThis study conducted on customers' perception of private banking services is based on extended service quality dimensions and its relationship with customer satisfaction towards loyalty. The present research findings are anticipated to offer the guidelines for improving the customer satisfaction and loyalty of private banking services in Bangladesh as well as other countries.

scholarly journals Examination of the Relationship between Occupational Professionalism and Occupational Alienation in Kindergarten Teachers

2021 ◽  
Vol 7 (4) ◽  
pp. 587-601
Author(s):  
Muhammet U.
Keyword(s):  
Quantitative Research ◽  
Preschool Teachers ◽  
Demographic Variables ◽  
Kindergarten Teachers ◽  
T Test ◽  
Statistical Measures ◽  
Research Findings ◽  
Convenience Sampling ◽  
Spss Software ◽  
The Relationship

<p style="text-align: justify;">The aim of this study is to investigate the relationship between the levels of occupational professionalism and occupational alienation in kindergarten teachers. Correlational survey model among the quantitative research models was used in the research. In this context, 224 kindergarten teachers were reached via convenience sampling model. The data of the research was collected via the Teacher Information Form, Teachers’ Occupational Professionalism Scale and Occupational Alienation of Preschool Teachers Scale. SPSS software and statistical measures such as independent samples t-test, ANOVA and Pearson’s Product-Moment Correlation were used to analyse the obtained data. According to the research findings, both occupational professionalism and occupational alienation levels of kindergarten teachers were found to be high. Levels of occupational professionalism and occupational alienation may differ according to some demographic variables among teachers. The relationship between occupational professionalism and occupation alienation was found to be statistically significant. The same is also true for the sub-dimensions of the scales. Lastly, the findings and results obtained during the research were discussed in the light of the literature and suggestions were made.</p>

Psychological Climate and Workplace Gamification: Key predictors of Employee Engagement

2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Shruti Singh ◽  
Rekha Prasad
Keyword(s):  
Employee Engagement ◽  
Banking Sector ◽  
Statistical Data ◽  
Psychological Climate ◽  
Practical Significance ◽  
Cross Sectional ◽  
Indian Context ◽  
Private Banking ◽  
The Relationship

This paper investigates the role of psychological climate and workplace gamification as determinants in predicting employee engagement. An empirical research was conducted with 320 respondents from private banking sector in India. The data was collected through self administered Google doc form and was analyzed through structural modeling (SEM) which is a measurable procedure for evaluating and testing relation among variables by a blend of measurable statistical data and subjective causal presumptions. SEM is an extremely common, linear, principally cross-sectional measurable displaying technique. The findings of the results confirmed that psychological climate and workplace gamification positively and significantly predict employee engagement. Psychological climate and workplace gamification explain 40% of the variance concerning employee engagement. The practical significance of the study is of most extreme significance for private banking sector confronting high pressure workload and disengagement. This study explored the relationship among employee engagement, psychological climate and workplace gamification which hasn’t done on a theoretical and empirical basis in the Indian context.

scholarly journals Rising Toll of Frauds in Banking: A Threat for the Indian Economy

2018 ◽  
Vol 9 (1) ◽  
pp. 71-88 ◽  
Author(s):  
Neha Sharma ◽  
Dhiraj Sharma
Keyword(s):  
Banking Sector ◽  
Banking System ◽  
Secondary Data ◽  
Basic Process ◽  
Research Model ◽  
Indian Context ◽  
Banking Business ◽  
History Of ◽  
The Relationship

Banking is a process which predicts the relationship between sources of funds and their application. The basic process of banking helps the society to bridge the gap between availability and usage of these available funds in a correct manner. Over the years the banks have developed in a very big way, and with the growth of banking business, banking frauds have taken birth. The history of banking frauds is almost as old as the banking startup. Today, bank frauds have taken all possible forms and are prevalent in every facet of banking. There is a spirited need for banks to always stay alive to threat of frauds, build strong systems that can shield, pre-empt frauds, continuously monitor and review the efficiency of such preventive systems. To succeed in controlling frauds, banks need to be proactive and pre-emptive. This study establishes a theoretical framework with regards to banking frauds in the Indian context as well as shows the picture of frauds in banking sector outside India. By reviewing various studies in the area of banking frauds the paper built a research model which further helps to find out various types of frauds and reasons for the same, and will definitely give new scope to further studies. The present study sheds light on the area by reviewing various studies in the field of banking frauds. The study helps to find out the growth and trends of frauds in the banking sector and specially focuses on Indian Banking sector, as at present there are very few studies which give an in-depth insight of frauds in banking sector. Further the study also reviews the role of employee and customer with regard to banking fraud studied which is primarily needed in the context of Indian Banking system. The present study is conducted by collecting secondary data from the published and unpublished Sources, Government Publications, journals, magazines, books and periodicals etc

scholarly journals Impact of Liquidity on Profitability: A Comprehensive Case of Pakistan’s Private Banking Sector

2016 ◽  
Vol 8 (3) ◽  
pp. 69
Author(s):  
Muhammad Shaukat Malik ◽  
Mustabsar Awais ◽  
Aisha Khursheed
Keyword(s):  
Private Sector ◽  
Banking Sector ◽  
Ordinary Least Squares ◽  
Return On Assets ◽  
Return On Equity ◽  
Time Period ◽  
The Subject ◽  
Liquidity Measures ◽  
Private Banking ◽  
The Relationship

<p>The subject of liquidity-profitability interchange is well recognized in the literature. This study was conducted to inspect the trade-off between liquidity and profitability in private sector banks of Pakistan. The study was carried on twenty two private sector banks registered under State bank of Pakistan during the time period of 2009-2013. Three models were specified and estimated using Ordinary Least Squares (OLS) technique. The empirical results revealed that there is a statistically significant relationship between bank liquidity measures and return on assets. However, when return on equity and return on investment was used as proxy for profitability, the relationship became statistically insignificant. It has been recommended that the banks should assess and restructure their strategies for managing liquidity. This will not only improve yields on shareholders equity but will also enhance the use of the assets of the bank.</p>

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