scholarly journals Analisis Kepuasan Mahasiswa Terhadap Pelayanan Akademik Prodi Sastra Inggris Universitas Dharma Andalas Padang

2020 ◽  
Vol 2 (1) ◽  
pp. 51-56
Author(s):  
Irsyad Shabri ◽  
Rahma Yanti

Competition in the world of tertiary education is currently so rapidly. Both for public and private colleges. The government also began to apply certain standards to improve the university competence. English Literature Department at Dharma Andalas University, one of the private universities in Padang, is aware of this competition. One of the ways to get victory in inter-university competitions is to improve the service facilities that provided the students to gain satisfaction in addition for increasing other things. Research conducted on the relationship between service facilities provided by the English Literature Department and student satisfaction turned out that only a small proportion considered the existence of a relationship. This study uses a quantitative verification approach using descriptive and clear survey methods. Regression analysis is used to analyze data which referring to SPSS version 16. The result of this research is 34.48% of participants assume that reliability is the highest mean value, so it can be concluded that the aspect of reliability is the most influential aspect in the formation of the satisfaction felt by students for academic services provided by the English Literature Department at the Dharma University of Andalas Padang

2018 ◽  
Vol 3 (2) ◽  
pp. 10-16
Author(s):  
Nur Syuhada Muhammat Pazil ◽  
Norwaziah Mahmud ◽  
Siti Hafawati Jamaluddin ◽  
Saidatul Shareen Shakiren

Currently there are about 500 institutions throughout Malaysia which offer tertiary education level. They consist of public and private colleges. However, this variety will lead to confusion among the Malaysians in order to choose the right places to further their studies. The aim of this study is to select and rank the significant factor which influences the selection of university between IPTA and IPTS. By approaching the main objective, the sub-objective; to determine the most preferred university based on the associated factor can also be examined. Fuzzy TOPSIS (Fuzzy Technique for Order Preference by Similarity to Ideal Solution) is one of the best methods to assess this kind of multi-criteria decision-making problem. The alternative of this research will be the factors influencing Malaysians’ choice of universities which are affiliation, course offered, cost of education and reputation. While the criteria will be IPTA and IPTS. The data was collected by interviewing experts in both fields; public and private sectors. The result referred by the value of closeness coefficient of each alternative is determined in order to rank those alternatives (factors). Based on the result, the major factor is affiliation while the rest is course offered, cost of The most preferred is IPTS that represents a better affiliation.


Author(s):  
Farha Sultana ◽  
Sunita Nasrinq

Student satisfaction is an outcome of the insight of service quality provided by the university. Government of Bangladesh introduces private universities in 1992 because of huge demand in higher education. Currently, there are 103 private universities, forty-three public universities and three international universities in Bangladesh. But it is a matter of sorrow that, universities are increasing day by day but the qualities of universities are not satisfactory. This study is a comparative study conducted on two universities (one is Rangamati Science and Technology University (public) and another one is Premier University (private). The study was pointed out academic services in the private and the public universities. Based on the review of literature a questionnaire was developed and it was distributed among 120 students. The total 120 respondents have been drawn probabilistically from 2 universities. Descriptive analysis, factor analysis have been used to analyze the data and to draw the findings. It has been found that satisfaction level of the private university students is not up to the mark. Finally, few suggestions have made to increase satisfaction of the university students in Bangladesh. Results revealed that students from Rangamati Science and Technology university (public) and Premier University (private) hold different opinion whether their expectation met or not.


Te Kaharoa ◽  
2012 ◽  
Vol 5 (1) ◽  
Author(s):  
Tania Smith

The Tertiary Education Strategy 2010 – 2015 in Aotearoa/New Zealand states that the Government aims to ‘increase the number of Māori students achieving at the higher level’ (Tertiary Education Commission 2010, p10). For this to be achieved universities need to play their part in assisting Māori students to progress beyond the undergraduate degree and into postgraduate study. Universities take their origins from western European values, ideals and world view which are reflected in the curriculum, management systems and processes.  It is predicated that by 2020 over half the tertiary student population will be Māori due to a youthful Māori population (Department of Labour, 2008). This will be a challenge for universities.  Therefore, the role of a Māori administrator within the university system becomes critical in being able to provide useful insight to the university on how to retain Māori students in this changing environment. This paper draws on my Master of Philosophy research.  It will critically examine the role Māori administrator’s play in the recruitment and retention of Māori students in universities in Aotearoa/New Zealand including culturally specific pastoral care, accurate course advice, information on degree requirements, appropriate learning pathways for students and supporting academic staff to track student progress through to completion. These additional responsibilities, often unrecognised by the university, demonstrates the important role a Māori administrator can make in retaining Māori students in the academy. 


Author(s):  
Abdul Hakeem Alade Najimdeen ◽  
Ismail Hussein Amzat ◽  
Kamal Jamil Badrasawi

This study was conducted to examine the effects of student’s satisfaction on student’s trust, social identification, and loyalty amongst international students in Malaysian public higher institutions. It was conducted due to low research outputs on these variables among international students in Malaysia. A theoretical literature review was conducted, and an adapted survey of Student Loyalty Model was used to collect the data from four public universities in Malaysia, while regression analysis was performed to check for the effect of satisfaction on other variables. The findings showed that student’s trust, social identification, and loyalty can predict student’s satisfaction. International student satisfaction has a strong effect on trust (B=0.401), but a weak effect on social identification (B=0.220) and loyalty (B=0.131). The results indicated that the gaps in international students’ satisfaction can be minimized by improving the aspects of student loyalty and identification with the university through campus engagement and non-academic programs. The study also recommended carrying out further research within a larger population of students in public and private universities to compare their perceptions and to benefit from the experiences and successes of other international education destinations.


2002 ◽  
Vol 45 (2) ◽  
pp. 141-155 ◽  
Author(s):  
Edlyne Anugwom

Abstract:This article examines the role of academic unionism in the perennial crisis bedeviling the university system in Nigeria. It is the contention here that contrary to officially sponsored opinion, the crisis can be linked to external factors, especially the government's handling of industrial disputes. The crisis in the system, which started in the early 1990s, can be seen as the direct off-shoot of the macro-economic adjustment programs foisted on the country and the subsequent decrease in government funding of the education sector. Nevertheless, the repressive practices of past military regimes have contributed immensely to the crisis, as have the frequent strikes of the the Academic Staff Union of Nigerian Universities (ASUU). The articles suggests that the crisis can be tackled only with an amelioration of the fundamental problems confronting the system—ranging from underfunding and poor working conditions to excessive government meddling in university governance—and a rethinking of strategies by both the government and ASUU.


Author(s):  
M. Ballarin ◽  
C. Balletti ◽  
P. Faccio ◽  
F. Guerra ◽  
A. Saetta ◽  
...  

On 20<sup>th</sup> and 29<sup>th</sup> of May 2012, two powerful earthquakes struck northern Italy. The epicentres were recorded respectively in Finale Emilia (magnitude 5.9 Ml) and Medolla (magnitude 5.8 Ml) in the province of Modena, though the earthquake was formed by a series of seismic shakes located in the district of the Emilian Po Valley, mainly in the provinces of Modena, Ferrara, Mantova, Reggio Emilia, Bologna and Rovigo. Many monuments in the city of Mantova were hit by the earthquake and, among these, Palazzo Ducale with the well-known Castello di San Giorgio which host the noteworthy “Camera degli Sposi”. This building, the most famous of the city, was so damaged that it was closed for more than one year after the earthquake. The emblem of the Palace and Mantova itself, the previously cited “Camera degli Sposi” realized by Andrea Mantegna, was damaged and all the economic and social life of the city was deeply affected. Immediately after the earthquake, the Soprintendenza per i Beni Architettonici e Paesaggistici of Brescia, Cremona and Mantova establish an agreement with the University Iuav of Venice, requiring an analysis and assessment of the damage in order to proceed with the development of an intervention project. This activity turned out to be very important not only from the point of view of the recovery of the architectural and artistic heritage but also because the city's economy is based primarily on tourism. The closure of one of the most important monuments of Mantova has led to a significant and alarming decline in the government income.


2020 ◽  
Vol 11 (2) ◽  
pp. 223
Author(s):  
Yuyun Elizabeth Patras ◽  
Rais Hidayat

<pre><span lang="EN-US">One of the roles of the university is to support national education goals as part of educating students.<span class="tlid-translation"> Student satisfaction is an important variable for the existence and sustainability of a university, especially a private universities.This research aims to analyze the effect of lecturer service quality on student satisfaction.</span>This research uses quantitative research with survey methods. <span class="tlid-translation">The population of this research were students of a private university at Universitas Pakuan with 543 respondents. The findings of this research were that there was a positive and significant influence between the lecturer service quality on student satisfaction. This means that efforts to increase student satisfaction can be done by improving the quality of lecturer services. Meanwhile, from the 5 dimensions of lecturer service quality, it was found that the empathy dimension had the greatest influence compared to other dimensions of lecturer service quality</span>.</span></pre>


2022 ◽  
pp. 204-218
Author(s):  
Shafi Mohamad ◽  
Syed Farhan Akbari

The global pandemic and subsequent series of movement control orders (MCOs) imposed by the Malaysian government have severely impacted the tertiary education sector comprising both public and private universities in Malaysia. Private colleges and universities in Malaysia now face increased financial pressures as enrolments of students have either been cancelled outright or deferred. Whilst full-time employees in the tertiary education sector face additional pressures to handle these disruptions, contractual staff members face the risk of unemployment resulting from the non-renewal of their existing teaching contracts. Even if some of these classes can be moved online, challenges remain; for example, scientific research and classes that require physical access to laboratories for the conduct of experiments will be impacted.


2020 ◽  
Vol 37 (3) ◽  
pp. 21-22
Author(s):  
Md. Habibur Rahman

Purpose The purpose of this study is to explore the present practicing situation of digital record management (DRM) in the university libraries of Bangladesh. The more particular objectives are to identify the present preservation scenario of DRM, to find out the problems of DRM which are faced by archivists for long-term preservation, to identify the necessary tools and technologies for DRM and to explore the ways to overcome the existing problems. Design/methodology/approach Survey methods were used for gathering data using a well-structured questionnaire. The questionnaire was sent to the respondents of some selected public and private universities of Bangladesh. Findings The findings revealed that there are some hindrances to practise DRM, such as lack of stable preservation software, shortage of skilled IT personnel, allocation of insufficient budget, shortage of digital records, lack of proper training of library professionals, and these also provided some suitable suggestions, such as allocation of adequate fund, infrastructure development, recruitment of knowledgeable IT professionals, the simplicity of the intellectual property act, the willingness of authority regarding the implementation of DRM and frequently training arrangements for library professionals for the advancement of DH in the university libraries of Bangladesh. Originality/value The insights and views of the respondents regarding DRM tools and technologies obtained from this study are original and unique.


Al-Ulum ◽  
2021 ◽  
Vol 21 (1) ◽  
pp. 27-49
Author(s):  
Hasse Jubba ◽  
Dwi Nugroho ◽  
Gina Destrianti ◽  
Sholikhah Sholikhah

This article explored the phenomenon of hijrah among students at several universities in Indonesia. The data used was obtained through observation, interviews, and documentation studies. The findings found two conditions in the religious community that developed within the university. First, uncontrolled religious communities, such as the salaf community (hijrah), were affiliated with radical Islam, Salafi, Wahabi, and Muslim Brotherhood. They were not controlled to moderate religion, breaking unity and peace, like the salaf community. Second, the government could control society because it has a hierarchical line, such as student organizations. This article recommends a thorough study of the phenomenon of hijrah, which has recently become prominent not to deviate from the basic principles of hijrah itself as part of the overall practice of Islamic teachings (kaffah).


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