scholarly journals Students’ Satisfaction on Academic Services in Higher Education: Public and Private Universities of Bangladesh

2021 ◽  
pp. 29-41
Author(s):  
Farha Sultana ◽  
Sunita Nasrinq
Keyword(s):  
Higher Education ◽  
University Students ◽  
Student Satisfaction ◽  
Public Universities ◽  
Science And Technology ◽  
Descriptive Analysis ◽  
Private Universities ◽  
Public And Private ◽  
The University ◽  
Academic Services

Student satisfaction is an outcome of the insight of service quality provided by the university. Government of Bangladesh introduces private universities in 1992 because of huge demand in higher education. Currently, there are 103 private universities, forty-three public universities and three international universities in Bangladesh. But it is a matter of sorrow that, universities are increasing day by day but the qualities of universities are not satisfactory. This study is a comparative study conducted on two universities (one is Rangamati Science and Technology University (public) and another one is Premier University (private). The study was pointed out academic services in the private and the public universities. Based on the review of literature a questionnaire was developed and it was distributed among 120 students. The total 120 respondents have been drawn probabilistically from 2 universities. Descriptive analysis, factor analysis have been used to analyze the data and to draw the findings. It has been found that satisfaction level of the private university students is not up to the mark. Finally, few suggestions have made to increase satisfaction of the university students in Bangladesh. Results revealed that students from Rangamati Science and Technology university (public) and Premier University (private) hold different opinion whether their expectation met or not.

scholarly journals The Effect of Job Burnout on Employees’ Satisfaction: A Comparison Study between Public Universities and Private Universities in Jordan

2015 ◽  
Vol 7 (4) ◽  
pp. 54
Author(s):  
Naser Jamal Khdour ◽  
Omar Durrah ◽  
Martin Harris
Keyword(s):  
Job Satisfaction ◽  
Public Universities ◽  
Private Universities ◽  
Negative Attitude ◽  
Job Burnout ◽  
Administrative Staff ◽  
Public And Private ◽  
Employees Satisfaction ◽  
Personal Performance ◽  
The University

<p>This study seeks to shed light on the phenomenon of job burnout, and its prevalence amongst the staff and seeks to address the issue of the level of job satisfaction in Jordanian universities, together with the examination of the effect of job burnout on job satisfaction. The study adopted a descriptive analytical approach through a comparative study between public universities and private universities, and used the questionnaire as basic tool for data collection, which was distributed to a sample of (200) members of the administrative staff in Jordanian public and private universities. The study found that the degree of job burnout experienced by the administrative staff in the university sector was more than average, Showed that low personal performance dimension has ranked the first as the most persistent job burnout dimension then physical and emotional exhaustion then negative attitude towards relationships. It observed that the degree of job burnout in public universities was greater than in the private universities. The level of staff job satisfaction in the public universities was less than that observed in private universities. The study showed that no dimension of job morally affects on employees satisfaction in public universities. while only one dimension (low personal achievement) affects employees satisfaction in private universities.</p>

scholarly journals The Degree of Applying Accountability Principles in Public & Private Universities in Jordan: A Comparative Study BetweenYarmouk University and Jerash University

2017 ◽  
Vol 13 (4) ◽  
pp. 253
Author(s):  
Ahmed Malkawi ◽  
Kamil Al-Otoum
Keyword(s):  
Data Collection ◽  
Public Universities ◽  
Private Universities ◽  
Faculty Members ◽  
Public And Private ◽  
The Public ◽  
Academic Fields ◽  
The Status ◽  
Yarmouk University ◽  
The University

The study aimed to identify the status of applying the principles of accountability in the public and private universities in Jordan. This was done by comparing between Yarmouk University and Jerash University from the perspective of the employees. The study sample consisted of 250 faculty members and one administrator at Yarmouk University and Jerash University. The questionnaire was used as a tool for data collection. The study reached several conclusions, most notably of which include the presence of statistically significant differences in the reality of applying the accountability principles at universities in general, and in the administrative, and academic fields. This, however, is dependent on the variable of the university in favor of Jerash University. The study concluded on a number of recommendations most important of which is the necessity of activating the accountability mechanisms and tools in three areas: administrative, and academic areas of public universities in a higher degree. It also includes a commitment with unified criteria of accountability to ensure the maintenance of an acceptable level of justice and transparency.

The Effect of Satisfaction on Trust, Social Identification and Loyalty Amongst International Students in Malaysian Public Universities

2021 ◽  
Vol 4 (3) ◽  
pp. 227-247
Author(s):  
Abdul Hakeem Alade Najimdeen ◽  
Ismail Hussein Amzat ◽  
Kamal Jamil Badrasawi
Keyword(s):  
International Students ◽  
International Education ◽  
Student Satisfaction ◽  
International Student ◽  
Public Universities ◽  
Social Identification ◽  
Public And Private ◽  
Campus Engagement ◽  
Student Loyalty ◽  
The University

This study was conducted to examine the effects of student’s satisfaction on student’s trust, social identification, and loyalty amongst international students in Malaysian public higher institutions. It was conducted due to low research outputs on these variables among international students in Malaysia. A theoretical literature review was conducted, and an adapted survey of Student Loyalty Model was used to collect the data from four public universities in Malaysia, while regression analysis was performed to check for the effect of satisfaction on other variables. The findings showed that student’s trust, social identification, and loyalty can predict student’s satisfaction. International student satisfaction has a strong effect on trust (B=0.401), but a weak effect on social identification (B=0.220) and loyalty (B=0.131). The results indicated that the gaps in international students’ satisfaction can be minimized by improving the aspects of student loyalty and identification with the university through campus engagement and non-academic programs. The study also recommended carrying out further research within a larger population of students in public and private universities to compare their perceptions and to benefit from the experiences and successes of other international education destinations.

scholarly journals Different histories, similar opinions? Perspectives of presidents of public and private universities on Argentina’s higher education system

2010 ◽  
Vol 18 ◽  
pp. 6
Author(s):  
María Fernanda Arias
Keyword(s):  
Higher Education ◽  
Latin American ◽  
Education System ◽  
Public Universities ◽  
Private Universities ◽  
Public And Private ◽  
Higher Education System ◽  
Explanatory Variables ◽  
Private And Public ◽  
Depth Interviews

This article analyzes the opinions about the system of higher education in Argentina of presidents of private and public universities. The sample consisted of sixteen in-depth interviews with presidents of public and private universities. In the 1990s Argentina, similarly to other Latin American and European countries, initiated profound reforms of its university system The analysis of the interviews shows, that although Argentina's higher education system was traditionally organized around the ethos of public universities and only recently a new but increasingly influential private sector was developed, the opinions of the presidents of both types of universities is rather similar..  We concluded that the type of governance, public or private, is not the most influential dynamic in the opinions of the presidents of these universities, but the particular history and institutional traditions are better explanatory variables. 

scholarly journals Use of ICT by the University Students: Exploring difference between Book, Noticeboard and ICT for knowledge and Information Seeking

2020 ◽  
Vol 04 (01) ◽  
pp. 122-140
Author(s):  
Fahad Anis ◽  
Prof. Dr. Syed Abdul Siraj
Keyword(s):  
University Students ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Information Seeking ◽  
Private Universities ◽  
Scholastic Achievement ◽  
Public And Private ◽  
Significant Difference ◽  
Information And Communication ◽  
The University

The study investigates Universities’ students use of Information and Communication Technology (ICT) for leaning and a comparison between book and ICT in obtaining knowledge. The study highlights public and private universities students banking on ICT for seeking knowledge and information. Besides, the study focuses on the facilitation and acquiring gratification from ICT in terms of entertainment, socialization, and scholastic achievement. The results show that student seek greater knowledge from ICT than the book. Similarly, they get quick information from ICT than the noticeboard. The use of ICT also gratifies them for entertainment, socialization, and scholastic achievement. Moreover, the study does not find significant difference among the students of public and private universities for seeking knowledge from ICT.

scholarly journals The Title IX Contract Quagmire

2020 ◽  
pp. 909
Author(s):  
Bryce Freeman
Keyword(s):  
Higher Education ◽  
University Students ◽  
Title Ix ◽  
Private Universities ◽  
Private University ◽  
Contract Law ◽  
Disciplinary Action ◽  
Educational Institutions ◽  
Public And Private ◽  
Implicit And Explicit

Courts and scholars have long grappled with whether and to what extent educational institutions are in contract with their students. If they are, then students can sue their private universities for breaching that contract— ordinarily understood as the student handbook and other materials—when the institution levies a disciplinary action against the student. But what promises, both implicit and explicit, do private universities make to their students that courts should enforce? This question has resurfaced in the Title IX context, where courts have largely drawn clear dividing lines between the rights of public and private university students. This Comment provides a framework to understand courts’ approaches to contract law and higher education as well as implications for Title IX.

scholarly journals Survey on the awareness of using painkillers among the University students of Bangladesh

2012 ◽  
Vol 1 (7) ◽  
pp. 171-175
Author(s):  
Mahmuda Naheed ◽  
Naimul Alam Patwary ◽  
M Azad Uddin ◽  
Saiful Alam
Keyword(s):  
University Students ◽  
Private Universities ◽  
Pharmaceutical Journal ◽  
Female Students ◽  
Descriptive Statistics ◽  
Chi Square ◽  
Public And Private ◽  
Male And Female ◽  
Chi Square Test ◽  
The University

The aim of the study was to determine the Awareness of using Painkillers among the University Students of Bangladesh. The main objective of this survey was to determine the percentage of young adults using painkillers without prescription. The survey carried out among 300 students of different public and private universities. Data were collected using structured questionnaires containing 5 questions related to the students’ demographics and 15 questions related to the awareness of using painkillers. Descriptive statistics, factor analysis and Chi square test were used for data analysis. A total of 300 questionnaires were completed and collected. Both male and female students studying in different public and private universities completed questionnaires distributed.  The most important finding was 69% students are unaware about taking painkillers. The study concluded that the university students are not conscious about using painkiller. A big percentage of students use painkiller without physician’s prescription.DOI: http://dx.doi.org/10.3329/icpj.v1i7.10811International Current Pharmaceutical Journal 2012, 1(7): 171-175 

scholarly journals EMPLOYABILITY AND SATISFACTION OF MATHEMATICS EDUCATION PROGRAM GRADUATES OF A SCIENCE AND TECHNOLOGY UNIVERSITY IN SOUTHERN PHILIPPINES

2021 ◽  
Vol 8 (5) ◽  
Author(s):  
Maria Carmen L. Paler ◽  
Dennis B. Roble
Keyword(s):  
Higher Education ◽  
Mathematics Education ◽  
Mathematics Teachers ◽  
Science And Technology ◽  
Education Programs ◽  
Administrative Positions ◽  
Public And Private ◽  
Doctor Of Philosophy ◽  
Mathematical Sciences ◽  
The University

<p>This study determines the employability and satisfaction of the graduates of the mathematics education programs of the University of Science and Technology of Southern Philippines (USTP)-Cagayan de Oro City, namely, Bachelor of Secondary Education major in Mathematics, Master of Science in Teaching Mathematics (MST-Math) and Doctor of Philosophy in Mathematical Sciences major in Mathematics Education for the academic year 2012 to 2018 for the BSEd Mathematics and AY 1999-2018 for the graduate programs. This study utilized a modified Graduate Tracer Study (GTS) questionnaire developed by the Commission on Higher Education (CHED). The mathematics education graduates completed the GTS questionnaire through face-to-face/personal and online using the Google Forms created and sent to the graduates. Results of the data gathered revealed that the graduates of the BSEd Mathematics and MST-Mathematics program are highly employable as secondary school mathematics teachers in both public (Department of Education (DepEd)) and private institutions in the region while the graduates of the Doctor of Philosophy in Mathematical Sciences major in Mathematics Education are highly employable as mathematics instructors or professors while some are holding administrative positions in higher education institutions (HEIs), both public and private in the region. This shows that the program curriculum was very relevant and useful in their current employment status. Moreover, the mathematics education graduates are highly satisfied with the USTP services, facilities, learning environment and more importantly the knowledge and technical skills including problem solving, research, communication, ICT and human relation skills acquired during their academic years in the university. It is then recommended that the USTP mathematics education programs, both undergraduate and graduate level may be enhanced by reducing courses on pure mathematics and adding more courses on leadership and technology innovation and may offer a master’s program exclusively designed for elementary mathematics teachers in the field.</p><p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0820/a.php" alt="Hit counter" /></p>

scholarly journals Developing Innovative Support Structures in Higher Education Institutions: A Student Perspective

2020 ◽  
Vol 10 (1) ◽  
Author(s):  
Mxolisi Walter Ntoyakhe ◽  
Musa Ngibe
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Quantitative Research ◽  
Higher Education Institutions ◽  
Descriptive Analysis ◽  
Academic Departments ◽  
Student Perspective ◽  
Research Approach ◽  
Administrative Staff ◽  
The University

Higher education institutions have been obliged to work extremely hard to ensure their sustainability and growth to meet the ever-increasing demands of university students, parents, and stakeholders. Universities have been under great pressure to remain competitive with a great deal of emphasis placed on being innovative, building auxiliary structures, and acquiring qualified academics. The concept of service delivery of academic departments in universities of technology has received minimal attention. This study explored student expectations and perceptions of service quality provided by academic support departments with the intention of enhancing the level of student satisfaction and experience. A quantitative research approach was employed using questionnaires. A nonprobability convenience sampling was adopted to identify 260 students. Data were coded and analyzed for descriptive analysis using SPSS Version 23.0. The findings revealed that many students were not content with various services provided by the academic departments within the university and that the academic departments did not offer students the services that they expected. The dimension of SERVQUAL displayed a negative gap in services provided by academic administrative staff. On the basis of these findings, it is recommended that the university attends to the identified key areas of concern, particularly administrative staff competency.

Differentiation of Colombian university mission statements

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carlos Hernan Gonzalez-Campo ◽  
Guillermo Murillo-Vargas ◽  
Monica Garcia Solarte
Keyword(s):  
Higher Education ◽  
Mission Statement ◽  
Private Universities ◽  
Mission Statements ◽  
Private Institutions ◽  
Public And Private ◽  
Content Type ◽  
University Mission ◽  
Legal Nature ◽  
The University

PurposeA mission statement is the central axis of any organization and the cornerstone of its strategic planning. Universities have implemented this tool to define, among other things, its identity; however, the legal nature and functions of the mission statement have not been determined. In this article, the authors analyze the differences in the university mission statements of public and private higher education institutions in relation to the mission functions proposed by the 1992 legislation on higher education in Colombia – Law 30 – involving teaching, research, extension and social projection and internationalization.Design/methodology/approachThrough content analysis, the authors analyze the mission statements of two groups of institutions that make up the totality of universities in Colombia – 32 public and 53 private universities. The analysis is conducted along the four dimensions defined by the law as comprising the higher education mission, i.e. teaching, research, extension and social projection, and internationalization, due to its importance in the high-quality institutional accreditation process.FindingsBased on the differences identified in the mission statements, the authors establish the university functions and determine how they give back to society in their legal capacity as public or private institutions.Research limitations/implicationsThis research scenario is appropriate for answering research questions related to whether there are differences in the strategies of Colombian public and private universities based on their mission statements. Although the Colombian higher education system includes various types of tertiary institutions, only universities are included in the study.Practical implicationsResearch has shown that regardless of their legal nature, based on their mission statements, Colombian universities are mainly geared towards teaching. However, when comparing additional dimensions, private universities are less involved in research processes and more focused on activities related to social impact than are public universities. Additionally, private universities are more engaged in internationalization than are public institutions, with mission statements focused on both national and international accreditation processes.Social implicationsThe results of this research are intended to help society comprehend the differences between public and private universities in Colombia based on mission statements, which can contribute to understanding, among other factors, the academic programs offered by universities and how they should guide their activities.Originality/valueThis is the first such study in Colombia, a country that provides higher education through public and private institutions in very similar proportions, that analyses the differences in university mission statements and whose findings contribute to understanding whether universities are strategically oriented towards their own established policies or to contributing to the development of new public policies aimed at supporting the country's development process.

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