scholarly journals Effectiveness of Bi-lingual Multidisciplinary Simulation-based Training in Improving Communication and Breaking Bad-News Skills

2022 ◽  
Vol 2 (1) ◽  
pp. 76-82
Author(s):  
Baraa Tayeb ◽  
Jameel Abuelenain ◽  
Wadeeah Bahaziq ◽  
Loui Alsulimani ◽  
Abeer Arab ◽  
...  
Keyword(s):  
Communication Skills ◽  
Test Scores ◽  
Positive Impact ◽  
Essential Element ◽  
Improve Patient Care ◽  
Good Communication ◽  
Simulation Based ◽  
Post Test ◽  
Instructor Performance ◽  
Performance Satisfaction

Background: Healthcare worker (HCW)-patient communication is an essential element of every patient’s journey, and evidence links good communication with favourable patient experiences and outcomes. Simulation-based training (SBT) is a promising and effective tool to improve such communication. Aim: To develop a bilingual SBT programme in communication skills for all HCWs in an academic tertiary hospital, to improve patient care, experiences and outcomes. Methods: This was a quasi-experimental design, conducted in 2018 at King Abdulaziz University (KAU). We designed and delivered a bilingual, simulation-based, full-day course for HCWs (both clinical and administrative), and measured its impact by comparing pre- and post-course test scores, participant feedback, and instructor performance satisfaction indices. Results: We trained 318 HCWs over 15 days, using 10 instructors. Post-test scores showed individual and overall improvement. The average scores were 26.6% (14-40%) for the pre-test and 55.8% (37-70%) for the post-test, with an average improvement of 29% (P<0.005). Participant feedback was 77% positive and in favour of more training. The average instructor performance satisfaction score was 96.2% (92-99%). Conclusion: We demonstrated the positive impact of SBT on communication skills for both clinical and administrative HCWs. We also demonstrated the sustainability and scalability of this course.

Do Different Roles of Anesthesia Residents Improve Knowledge Retention after Non-Technical Skills Workshop?

2021 ◽  
Vol 104 (9) ◽  
pp. 1519-1527
Keyword(s):  
Test Scores ◽  
Linear Regression Analysis ◽  
Technical Skills ◽  
Knowledge Retention ◽  
University Hospital ◽  
Multivariate Linear Regression Analysis ◽  
Simulation Based ◽  
Post Test ◽  
Anesthesia Residents ◽  
Predictors Of Change

Objective: The authors assessed whether anesthesia residents who acted as a scenario creators would have better knowledge retention than their juniors 90 days after participating in a simulation-based anesthetists’ non-technical skills (ANTS) workshop. Materials and Methods: A prospective observational study via simulation ANTS workshop was conducted at a university hospital in southern Thailand in November 2017. Seven third-year post-graduate (PGY-3) residents volunteered as scenario creators, while the remaining anesthesia residents were randomly selected to participate in or observe three case scenarios, which were cardiac arrest, hypotension, and difficult ventilation. Resident’s knowledge was assessed before, immediately after, and 90 days after the workshop using a 20-item multiple-choice questionnaire. Predictors of change in knowledge scores were analyzed using multivariate linear regression analysis and presented as beta coefficient (β) and 95% confidence limits (CL). Results: Twenty-four anesthesia residents were recruited in the present study and included eight PGY-1, seven PGY-2, and nine PGY-3. The roles consisted of seven scenario creators, seven participants, and 10 observers. The overall immediate post-test and 90-day post-test scores increased significantly compared to the pre-test scores with a mean of 15.5 and 13.2 versus 11.7 (p<0.001 and p=0.007, respectively). The predictors of change in 90-day scores were PGY-3 versus PGY-1 (β 95% CL 4.0 [0.5 to 7.6], p=0.039), and role of participants and observers versus scenario creator (β 95% CL 5.5 [2.2 to 8.8] and 6.7 [2.8 to 10.6], p=0.004, respectively). Conclusion: Anesthesia residents who were participants or observers could improve their knowledge 90 days after a simulation-based ANTS workshop without necessarily being a scenario creator. Keywords: Anesthetists’ non-technical skill; Knowledge retention; Scenario creator; Simulation workshop

scholarly journals The Effectiveness of Blended Learning in Improving Students’ Workplace Communication Skills: A Case Study on Olive Website Test Result

2020 ◽  
Vol 14 (1) ◽  
pp. 1-13
Author(s):  
Agnes Siwi Purwaning Tyas ◽  
Ahmad Muam ◽  
Yohana Ika Harnita Sari ◽  
Cisya Dewantara
Keyword(s):  
Blended Learning ◽  
Communication Skills ◽  
Test Scores ◽  
Cultural Management ◽  
Engineering Department ◽  
Post Test ◽  
Learning Instruction ◽  
Listening And Speaking ◽  
Academic Year

The research aimed to investigate the effectiveness of using blended-learning instruction in improving students’ communication skills at Sekolah Vokasi Universitas Gadjah Mada. They were required to take the Test of English for Vocational Students (TEVOCS) and it indicated that there was a gap between listening and speaking ability as presented in the test scores. To support the improvement of both skills, blended-learning instruction was designed and carried out in the forms of online listening activities via Online Listening for Individual Practice (OLIVE) website and offline meeting for speaking activities. The research used experimental research, which referred to the results of pre-test and post-test scores of the group. The participants of the research were 275 students from three departments of Sekolah Vokasi Universitas Gadjah Mada; Language, Arts, and Cultural Management department; Engineering department; as well as Economic and Business department academic year 2019/2020. The pre-test and post-test scores show improvement in students’ performance in both skills. The result of the t-test also shows that there is significant improvement after the application of blended-learning instruction.

scholarly journals Doctor-patient relationship: effectiveness of an intervention training module on knowledge and attitude of resident doctors

2019 ◽  
Vol 6 (8) ◽  
pp. 3634
Author(s):  
Kalidas D. Chavan ◽  
Purushottam A. Giri ◽  
Sachin S. Mumbre ◽  
Rajendra S. Bangal
Keyword(s):  
Communication Skills ◽  
Test Scores ◽  
Mutual Trust ◽  
Patient Relationship ◽  
Doctor Patient Relationship ◽  
Significant Difference ◽  
Post Test ◽  
Knowledge And Attitude ◽  
Relationship Communication ◽  
Relationship Effectiveness

Background: The mutual trust between doctor and patient, an indispensable part of the healthcare, is weakening day by day. This has resulted in unwanted incidences of violence and attacks on doctors. Communication between doctors and patients is an integral part of the relationship and is one of the major determinants of mutual trust. Apart from the knowledge and skills required to treat a disease, communication skill is an indispensable part of a doctor’s professional life. The resident doctors do not get a chance to learn and implement the communication skills required for the doctor patient relationship.Methods: An interventional study was carried out amongst 377 resident doctors of first to third year, from randomly selected medical colleges of Maharashtra having postgraduate courses in clinical subjects and affiliated to Maharashtra University of Medical Sciences, Nashik, Maharashtra during the period of February 2017 to January 2019.Results: There was significant difference in the pre and post test scores for quantified knowledge in relation to training in communication skills (p<0.0001), and also significant difference in the pre and post test scores for quantified knowledge in relation to basic doctor patient relationship, suggesting that the intervention was effective in improving the communication skills.Conclusions: The study has shown that there was significant difference in the pre and post test scores for quantified knowledge in relation to being doctor, basics of communication skills, doctor patient relationship, communication in special situation, and training in communication skills.

scholarly journals Pengembangan LKPD Berbasis Model Pembelajaran AIR Berorientasi Pada Peningkatkan Kemampuan Komunikasi Matematika

2021 ◽  
Vol 3 (2) ◽  
pp. 86-101
Author(s):  
Atika Nur Hidayati ◽  
Alben Ambarita ◽  
Dwi Yulianti
Keyword(s):  
Elementary School ◽  
Communication Skills ◽  
Test Scores ◽  
Learning Models ◽  
Mathematical Communication ◽  
Class V ◽  
Mathematical Symbols ◽  
Study Results ◽  
Post Test ◽  
Materials Used

From the results of the answers to the test of mathematical communication skills and the deployment of the questionnaire obtained the problem, namely the low capacity of mathematical communication students, the difficulty of students to write the form of mathematical symbols, and the limitations of teaching materials used during learning in class V in elementary school. This study aimed to develop valid worksheets of students (LKPD) on building simple spaces in class V elementary school, knowing the practicality of LKPDs from users, educators and students, and knowing the effectiveness of LKPD on increasing mathematical communication skills. The method of development used in this study referred to the research design of Borg and Gall. Data collection techniques were carried out through documentation, observation, questionnaires, and students' mathematical communication skills tests. The subjects of this study were 25 control class students and 25 experimental class students at SDN 1 Semuli. The study results stated that LKPD products based on the AIR learning model were valid, practical, and effective in improving students' mathematical communication skills. It was proven by material experts, media experts, and language experts validating results with the "Very Valid" category. LKPD based on AIR learning models was practiced to be used by fulfilling the aspects of attractiveness, convenience, and usefulness with the "very practical" category. LKPD-based AIR learning models were effectively used to improve students' mathematical communication skills in the pretest and post-test scores, with the results of the calculation of the experimental class n-gain entry in the category was quite effective

scholarly journals Chemical and Radiation Training for Public Health and Nursing Students: An Under-Utilized Disaster Response Demographic

2019 ◽  
Vol 34 (s1) ◽  
pp. s107-s108
Author(s):  
Sukhi Atti ◽  
Emily Kiernan ◽  
Mark Layer ◽  
Aynur Sahin ◽  
Shaikhah Alotiabi ◽  
...  
Keyword(s):  
Public Health ◽  
Risk Perception ◽  
Nursing Students ◽  
Test Scores ◽  
Disaster Response ◽  
Comfort Level ◽  
Convenience Sample ◽  
Mcnemar Test ◽  
Simulation Based ◽  
Post Test

Introduction:Public health (PH) and nursing students are an underutilized demographic in disaster response. Knowledge of the disaster response phase may enhance student understanding of preparedness, and provide response capabilities.Aim:A single four-hour simulation-based training session, with toxicologists as instructors, can effectively improve PH and nursing student knowledge and skills in chemical and radiation response, despite minimal prior experience.Methods:A convenience sample was used to test PH and nursing students in a response training program. An introductory lecture and simulation training reviewed: mass casualty care, triage, personal protective equipment, decontamination, and chemical and radiation exposure toxidromes. An examination was administered pre-training, and then post-training, to evaluate relevant training, knowledge, risk perception, and comfort in response capabilities to chemical and radiation incidents.Results:Forty-two students attended the course; 39 were included in the study. Seventy-two percent (n=28) of participants had no prior disaster training. Overall, there were significant differences between the pre-test and post-test scores for all students [95% CI: 5.4 (4.7-6.1); p<0.0001, paired t-test]; maximum score 15/15. Comparing scores of nursing and PH students, despite statistical difference in pre-test scores (median, IQR: 9.0 (7.5-10±2.0); 7.0 (5.7-9.0) respectively; p=0.048, Mann Whitney U-test), there were no statistical differences in post-test scores (median, IQR: 14.0 (13.0-14.0); 13.0 (12.0-14.0), respectively, Mann Whitney U-test). All students recognized nerve agent toxidrome and performed SALT triage after the training (p <0.0001, McNemar test). Subjectively, participant comfort level in responding to a chemical or radiological incident improved (p <0.0001, McNemar test). Individual risk perception for chemical or radiological disasters did not improve after training.Discussion:Improvement of knowledge and comfort was demonstrated, irrespective of previous experience. Simulation-based training of chemical and radiation disaster preparedness, led by medical toxicologists, is an effective means of educating PH and nursing students, with minimal prior fluency.

scholarly journals SafePsych: improving patient safety by delivering high-impact simulation training on rare and complex scenarios in psychiatry

2021 ◽  
Vol 10 (3) ◽  
pp. e001533
Author(s):  
Kezanne Tong ◽  
Eimear McMahon ◽  
Bronwyn Reid-McDermott ◽  
Dara Byrne ◽  
Anne M Doherty
Keyword(s):  
Medical Education ◽  
Test Scores ◽  
Clinical Skills ◽  
Improve Patient Care ◽  
Evidence Base ◽  
Near Miss ◽  
Learning Needs ◽  
Medical Specialties ◽  
Simulation Based ◽  
Virtual Element

IntroductionDespite an evidence base demonstrating simulation to be an effective medical education tool, it is not commonly used in postgraduate psychiatry training as it is in other medical specialties.ObjectiveThis paper outlines the development and effectiveness of a hybrid-virtual simulation-based workshop designed to improve patient care by improving clinical skills of non-consultant hospital doctors (NCHDs) in detecting and managing rare and complex psychiatric emergencies.MethodsThree clinical vignettes based on near-miss psychiatric cases were developed by a multidisciplinary team of physicians and nurses in psychiatry and experts in simulation-based medical education. The workshop, ‘SafePsych’ was delivered in a simulation laboratory while and broadcast via Zoom video-conferencing platform to observers. Debriefing followed each clinical scenario. Participants completed preworkshop and postworkshop questionnaires to evaluate clinical knowledge.ResultsThe workshop was attended by consultants (n=12) and NCHDs in psychiatry and emergency medicine (n=19), and psychiatric nurses (n=5). In the psychiatry NCHD group, test scores significantly improved following the workshop (p<0.001). There were significant improvements in the test scores with a mean difference of 2.56 (SD 1.58, p<0.001). Feedback from participants and observers was positive, with constructive appraisals to improve the virtual element of the workshop.ConclusionSimulation-based training is effective in teaching high risk, rare complex psychiatric cases to psychiatry NCHDs. Further exploration of the learning needs of nursing staff is required. Future workshop delivery is feasible in the COVID-19 environment and beyond, using a virtual element to meet social distancing requirements while enhancing the reach of the training.

scholarly journals Remaja Sehat dalam Bersosialisasi

2020 ◽  
Vol 1 (2) ◽  
pp. 52-59
Author(s):  
Alfi Noviyana ◽  
Nofita Tri Lestari ◽  
Devi Sovina
Keyword(s):  
Mental Health ◽  
Interpersonal Communication ◽  
Community Service ◽  
Communication Skills ◽  
Test Scores ◽  
Social Health ◽  
Social Psychological ◽  
Post Test ◽  
Service Activity ◽  
Partner Knowledge

Adolescents who live in orphanages are certainly different from teenagers who live at home with a complete family. These teenage partners are more vulnerable to various problems, including social, psychological and reproductive health problems. The purpose of this service activity is to provide information and knowledge related to social health and various risks that can be experienced by adolescents. To train adolescents to seek help if they cannot solve the problems they are facing. This service activity uses the facilitation method. The activity begins with a pre test and ends with a post test. Facilitation activities were carried out 2 times. Activities followed by partners consistently and actively. The result of this activity is an increase in partner knowledge, reflected in an increase in post test scores, partners are able to demonstrate problem identification skills and interpersonal communication skills, and are willing to express opinions. The obstacle to this activity is that the community service team has not been able to become a companion for partners who are facing social problems, so the team reports and discusses them with the caregivers of the female orphanage, about the findings of problems faced by partner participants. The conclusion of this service activity increases partners' insights and knowledge about mental health, healthy friendships and social pressures that they can experience. So that you understand, what must be done to overcome the psychological problems faced.

Building a better workforce

2017 ◽  
Vol 59 (1) ◽  
pp. 2-14 ◽  
Author(s):  
Rachel Claire Douglas-Lenders ◽  
Peter Jeffrey Holland ◽  
Belinda Allen
Keyword(s):  
Self Efficacy ◽  
Positive Impact ◽  
Research Approach ◽  
Transfer Of Knowledge ◽  
Skills Transfer ◽  
Content Type ◽  
Management Learning ◽  
Simulation Based ◽  
Post Test ◽  
The Impact

Purpose The purpose of this paper is to examine the impact of experiential simulation-based learning of employee self-efficacy. Design/methodology/approach The research approach is an exploratory case study of a group of trainees from the same organisation. Using a quasi-experiment, one group, pre-test-post-test design (Tharenou et al., 2007), a questionnaire with validated scales at Time 1 (T1) prior to training and Time (T2) three months after training were used. All scales had been validated by the researchers and had acceptable levels of reliability. In addition interviews are undertaken with the participants immediately at the end of the programme. Findings The research found strong evidence of the positive impact of the training on skills transfer to the workplace with support from supervisors as key criteria. Research limitations/implications There remains a need for additional studies with larger and more diverse samples and studies which incorporate control groups into their design. Practical implications This study provided support for the transfer of knowledge using simulation-based training and advances our limited knowledge and understanding of simulation-based training as a form of experiential (management) learning and development. Originality/value This is the first study to undertake a longitudinal analysis of the impact on self-efficacy in the workplace and as such adds to the research in this field.

Simulation-based education to improve communication skills: a systematic review and identification of current best practice

2017 ◽  
Vol 4 (4) ◽  
pp. 159-164 ◽  
Author(s):  
Andrew Blackmore ◽  
Eirini Vasileiou Kasfiki ◽  
Makani Purva
Keyword(s):  
Communication Skills ◽  
Best Practice ◽  
Outcome Data ◽  
Current Evidence ◽  
Clinical Environment ◽  
Qualitative Synthesis ◽  
Good Communication ◽  
Simulation Based ◽  
Simulation Centre ◽  
The Impact

BackgroundGood communication in healthcare between professionals and between professionals and patients is important in delivering high-quality care. Evidence of translation of technical skills taught through simulation into the clinical environment has been demonstrated, but the evidence for the impact of communication skills is less well known.ObjectivesTo identify and critically appraise the evidence for the impact of communication taught through simulation-based education (SBE) and use this evidence to suggest a model for future SBE interventions for communication skills.Study selectionMEDLINE, CINAHL, EMBASE and PsycINFO were searched for articles pertaining to communication skills taught through simulation. A content expert was consulted to suggest additional studies. 1754 studies were initially screened for eligibility, with 274 abstracts screened further. 147 full-text articles were further assessed for eligibility, with 79 of these excluded. The remaining 68 studies were reviewed and 18 studies were included in the qualitative synthesis as studies designed to show benefits beyond the simulation centre.FindingsThe 18 identified studies with an impact at a Kirkpatrick level of ≥3, are analysed; 4 looking specifically at communication between healthcare professionals and 14 looking at communication between health professionals and patients or relatives.ConclusionsThere is some evidence that the improvements in communication taught through simulation can be translated into benefits measurable beyond the simulation centre, but this evidence is limited due to the way that most of the studies are designed. We suggest a model for SBE aimed at teaching communication skills that is informed by the current evidence and takes into account the need to collect higher-level outcome data.

Lack of Communication between Management and Employees

SIASAT ◽  
2020 ◽  
Vol 4 (3) ◽  
pp. 32-39
Author(s):  
Serlange Campbell ◽  
Sharon Campbell-Phillips ◽  
Daneil Phillips
Keyword(s):  
Communication Skills ◽  
Effective Communication ◽  
Good Communication ◽  
Organisational Effectiveness ◽  
Descriptive Research ◽  
Administrative Functions

Communication is fundamental and vital to all administrative functions and communication is a means of transmitting information and making oneself understood by another or others, Sanchez & Guo (2005). Good communication skills are very important to ones success as an administrator, Yate (2009). This paper discusses how the lack of communication can affect production within organizations and provides guidelines on how both management and employees can create effectiveness by improving their communication skills. Various methods including surveys, questionnaires and interviews will be used through a descriptive research to generate the information that will guide the research. Person’s communication skills affect both personal and organisational effectiveness, Brun (2010); summers (2010). It seems reasonable to conclude that one of the most inhibiting forces to organisational effectiveness is a lack of effective communication, Lutgen-Sandvik (2010). The purpose of this study is to investigate the lack of communication between management and staff in different organizations. The objective is to identify the causes for miscommunication between management and staff, to investigate the kind of effects that the lack of communication would have on different organizations, to provide recommendations on improving the lack of communication, between management and staff throughout organizations.                                                              

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