scholarly journals Management of Academic Advising in Higher Educational Institutions during COVID-19 Pandemic

2021 ◽  
pp. 1659-1666
Author(s):  
Rabab Ali Abumalloh ◽  
Azzah Ibrahim Alghamdi ◽  
Nedaa Azzam ◽  
Abeer Rafi’i Al Abdulraheem

COVID -19 pandemic has a huge global impact on education over the world. Many countries decided to close universities, colleges, and schools to limit the spread of this disease. Almost 91% of students worldwide have shifted to online education. Educational institutions have struggled to provide their students with suitable online learning and assessment tools. As a new experience for both teachers and students, Imam Abdulrahman Bin Faisal University has set new online academic services to make it possible and easy for students to get the help they need and to overcome the new obstacles they are facing. The purpose of this study is to gain a deeper understanding of student satisfaction with their academic advising in light of the new emerging situation. Additionally, direc-tions were presented for the academic advising section members to allow them to manage the unit appropriately. To achieve that, students were clustered regarding their level of satisfaction with the provided services. Students’ answers were collected through an online questionnaire and the data were analyzed and segmented using the k-mean clustering technique. Regarding results, recommendations for improvements were suggested and action plans were prepared.

2019 ◽  
Vol 9 (3) ◽  
pp. 213
Author(s):  
Rezaul Chowdhury

Engineering education must embrace several challenges, such as increased numbers of work-based students, increased demand for online education, mismatches in employability skills and industry requirements, and lack of student engagement. The hydrology course at the University of Southern Queensland attracts more than 100 students every year, where more than 70% of students are off-campus and most of them are work-based. This study explored how an online hydrology course can embrace industry practice and engage students in order to achieve learning outcomes. Industrial careers in hydrology involve extensive use of hydroclimatological data and modeling applications. The course modules, learning objectives and outcomes, and assessment tools have been designed to align with industry practices. Active participation of students was observed in self-assessment quizzes and discussion forums. The course was rated very well in achieving learning outcomes and in overall student satisfaction. Students appreciated the well-structured real-world and professional practice in the course.


2020 ◽  
Vol 14 (2) ◽  
Author(s):  
Yeni Kristiyan ◽  
Danis Imam Bachtiar

In an educational institution, service is one of the most important things to note. Good service will be a satisfaction for the customer, in this case the students. Sawunggalih Aji Polytechnic is one of the colleges in Purworejo Regency. One of the core services in these colleges is academic services, where the main users are students. The services provided so far there are still some shortcomings related to physical aspects and human resources. To find out how the level of satisfaction of students with academic services is needed a study especially related to several factors including evidence of tangible, reliability, responsiveness, assurance and empathy. The research used was a questionnaire with multiple validity, reliability and linear regression analysis. Result of validity and reliability test, all items are declared valid because result of each test value rhitung> 0,279 and reliable because value of Alpha> 0,6. Regression result Y = 1,276 + 0,195 tangible + 0,093 reliability + 0,077 responsiveness + 0,508 emphaty + 0,340 assurance. In the F test (Anova) obtained Fcount of 31,426> Ftabel value which means that independent variable together effect to student's satisfaction. While in t test, the variable that has significant effect on student satisfaction is assurance variable with t count 2,953> from ttable value 2.015 and significance value equal to 0.005. Keywords: service, service quality.


Author(s):  
Ibebietei Temple Offor ◽  
Gordon Monday Bubou ◽  
Festa Ndutimi Okrigwe ◽  
Abubakar Sadiq Bappah

Attaining student satisfaction is one of the most critical objectives in all higher educational institutions. This study presents the opinions of students on the evaluation of their satisfaction with the instructional facilitation of a postgraduate diploma in technology management programme in Nigeria. Data was collected with a modified version of the standardised Evaluation of Educational Quality Questionnaire (SEEQ) and analysed, using item mean rating. The survey which was undertaken in October, 2014 evaluated six out of the fifteen facilitators engaged for second semester of the 2013/2014. The objective of the study was to determine the effectiveness of facilitation of the programme based on students' viewpoints. Overall ratings from the grand mean score of 4.67 indicated “very good” performance. Students also rated facilitators higher than teachers/lecturers they had encountered in their previous studies which is an indication of their level of satisfaction with instructional facilitation at the Study Centre.


Author(s):  
Pamela M. Golubski

With the vast majority of higher education institutions now being populated with millennial students and distance learners, it is necessary to change the way academic advising is conducted on the typical college campus. Howe and Strauss (2000) define millennial students as the generation born from 1982-2000. These students are known for being technologically confident and overly involved in scheduled activities (Howe & Strauss, 2003). The millennial generation spends less time than earlier generations on creative play and watching television, and more time on the computer and involved in structured activities. In addition, more students are enrolling in courses that are conducted online via the Internet instead of in the traditional classroom setting. These students are known as distance learners. This population needs to be successfully advised, even though they may never physically step foot on their degree granting college campus, has become a focus of higher educational institutions. Most distance learners are working adults who have other responsibilities, such as families. More millennials are also being drawn to online education because of the time flexibility it offers students (Steele, 2005).


Author(s):  
Flora Moreno-Marin ◽  
Laura Roesch-Ramos ◽  
Aura Leonora Mora-Sánchez ◽  
Manuel Mantilla-Ruiz

The growing technological innovations, the claim of society that demands increasingly efficient services and the strong competition between educational institutions, forces them to offer increasingly better options especially in the field of health; In this context, the Universidad Veracruzana has assumed the task of implementing strategies to carry out an exhaustive analysis of the satisfaction of the students who are about to graduate from the Bachelor of Dental Surgeon. Objective: To know the level of satisfaction of students with respect to their Bachelor of Dental Surgeon upon graduation. Methodology: The Student Satisfaction Questionnaire was carried out with eight chapters; it consists of 11 dimensions and 104 items. The instrument used was designed based on the specifications of the National Association of Universities and Institutions of Higher Education ANUIES and was adapted to the information needs about students close to graduation, the respondents were kept anonymous to avoid bias. The students close to graduating from the Bachelor of Dental Surgeon at the UV are 31% satisfied, 54% between satisfied, quiet and very satisfied; for the poorly satisfied and dissatisfied indicators, only 12% was counted. Contribution: The educational program is socially relevant.


Author(s):  
D. A. Ashirbekova ◽  
G. Zh. Nurmukhanova

This article examines the process of transition of the higher education system to distance learning in the context of the COVID-19 pandemic. Despite the uniform transition to distance learning, higher education institutions differ in the strategy of its organization. As a result, an analysis was made of the country's higher educational institutions and the measures they have taken to transfer teachers and students to online education. The analysis highlighted a number of challenges faced by higher education institutions during the transition to a new format of distance learning, including the lack of infrastructure and material and technical base, difficulties in adapting training materials to the new format, lack of staff qualifications and experience of remote work. Taking into account the above problems, the pandemic showed the need for additional budgetary funds for the development of a digital educational environment, professional development of the teaching staff, as well as for the creation of jobs at universities for students who lost their jobs during the crisis, which allowed them to pay for tuition and related costs. Thus, given all the abovementioned difficulties in the transition to distance learning, for the full functioning of higher education institutions and to prevent a potential increase in unemployment, an increase in costs is necessary. This article also discusses proposals on the need to make appropriate changes in management and financial models in the field of education.


2020 ◽  
Vol 13 (1) ◽  
pp. 57
Author(s):  
Mohammed Arshad Khan ◽  
Vivek Vivek ◽  
Mohammed Kamalun Nabi ◽  
Maysoon Khojah ◽  
Muhammad Tahir

The educational system across the world has immensely been affected due to outbreak of COVID-19; it forced the shut down of educational institutions, which adversely affected student fraternity across the globe. Due to its contagious nature, COVID-19 demanded containment and enforced isolation that tremendously affected personal interaction of teachers and students. In the absence of traditional classroom teaching and one-to-one interaction, computer-based learning has emerged as closest substitute for off-line teaching. Against such a backdrop, it is pertinent to examine the students’ perception and readiness about online-learning system adopted at the university level during the ongoing COVID-19 pandemic. For the present study, the quantitative approach has been adopted and responses from 184 university students of National Capital Territory (NCT) of Delhi, India namely Delhi University, Jamia Millia Islamia (Central University) and Guru Gobind Singh Indraprastha University are collected through online questionnaire. This research study was conducted during June–August 2020. The findings of the study reveal students’ positive perception towards e-learning and thus acceptance of this new learning system. It has also empirically demonstrated the significance of e-learning in the time of COVID-19 crisis. In fact, e-learning has emerged as a new way of enhancing the learning process where social media may further improve the learning output. The findings of the study will facilitate educational institutions and policy makers to take this online-learning process to the next level in a better way.


Author(s):  
Liaqat Ali ◽  

The shift to an online education paradigm has been dramatically seen in educational systems and universities due to COVID-19 across the world, especially in United Arab Emirates. The emergence of COVID-19 forced educational institutions to divert all strategies from physical to online platforms for the safety of students, instructors and all the other staff members. However, this is not the case in educational institutions only because other governmental and non-governmental institutions are affected in the same way around the world. The objective of this research is to understand the behavior of students due to a sudden shift towards an online education experience in university environment and gauge their preference either on physical or online education system for the future. The research collected data through an online questionnaire from 210 undergraduate university students which further helped the researcher to draw the discussion and conclusion. The research proves that a high majority of students are willing to change from physical education to an online platforms and they believe that they can perform well by the adoption of this new platform of online education system. The research recommendations are helpful for the educational policy developers.


2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Upik Rahmi ◽  
Suci Tuty Putri ◽  
Dian Maiszha

ABSTRAK Dalam dekade terakhir berbagai kajian dilakukan untuk menemukan metode pembelajaran terbaik antara preseptor, mentor dan siswa dalam pembelajaran klinik.  Hal ini dikarenakan yang metode pembelajaran yang tepat dapat meningkatkan pencapaian kompetensi mahasiswa dan akan berpengaruh terhadap tingkat kepuasan mahasiswa. Salah satu metode pembelajaran klinik yang sering diterapkan dalam pembelajaran klinik adalah metode Preceptorsip, namun belum diketahui bagaimana kepuasaan mahasiswa terhdap metode tersebut. Tujuan penelitian ini adalah untuk mengetahui tingkat kepuasaan mahasiswa DIII Keperawatan dalam pembelajaran klinik. Desain penelitian adalah deskriptif kuantitatif. Instrumen menggunakan kuesioner yang disusun berdasarkan teori Service Quality. Jumlah sampel  adalah 93 mahasiswa, dengan teknik Purposive random sampling. Hasil penelitian menunjukan tingkat kepuasan mahasiswa adalah 49 responden (52,7%) puas dan 44 responden (47,3%) menyatakan tidak puas. Pada dimensi tangible 54,8% menyatakan puas, dimensi reliability 62,4% menyatakan puas, dimensi responsiveness 66,7% menyatakan puas, dimensi assurance 74,2% puas, dan dimensi emphaty 80,6% menyatakan puas. Kepuasan mahasiswa behubungan dengan sikap, kesungguhan mereka saat menjalankan profesi mereka. Di harapkan pihak institusi pendidikan dan rumah sakit dapat mengembangkan berbagai metode pembelajaran yang lebih memperhatikan berbagai dimensi dalam kepuasaan pembelajaran klinik. ABSTRACT In the last decade, various studies have been carried out to find the best learning methods between preceptors, mentors, and students in clinical learning. This is because the right learning method can increase the achievement of student competencies and will affect the level of student satisfaction. One of the clinical learning methods that are often applied in clinical learning is the Preceptorsip method, but it is not yet known how student satisfaction with that method. The purpose of this study was to determine the level of satisfaction of Nursing DIII students in clinical learning. The research design is quantitative descriptive. The instrument uses a questionnaire prepared based on Service Quality theory. The number of samples was 93 students, using a purposive random sampling technique. The results showed the level of student satisfaction was 49 respondents (52.7%) satisfied and 44 respondents (47.3%) expressed dissatisfaction. On tangible dimension 54.8% expressed satisfaction, reliability dimension 62.4% expressed satisfaction, responsiveness dimension 66.7% expressed satisfaction, assurance dimension 74.2% satisfied, and empathy dimension 80.6% expressed satisfaction. Student satisfaction is related to their attitude, sincerity when carrying out their profession. It is hoped that educational institutions and hospitals can develop various learning methods that pay more attention to various dimensions in clinical learning satisfaction.


Author(s):  
Tehreem Qamar Qamar ◽  
Narmeen Zakaria Bawany

The outbreak of novel coronavirus infection (COVID-19), reported initially in December 2019 by China, has caused disruption all over the world.  To control the spreading of this virus all the countries around the world imposed strict lockdown leading to shutting down of all businesses, educational institutions, entertainment centers, etc. Higher Educational Institutions (HEI), across the world, switched to online mode of learning instantly to continue their degree programs. Following the trend, Higher Education Commission of Pakistan encouraged HEIs to begin online classes.  Although, online learning seemed to be the best possible solution during indefinite closure of institutes, but the sudden change in teaching and learning paradigm was not well accepted and unprecedented challenges emerged. This study aims at identifying the barriers specific to students and teachers in this abrupt shift. Moreover, it examines the satisfaction level of undergraduate students regarding online education practices during the COVID-19 epidemic. The study employed survey design and carried it out through two distinct questionnaires that are, for students and teachers which were distributed online via social media platforms. A total of 1280 students participated in students’ questionnaire while 112 teachers contributed to filling out teachers’ survey. Content Quality (CQ), Content Availability (CA), Teacher Interaction (TI), and Mode of Lecture Delivery (MLD) were considered as the predictor variables for student satisfaction. Regression and correlation analyses were performed to find out the contribution of the aforementioned variables. The survey results concluded that the lack of interaction among students and teachers is the major hurdle in online learning.  Regression results revealed that the overall model with all four predictors was significantly predictive of student satisfaction. The results further revealed that MLD is the strongest and most significant of all. We believe the findings of this study can provide beneficial insights in improving the paradigm shift with greater efficiency in this pandemic.


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