scholarly journals Strategic Management in Education and its Impacts on Service ProvisionHttp://Dx.Doi.Org/10.5585/Riae.V9i3.1682

2011 ◽  
Vol 9 (3) ◽  
pp. 202-223
Author(s):  
Carolina Barbosa Montenegro ◽  
Kleber Cavalcanti Nóbrega ◽  
Tereza Souza
Keyword(s):  
Private School ◽  
Service Provision ◽  
Planning Process ◽  
National Level ◽  
Point Of View ◽  
Formulation Development ◽  
And Control ◽  
Service Standards

The constant changes in service standards sharply affect private schools, organizations offering services deemed essential. This context promotes, in effect, a new customer profile, demanding better quality of service, and making use of greater autonomy. Thus, these services are affected by strategies established by senior management. This article’s objective is to analyze how strategies developed in a private school reflect on the quality of offered services, according to the managers’ point of view. Focusing on education services, the formulation, development and control of strategies were analyzed using three directors from one school. To undertake the case study, interviews were conducted, using a subsequent comparative analysis. It was revealed that all employees acknowledge the school’s organizational identity, in addition to a strategic planning process performed at a national level, serving as a basis for development strategies. The three interviewed managers serve different functions, yet the results indicate that despite working in different activities, they seek to maintain harmony when conducting scholastic activities, providing support to existing arrangements. Finally, it can be established that each one, within his/her vision and responsibilities, is working strategically to ensure organizational objectives. Arrangements are made to communicate the principal strategies, in addition, seeking to promptly resolve any interference that may affect the smooth progress of established action plans.

scholarly journals MANAJEMEN STRATEGI DALAM MENINGKATKAN MUTU PELAYANAN KEPEGAWAIAN

2019 ◽  
Vol 3 (1) ◽  
pp. 169-197
Author(s):  
Hefniy Hefniy ◽  
Refi Najma Fairus
Keyword(s):  
Planning Process ◽  
Management Strategies ◽  
Case Study Research ◽  
Strategy Management ◽  
Analysis Model ◽  
Interactive Analysis ◽  
Evaluation Strategies ◽  
Service Standards

Strategy Management in improving the quality of staffing services in the Probolinggo District Education Office. The purpose of this article was to study the management of strategies carried out by the Education Office of Probolinggo District specifically service personnel and the quality of staffing services from the implementation of the management strategies in the Probolinggo District Education Office. This study uses qualitative methods with a type of case study research. The data analysis used is the Interactive analysis model of Miles and Huberman. The results is showed that the management strategy carried out by the Probolinggo District Education Office was also applied to staffing services guided by the Provincial RPJP and Probolinggo District RPJMD using a strategic planning process, implementing strategies and evaluation strategies. And the quality of the Probolinggo District Education Office staffing services after the strategy management has been fairly good with reference to the fulfillment of five service standards.

Obesity management through Ayurveda - A Case Study

2017 ◽  
Vol 2 (4) ◽  
Author(s):  
Dheeraj Kumar Tyagi ◽  
Shivakumar .
Keyword(s):  
Clinical Findings ◽  
Dietary Habit ◽  
Unhealthy Lifestyle ◽  
Lifestyle Management ◽  
Before And After ◽  
Effect Of Treatment ◽  
And Control

Lifestyle disorders are one of the biggest threats for the population living unhealthy lifestyle. Sthoulya (Obesity) is one such disorder which creates lot of physical as well as mental disorder to the sufferer. Due to changing lifestyle, comforts and dietary habit lots of individuals changed their life totally. Obesity is a growing disease in developed and developing countries. Prevalence is drastically hike in past few years. Ayurveda, the science of life with which we can manage and control lots of lifestyle disorders. Focusing on dietary and lifestyle management along with treatment, we can overcome the hazards of obesity which is growing in a uncontrolled manner. The available data is based on the clinical findings only. Aim and objective: To assess the effect of “Guru Cha Atarpanam Chikitsa” in the management of Sthoulya. Setting: Swastharakshana evam Yoga, OPD and IPD, SDMCAH, Hassan. Method: Udwarthana, Parisheka, Shamana Aushadhis, Ahara, and Vihara was followed within the treatment duration and effect of treatment was assessed before and after treatment, advised for follow up. Results: The treatment adopted is effective in the management of Sthoulya and to improve the quality of life.

Venedig und der „wilde Osten“

2020 ◽  
Vol 100 (1) ◽  
pp. 208-260
Author(s):  
Christof Paulus ◽  
Albert Weber
Keyword(s):  
Middle Ages ◽  
Information Acquisition ◽  
Research Field ◽  
15Th Century ◽  
Late Middle Ages ◽  
Ranking Criteria ◽  
Areas Of Interest ◽  
And Control

AbstractVenice is considered the best-informed community of the late Middle Ages. The study examines the availability of information for the second half of the 15th century, particularly with regard to the key year 1462/1463, and as a case study concentrates on areas of the supposed Venetian periphery of interest, above all Hungary and the two principalities of Wallachia and Moldavia. The result is a thoroughly differentiated system of information acquisition, verification and control. Means of communication, as well as different areas of interest of the Serenissima, can be identified. A distinction is made between information maps and communication maps. The latter also include the distribution of news from the lagoon city exchanged with foreign envoys. During the period concerned, news was exchanged in an astonishingly liberal way, in turn integrating the Serenissima into the information networks of the other Italian states. The study thus places the „information commodity“ within the research field of late medieval gift exchange and patronage structures. In short, a thoroughly pragmatic Venetian approach to news acquisition and evaluation can be observed. Verification of the quality of the information obtained was subject not least to quantitative and ranking criteria. Ultimately, the informational power of Venice was based above all on its outstanding reputation among its contemporaries.

scholarly journals Antimalarial Drugs in Ghana: A Case Study on Personal Preferences

Sci ◽  
2020 ◽  
Vol 2 (2) ◽  
pp. 28
Author(s):  
Prince Yeboah ◽  
Arnold Donkor Forkuo ◽  
Obed Kwabena Offe Amponsah ◽  
Nana Ofori Adomako ◽  
Ahmad Yaman Abdin ◽  
...  
Keyword(s):  
Public Awareness ◽  
Modern Medicine ◽  
Herbal Remedies ◽  
Prefer Treatment ◽  
Adverse Side Effects ◽  
Serious Infection ◽  
General Weakness ◽  
And Control

Malaria is a serious infection affecting millions of people in Africa. Our study investigated the personal preferences and applications of antimalarial medicines in Ghana. Based on over 1000 questionnaires distributed in Ghana from January to May 2019, we noticed that although Western medications to fight this disease are widely available, most patients in Ghana prefer treatment with locally produced herbal remedies. This preference appears to be due to a combination of traditional venues for obtaining medicines “on the street” rather than in licensed pharmacies, trust in local and “green” products, extensive advertisement of such local products, and an inherent distrust of imported and synthetic or unnatural medicines. Going local and natural is a trend also observed in other countries across the globe, and adds to the acceptance or rejection of drugs regardless of their activity or toxicity. In fact, adverse side effects associated with herbal remedies, such as general weakness and swollen, sore mouth, do not seem to deter the respondents of this study in Ghana. We propose a combination of (a) increasing public awareness of the benefits of modern medicine and (b) an improvement and control of the quality of herbal remedies to raise the standard of malaria treatment in countries such as Ghana.

scholarly journals Trailing back from quasi decentralisation to centralisation. Municipal reform in Hungary

2020 ◽  
Vol 14 ◽  
pp. 117-137
Author(s):  
László Kákai
Keyword(s):  
Spatial Distribution ◽  
Public Administration ◽  
Service Provision ◽  
Point Of View ◽  
Direct Impact ◽  
Municipal Reform ◽  
Distribution Of Power ◽  
State Organization ◽  
Centralization And Decentralization

Trailing back from quasi decentralisation to centralisation. Municipal reform in Hungary It is very difficult to group countries and state structures according to the extent of their decentralization or the model they follow in the spatial distribution of power. The bounds of responsibility of local government and the state, the distribution of the roles and tasks between the two stakeholders and the question of centralization and decentralization are issues regularly debated in recent years and today. This topic is not merely a public administration, financial or state organization issue since these decisions have a direct impact on citizens’ lives through public services. In my study I wish to introduce this process via Hungary’s example. I also examine how and what those concerned by the financial and political changes, i.e. the population perceived of this most important structural transformation of the period since the transition in 1989. Can it be verified from the consumers’ point of view that the transformation of the local municipal system improves the quality of service provision?

scholarly journals USING THE SERVQUAL MODEL TO ASSESSMALL SERVICE QUALITY AND CUSTOMER SATISFACTION

2017 ◽  
Vol 14 (1) ◽  
pp. 82
Author(s):  
Larissa Maria Argollo de Arruda Falcão ◽  
Taciana De Barros Jerônimo ◽  
Fagner José Coutinho de Melo ◽  
Joas Tomaz de Aquino ◽  
Denise Dumke de Medeiros
Keyword(s):  
Point Of View ◽  
Service Performance ◽  
Level Of Service ◽  
Future Research ◽  
Good Service ◽  
Administrative Services ◽  
Service Companies ◽  
Basic Performance

This  paper  use  SERVQUAL measure  for  assessingthe  quality  of  the  administrative  services  in  a  large  mall,located in Brazil,  seen from the point of view of the currentservice  providers.  A questionnaire  was  used  to  interview 68service companies, and 5 CEO mall of this case of study. Twofactors were compared: the expectations and perceptions of theservice  providers,  the  comparison  enabled  the  strengths  andweaknesses of the quality perceived of the services offered bythe  mall  were  undertaken  as  a  case  study. Understand whatfeatures  and  level  of  service  must  have  in  order  to  meetconsumer needs, against on how consumers perceive the actualmall  performance  in  the  context  of  what  they  expected  to ensuring  good  service  to  classify  into  three  categories  offactors:  Basic,  Performance  and  Excitement.The  findings  ofthis study may prompt future research to create a new tool tohelp those managers and service companies in the process ofmaking decisions aimed at improving the strategic relationshipwith retail companies and thus to improve the quality of themall  services.  One  contribution  of  this  study  is  the  simpleproposed model used to understanding how quality processesaffect each organizational dimension of service performance.

scholarly journals Designing Control Points in UAV-Photogrammetry Mapping Using GNSS Concept to Produce Land Use Map (Case Study: Ciwidey Village, Bandung Regency, Indonesia)

2019 ◽  
Vol 94 ◽  
pp. 01020
Author(s):  
Sadikin Hendriatiningsih ◽  
Asep Y. Saptari ◽  
Sudarman ◽  
Ratri Widyastuti ◽  
Putri Rahmadani
Keyword(s):  
Observation Time ◽  
Baseline Length ◽  
Control Points ◽  
Quality Of Control ◽  
Field Situation ◽  
American Society ◽  
Time Accuracy ◽  
And Control

Production of orhtophoto maps from UAV-photogrammetry method depend on aerial data and control points that are measured by GNSS method. Quality control of orhtophoto maps need comparison coordinate from Check Points and orthophoto maps coordinate to calculate the Root Mean Square Error (RMSE). So that, quality of control points is important in aerial data processing. In this research, baseline length, observation time, measurement method, and area characteristics will be discussed based on the GNSS concept to fulfill the accuracy standard of control points from the American Society of Photogrammetry and Remote Sensing (ASPRS). The shorter baseline length, and the loner observation time, accuracy should be increase significantly, but it depends on the field situation and the accuracy required for the user. After all, the result of this research is to obtain control points design based on GNSS concept in Ciwidey Village, Bandung Regency

scholarly journals PISIoT: A Machine Learning and IoT-Based Smart Health Platform for Overweight and Obesity Control

2019 ◽  
Vol 9 (15) ◽  
pp. 3037 ◽  
Author(s):  
Isaac Machorro-Cano ◽  
Giner Alor-Hernández ◽  
Mario Andrés Paredes-Valverde ◽  
Uriel Ramos-Deonati ◽  
José Luis Sánchez-Cervantes ◽  
...  
Keyword(s):  
Machine Learning ◽  
Learning Algorithm ◽  
Overweight And Obesity ◽  
Process Data ◽  
Associated Conditions ◽  
Smart Health ◽  
Medical Recommendations ◽  
And Control

Overweight and obesity are affecting productivity and quality of life worldwide. The Internet of Things (IoT) makes it possible to interconnect, detect, identify, and process data between objects or services to fulfill a common objective. The main advantages of IoT in healthcare are the monitoring, analysis, diagnosis, and control of conditions such as overweight and obesity and the generation of recommendations to prevent them. However, the objects used in the IoT have limited resources, so it has become necessary to consider other alternatives to analyze the data generated from monitoring, analysis, diagnosis, control, and the generation of recommendations, such as machine learning. This work presents PISIoT: a machine learning and IoT-based smart health platform for the prevention, detection, treatment, and control of overweight and obesity, and other associated conditions or health problems. Weka API and the J48 machine learning algorithm were used to identify critical variables and classify patients, while Apache Mahout and RuleML were used to generate medical recommendations. Finally, to validate the PISIoT platform, we present a case study on the prevention of myocardial infarction in elderly patients with obesity by monitoring biomedical variables.

Scaling-Up and Zooming-Out: Understanding How and When Participatory Institutions Matter

2020 ◽  
Author(s):  
Jared Abbott ◽  
Benjamin Goldfrank
Keyword(s):  
Public Service ◽  
Service Provision ◽  
Large Scale ◽  
National Level ◽  
Democratic Governance ◽  
Quality Of Democracy ◽  
Fine Grained ◽  
Participatory Institutions ◽  
New Generation

The three books reviewed here represent a new generation of rigorous scholarship on participatory institutions (PIs). They demonstrate that – under certain conditions – it is possible to build large-scale PIs that strengthen democratic governance and improve citizens’ lives. Nonetheless, significant challenges remain. Due in part to the absence of either high-quality national-level comparative data or fine-grained subnational data, and in part to research design choices of existing studies, the literature remains limited in its capacity to make general claims about the causes and effects of large-scale PIs. Ultimately, the key question collectively addressed, but not fully answered, by the works reviewed is whether governments can build PIs that deliver on their promise to improve the quality of democracy and enhance public service provision on a large scale in diverse contexts beyond Brazil.

“The Last Laugh?” A Multimodal Analysis of Captions in Photojournalism

Pólemos ◽  
2017 ◽  
Vol 11 (1) ◽  
Author(s):  
Mara Logaldo
Keyword(s):  
Poor Quality ◽  
Pop Art ◽  
Point Of View ◽  
Multimodal Analysis ◽  
Multimodal Discourse ◽  
Low Culture ◽  
Verbal Discourse ◽  
Selective Process

Abstract It is generally agreed that in photojournalism pictures come first. However, also the short verbal texts that accompany them play a crucial role, as they lead readers among the different signifieds of the image. A multimodal discourse analysis of captions will aptly consider both the linguistic elements that appear within the verbal discourse and the image-text relation. The interconnectedness of captions and pictures has lately been defined as a “loop,” a view which blurs the traditional distinction between anchoring and relaying processes theorized by Barthes. The association of the relaying function with comics, however, seems to establish an interesting point of contact between photojournalism and pop art. Captions actually show the tension between “high” and “low” culture, the former being traditionally identified with the word and the latter with the image. While in the heyday of photojournalism captions were made necessary by the poor quality of the photographs, they soon began to provide an abstractive summary of the story told by the picture. This selective process involves interpretation. For this reason, captions can be ethically misleading and even legally controversial forms of discourse, for instance when they are used instrumentally to convey a specific point of view. In photojournalism dealing with crime cases, in particular, captions may display a sensationalist and populist view of justice, thus articulating the thoughts of public opinion supported by the newspaper’s stand. My case study focuses on the caption that accompanied the photo portraying Perry Smith and Richard Hickock while leaving the courtroom on March 29, 1960. The two murderers – who have become famous after the publication of the documentary novel

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