Objective: Formation of an effective mechanism for the creation or gradual redistribution of resources to ensure a universal barrier-free environment not only among disabled people (of all categories), but among representatives of people with limited mobility (PLM), through interim solutions and the adoption of compensatory programs (measures). Based on finding the optimal balance of costs and benefits, in cases of lack of technical or material capabilities associated with improving the development or design of an accessible environment. Methods: The main tools of analysis and management are used: Pareto diagram, cause-effect diagram (Ishikawa), goal setting, structuring, dynamic changes, etc. Results: A variant of the mechanism for the implementation of the step-by-step creation of a universal barrier- free environment is presented not only among disabled people (of all categories), but among PLM. It has been established that if the existing infrastructure facilities of the passenger complex, before their reconstruction or overhaul, cannot be fully adapted to the needs of disabled people, then the introduction of a comprehensive program (roadmap), compensating measures, interim solutions allows minimizing or eliminating the company’s costs. Practical importance: On the example of the obtained algorithm (sequence) of organizing the process to ensure the accessibility of the environment of the passenger complex of the Oktyabrskaya Railway, the principle of phased implementation of the Convention on the Rights of Persons with Disabilities on Russian Railways, which is universal, is shown. Formalized solutions should help improve the quality of service, reduce costs and increase customer focus on the Russian Railways network.