THE PERFORMANCE APPRAISAL ANALYSIS OF EMPLOYEE AT BINA MANDIRI GORONTALO FOUNDATION

The purpose of this study is: 1) to find out and analyze how the implementation of employee performance appraisal at the Bina Mandiri Gorontalo Foundation; 2) to find out what factors are hampering the implementation of employee performance appraisal at the Bina Mandiri Gorontalo Foundation. This research uses a qualitative approach and the type of research used is descriptive qualitative. Data sources used are primary data sources and secondary data sources. Data collection techniques used are observation, interviews, and documentation. Data analysis techniques used: data collection, data reduction, data presentation, and concluding. The result of the research shows that the implementation of employee performance appraisal at the Bina Mandiri Gorontalo Foundation based on 7 (seven) performance evaluation indicators can be said to be not yet fully appropriate. Three categorized indicators are by performance appraisal, namely obedience, honesty, and cooperation. Meanwhile, the indicators of leadership, responsibility, and achievement are not appropriate because in the performance evaluation that indicators still less influential. And, the initiative is categorized as inappropriate because in the performance evaluation it does not become a benchmark in performance appraisal. The factors that hampered the implementation of performance appraisal at the Bina Mandiri Gorontalo Foundation were seen from seven factors. Based on the results of the research five factors hinder the performance evaluation, are lack of objectivity, halo effect, Leniency, Strictness, and Personal Prejudices. While the other two factors, i.e. Central Tendency and Recent Behavior Bias is inappropriate because these two factors did not hamper the implementation of performance appraisal at the Bina Mandiri Gorontalo Foundation.

FACTORS AFFECTING DEBTOR COMPLIANCE IN CREDIT SETTLEMENT IN PT. MANDALA MULTIFINANCE Tbk, THE TILAMUTA BRANCH

The research objectives are: to determine the factors that affect debtor compliance in credit settlement at PT. Mandala Mtufinancial, Tbk Cab. Tilamuta. This type of research used in this research is a type of qualitative research with a descriptive approach. Researcher's descriptive approach wants to describe or describe the facts or circumstances or symptoms that appear in PT. Mandala Multifinance, Tbk Cab.Tilamuta. The results of this study are that natural factors that hinder debt repayment are crop failure for farmers and business instability by Civil Servants (PNS) because at this time they are still in the process of monitoring the Covid-19 pandemic. The consumer character that appears because the attitude and service of the company are not in accordance with the initial promise that the creditor has conveyed to the debtor. At maturity, the creditor provides a grace period of 3 days even up to 1 week when due, although the creditor has been given a grace period, unlike providing relief because the intervals of one day at maturity have been contacted directly by the company. The settlement taken by the company or the debtor in the process of handling credit is in the form ofRescheduling, Reconditioning and Restructuring.

THE INFLUENCE OF INFRASTRUCTURE AND SERVICE QUALITY ON COMMUNITY SATISFACTION AT THE REGIONAL GENERAL HOSPITAL BUMI PANUA OF POHUWATO REGENCY

The influence of infrastructure and service quality on community satisfaction at the Regional General Hospital BumiPanua of Pohuwato Regency. This research aims to find out and analyze the influence of infrastructure and service quality on community satisfaction at BLUD of Regional General Hospital BumiPanua of Pohuwato Regency. This research uses a descriptive quantitative method. The sample in this research is the community and patients who have enjoyed services at BLUD of BumiPanua Hospital, Pohuwato Regency. Data analysis using multiple regression. The results of the research showed that the infrastructure has a positive and significant influence on community satisfaction. Service quality has a significant influence on community satisfaction. Infrastructure and service quality simultaneously have a positive and significant influence on community satisfaction.

THE INFLUENCE OF TRAINING, COMPETENCY, AND MOTIVATION ON THE PERFORMANCE OF THE OFFICE OF THE DJALALUDDIN AIRPORT OPERATIONAL UNIT OF GORONTALO

The objectives of this study were: 1) to determine and analyze the effect of training on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo; 2) to determine and analyze the influence of competence on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo; 3) to determine and analyze the influence of motivation on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo; 4) to identify and analyze the effect of training, competence and motivation simultaneously on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo. This research uses quantitative research methods with observation data collection techniques, interviews, questionnaires, literature study and literature review. The data analysis technique used the SPSS 20 program, namely validity test, reliability test, classical assumption test and multiple linear regression analysis. The results of the research that the researchers conducted show that: 1) there is a positive and significant influence between training variables on employee performance in the office; 2) there is a positive and significant influence between competency variables on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo; 3) there are positive and significant influence between motivation variables on employee performance in the Office of the Djalaluddin Airport Operational Unit of Gorontalo; 4) there is a positive and significant influence simultaneously between training, competence and motivation on employee performance at the Office of the Djalaluddin Airport Operational Unit of Gorontalo.

THE EFFECTIVENESS OF THE ROLE OF SUB-DISTRICT SOCIAL WELFARE WORKERS (TKSK) IN THE POVERTY PREVENTION PROGRAM IN THE SOCIAL OFFICE OF BONE BOLANGO REGENCY

Poverty is considered as a complex and multidimensional public problem. Poverty problems become a complex problem so that a country cannot have the ability to eradicate poverty on its own. The majority of Indonesians are at a low economic level. This condition causes the poverty rate in Indonesia to increase from year to year.In the context of accelerating poverty reduction as well as developing policies in the field of social protection, the Government of Indonesia has implemented various poverty alleviation programs such as the social assistance program. To make the program successful, it is assisted by a team of sub-district social welfare workers (TKSK). The purpose of this study was to determine and analyze the Role of Sub-District Social Welfare Workers (TKSK) in the Poverty Reduction Program at the Social Office of Bone Bolango Regency and its inhibiting factors.The analytical method used in this research was a qualitative data analysis method, using an interactive model. The data collection model used in this research was conducted through observation, interviews and documentation.Based on the results of the study, it shows that the role of sub-district social welfare workers (TKSK) in the Poverty Reduction Program considering from the aspect of the role as coordinator, role as facilitator and role as administrator has been implemented but has not been effectively implemented. It also considers the competency factors and hindering facilities.

THE INFLUENCE OF LEADERSHIP BEHAVIOR AND WORK MOTIVATION ON SERVICE QUALITY AT THE POPULATION AND CIVIL REGISTRATION OFFICE OF BOALEMO REGENCY

The purpose of this research is: 1) to find out and explain partially the influence of leadership behavior on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency; 2) to find out and explain there is a partial influence of employee work motivation on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency; 3) to find out and explain there is a simultaneous influence between leadership behavior and employee work motivation on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency. Quantitative descriptive research method approach with survey research type that explains the caesal relationship and conduct hypothesis testing with multiple regression analysis approach. The results showed that:1) There is a positive and significant influence between leadership behavior on service quality at the Population and Civil Registration Office of Boalemo Regency, which means that the better the behavior of a leader, the better the quality of service; 2) There is a positive and significant influence between work motivation on service quality at the Population and Civil Registration Office of Boalemo Regency, which means that the increase in employee motivation, the better the service provided; 3) There is a positive and significant influence between leadership behavior and work motivation on the quality of service at the Population and Civil Registration Office of Boalemo Regency, which means that the increase in employee work motivation, the better the service provided.

THE INFLUENCE OF LEADERSHIP, MOTIVATION, AND WORKING ENVIRONMENT ON EMPLOYEE PERFORMANCE IN AGRICULTURE DEPARTMENT OF BOALEMO DISTRICT, GORONTALO PROVINCE

The research had purposed to analyze the influence of Leadership, Motivation and Work Environment toward Employees Performance and to determine the variable that had dominant influence on imployees Performance on Department of Agriculture in Boalemo Regency, Gorontalo Province. The research had been done through survey opproach, the sample of research were the employees on Department of Agriculture in Boalemo Regency, Gorontalo Province and the amount about 50 people. The data collected by questioner’s deployment and documentation. Analyzing tool used are validity test, reliability test, and test of classic assumption, multiple linier regression, t test and coefficient determination (R), then the data was processed use the SPSS. Result of research shows that partially work environment had negative and insignificant influence on employee’s performance, while leadership and motivation positively and significant had influence toward imployees performence on Department of Agriculture in Boalemo Regency, Gorontalo Province.

The Effectof Organizational Climate and Compensation on Employee Job Satisfaction in The Social Service of Gorontalo District

The objectives of this study are: 1) to examine the influence of organizational climate on job satisfaction of the employees of the Gorontalo District Social Service; 2) to examine the effect of compensation on job satisfaction of Gorontalo District Social Service staff; 3) to test the effect of organizational climate and compensation simultaneously on job satisfaction of employees of the Gorontalo District Social Service. This study uses a descriptive research approach and explanatory research methods. Explanatory method is research that proves the existence of cause and effect and a relationship that affects or is influenced by two or more variables under study. Research quantitative research which is based on the philosophy of positivism, is used to examine specific populations or samples, data collection using research instruments, quantitative/statistical data analysis, with the aim of testing predetermined hypotheses. The research was conducted at the Gorontalo District Social Service and was carried out from August to December 2020 with a total sample of 51 people. Based on the results of data processing, the conclusions are formulated, namely: 1) there is a positive and real influence of organizational climate on employee job satisfaction at the Gorontalo District Social Service, which means that the higher the organizational climate, the higher the employee job satisfaction; 2) there is a positive and real effect of compensation on job satisfaction of employees at the Gorontalo District Social Service, which means that the better the compensation, the higher the job satisfaction of the employees; 3) there is a positive and real influence simultaneously between organizational climate and compensation on employee job satisfaction at the Gorontalo District Social Service. This means that the higher the organizational climate and the better the compensation, the higher the employee's job satisfaction.

IMPLEMENTATION OF LIVEABLE HOUSING PROGRAMS (RTLH) IN ALLEVIATING POVERTY IN BOLAANG UKI DIS-TRICT, BOLAANG MONGONDOW SELATAN REGENCY

This study aims to determine and analyze the implementation, and the supporting and inhibiting factors of the implementation of the Livable Housing Program (RTLH) in alleviating poverty in Bolaang Uki District, Bolaang Mongondow Selatan Regency. This study uses a descriptive method with a qualitative approach. The informants in this research were the Social Office, Head of Sub-District, Sangadi and community who received RTLH assistance. Data analysis through data reduction, display data and conclusion drawing/verification. The results showed the stages of implementation which included: Proposal verification, location assessment, socialization, location determination and verification of potential beneficiaries are deemed not maximally successful. The house construction stages include the assessment stage and the determination of the part of the house to be repaired and prioritization of the part of the house to be repaired is considered unsuccessful. Supporting factors are communication and disposition. While, inhibiting factors are the resources and structure of the bureaucracy.

ANALISIS IMPLEMENTASI KEBIJAKAN PROGRAM BANTUAN BENIH JAGUNG HIBRIDA DI KABUPATEN GORONTALO

Tujuan penelitian ini adalah: 1) untuk mengetahui implementasi ke-bijakan program bantuan benih jagung hibrida di Kabupaten Gorontalo; 2) untuk mengetahui faktor penghambat implementasi kebijakan-prog-ram bantuan benih jagung hibrida di Kabupaten Gorontalo. Penelitian ini menggunakan pendekatan kualitatif dan jenis peneli-tian deskriptif dengan menggunakan teknik pengumpulan data melalui observasi, wawancara mendalam dan dokumentasi. Teknik analisis data dilakukan melalui tahapan reduksi, penyajian & penarikan kesimpulan. Hasil penelitian ini menunjukkan bahwa: 1) implementasi kebijak-an Program Bantuan Benih Jagung Hibrida di Kabupaten Gorontalo be-lum berjalan secara optimal, yaitu terbatasnya sumber daya manusia dan dan sumber daya anggaran, standar operasional prosedur yang telah di atur oleh Menteri Pertanian masih perlu penyesuaian SOP di tingkat daerah karena terdapat beberapa SOP masih perlu kesepakatan dengan dinas terkait di tingkat provinsi, serta pemahaman masyarakat khusus-nya kelopmpok tani terhadap kebijakan ini masih sangat minim; 2) ham batan implementasi kebijakan Program Bantuan Benih Jagung Hibrida di Kabupaten Gorontalo yaitu keterbatasan sumber daya manusia dan sumber anggaran pendukung serta kurangnya pemahaman masyarakat khususnya kelompok tani terahadap kebijakan ini masih sangat minim