HUMANIS: Jurnal Ilmu Administrasi Negara
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Published By Sekolah Tinggi Ilmu Administrasi Nasional

2775-4030, 2460-8076

2020 ◽  
Vol 6 (1) ◽  
pp. 31-45
Author(s):  
Cut Muftia Keumala ◽  
Zanzibar Zanzibar

Rumah Sakit sebagai salah satu fasilitas pelayanan kesehatan memiliki peran yang sangat strategis dalam upaya mempercepat peningkatan derajat kesehatan masyarakat indonesia. Hal itu baik rumah sakit pemerintah maupun rumah sakit swasta. Sebab rumah sakit memiliki fungsi memberikan pelayanan kesehatan yang bermutu dan terjangkau oleh masyarakat miskin. Berdasarkan hasil penelitian menunjukkan bahwa pelayanan kesehatan yang diberikan pihak Rumah Sakit Bunda Lhokseumawe sudah dilakukan secara maksimal sesuai prosedur yang berlaku. Kepuasan pasien terhadap pelayanan kesehatan yang diberikan pihak Rumah Sakit Bunda menimbulkan berbagai tanggapan. Ada yang memberikan tanggapan memuaskan sikap dokter yang ramah dan ada pula tanggapan pasien tidak memuaskan. Kurangnya kemampuan operator IT terhadap aplikasi komputer menjadi kendala yang sangat fatal sekali dalam pelayanan administrasi secara online. Untuk mengatasi masalah ini diperlukan sosialisasi dan pelatihan kepada para operator IT secara maksimal dan berskala agar mereka dapat mengatasi berbagai kendala apabila terjadi kesalahan teknis pada saat pengisian data. Adapun hambatan lainnya dalam pelayanan kesehatan yang dilakukan pihak Rumah Sakit Bunda Lhokseumawe terhadap pasien adalah masih kurangnya dokter spesialis. Untuk mengatasi kekurangan tenaga dokter spesialis ini, maka pihak pimpinan harus melakukan penambahan tenaga dokter spesialis tersebut


2020 ◽  
Vol 6 (1) ◽  
pp. 1-7
Author(s):  
Amri Amri ◽  
Rudi Kurniawan
Keyword(s):  

Penelitian ini dengan bertujuan untuk menggali informasi terhadap sistem pengembangan karir sekretaris desa setelah pengangkatan menjadi ASN. Lokasi penelitian dilaksanakan pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Aceh Utara dengan melibatkan 10 orang informan yang ditentukan berdasarkan purposive sampling. Hasil dari penelitian ini ditemukan bahwa dari 852 desa yang ada, terdapat 348 orang sekretaris desa yang berstatus sebagai ASN (ASN), sedangkan 504 orang lagi belum menjadi ASN. Pada tahun 2018 sekretaris desa yang memasuki masa pensiun berjumlah 16 orang. Dengan demikian, di Aceh Utara masih terdapat 322 sekretaris desa aktif yang tidak memperoleh pengembangan karir sebagai ASN. Dari penelitian ini dapat disimpulkan bahwa sistem pengembangan karir sekretaris desa di Kabupaten Aceh Utara belum terlaksana secara efektif, karena masih terdapat hambatan antara lain minimnya kesadaran, rendahnya pendidikan, motivasi, keinginan dan cita-cita untuk maju dan berkembang, serta rendahnya semangat dan kegairahan kerja. Di samping itu, juga kurangnya perhatian pimpinan dan tidak pernah mendapat peluang untuk mengikuti pelatihan. Upaya yang seharusnya dilakuan adalah adanya pembinaan, arahan atasan langsung, motivasi kerja dari pimpinan serta memberi peluang sekretaris desa untuk mengikuti diklat.


2020 ◽  
Vol 6 (2) ◽  
pp. 150-160
Author(s):  
Ferizaldi Ferizaldi ◽  
Fazlina Fazlina

The aim of National Education as stated in Law No. 20 of 2003 concerning the National Education System is to give all citizens the right to education, including those with physical, emotional, intellectual, mental, and/or social disabilities entitled to special education. This is also regulated in the Permendiknas R.I. Number 70 of 2009 concerning inclusive education. In this regard, the phenomenon of inclusive education in the Bireuen Regency is still not optimal. The results of this study indicate that the implementation of inclusive education in the Bireuen District encountered numerous barriers. From the aspect of human resources (i.e., teachers), almost all of them are not from an inclusive education background. Most teachers taught in inclusive schools are from the regular honorary teachers. Therefore, special teaching staff with a background in inclusive education are urgently required. Besides, the implementation of inclusive education programs in this region is not well-supported by the stakeholders. From the aspect of facilities and infrastructure, it is not sufficient or inadequate to support the implementation of inclusive education in this district.


2020 ◽  
Vol 6 (2) ◽  
pp. 90-111
Author(s):  
Bobby Rahman ◽  
Rudi Kurniawan ◽  
Rizki Utami ◽  
Zamzami Zainuddin

This research discusses the proliferation of underage beggars in Banda Aceh, the capital of the Aceh province, Indonesia. This case confronts the local law, namely Qanun No. 11 of 2013 articles 45 and paragraphs 46. The focus of this study was to identify the effectiveness of direct and indirect monitoring and inspecting of underage beggars in this capital city, and at the same time to observe the obstacles encountered in handling this issue. A qualitative method was employed in collecting the data through observation, interviews, and documentation. The result of the investigation affirmed that the obstacle in overcoming beggars is the unavailability of social rehabilitation centers. Besides, beggars who are caught are only managed after they are released, then they repeat their actions because they are constrained by their daily needs. The patrol work carried out by the Office of Social Affairs often battled with resistance, such as when they rebelled and tried to escape in order to be caught by the officers. Most beggars in the capital city of Aceh are categorized as children and elderly people so that when conducting training, it is difficult to give punishment like to other beggars. Furthermore, the minimal budget provided by the government to curb beggars also becomes a challenge, especially to control underage beggars with routine patrols.


2020 ◽  
Vol 6 (2) ◽  
pp. 126-149
Author(s):  
Rudi Kurniawan ◽  
Takdir Takdir ◽  
Hadi Iskandar ◽  
Romi Asmara

For the sake of implementing the handling of the poor to provide optimal, effective, and efficient social assistance, which is carried out by government agencies, it is necessary to evaluate appropriate recipients of this assistance. It is necessary to carry out a process of monitoring and evaluating recipients of social assistance who are not suitable to be a beneficiary in order to produce provision of targeted social assistance. This study aims to observe closely how to optimize the provision of social assistance to the poor at the Office of Social Affairs, Women's Empowerment and Child Protection in North Aceh Regency, Indonesia, and the obstacles or challenges encountered in its implementation. A qualitative approach was employed in the data collection process. The results of this study indicate that the social problems for the poor occurring in North Aceh Regency are increasingly complex and continue to develop. This condition requires the local Government to give priority to the implementation of social welfare in the field of handling the poor. This is relevant to the population and the complexity of social problems that exist in North Aceh District which tends to increase annually.


2020 ◽  
Vol 6 (2) ◽  
pp. 69-89
Author(s):  
Juni Ahyar ◽  
Safrida Safrida

Optimization of the service implementation for reports of violence against women and children by the Protection Unit for women and children in the Banda Aceh City Police has not been effective due to several motives. The main problem is that a large number of victims are reluctant to report to the police. The reason is that a lot of acts of violence that occur among families are expected to be resolved among families without interventing by the police. The police always appeal to the whole communities if the incident has been repeated, it is hoped that they should immediately report to the police and the time needed to handle or complete cases of violence against women and children is two weeks. The case will be completed if the examination of the perpetrators, victims, and witnesses are not hampered, and as soon as a month, a completed file will be transferred to the prosecutor. Another problem encountered by the police is the unavailability of appropriate room for investigating violence against women and children. It is highly influential in the investigation process to arrest the perpetrators. Besides, the limited budget allocated for this unit also becomes a problem. Lacking public awareness regarding the handling of victims of criminal acts of domestic violence also becomes another problem.


2020 ◽  
Vol 6 (2) ◽  
pp. 112-125
Author(s):  
Afriani Afriani ◽  
Saiful Bahri ◽  
Thanthawi Ishak

This study aims to gain information concerning the role, obstacles, and efforts of implementing integrated Hajj information and computerization systems at the Office of the Ministry of Religion of North Aceh Regency, Indonesia. Qualitative approaches were employed in collecting the data through observations and interviews. The results revealed that the role of the Office of the Ministry of Religion of North Aceh Regency in implementing the Integrated Hajj Information and Computerization System (SISKOHAT) is still not optimal, based on the report from the society. The problem is the insufficient time to serve the pilgrims who want to register because the group must firstly receive a validation number from BPS-BPIH. The IT facilities (e.g., internet, computers) are also inadequate to support this computerization system program. Besides, the office facilities are not supported or friendly for the majority of elderly pilgrims. Another problem is the lack of sufficient information provided to the pilgrims. Based on these issues, we strongly suggest stakeholders evaluate their services regarding the Hajj information and computerization systems. In terms of information services, service contact numbers (Call Center) should be accommodated to enable the pilgrims to obtain information without wasting much effort and time revisiting the Ministry of Religion office regularly.


2020 ◽  
Vol 6 (1) ◽  
pp. 8-18
Author(s):  
Junaidi Junaidi

The results of the study discovered that the actualization of personnel in building construction permit services in Lhokseumawe city, Aceh, Indonesia, is manifested through fair behavior, work quality behavior, competency behavior, initiative behavior, communication behavior, and work standard behavior. This research concludes that although the behavior of the officials has been manifested in the aforementioned behavior, it has not been fully actualized in the building construction permit service, because there are still many internal and external obstacles. Internal obstacles such as limited personnel resources, services that are not yet transparent and not accountable. Besides, there is no certainty of time, no operational standard work, and complicated bureaucratic path. The external obstacle is the lack of public legal awareness, and most of them have not fulfilled the completeness of administrative documents. It is suggested that the apparatus can actualize their behavior in IMB services optimally. This study suggests that the stakeholder should provide particular and extra training and education for the personnel, including character building, as well as forming a special team to supervise and evaluate the IMB.


2020 ◽  
Vol 6 (1) ◽  
pp. 19-36
Author(s):  
Bobby Rahman ◽  
Romi Asmara

This study aims to observe closely the implementation of the Smart Indonesia Program at an elementary school in Lhokseumawe city and the obstacles encountered in its implementation. A qualitative descriptive was employed to obtain data through interviews, observation, and documentation. The results revealed that the assistance provided to students is very useful, even though only in the amount of Rp. 450,000, but it can ease the strain on parents, which is used to meet student needs. The Smart Indonesia Program is expected to be sustained so that students can continue their studies to higher levels of education. However, the obstacle faced is that the supervision from the local government (stakeholder) has not been effective. Some students cannot afford to have not been registered as recipients of the Smart Indonesia Card even though the school operator has submitted it through the Dapodik application. As a result, some parents of students complained to the school regarding this case.


2020 ◽  
Vol 6 (1) ◽  
pp. 52-68
Author(s):  
Tanthawi Ishak ◽  
Muhammad Muhammad ◽  
Nurmayana Nurmayana

The Human Resources Development Personnel Agency (BKPSDM) performs an important role in improving the performance of qualified employees through education and training programs that are prepared to answer the needs of public demands. The benefits of training for employees are not only for BKPSDM work productivity but also for ASN personnel after gaining training experience both in the transfer of knowledge, behavior, attitudes, and career duties. The obstacles faced by the BKPSDM of Lhokseumawe City are basically external obstacles, namely the reduction of irrelevant budgets as proposed to carry out the BKPSDM program and the unavailability of building facilities such as halls in carrying out education and training for employees within the local government. Meanwhile, internal obstacles have so far not been found and have not become the main problem to be criticized. Basically, BKPSDM Lhokseumawe City has the task of implementing administrative affairs, compiling annual, medium-term, and long-term work programs. In addition, he is also responsible for the formulation of technical personnel policies, the implementation of education and training for civil servants, as well as administrative services for the smooth implementation of education and training.


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