Factors Influencing Capital Investment in the Bangladesh Tourism Industry

Author(s):  
Md Yusuf Hossein Khan ◽  
Shahriar Tanjimul Islam ◽  
Azizul Hassan
2017 ◽  
Vol 8 (2) ◽  
pp. 174-189 ◽  
Author(s):  
Xueyan Yang ◽  
Xiaoni Zhang ◽  
Samuel Goh ◽  
Chad Anderson

Purpose The purpose of this paper is to understand e-loyalty in the travel industry. Specifically, this paper aims to examine the curvilinear relationship between predictors and e-loyalty. Design/methodology/approach An empirical study was conducted using an online survey with one of the largest travel companies in China. Structural equation modeling was used to test the models, and pair-wise nested F-tests were used to compare the models. Findings Results show that the curvilinear model has greater explanatory power of loyalty than traditional linear models. The results of pair-wise nested F-tests show that the loyalty model exhibits statistically significant R2 improvement compared to the linear model. However, the R2 improvement in the integrated model is not statistically different from that in the linear model. Confirmation and satisfaction are found to be salient factors influencing loyalty. Research limitations/implications This study makes important contributions to the online community literature by understanding the drivers of loyalty in the travel industry. However, there are limitations. First, this study addressed member loyalty of an online travel community with data collected from one company. Thus, generalizability is limited. Online communities and firms may have different characteristics, resulting in different factors influencing consumer loyalty. The authors plan in the future to collect data from other online travel companies and examine their model with different samples so as to check the generalizability of the current findings. Second, the authors collected a snapshot view on loyalty. Both researchers and managers note that small changes in loyalty and retention can yield disproportionately large changes in profitability (Reichheld et al., 2000). Consumer loyalty may change over time, so to maintain and increase profits, it is important to monitor such change. In the future, the authors plan to conduct a longitudinal study of community members to evaluate their loyalty over time. Practical implications As China seeks to gain additional market share in the global tourism market, travel companies should make use of websites as a marketing tool to attract and retain customers. These actions enable a travel company to enhance its competitiveness. More and more people use the internet for tour deals, bookings and finding tour-related information. Effective use of websites can affect the competitiveness of ecommerce companies. E-vendors could assess and adopt the dimensions recommended in this paper to help better understand areas for improvement. It is common today for consumers to buy travel products online instead of going through a travel agent. Considering the importance of reciprocity in formulating consumer satisfaction and loyalty in the virtual environment, companies should monitor reciprocal behavior on the virtual community. With advancement in technologies, consumer behaviors have changed and more consumers prefer social interactions in the virtual world. Companies can analyze posts in the virtual environment to assess reciprocity and may design a mechanism to foster reciprocal behaviors. By leveraging reciprocity, firms can better connect satisfaction with loyalty. More than 70 per cent of executives surveyed by McKinsey (2012) said that they regularly generate value through their Web communities. In addition, to pay attention to consumer to consumer reciprocity in the virtual world, companies should listen to what customers say in their online community, as this attention is an indication of reciprocity between consumers and companies. The ideas and opinions expressed in the online community tell the company customers’ perception of the value of its products and customers’ needs. Such attention to the voices in the online community will help companies to better tailor products/services to meet customers’ needs. Furthermore, the voices expressed in the virtual community are also effective in developing and maintaining new internet marketing opportunities such as email marketing, giveaways, search engine optimization, pay per click and shopping comparison marketing. Companies interested in retaining and attracting customers should leverage their established virtual communities and pay close attention to online posts and evaluate members’ satisfaction. Such effort will provide tangible benefits. As shown in Ye et al.’s study, traveler reviews produce a significant impact on online sales (Ye et al., 2011), with a 10 per cent increase in traveler review ratings, boosting online bookings by more than 5 per cent. This finding suggests that businesses should link online user-generated reviews to business performance in tourism. Finding incentives for users to share might be one way to improve interactivity and further create stickiness on the part of the website. Originality/value This paper is one of the first studies to address the need to move beyond linear models of e-loyalty and to additionally examine potential curvilinear and interactive effects. This study also identifies key variables such as reciprocity and satisfaction as determinants of e-loyalty in the Chinese online travel and tourism industry.


2021 ◽  
Author(s):  
◽  
Ying Liu

<p>This study examines the structure of the distribution channels and the underlying factors influencing the most prominent channel choices within the wine tourism industry in New Zealand. This research specifically compares wine tourism in Marlborough and Auckland. It aims to provide a better understanding of the distribution channels for practitioners in the wine tourism industry, with the hope of assisting them to develop their wine tourism businesses successfully and manage the businesses growth effectively. This is a destination-based study performed by employing qualitative approaches focusing on the supply-side through semi-structured interviews. These in-depth interviews were conducted with the owners or managers of the local wine tour operators and wineries in the two regions. The findings generally show that wine tourism businesses place a clear priority on direct distribution of their wine tourism product to visitors “at destination”; the majority of customers of all these businesses are independent visitors. Specifically, overseas independent tourists comprise the largest portion of customers to local wine tour operators in Marlborough and Auckland. The wine tour operators work more actively with intermediaries and reach tourists “in market”, “while travelling” and “at destination” than wineries in these two regions. Marlborough wineries and Auckland wine tour operators and wineries receive domestic corporate groups, most of whom are approached “at destination” with direct distribution. Compared with wineries in Marlborough, more corporate groups use Auckland wine tour operators to visit wineries. Marlborough wineries and wine tour operators, and Auckland wine tour operators receive more international visitors, whereas the majority of visitors to Auckland wineries are from Auckland. When considering the function of wine tourism distribution channels, information provision, reservation and purchase are nearly equally important to local wine tour operators in both Marlborough and Auckland; the most widely used functions for Marlborough wineries is information provision; for Auckland wineries, information provision and purchase play significant roles in the distribution of wine tourism product. Factors influencing distribution channel choice include information provision cost, commissions, businesses’ attitudes towards tourism, perceptions of the Internet, service diversity, capacity, accessibility, availability, market segments, reputation and nature of intermediaries.</p>


2013 ◽  
Vol 3 (6) ◽  
pp. 1507-1510 ◽  
Author(s):  
Hamid Bagheri ◽  
Masoud Hassanabadi ◽  
Fatemeh Isapour ◽  
Hamed Asgari

2020 ◽  
Vol 12 (20) ◽  
pp. 8390 ◽  
Author(s):  
Linyan Liu ◽  
Zheng Xiang ◽  
Yuyao Liu ◽  
Florian J. Zach ◽  
Nancy McGehee

With the exhibition sector becoming increasingly important for the hospitality and tourism industry, it is critical to understand what drives the success of an exhibition. Through a comprehensive literature review, we first identified two broad categories of factors, namely exhibition attributes and exhibitor perceptions, that influence exhibitor satisfaction and loyalty. Next, a meta-analysis was conducted based on 26 empirical papers studying the Chinese exhibition market to quantitatively evaluate these relationships. The results show that among the exhibition attributes, booth management, service personnel, and exhibition environment are the most important factors affecting exhibitor satisfaction, while exhibition brand is the most important factor affecting loyalty. Among exhibitor perceptions, service quality is more important for satisfaction, while perceived value is more meaningful to loyalty. This study offers insights into strategies for exhibition organizers to cultivate long-term relationships, and to better cope with the challenges of emerging forces such as the Internet.


2018 ◽  
Vol 13 (12) ◽  
pp. 151 ◽  
Author(s):  
Chin-Hong Puah ◽  
Meng-Chang Jong ◽  
Norazirah Ayob ◽  
Shafinar Ismail

The local and international communities play an important role in the sustainable growth of the Malaysian tourism industry. The principle of sustainable growth in the tourism industry was proposed by the World Tourism Organization (WTO) in 1988. As the tourism industry is one of the largest and fastest growing industries in Malaysia, the government has poured considerable effort into promoting this industry consistent with the objective of the Economic Transformation Program (ETP) to transform from a resource-based economy to a service-based economy. This study aimed to test the hypothesis of tourism-led growth from Malaysia&rsquo;s perspective. The tourism revenue earned by the government can be used to invest in industry to further promote economic growth in Malaysia. Hence, tourist receipts and capital investment in the tourism industry are important factors that can affect the nation&rsquo;s economic growth. Utilizing Malaysian data from 1995 to 2016, the study employed the Autoregressive Distributed Lag (ARDL) approach to examine whether the tourism-led growth is valid in this study. Empirical findings indicated that both variables have a significant positive impact on economic growth and the hypothesis of tourism-led growth is accepted in Malaysia.


2020 ◽  
Vol 5 (158) ◽  
pp. 85-89
Author(s):  
T. Kolesnyk ◽  
O. Kolontaievskyi

The purpose of the article is to analyze the state of housing construction in the Kharkiv region and identify factors influencing the dynamics of its development. It is noted that the housing problem remains extremely relevant for the Kharkiv region where there is a large delayed demand for housing. Housing construction accelerates the growth of the gross domestic product of the region, employment of its population, growth of budget revenues. Factors influencing the amount of housing built are not constant and require periodic analysis. Statistical data of housing construction in Kharkiv region are investigated. It is noted that the area of housing commissioned has decreased in recent years. In 2012, half of the total area of residential buildings commissioned in the Kharkiv region fell on the city of Kharkiv. The last three years the area of residential buildings built in other cities and towns of the region is 17–30%. The leaders in housing construction among the cities of regional significance in different years were: Lyubotyn (2014), Izyum (2015, 2019), Kupyansk (2016-2017) and Chuguiv (2018). Among the districts, the most active housing construction is carried out in Kharkiv and Derhachiv districts. It is noted that the volume of construction work performed by enterprises of Kharkiv region in January-June 2020 amounted to 8.9% of the national volume, but the pace of construction of residential buildings decreased by 13%. The index of residential construction products for the first half of 2020 compared to the first half of 2019 amounted to 88%. It is determined that the number of commissioned housing primarily on the amount of capital investment in the region and other factors influencing the dynamics of housing development, such as the socio-political situation in the country, the state of the economy, the availability of mortgage lending and others. The housing programs operating in the Kharkiv region to provide the population with their own housing are considered. Keywords: housing, housing construction, housing provision, construction rates, housing loans, сapital іnvestments.


2017 ◽  
Vol 11 (3) ◽  
pp. 14-26
Author(s):  
Валентина Ячменева ◽  
Valentina Yachmeneva ◽  
Наталья Фокина ◽  
Natalya Fokina

There are several challenges on way to the forming modern international tourist center on the territory of Crimea meeting the criteria of a year-round, demand and competitiveness. The harmonization of tourism product’s prices and its quality is the main among them. Existing currently unbalanced price policy of tourist service enterprises in the territory of the peninsula could have a negative impact on the region’s image and lead to the loss of competitive position in the market of tourist services. This explains the relevance of this study and its purpose. The research aimed at evaluating the experience of successful development of tourism in foreign destinations and analyzing the factors influencing the pricing policy of tourist service enterprises in the Crimean destinations. To achieve the objectives of the study the authors analyze the approaches to the definition of "destination" and "image". There are a variety of definitions of these terms, but they are all focused on a consumer’s comprehensive perception of tourism product. The distinctive features of main consumer of tourist services in Crimea are established. The reasons for the success of tourism in the destinations in Turkey and Egypt are analyzed. The authors have revealed that the government's efforts to support enterprises in Crimean tourism industry create preconditions for improving the quality of tourism products and the introduction of pricing policies aimed at reducing prices. The article provides an analysis of the factors influencing the pricing policy of tourist service enterprises in Crimean destinations through the method of PEST-analysis. The authors concluded that the current pricing policy of the majority of tourist service companies on the territory of the Republic of Crimea, is apart from the pricing policy of its nearest competitors, does not meet the quality of service and, therefore, does not meet the expectations of the consumers.


Author(s):  
Olena HOLOVNYA

Today, the hotel and restaurant industry has become an integral part of the national economies of most countries of the world. The hotel and restaurant industry attracts attention as an independent component of the structure of the national economy. This industry is a locomotive of Ukraine's economic development and can provide significant technical, commercial and social benefits. In this regard, the priority is to determine the current trends in the hotel and restaurant industry, which is important for the effective functioning of the national economy of Ukraine. In a context of currency devaluation, and due to its rich cultural and recreational potential, Ukraine can become an attractive destination for foreign tourists at low prices. All this has a positive impact on the hotel market. In Ukraine, the volume of investment in the tourism industry has halved since 2010 and today accounts for up to 2% of total investment, which is significantly lower than in the countries of Eastern and Central Europe. For most countries of Central and Eastern Europe, the annual volume of investment in the tourist industry has remained unchanged since 2010. Poland (+23%), Czech Republic (+22%) and Romania (+22%) showed the largest increase in investments. In terms of investment, the hotel market is significantly different from other segments of commercial real estate. So, if for rental income owners of office and shopping centers sign medium-term and long-term contracts (at least 1 year), the receipt of income from operating activities of hotels is related to the daily strategy of the owner to attract and retain the hotel guests and find a healthy balance between revenues from rooms, cafes and restaurants, as well as other services offered by the hotel and expenses for them. As it is known, capital investment is the cost of acquiring new ones (as well as those that were in use), self-made for the own use of tangible and intangible assets; the cost of major repairs and upgrades. The development of capital investment in the hotel and restaurant industry in January-December 2017 increased compared to the same period in 2016. The main source of financing capital investments remains the own funds of enterprises and organizations, which accounts for 69.9% of the total volume. It is in view of the fact that for the effective management of the hotel necessary specific knowledge, as well as because the operating parameters of the hotel depend on many difficult predicted factors, the expected profitability of hotels is always 1-1,5% higher than for the best office or commercial centers. Almost complete absence of transactions in the segment of hotel real estate in Ukraine testifies to differences of expectations of owners and investors. Unfortunately, in most cases, in the process of formation of the price, the owners reset from the incurred funds, and not from the results of operating activities of hotels, which in turn does not suit potential investors. The indicator of profitability in the sphere of hotel and restaurant economy characterizes the attractiveness of business in this area for entrepreneurs. This indicator is one of the main criteria for assessing the efficiency of the enterprise. Between 2014 and 2016, the profitability of the enterprises of the hotel and restaurant business in Ukraine increased from -25.8% to -0.8%. In Kyiv among the analyzed cities, the lowest occupancy rate is 45.3%. At the same time, the average actual value of the highest number among the countries analyzed is 92.7 €, which indicates the imbalance of supply in the Ukrainian hotel services market. Political and economic instability in recent years, along with a significant increase in the number of offers, exert significant pressure on tariffs, while the hotel's occupancy rate and the current crisis did not exceed 60%. The bulk of the demand for hotel services is formed at the expense of representatives of the business segment (about 80% of them come from abroad, the remaining 20% – from regions of Ukraine). Their share is on average 65-80%, representatives of group and individual tourism form the rest. The negative impact on hotel business is also due to the fact that in the global booking systems Ukraine has been designated as a country whose entry is not recommended in terms of security, similar information is also available on the embassies' websites of some countries. Also, the low renting rooms in hotels can be explained not only by the unstable situation in the country, but also by the fact that in Ukraine the market of shadow services has been actively developing for several years now. Owners of apartments will specially equip them for the reception of foreign tourists for a short term. As a rule, private traders provide guests with a full range of additional services: they provide their transport, translator (if required), meals and other services. With low fixed costs and, often without paying taxes, "shadow" people receive sufficient working capital to maintain high quality services and expand business. In addition, the shady hotel business has the ability to flexibly operate prices depending on the demand and the season, it is beyond the scope of state regulation, so it does not face additional costs. In order to accelerate the development of the hotel and restaurant industry in Ukraine, the state should: provide tourists with comfortable and safe conditions for their arrival in Ukraine; to carry out an effective policy of development of mass tourism, to work out the corresponding concept; reduce hotel fees; to take measures to improve the state of monuments and create new objects of mass tourism; to make changes to land use laws, to the rules for issuing relevant permits to related industries, in order to attract investment in opening new recreational centers; create opportunities for the construction and operation of small motels and family-friendly hotels, which will provide jobs for the population and can be a source of foreign exchange earnings.


Author(s):  
Mahdie Honarzade ◽  
Mahboubeh Mahmoudinia ◽  
Maryam Saberi Anari

RFID is one of the modern technologies that many industries have benefited from it, and there are many opportunities in the tourism industry to benefit from it. Although there are many potential opportunities, no survey has been done on factors influencing this technology acceptance in tourism industry. So despite the lack of theories, the present article is aimed to evaluate factors influencing RFID acceptance in tourism businesses, focusing on the population of executive operating in Yazd tourism sector and using Davis technology Acceptance model (TAM) as well as Tornatzkey and Flisher's technology – organization – environment model (TOE) and using equation modeling techniques. Then, using hierarchical analysis approach, this article specifies the priority of identified factors influencing decision making of this technology acceptance. According to the results, senior management support and technical knowledge from organizational dimensions, compatibility, usefulness, ease of use, security risks and lack of standards from technological dimension, external pressure from environmental dimensions and costs from an economic dimension are factors influencing RFID technology acceptance in tourism industry. Economical dimension, among the others, is the most important, and after that organizational, environmental and technological dimension respecting an important.


Author(s):  
Ruslan Skrynkovskyy ◽  
◽  
Sviatoslav Kniaz ◽  
Mariana Khmyz ◽  
Yuriy Tyrkalo ◽  
...  

The article presents the main factors influencing the functioning of hotel-restaurant complexes and tourism in Ukraine. It has been established that hotel and restaurant and tourist complexes are included in the structure of the subjects of tourist activity. It was found that in the period 2013– 2019 the volume of services provided by temporary accommodation and catering companies, travel agencies, travel operators, companies providing other services, in particular, booking and related activities, has an unstable dynamic. It was determined that the dynamics of the total number of inbound (foreign), outbound and domestic tourists who were served by tour operators and travel agents by type of tourism was unstable, since the main reason that negatively affected this trend was the economic crisis of 2013–2015 in Ukraine, caused primarily by the instability of the situation in the political sphere. It was determined that in the species classification of tourism, that is, the distribution of tourists who were served by tour operators and travel agents, the highest is the number of outbound tourists traveling outside Ukraine. It was found that the number of domestic tourists is significantly lower than the number of outbound tourists, since on average for 2011–2020 was 23,6 %, and the lowest was in 2019 – 9,4 %, due to the COVID–2019 pandemic, under the influence of which another economic crisis arose not only in Ukraine, but also in the world as a whole. It was found that the proportion of inbound (foreign) tourists in the period 2011–2020 decreased sharply – from 10,6 % in 2010 to 0,5 % in 2020, the reason for which is the decrease in the attractiveness of the tourism industry of Ukraine for foreign tourists. It is noted that the prospects for further research in this direction are the development of a methodological approach to assessing the quality of tourism and hotel and restaurant services.


Sign in / Sign up

Export Citation Format

Share Document