scholarly journals Research on Equalization of Public Transportation Services Based on Perspective of Groups – A Case Study of Beijing

2021 ◽  
Vol 257 ◽  
pp. 03029
Author(s):  
Ruijiao Liu ◽  
Qiong Tong ◽  
Jin Tian
Keyword(s):  
Public Transportation ◽  
Evaluation Index System ◽  
Survey Method ◽  
Entropy Model ◽  
Important Indicator ◽  
Transportation Services ◽  
Disadvantaged Groups ◽  
Benefit Evaluation ◽  
Transportation Service ◽  
Service Groups

In this paper, by quantifying the value of public transportation travel benefits of ordinary travel groups, economically disadvantaged groups, and physiologically disadvantaged groups, this paper establishes a public transportation travel benefit evaluation index system, uses a questionnaire survey method to collect index data within Beijing, and establishes a TOPSIS model. Based on the travel benefit values of the three groups, the benefit compensation for disadvantaged traffic groups is considered, benefit compensation factors are introduced, the degree of equalization is evaluated based on the Wilson entropy model, and the level of equalization among public transportation service groups in Beijing is empirically studied to find out an important indicator that restricts the level of equalization.

scholarly journals Determinants of satisfaction with campus transportation services: Implications for service quality

2016 ◽  
Vol 10 (1) ◽  
Author(s):  
Felix Charbatzadeh ◽  
Udechukwu Ojiako ◽  
Maxwell Chipulu ◽  
Alasdair Marshall
Keyword(s):  
Service Quality ◽  
Public Transportation ◽  
Critical Element ◽  
Financial Loss ◽  
Transportation Services ◽  
Transportation Service ◽  
Service Engagement ◽  
Managerial Attention ◽  
Determinants Of Satisfaction ◽  
Bus Transportation

Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities.Objectives: The study examines the determinants of satisfaction with campus bus transportation. The article is primarily discursive and based on the synthesis of existing service literature supported by data obtained from a survey of 847 respondents.Method: Structural equation modelling is undertaken using AMOS 19, allowing for the examination of compound relationships between service engagement variables.Results: Results show statistically significant differences between perceived service quality and travel routes. The authors argue that managerial attention to service user experiences does not only hold the key to ongoing competitive success in campus transportation services but also that those services can be significantly enriched through greater managerial attention to the interface between risk of financial loss (which increases when the campus bus transportation service provider becomes less able to compete) and service quality.Conclusion: The authors argue that if providers of campus bus transportation services are to rise to their service delivery challenges and also maintain or improve upon their market positions, they must conceptualise their services in a manner that takes into consideration the two-way interrelationship between risk of financial loss and service quality. It must also be noted that, although this study may have relevance for firm–firm scenarios, its focus is primarily on service supplier firm–customer service engagements.Keywords: Modelling; Transportation; Service

scholarly journals Elderly Users’ Satisfaction with Public Transport in Thailand Using Different Importance Performance Analysis Approaches

2020 ◽  
Vol 12 (21) ◽  
pp. 9066
Author(s):  
Methawadee Chaisomboon ◽  
Sajjakaj Jomnonkwao ◽  
Vatanavongs Ratanavaraha
Keyword(s):  
Performance Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Gap Analysis ◽  
Adult Population ◽  
The Elderly ◽  
Transportation Services ◽  
The Public ◽  
Transportation Service ◽  
Elderly Users

Due to the rapid increase in population and the change in age structure toward the elderly, the phenomenon of societal ageing is being witnessed in many countries. The elderly travel less than the adult population due to decreasing mobility with an increasing age. In this study, we aimed to analyze the expectations and satisfaction of public transport users in Thailand using traditional importance performance analysis (IPA), gap analysis, and IPA integrated with competitor performance. We aimed to explain the differences in the analysis results produced by the three methods. The data were obtained from surveying 2250 elderly and 450 non-elderly adults. This study presents guidelines for improving the public transport service quality in Thailand to meet user needs. The results of this research showed that each approach provides its own distinctive aspects and theoretical differences, which lead to different interpretations. The results from the three approaches showed that equipment that increases safety for public transportation service users is an important factor for all elderly passengers that must be improved. Public transportation services in different regions should be developed to provide more reliable and regular services.

scholarly journals Sistem Informasi Geografis Pencarian Lokasi Agen Bus dan Travel Terdekat di Kota Semarang Berbasis Mobile dengan Metode Dijkstra

2015 ◽  
Vol 3 (2) ◽  
pp. 302
Author(s):  
M. Rizki Kurniawan ◽  
Oky Dwi Nurhayati ◽  
Kurniawan Teguh Martono
Keyword(s):  
Public Transportation ◽  
Guidance System ◽  
Travel Agency ◽  
Road Transportation ◽  
Transportation Services ◽  
The Road ◽  
Transportation Service ◽  
The Media ◽  
Media Storage ◽  
User Location

Nowadays, the mobility of people who travel to a place through road transportation is increasing, either private vehicle or public transportation services. By the high intensity of use the road transportation, especially the road transportation service in Semarang, in this cases are bus and travel, it makes the transportation service users often confused in determining transportation agency to be used, especially if user is in hurry. Therefore, transportation user need a mobile application that can provide bus or travel transportation agency locator services which nearby user location and provide destination route which is expected. The Bus and Travel agency – Based Applications Mobile Locator Using Dijkstra Method is the ultimate solution in the search of bus and travel agency in Semarang. The purpose of development this application is developing a search guidance system of bus and travel agency location which nearby user location that can provide an efficient route and save the time. The Bus and Travel agency – Based Applications Mobile Locator is implemented using ionic framework that runs on Android. Sqlite as the media storage of this, allows user to perform agency data management. In Addition, it is supported by the relevance of agency data which is obtained from Department of Transportation, Communication, and Information Central of Java and transportation magazine site. The use of Google Maps API supports search location using Dijkstra Method in search of bus and travel agency, that expected to facilitate the users find travel or bus agency as expected, and its information that’s already available.

scholarly journals Pengaruh Kualitas Pelayanan dan Harga Terhadap Loyalitas Pelanggan Grab Semarang

2019 ◽  
Vol 10 (1) ◽  
pp. 46-53
Author(s):  
Rini Sugiarsih Duki Saputri
Keyword(s):  
Service Quality ◽  
Customer Loyalty ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Survey Method ◽  
Transportation Services ◽  
The Public ◽  
Human Needs ◽  
Transportation Service ◽  
Private Transportation

Online transportation services that currently operate in big cities get human needs wherever and whenever. The emergence of online transportation options has made people switch from conventional transportation to online transportation. This makes entrepreneurs create a variety of online transportation services in order to meet the needs of the community and satisfy customers. Online transportation customers are increasing at this time supported by the brand image of the transportation used so it gives the impression when using it like using private transportation. Determination of affordable online transportation service tariffs with the convenience of the services provided makes this service increasingly loved by the public. This study aims to determine the effect of each independent variable namely service quality and price on the dependent variable of customer loyalty. By taking respondents by purposive sampling 50 Grab online transportation users in the Masters of Communication Studies UNDIP Semarang with a minimum of three times using Grab transportation. Data collection was carried out by survey method using multiple linear regression analysis through SPSS software. The results show that service quality and price affect customer loyalty.

Fuzzy Evaluation of General Public Transportation Service Level in Small and Medium-Sized Cities

2012 ◽  
Vol 209-211 ◽  
pp. 856-860
Author(s):  
Tong Wen
Keyword(s):  
Public Transportation ◽  
Evaluation Method ◽  
Comprehensive Evaluation ◽  
Service Level ◽  
Evaluation Index System ◽  
Fuzzy Evaluation ◽  
Transportation Service ◽  
Eigenvalue Method ◽  
Mathematics Knowledge ◽  
Index Weight

The group eigenvalue method and fuzzy mathematics knowledge is used to assess the comprehensive evaluation of the service level for bus traffic. Analyzing the factors that influence the service level of bus traffic, it puts forward the evaluation index system of service level. In order to evaluate the service level for bus traffic, on the basis of defining remark grade, used the group eigenvalue method to decide the index weight. Then, the scientific and rationality of the evaluation method was detected by application example, according to the evaluation result, carried on the corresponding analysis.

scholarly journals Implementation of connection scan algorithm in tourism intermodal transportation journey planner: a case study

2020 ◽  
Vol 4 (2) ◽  
pp. 129-136
Author(s):  
Vertic Eridani Budi Darmawan ◽  
Yuh Wen Chen
Keyword(s):  
Public Transportation ◽  
Information Service ◽  
Transportation Services ◽  
Travel Information ◽  
The Public ◽  
Tourist Destinations ◽  
Suburban Areas ◽  
Transportation Service ◽  
Intercity Travel ◽  
Tourism Destinations

Accessibility to tourist destinations is an important component in a tourism system, especially for natural tourist destinations located in suburban areas. Good linkage of travel information and physical connections with local transportation services for intercity travel can facilitate more people to travel and promote national tourism destinations. This research takes the popular national tourism destinations and their public transportation service in Taiwan as a research object due to the unavailability of integrated public transport information service. Free Independent Travelers (FIT) demand is growing. This research aims to integrate intermodal public transportation information to support FIT by proposing a seamless way journey planner. In this scenario, the journey planner requires timetable data as input. The Connection Scan Algorithm is used to find the earliest arrival time routes at their destinations. This journey planner is built in PHP language and can complement the official tourism travel information website by Tourism Bureau, MOTC. Hence, the FIT could get the quickest routes to reach the destinations without compiling the public transportation information provided independently.

scholarly journals DECREASING SATISFACTION OF URBAN TRANSPORT PASSANGERS

2019 ◽  
Vol 22 (1) ◽  
pp. 141-148
Author(s):  
Faizal Haris Eko Prabowo ◽  
Dwi Laela Rachmawulan ◽  
Nuryanti Taufik
Keyword(s):  
Service Quality ◽  
Public Transportation ◽  
Survey Methods ◽  
Urban Transport ◽  
Satisfaction Level ◽  
Price Fairness ◽  
Transportation Services ◽  
Business Innovation ◽  
Passenger Satisfaction ◽  
Transportation Service

Transportation services become one of the most needed facilities by many people. in every business activity, satisfaction becomes one of the factors to develop business in the transportation services industry. The decrease of passenger quantity and passenger satisfaction level at public transport service in Ciamis regency become some business problems. The purpose of this research to find out the level of passenger satisfaction and any factors that can affect passenger satisfaction in the district ciamis This research using survey methods. Survey in this research is to describe the phenomenon-related passenger satisfaction level and factors that affect passenger satisfaction in Ciamis.  The study findings that there are three variable which affect passenger satisfaction such as service quality, price fairness and innovation also the level of passenger satisfaction was bad. Required participation from both business owner, driver and government to improve public transportation service system like improving service quality skills for driver, make a price fairness for whole passenger, and make some business innovation both method and business practice.

Better Transportation Services for Older Persons

2003 ◽  
Vol 1843 (1) ◽  
pp. 105-112 ◽  
Author(s):  
Jon E. Burkhardt
Keyword(s):  
Public Transportation ◽  
Low Cost ◽  
Transportation Industry ◽  
Transportation Services ◽  
The Public ◽  
Long Run ◽  
Transportation Service ◽  
Wide Range ◽  
The One ◽  
Levels Of Service

Improvements to public transportation services are being made, or can be made, to offer better public transportation services for older travelers. Communities in which some of the most forward-looking ideas have been applied were examined. A number of short-term, low-cost improvements have been shown to be beneficial, but new perspectives are also needed. In the long run, multiple types of services, offered at varying prices, are needed to replace the “one size fits all” approach to public transportation with options that riders could choose on their own to fit the specific demands of individual days and trips. Shared-ride, demand-responsive services, dispatched and controlled through advanced technologies, could provide higher levels of service than now available and at higher levels of productivity and cost-effectiveness. Frequent, comfortable, affordable, spontaneous service to a wide variety of origins and destinations over a wide range of service hours is what seniors desire. A serious challenge for the public transportation industry will be finding ways of providing such services while collecting revenues that cover their costs. A key finding of this research is that the transportation service attributes most highly valued by older riders are not markedly different from those valued by other transit riders, so that improvements that would best serve older riders will also attract significant numbers of other riders.

Transportation Planning Process for Linking Welfare Recipients to Jobs

1998 ◽  
Vol 1626 (1) ◽  
pp. 149-158 ◽  
Author(s):  
Paul Metaxatos ◽  
Siim Sööt ◽  
Vonu Thakuriah ◽  
Ashish Sen ◽  
Joseph DiJohn ◽  
...  
Keyword(s):  
Job Search ◽  
Public Transportation ◽  
Planning Process ◽  
Welfare Recipients ◽  
Data Sets ◽  
Welfare To Work ◽  
Transportation Services ◽  
Implementation Phase ◽  
Latent Demand ◽  
Transportation Service

The recent welfare reform act requires most current welfare recipients to be employed within 5 years. For any program to find jobs for those previously on welfare, transportation services need to be in place before the job search process begins. Therefore, it is essential that the latent demand for commuting among welfare recipients be assessed when any public transportation service is developed. Such a planning effort is described by ( a) providing an overview of the relevant issues relating to welfare to work, ( b) proposing a regionwide planning process, and ( c) demonstrating the process by implementing the first three steps, which rely on creative data preparation and analysis. Because the most recent data sets are not currently available, the implementation phase is considered to be preliminary, but it is crucial in testing the proposed regionwide planning procedure. A full-scale study is currently under way.

OVERVIEW OF SAFETY & HEALTH COST FRAMEWORK FOR THE CONSTRUCTION OF RAIL INFRASTRUCTURE PROJECTS

2017 ◽  
Vol 2 (1) ◽  
pp. 101
Author(s):  
Izatul Farrita Mohd Kamar ◽  
Asmalia Che Ahmad ◽  
Mohmad Mohamad Derus
Keyword(s):  
Public Transportation ◽  
Manufacturing Sector ◽  
Cost Model ◽  
Health Cost ◽  
Transportation Services ◽  
Safety And Health ◽  
Transportation Service ◽  
Rail Infrastructure ◽  
The Government ◽  
Serious Injuries

The construction of rail infrastructure project is expanding in Malaysia to enhance and integrate the urban public transportation services. This transportation service is one of the National Key Result Areas (NK.RA) which is a priority under the Government Transformation Program (ETP ). Fatalities, serious injuries and damage to properties occur every year due to rapid construction of this project. Numerous studies have attempted to explain the various losses that could be incurred by companies after the occurrence of an accident. These losses are difficult to isolate, identify and evaluate. Models to analyze and calculate the costs of prevention in the construction industry are limited to apply in this area because they are based on studies carried out in the manufacturing sector. Furthermore, the traditional models for analysing these costs are limited to identifying and classifying them. Therefore, the objectives of this paper are to investigate the overall view of safety and health cost model approaches globally (i.e. UK, Australia, Singapore and Malaysia) and to identify the direction of safety and health cost framework to be practiced in Malaysia. 

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