scholarly journals “Greening” as a trend in management and HRM development in the service sector (the case Thailand)

2021 ◽  
Vol 937 (2) ◽  
pp. 022040
Author(s):  
Praphatsara Wajeetongratana
Keyword(s):  
Service Sector ◽  
Systematic Approach ◽  
Environmental Management System ◽  
Ecological Systems ◽  
Tourism Industry ◽  
International Tourism ◽  
Territorial Development ◽  
Economic Space ◽  
Theoretical Approaches ◽  
Tourism Professionals

Abstract The development of theory and methodology of tourism activities greening based on an integrated systematic approach, taking into account its inextricable connection with the process of greening the entire socio-economic space, is relevant in the context of the unprecedented international tourism growth observed until 2020, as well as the growth of its impact on the state of ecological systems, first of all, of ones that actively host international and domestic travelers. The paper, based on the existing theoretical approaches, the author’s methodology for assessing tourism as an environmental factor of territorial development, as well as the results of surveys of representatives of tourism professionals and visitors to Thailand, suggests tools for forming an environmental management system at a tourism enterprise, as well as a concept for developing a state policy for tourism industry greening.

scholarly journals The model of training future specialists in the sphere of service

2020 ◽  
pp. 50-56
Author(s):  
Alona Haraha
Keyword(s):  
Higher Education ◽  
Research Methods ◽  
Professional Training ◽  
Service Sector ◽  
Tourism Industry ◽  
Practical Training ◽  
Investment Activity ◽  
Services Sector ◽  
The Future ◽  
Tourism Professionals

The subject of the study is professional training of future specialists in the sphere of service. The purpose of this article is to analysis training and methodological support of the tourism industry and development of recommendations on formation of the variable part in the context of preparation of future specialists in the sphere of services in the investment activities. Objectives of the study – to analyze the professional training of specialists of the services sector to expand training and methodological support the training of specialist tourism, to highlight the essence and the main differences between the training of tourism professionals in various Ukrainian institution of higher education determine the main directions of investment activity, to propose a model of training specialists of the services sector to investment activities. Research methods. In the process of research were used the following General and specific scientific research methods: systematic approach, methods of logical generalization and comparison, scientific abstraction, synthesis techniques, logic synthesis and analogies. Methodological base of the research made the scientific works of domestic and foreign scientists and leading experts, analytical materials on the research problem. The results of the work. The analysis of professional training services, expanded training and methodological support of training of specialists of tourism covers the nature and the main differences between the training of tourism professionals in various institution of higher education of Ukraine, determined main directions of investment activities, the model of training of specialists of the service sector to investment activities. The scope of the results. The obtained results can be used by educational departments of institution of higher education of Ukraine to expand educational and professional programs, training systems, curricula and working programs. Conclusions. based on the analysis of the process of professional training of future specialists in the sphere of tourism investment activities and approaches of researchers to definition of preparation in General, the nature of the concept of readiness and its structure has been established: – the training of the future bachelor of tourism investment activities are an integral part of the General system of training of future specialists in the sphere of tourism and is regarded as the process of formation of readiness to implement the specified activities; – the readiness of the future specialist in the field of tourism investment should be considered as the result of special training that is an integral formation of positive motivation generated at the required level of professional knowledge, skills and experience of their use in practice, which meet the requirements of professional tourist activity. In the structure of readiness was allocated to the following components: motivational and personal, cognitive and activity and practice; – methodological analysis of the solution of the problem of professional training of tourism professionals in investing activities was carried out in a philosophical, General scientific (the use of basic principles of activity-based, practice-oriented, technological, systemic, and integrative approaches) and concrete scientific levels; – developed a theoretical model of preparation of future specialists of tourism investment should be considered as the integrity of the interacting structural components (target, motivation, theoretical and practical training, productive). The model becomes a reference point the build process, appropriate training in practice.

MECHANISMS OF STATE GOVERNANCE OF THE REGION'S TOURIST BRAND

2017 ◽  
Author(s):  
Viktoriia Marchenko ◽  
◽  
Olena Uhodnikova ◽  
Keyword(s):  
Public Management ◽  
Brand Management ◽  
Tourism Industry ◽  
Point Of View ◽  
Theoretical Point ◽  
Territorial Development ◽  
Tourist Attractions ◽  
State Management ◽  
Theoretical Approaches ◽  
Decentralization Reform

The development of the tourism industry takes place in conditions of high competition. To ensure competitiveness in the market of tourist services, an important element of promotion is the formation of an effective tourist brand. Thus, the article is devoted to the topical issue of finding effective ways to implement mechanisms for public management of tourism brand development on the example of territories, in the context of decentralization reform in Ukraine. These studies are important both from a scientific and theoretical point of view, and from the point of view of business practice in modern market relations. The purpose of the article is to find ways to improve the system of public management of the tourist brand of the territories. The market is oversaturated with traditional forms of tourist attractions. To enter new markets or increase your target audience, you need to develop original projects and promote a non-standard tourism product. Such a product can be various innovative projects of different types of tourism, as a type of tourism that is actively developing and attracts additional attention of tourists to areas that have potentially interesting tourist resources. The article is devoted to the development of the theoretical foundations of public administration for the promotion of the tourist brand of the regions. Theoretical approaches to the definition of the concept of tourism brand management in terms of territorial development are analyzed. The leading world practices of formation of tourist brands of territories are analyzed. Domestic trends in the development of tourism brands are identified, taking into account the opportunities for the creation of public management systems for tourism brands at the regional level. The expediency of introduction of initiatives on introduction of mechanisms of the state management of a tourist brand of territories is developed and substantiated. The results of developments can be used in practical activities to develop the tourism potential of the regions.

Domestic Tourism in Nepal: Issues and Challenges

2020 ◽  
Vol 24 (1) ◽  
pp. 37-49
Author(s):  
Sandeep Basnyat ◽  
Suryakiran Shrestha ◽  
Bijita Shakya ◽  
Reeja Byanjankar ◽  
Shubhashree Basnyat
Keyword(s):  
Developing Countries ◽  
South Asian ◽  
Business Environment ◽  
Institutional Arrangements ◽  
Tourism Industry ◽  
International Tourism ◽  
Tourism Research ◽  
Semistructured Interviews ◽  
Domestic Tourism ◽  
The Government

Compared to international tourism, domestic tourism is less susceptible to external changes and provides a more stable business environment for industry stakeholders. Traditionally, the focus of a majority of tourism research has been international tourism. Existing domestic tourism literature predominantly focuses on the potential of domestic tourism and the measurement of its demands, but greatly ignores the issues and challenges in the domestic tourism industry. This article fills this gap and examines the issues and challenges the domestic tourism industry is facing with a focus on Nepal, a South Asian developing country. The data for this study were collected through semistructured interviews with 20 tourism industry practitioners. The findings of this study demonstrate how uncertainties created by the lack of institutional arrangements and prioritization, and confusion around the appropriate ways and means of managing domestic tourism have contributed to the chaos in the private sector tourism industry in Nepal. Implications for the government and other stakeholders in Nepal and other developing countries have been discussed.

Russian and US Experience of Territorial Megaprojects

2015 ◽  
pp. 23-33
Author(s):  
V. Batmanova ◽  
A. Zhukov ◽  
I. Mitrofanova ◽  
I. Mitrofanova
Keyword(s):  
Large Scale ◽  
Far East ◽  
Investment Project ◽  
Federal District ◽  
Economic Science ◽  
Territorial Development ◽  
Economic Space ◽  
American Experience ◽  
Territorial Management ◽  
The Government

Phenomenon of the megaprojects as an instrument for the development of territories has not been studied thoroughly by the national economic science. There is lack of integrated, comparative analysis of the creation and the realization of territorial megaprojects in Russia and other countries. Authors of the article have set the goal to fill in this gap. A large scale investment project can obtain the status of the megaproject if it is characterized by a complicated character, high costs, systematic character and relevance of the realized targets. In the modern Russia the reconstruction of the historic territorial megaprojects and the realization of new ones as a relevant tool of the strategic territorial management is becoming the manifestation of contemporary institutional, organizational and informational transformations of the economic space of the global economic system. In contrast to financial investments, megaprojects are oriented on a real material result, having a considerable prolonged impact on the economic space. The authors regard infrastructural megaprojects construction of Transsib and BAM. The reasons of their achievements and failures are studies. The sustainable development of the regions of the Far East and Zabaikalye, the solution of important federal and regional tasks in the use of the resource, industrial and transit potential of the East of the country is connected mainly with the realization of the integrated infrastructural project of BAM’s and Transsib’s reconstruction. The article reveals the plans of the Government of the Russian Federation concerning the modernization of these megaprojects that will increase the capacity of BAM and Transsib by the year 2020 up to 75 million tons a year. The life cycle of the modern megaproject "Ural Industiral – Ural Polar" is revealed. The project was directed at the formation of a new economic skeleton in the Ural Federal District and creation of the prerequisites for the development of its problematic regions. Authors come to conclusion that this megaproject actually failed. It downgraded from a strategically important one into a conglomerate of local investment projects that are not interconnected by a single basic conception. Inevitably, this undermined its complex integration effect. The Olympic project “Sochi 2014” highlights the problem of post-project utilization of objects of territorial megaprojects. Only a few of them can immediately serve as drivers of regional economic complex. Others mostly generate losses. A set of policies and special measures of the regional authorities is needed to turn them profitable. The article also touches upon the American experience of megaprojects of the territorial development (Tennessee Valley Authority, Appalachian Regional Commission). Authors insist that analysis of the American experience can help the modernization of the strategic territorial management in Russia.

FORMATION OF A REGIONAL DEVELOPMENT STRATEGY TAKING INTO ACCOUNT THE SPATIAL COMPONENT: ON THE EXAMPLE OF THE REPUBLIC OF BASHKORTOSTAN

2021 ◽  
Vol 0 (3) ◽  
pp. 65-70
Author(s):  
M.V. SHMAKOVA ◽  
Keyword(s):  
Regional Development ◽  
Development Strategy ◽  
Regional Strategy ◽  
Territorial Development ◽  
Economic Space ◽  
Spatial Component ◽  
Stage Of Development ◽  
Regional Development Strategy ◽  
The Republic ◽  
Practical Recommendations

The relevance of this study is determined by the need to improve the tools for developing strategies for the development of territorial socio-economic systems, taking into account the realities of the current stage of development. Among these realities are the formation of the economic space of the region and the limited resources for development, which determined the logic, goal and objectives of this study. The purpose of this study is to develop theoretical, methodological and practical recommendations for the formation of a regional development strategy taking into account the spatial component. To achieve this goal, the following tasks were formulated and solved: clarification of the essence and content of the category "economic space" as the basis for accounting for this category in strategic developments; identification of the features of regional development, taking into account the spatial component; development of principles and prerequisites for regional strategy taking into account the spatial component of development; formation of a scheme for accounting for the spatial component in the development of strategies for multi-level territorial entities; development and testing of a modified model of resource provision for territorial development strategies as an updated toolkit for regional strategy. The novelty of the results of this study lies in the development of theoretical, methodological and practical recommendations for using the spatial component in the formation of a regional development strategy, which, unlike existing developments, allow taking into account the properties and characteristics of economic space when developing a block for the distribution of territorial resources and thereby provide conditions for increasing the resulting parameters multilevel territorial entities and the region as a whole.

scholarly journals IMPACT OF COVID-19 ON TOURISM IN GEORGIA-AN OVERVIEW

2021 ◽  
Author(s):  
Nana Kvirkvelia ◽  
Mariam Tsitsagi
Keyword(s):  
Review Article ◽  
Tourism Industry ◽  
International Tourism ◽  
The Public ◽  
National Statistics ◽  
Support Measures ◽  
The World ◽  
Domestic Tourism ◽  
Mass Recovery

Coronavirus has posed a great challenge to the whole world, including Georgia. The restrictions have taken a heavy toll on the tourism industry worldwide. It has been clear since the spring of the current year that the mass recovery of international tourism will not be possible by 2020. Consequently, the necessity has led to changes, especially in the direction of domestic tourism. Countries apply different strategies. This review article is based on the results of a mini-survey and data from the National Statistics Office. It is analyzed what impact COVID-19 had on local tourism in Georgia, what is the public mood, which places were visited, where did the epidemic break out after the restrictions were lifted, what are the statistics of international tourists in Georgia, etc. Besides, tourism support measures developed around the world are discussed.

scholarly journals Online Tourist Behaviour: An Evaluation of the Tourism Industry of India

2018 ◽  
Vol 13 (1) ◽  
pp. 19-28
Author(s):  
Bivek Dutta ◽  
Sajnani M
Keyword(s):  
Service Sector ◽  
Adult Population ◽  
Travel Behaviour ◽  
Tourism Industry ◽  
Review Of Literature ◽  
Customer Expectation ◽  
Internet Users ◽  
Tourist Behaviour ◽  
Key Aspects ◽  
Online Travel

A review of literature pertaining to online travel behaviour shows that most travel purchases in India are done online. In India, 68% of the population book flight tickets directly. India has an urban adult population of 240 million out of which 27% or 65 million go on holidays. India has 205 million internet users and 110 million Smartphone users. Online Travel bookings are expected to grow rapidly as India’s online travel penetration is expected to increase It is not only restricted to online product purchases. This paper is an attempt to discuss online tourist behaviour in the burgeoning Tourism Industry. The paper also looks into some key aspects such as the performance of the service sector, E-commerce and development of internet which are majorly responsible for developing customer expectation. It also throws light on online tourist behaviour and means of delivering a good experience to the tourists through an array of online services.

scholarly journals STRATEGIC DEVELOPMENT OF RESTAURANT BUSINESS VINNYTSIA

2021 ◽  
pp. 43-56
Author(s):  
Uliya STAVSKA
Keyword(s):  
Service Sector ◽  
Core Competencies ◽  
Service Economy ◽  
Territorial Development ◽  
Strategic Development ◽  
Project Approach ◽  
Local Budget ◽  
Definition Of ◽  
Combined Strategy ◽  
The City

The article provides an essential description of the concept of «service economy», defines its difference from the «industrial economy». Approaches to the definition of the term «restaurant business» are considered. Taking into account the specifics of the restaurant business, it is proposed to use the concept of «service landscape», which provides comfort of the institution, convenience of its location, perfection of interior, quality of service, implementation and use of innovative technologies of restaurant business. During the study, the algorithm and methodological basis for choosing a strategy for the development of the service economy sector of the region - restaurant business, based on identifying its prospects and attractiveness and allow on a systematic basis to link the prerequisites and conditions of enterprise development with restaurant product differentiation. As a result of the morphological analysis, the restaurants of the city of Vinnytsia were identified by the type of competitive behavior. This allowed to develop a combined strategy for the development of the city's restaurant business, which is based on the formation of compatibility of key market competencies with the core competencies of the restaurant business. The study the consequences of the strategy for the development of the restaurant business in Vinnytsia, which will improve the tourist infrastructure of the city, increase the number of employees in the service sector and, accordingly, tax revenues to the local budget, as well as improve cultural leisure opportunities for residents and guests. The combination of realization of the project-target approach of development of restaurant business with program-target methods of management of territorial development is substantiated. Projects for the development of the restaurant business have been developed in two directions: projects for the differentiation of the restaurant product and projects for strengthening the service landscape, focused on the development of a culture of restaurant service and innovative ways of serving customers. It is established that the implementation of the developed combined strategy for the development of the restaurant business in Vinnytsia with the use of a project approach will increase the share of turnover of the restaurant business and achieve a number of positive socio-economic results.

scholarly journals IMPACT OF COVID-19 ON TOURISM IN GEORGIA-AN OVERVIEW

2021 ◽  
Author(s):  
Nana Kvirkvelia ◽  
Mariam Tsitsagi
Keyword(s):  
Review Article ◽  
Tourism Industry ◽  
International Tourism ◽  
The Public ◽  
National Statistics ◽  
Support Measures ◽  
The World ◽  
Domestic Tourism ◽  
Mass Recovery

Coronavirus has posed a great challenge to the whole world, including Georgia. The restrictions have taken a heavy toll on the tourism industry worldwide. It has been clear since the spring of the current year that the mass recovery of international tourism will not be possible by 2020. Consequently, the necessity has led to changes, especially in the direction of domestic tourism. Countries apply different strategies. This review article is based on the results of a mini-survey and data from the National Statistics Office. It is analyzed what impact COVID-19 had on local tourism in Georgia, what is the public mood, which places were visited, where did the epidemic break out after the restrictions were lifted, what are the statistics of international tourists in Georgia, etc. Besides, tourism support measures developed around the world are discussed.

THE ROLE OF INFORMATION TECHNOLOGIES AND CORPORATE E-TRAINING FOR THE EMPLOYEES IN BULGARIAN TOURISM INDUSTRY

2020 ◽  
Author(s):  
Asya Pandzherova ◽  
Keyword(s):  
Human Resource Development ◽  
Information Technologies ◽  
Service Sector ◽  
Corporate Training ◽  
Tourism Industry ◽  
Training Process ◽  
Continuous Training ◽  
E Learning ◽  
Role Of Information

The success of the tourism industry as part of the service sector depends on the quality in a great extent, therefore qualified and motivated employees are crucial. Tourism is above all a business for the people, and the quality of the relationship between the employees in the tourism enterprise and the tourists is one of the most important components for the overall tourist experience. Education and training are key factors for the sustainable development of tourism by providing the necessary skills at all levels. Global development and mobility opportunities make it possible for tourism development to outstrip staffing levels. There is a mismatch between the existing education, the vocational training, and the real needs of the sector. At the same time, new challenges arise, and they require continuous training for employees in the sector. The main purpose of the scientific report is to investigate the role of information technologies and corporate e-learning in the Bulgarian tourism industry. Based on the bibliographic review, there was a lack of research on corporate e-learning in the field of tourism in Bulgaria as well as insufficient information on the role of information technologies as part of the training process. The study, the results of which will be presented in the report, identifies existing practices on corporate training and the application of information technologies as part of the training process among the respondents - Bulgarian tourism organizations. The study aims to identify the difference between the possibilities of available information technologies and their real application in the process of corporate training and human resource development in Bulgarian tourism.

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