Quality of teachers in technical higher education institutions in India

2018 ◽  
Vol 8 (4) ◽  
pp. 511-526 ◽  
Author(s):  
Payal Sharma ◽  
Jagwinder Singh Pandher
Keyword(s):  
Higher Education ◽  
Professional Competence ◽  
Higher Education Institutions ◽  
Poor Quality ◽  
The State ◽  
Public And Private ◽  
Policy Makers ◽  
Content Type ◽  
Public And Private Sector

Purpose The quality of education depends upon the quality of teachers, i.e. professional competence. The purpose of this paper is to empirically identify the state of faculty’s quality in technical higher education institutions of Punjab (India) in terms of their competences. Later, differences in the quality of the faculty of both public (government funded) and private (partially or not funded by government) technical institutions were examined. Design/methodology/approach In total, 35 technical institutes were selected to conduct a field survey and total 594 respondents including teachers, students and administrators had responded to the present study from different departments of engineering and management. The state of faculty’s quality in terms of their competences has been examined through confirmatory factor analysis in AMOS 20.0. Discriminant analysis in SPSS 20.0 has been performed to find the differences in faculty of both the public and private sectors. Findings This paper provides a broader picture of the poor quality of teachers in technical institutions of Punjab (India) in terms of lacking most of the competencies. The study also reveals significant differences in the faculty of both public and private sector institutes in terms of select competences. Originality/value This paper demonstrates an alarming stage of poor-quality state of teachers. Therefore, educational administrators and policy makers need to show their concern for the improvement of teachers’ quality in technical higher education institutions of Punjab (India).

Input resources indicators in use for accreditation purpose of higher education institutions

2018 ◽  
Vol 19 (3) ◽  
pp. 176-185 ◽  
Author(s):  
Yazid Mati
Keyword(s):  
Higher Education ◽  
Large Scale ◽  
Higher Education Institutions ◽  
Prospective Students ◽  
Policy Makers ◽  
Content Type ◽  
Accreditation Standards ◽  
Key Indicators ◽  
Students Satisfaction

PurposeHigher education is a complex system that involves multiple inputs and outputs, where various activities and processes are performed. The purpose of this paper is to monitor the input resources used for executing various activities of higher education institutions. These resources are classified into three types: human resources, physical resources and financial resources.Design/methodology/approachThe author examines various national and international accreditation standards to determine their requirements for key performance indicators (KPIs) to monitor input resources. Moreover, the author uses implications proposed by previous research and best practices.FindingsA set of appropriate and generic KPIs is developed for each type of these resources leading to a total of 72 key indicators. These indicators are easy to measure, which makes them practical to be adopted by a large scale of institutions.Practical implicationsThe proposed indicators provide adequate information to administrators and policy-makers, accrediting bodies and stakeholders to identify the progress and achievements. These indicators are also used for benchmarking purposes by comparing the institution’s performance against their comparable institutions counterparts. Moreover, they are used for marketing purposes to commercialize the institution by attracting prospective students and teaching faculty in addition to increasing current students’ satisfaction.Originality/valueThe paper gives special attention to developing a set of generic KPIs for assessing the availability and quality of input resources used for carrying out various activities of higher education institutions for the aim of improving their performance and hence helping them comply with the requirements of accreditation standards.

scholarly journals Impact Of Service Quality On Students Satisfaction In Higher Education Institutions

2020 ◽  
Vol 6 (1) ◽  
pp. 1-18
Author(s):  
Roohul Amin ◽  
Dr. Asma Khuwaja ◽  
NisarAfridi
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Private Sector ◽  
Higher Education Institutions ◽  
Public And Private ◽  
Learning Stage ◽  
Quality Of Higher Education ◽  
Public And Private Sector ◽  
Students Satisfaction

In prevalent competitive environment of higher education institutions it has become vital for the institutional management to pursue for attainment of students satisfaction and maintain it throughout their stay in the institution during the course of study. Besides many predictors, the service quality is considered very vital factor in education sector to ensure students satisfaction all along their learning stage. Therefore, this research study aims to measure the relationship between the service qualities of higher education institutions with their customers (students) satisfaction. The service quality of higher education is determined by measuring various dimensions of service quality such as; the tangibility of institution and its infrastructure, reliability in its service delivery, responsiveness of its service providers, assurance and empathy. The research furthers its measurement of relationship of each dimension of service quality with students satisfaction level with a view to ascertain significance of each or otherwise. The research intends to investigate students of public and private sector universities of Khyber Pakhtunkhwa. The research is not only expected to determine the prevalent level students satisfaction and service quality of higher education, but also help to draw a comparative analyses between the public and private sector in this regard. The research would help the management of higher education institutions to revisit and regulate their strategies to deliver better service quality to its customers by focusing each dimension of the service quality individually.

scholarly journals Impact of QEC Leaders’ Intellectual Competencies on Quality Enhancement of Higher Education Institutions

2018 ◽  
Vol III (I) ◽  
pp. 263-278
Author(s):  
M Iftikhar Ali ◽  
Umbreen Ishfaq ◽  
Riaz Ahmed
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Vital Role ◽  
Working Environment ◽  
Future Research ◽  
Quality Enhancement ◽  
Public And Private ◽  
Public And Private Sector ◽  
The Impact

This study investigates the impact of QEC Leaders' intellectual competencies on Quality Enhancement of Higher Education Institutions - HEIs and Universities. Quantitative data from QEC Officials of public and private sector universities in Islamabad is collected. QEC Leaders' intellectual competencies were measured by adapting Leadership Dimension Questionnaire (LDQ) from Dulewicz and Higgs (2005, 2008). Quality Enhancement was measured by using Quality Enhancement Questionnaire (QEQ) developed by HEC QAA (2006). A survey questionnaire based methodology was used to collect data from QEC Leaders of public and private universities of Islamabad. Correlation and regression analyses were used to test research hypotheses. Findings imply that QEC Leaders' strategic perspective significantly contribute towards Quality Enhancement generally and specifically towards Implementation of SA Mechanism. Furthermore, QEC Leaders possessing strong vision and imagination competencies have significant influence on Empowering QEC and high ranked QEC to contribute in the Quality Enhancement. Leadership competencies are the basic elements contributing for betterment of performance of an organization and quality enhancement. A vital role is played by the QEC Leaders for achieving organizational objectives and goals to enhance quality of Institutions and provide conducive working environment which ultimately encourages the attitudes, behaviors and motivates the followers. This study was limited to examine relationship between QEC Leaders' intellectual competencies and Quality Enhancement of HEI's in Islamabad. Further research is suggested to validate this model all QECs of Pakistan. Findings provide implications for academicians and QEC professionals to formulate policies for improving Quality of Education in Pakistan. The study provides directions for future research.

Students’ satisfaction with hostel accommodations in higher education institutions

2017 ◽  
Vol 15 (5) ◽  
pp. 652-666 ◽  
Author(s):  
Ayodeji Emmanuel Oke ◽  
Clinton Ohis Aigbavboa ◽  
Marcia M. Raphiri
Keyword(s):  
Higher Education ◽  
Ethnic Groups ◽  
Higher Education Institutions ◽  
Item Score ◽  
Content Type ◽  
Significant Difference ◽  
The Difference ◽  
Higher Institutions ◽  
Students Satisfaction

Purpose There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students. Design/methodology/approach Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas mean gap and Kruskal–Wallis K-test were adopted to examine the difference in opinion of students from various ethnic groups. Findings Overall, major features that make students dissatisfied with university-owned accommodations are enforcement of rule that compels all students to move out with their belongings during each recess, the effectiveness of the lift system, the size of wardrobe and closet, laundry service in the residence, numbers of electrical sockets and window quality. Considering dwelling unit features, neighbourhood, environmental, building quality and services provided by residence management, this study reveals that there is a significant difference in the satisfaction of students of diverse ethnic groups with their accommodation. Research limitations/implications The study was limited to on-campus residences owned by higher education institutions in South Africa. However, the findings of the study can be adopted for off-campus residences, and such owned by private individuals, agencies and other bodies provided are approved by the institutions. Originality/value The findings of this study will help management of higher education institutions to improve quality of services in their residences for the satisfaction of their students. Developers, contractors and other stakeholders involved in construction of these residences will also find the findings useful in designing and construction of the facilities.

Education for sustainable development in Pakistani higher education institutions: an exploratory study of students’ and teachers’ perceptions

2020 ◽  
Vol 21 (6) ◽  
pp. 1249-1267 ◽  
Author(s):  
Zulkaif Ahmed Saqib ◽  
Qingyu Zhang ◽  
Jin Ou ◽  
Khubaib Ahmad Saqib ◽  
Salman Majeed ◽  
...  
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Structural Equation ◽  
Higher Education Institutions ◽  
Private Universities ◽  
Education For Sustainable Development ◽  
Cross Sectional ◽  
Public And Private ◽  
Content Type ◽  
Teachers Perceptions

Purpose This study aims to determine the current state of implementation and effectiveness of education for sustainable development (ESD) in Pakistani higher education institutions (HEIs) using students’ and teachers’ perceptions of sustainability. Design/methodology/approach A survey on teachers and students was conducted in public and private universities in Punjab, Pakistan. Data from 1,915 students and 120 teachers were collected through semi-structured questionnaires implemented during face-to-face interviews. Students were asked to rank social, environmental and economic indicators of sustainability consciousness (SC) on a five-point Likert scale. Structural equation model and regression model are used to analyze the data. The perceptions of students and teachers were assessed from their knowledge of sustainability. Findings The occurrence of ESD in Pakistani HEIs is low and teachers have inadequate knowledge of sustainability. The holistic approach to ESD has a more pronounced effect on students’ SC as compared to the pluralistic approach to ESD. Also, there is a correlation between the students’ grades/class and the effectiveness of ESD. There is a need to pay more attention to implement ESD for undergraduate students in Pakistani HEIs. Originality/value The study stands out for using cross-sectional data from public and private universities of Pakistan. Furthermore, to the best of the authors’ knowledge, this is the first study in Pakistan which attempts to investigate the effectiveness of ESD in terms of students’ SC.

Lean Six Sigma leadership in higher education institutions

2017 ◽  
Vol 66 (5) ◽  
pp. 638-650 ◽  
Author(s):  
Jing Lu ◽  
Chad Laux ◽  
Jiju Antony
Keyword(s):  
Higher Education ◽  
Six Sigma ◽  
Higher Education Institutions ◽  
Lean Six Sigma ◽  
Quality Of Education ◽  
Leadership Model ◽  
Content Type ◽  
Wide Range ◽  
Leadership Framework

Purpose The purpose of this paper is to critically evaluate whether a Lean Six Sigma (LSS) leadership model could be effectively utilized to resolve efficiency and effective issues like rising costs, quality of education, graduation and retention rates encountered in higher education institutions (HEIs) in the modern era. Design/methodology/approach The authors systematically reviewed the literature on key concepts of LSS and leadership in HEIs in to develop a theoretical model using an inductive theory-building approach in accordance with the exploratory nature of the study. Findings The results of the study proposed a conceptual LSS leadership framework, which provides a basis for testing of LSS leadership representations in HEIs. The results suggest that LSS leadership has advantages for HEI to overcome currents issues and challenges. Research limitations/implications This research is a theoretical study based on the existing literature that identified characteristics that may be adopted in higher education. The proposed LSS leadership framework is based upon leadership, statistical thinking, continuous change and improvement. This model is based upon service and the concepts of adaptive, rather than technical work, of leaders in higher education. Practical implications The proposed LSS leadership framework brings new aspects and perspectives of leadership in HEIs. LSS leadership model has its practical meaning in providing a fundamental base for HEIs to overcome challenges, fulfill missions, and sustain improvements. Social implications HEIs are a foundation for principles of democracy, equality and diversity. HEIs have been a path for citizens but HEIs are facing challenges that are reducing the ability of individuals to improve themselves. Leadership of HEI needs to incorporate new principles to adapt to a changing society. Originality/value LSS project leaders have achieved improved bottom line results and customer satisfaction in a wide range of industries, but LSS application in the HEIs remains to be explored. This paper proposes an effective LSS leadership model, which can help improve the quality of education, reduce non-value added costs and enhance operational efficiency of HEIs.

scholarly journals MEMAHAMI KONFLIK ANTARAKTOR DALAM IMPLEMENTASI SISTEM INFORMASI PERGURUAN TINGGI : PERSPEKTIF TEORI STAKEHOLDER

2017 ◽  
Vol 10 (2) ◽  
pp. 21
Author(s):  
Mohammad Muhsin
Keyword(s):  
Higher Education ◽  
Information System ◽  
University Management ◽  
Public And Private ◽  
Policy Makers ◽  
Software Application ◽  
Technical Factors ◽  
Interpretive Method ◽  
Public And Private Sector ◽  
Structured Approach

College is a provider of higher education, both public and private sector. Information is a strategic resource as one factor in determining success university management, the implementation of information systems become an integrated part of the overall academic process engineering. But the reality is not so. This study examines the causes of conflict between actors in the implementation of the information system of higher education in the context of stakeholder theory, the causes of conflict, due to the conflict and a solution to the conflict. The method used in this study is the interpretive method is to look for an explanation of eventsthat are based perspectives and experience of the actors studied. Data collection techniques in this study is a direct informer interviews with semi-structured approach. The analysis shows there are two kinds of conflict between actors ie technical and non technical factors. Technical factors are relatively easy to find a solution that is suitable software application. This non-technical factors concerning human resources associated with stakeholders around the core of the problem. This is an actor stakeholder policy makers, so the need to search root of the problem as the solution appropriate and more focused on the problems of each actor. In the implementation of the information system of universities need to consider aspects of demand and supply, only mendevelop of culture and characteristics that match the user culture

scholarly journals FOREIGN TRADE IN SERVICES IN THE CONTEXT OF POSTINDUSTRIAL DEVELOPMENT OF UKRAINE

2018 ◽  
Vol 2018 (9) ◽  
pp. 26-36
Author(s):  
Tetyana MELNYK ◽  
Keyword(s):  
Higher Education ◽  
Health Care ◽  
Foreign Trade ◽  
Higher Education Institutions ◽  
The State ◽  
High Tech ◽  
Trade In Services ◽  
The World ◽  
Science Intensity

The tendencies of development of Ukraine’s foreign trade in services in the period of transition to postindustrial society are researched. The share of exports of Ukraine’s services in 2017 amounted to 0.2% of the world exports and 0.1% of the world imports. The foreign trade in technologically capacious services is analyzed by criterion of science intensity, according to which the Eurostat allocates 4 groups of high-tech services: the highest level of science intensity, science-intensive market services, science-intensive financial services and other science-intensive services. In foreign trade, the share of high-tech services is 42%; the share of exports is 26%. Thus, Ukraine is a net exporter on the world market of high-tech services and has over US$ 1.6 billion positive balance. Educational services, which belong to the fourth group of science-intensive services, are characterized by competitive advantages. Ukraine has a high coefficient of the population coverage with higher education. The final consumer spending of households for education in 2016 amounted to 1.3% of total expenditures in actual prices. Despite the fact that the price policy of Ukrainian higher education institutions is quite loyal, the number of students who go abroad to study increases every year. According to the CEDOS Center, the number of Ukrainian students studying in foreign universities amounted to 72 thousand in 2016-2017 academic year. According to the State Migration Service data, in 2016, 13,621 people left abroad and only 1,958 people returned. Moreover, highly qualified specialists are leaving, which negatively affects the quality of education. Ukrainian higher education institutions rank in the second half of the list of the international rankings of universities, with 5.6 out of 289. A study of the level of total per capita expenditures for health care at purchasing power parity showed that in Ukraine this level is 1.8 times lower than the world one, and 2-3.1 times lower comparing with countries of the post-Soviet space. The state and population health care expenditures increase (in 2017, they amounted to 0.02% of GDP), but are not accompanied by an increase in quality of services. No more than 6% of Ukrainians apply for personal health insurance programs. Therefore, it is necessary to develop regulatory and legal standards in the sphere of services, harmonized with international standards.

scholarly journals THE SYSTEM OF EXERCISES FOR TEACHING ORAL CONSECUTIVE INTERPRETING

2021 ◽  
pp. 61-70
Author(s):  
Antonina Korol ◽  
Anhelina Pityk
Keyword(s):  
Higher Education ◽  
Professional Training ◽  
Professional Competence ◽  
Higher Education Institutions ◽  
Self Assessment ◽  
Initial Stage ◽  
Online Format ◽  
Consecutive Interpreting ◽  
Strategic Skills

The aim of our study was to create a system of exercises for teaching interpretation in the language pair "German-Ukrainian", due to the emergence of new standards for the quality of professional training of interpreters. In our article we used theoretical and empirical research methods: critical analysis of scientific literature on translation studies, methods of professional training of translators; educational documents and textbooks in higher education institutions; monitoring the organization of interpretation training in higher education institutions; observation of the organization of interpretation training in the Free Economic Zone; survey of translation teachers in order to study the state of professional training of applicants for higher education; questionnaires, self-assessment of future translators in order to identify the probable level of their professional competence. At the initial stage of the study, a survey of both higher education and translation teachers was conducted in order to identify priority areas of professional interpretation of an interpreter, to select relevant material and develop a system of exercises to develop skills and skills of interpretation within the discipline "Fundamentals of Interpreting", which is taught in the 3rd year (180 hours, 6 credits). The subject component of the content of interpretation training is limited on the basis of the results of the questionnaire in the following areas: social, political, as well as the field of culture and education. According to the stages of interpretation training, a system of exercises consisting of three subsystems has been developed. These include exercises for: 1) the formation of special skills of interpretation; 2) automation of skills and formation of special and strategic skills; 3) development of special and strategic skills. The material for the development of these exercises was authentic German-language online sources in the field of culture and education, as well as social and political spheres of human activity (official websites of Deutsche Welle, the European Commission, the website of the Federal Chancellor and the President of Germany; private podcast Annik Rubens Slow German mit Annik Rubens, printed publications in online format: Bild, Zeit, Spiegel, die Welt, Frankfurter Allgemeine, as well as online terminological dictionaries. The total amount of practical tasks for translation and exercises for the formation and automation of special skills of interpretation and development of strategic skills is 200 units, which are offered as a basis for the conclusion of methodological development for teaching interpretation in the 3rd year. Key words: consecutive interpreting, professional competence of an interpreter, system of exercises, stages of training, groups of exercises.

Brazil's private higher education will face shake-up

2016 ◽  
Keyword(s):  
Higher Education ◽  
Private Education ◽  
Poor Quality ◽  
Drop Out ◽  
Private Higher Education ◽  
State Universities ◽  
Education Students ◽  
Content Type ◽  
The Poor

Subject The outlook for higher education. Significance In the context of the worst recession since the 1930s, Brazilian higher education students are reconsidering their financial priorities. This has brought instability to the previously expanding market for private higher education, one of the most promising sectors during the years of economic expansion between the mid-2000s and early 2010s. Impacts A 50% cut in government-subsidised loans to students will further reduce Brazil's potential to improve its human capital. Shares in large private higher education conglomerates are recovering but are below their peak valuations reached in the early 2010s. The poor quality of much private education will gradually force improvements or loss of students to state universities. In turn, poor secondary education and high drop-out rates will remain obstacles to better-quality higher education.

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