≪Give me a mobile phone, and I will work harder! ≫ Assessing the value of mobile technologies in organizations : an exploratory research

Author(s):  
I. Henri ◽  
L. Aurelie
Author(s):  
Ahmed Sowaileh ◽  
Ali AlSoufi

The development of mobile government services in Bahrain is moving slowly, when compared with traditional e-government services. Few informational and transactional services are available on the mobile portal. The complexity of government services prevents their delivery through the limited mobile phone interface. This exploratory research builds a method to tackle service complexity, as well as simplify and streamline the design and development of government services that target mobile devices. Forty government services in Bahrain were analyzed to identify the factors that affect mobile government services. The model was then applied to the sample services, and results were used to develop the target method. The main finding of this research is that the current approach of taking the existing services on the PC portal and implementing them on the mobile portal should be avoided. A better approach is to break down the services into sessions or components and identify opportunities where mobile technologies can be utilized.


2018 ◽  
Vol 2 (2) ◽  
pp. 30-37
Author(s):  
Okonkwo Deborah Chinwendu

Purpose - The subject of market segmentation with respect to the use of mobile phones is an area that offers promising insights to strategic marketing decisions. The principles of market segmentation as established and grounded in marketing theory contain a multi-dimensional task of segmenting, targeting and positioning. Since telecommunications has inevitably transformed the entire well – being of man, of whom the young people are an interesting category, there has been a rising interest on various patterns of mobile phone usages among young consumers. This study therefore focuses on identifying various segments inherent within the younger consumers’ category in order to aid the formulation and implementation of adequate strategic marketing decisions. Design/methodology/approach - This study adopts the exploratory research approach as it attempts to get a general grasp of issues revolving around target market segmentation, as it relates to mobile phone usage patterns among young consumers. Secondary data was used and analysed vis-à-vis the outcome of a segmentation exercise previously conducted by a field expert. Findings - This study has adapted the six very important segments inherent among young mobile phone users vis: ‘talk n texters’, ‘gaming youths’, ‘talkative trendies’, ‘aspiring to be accepted’, ‘sophisticated careerists’, and ‘international  business users’ and practically related them to the Nigerian younger consumers context. Practical Implications - The implication of this study for marketing practice is that organizational decisions are better guided as it becomes a lot easier to make target marketing decisions. Besides, the differing characteristics among the young mobile phone users category have been made more visible, necessitating the design of a more focused product offering suitable to each consumer category. Originality/Value – This study is a unique effort directed at an area of concern in marketing with very little or no attention accorded to it within the Nigerian market. It captures an interesting segment of the Nigerian mobile technologies market and presents a framework that offers a good basis for much more complex research activities in the nearest future.


2011 ◽  
Vol 2 (1) ◽  
pp. 50-64
Author(s):  
Ahmed Sowaileh ◽  
Ali AlSoufi

The development of mobile government services in Bahrain is moving slowly, when compared with traditional e-government services. Few informational and transactional services are available on the mobile portal. The complexity of government services prevents their delivery through the limited mobile phone interface. This exploratory research builds a method to tackle service complexity, as well as simplify and streamline the design and development of government services that target mobile devices. Forty government services in Bahrain were analyzed to identify the factors that affect mobile government services. The model was then applied to the sample services, and results were used to develop the target method. The main finding of this research is that the current approach of taking the existing services on the PC portal and implementing them on the mobile portal should be avoided. A better approach is to break down the services into sessions or components and identify opportunities where mobile technologies can be utilized.


2019 ◽  
Vol 11 (3) ◽  
pp. 306-327 ◽  
Author(s):  
Emmanuel Mensah Asiedu ◽  
Susan Shortland ◽  
Yehia Sabri Nawar ◽  
Paul J. Jackson ◽  
Laura Baker

PurposeThe purpose of this paper is to explore the role of mobile technology and related service platforms in supporting informal micro-entrepreneurships in rural Ghana. It aims to extend our knowledge through the development of a conceptual model.Design/methodology/approachA qualitative research design used in-depth semi-structured interviews with five micro-entrepreneurship owners in the Kwahu South District in the Eastern region of Ghana. Identification of potential case firms was facilitated by a local official. Interview data were analysed thematically.FindingsMobile technology engendered pride and emotional connectedness and, being easy to use, helped to increase business confidence. Adoption advantages included improved communications with customers and business partners, and effective stock control, providing competitive advantage. Further understanding of mobile technology’s role in improving business processes is needed.Research limitations/implicationsThis exploratory research is based on five micro-entrepreneurships in one Ghanaian rural area. Further research is needed using larger samples, additional locations and sectors and larger businesses, to identify other factors influencing mobile technology adoption and associated benefits and problems.Practical implicationsGovernment policy supporting growth of informal micro-entrepreneurships using mobile phone technology could increase economic advantage. Micro-business owners need education and training in understanding business processes. Telecommunications companies can highlight technological, business and socio-cultural benefits of mobile phone adoption in rural Ghana.Originality/valueThe paper draws upon the experiences of a range of rural-based Ghanaian micro-entrepreneurships to propose a model setting out and linking the technical, business and socio-cultural benefits of mobile phone adoption in supporting business processes.


Author(s):  
Kimberly Young

Internet addiction has been exacerbated by the proliferation of mobile technology. Users have moved beyond traditional notions of Internet addiction and new problems associated with mobile phone use have risen. This technology is needed for many functional reasons such as shopping, making airline reservations, and making hotel reservations. What happens when this becomes too much connectivity and health problems occur? This article looks at mobile phone addiction. Similar to Internet addiction, the symptoms associated with mobile phone addiction, the risk factors, and the overall impact on mental health and personal well-being are explored. Consequences and new strategies in dealing with mobile use and addiction at home and work are discussed. Most significantly, this article provides an inside look at the first US-based inpatient treatment center treating Internet and mobile phone addiction. Finally, new concerns raised by mobile technologies and their impact for addiction in next digital generation are explored.


2007 ◽  
pp. 252-267 ◽  
Author(s):  
Mete Yildiz

This chapter presents the current state and future prospects of, and policy issues related to the mobile (m-) government in Turkey at both national and local government levels with a special emphasis to mobile phones. To this end, ?rst, the historical development and major actors of Turkey’s mobile technology market are examined. Following this framework, the current state of government information and services provided by the help of mobile technologies (m-government) is analyzed. Third, several issues related to m-government policy such as health problems that are thought to be caused by mobile phone use and the proximity of mobile phone masts to housing units; the risky behavior of talking via mobile phones while driving and the problems caused by this reckless behavior; problems related to stolen and unregistered mobile phones; and ?nally, the blurring of public and private spheres because of mobile phone use in public places are discussed. Proposed and enacted national legislation on these topics are summarized and discussed. The ?nal section evaluates the future prospects of m-government and integration of electronic government and mobile goverment efforts in Turkey. This section also assesses the possibility of using m-government as a tool for bridging the digital divide in Turkey.


2012 ◽  
Vol 22 ◽  
pp. 33-48
Author(s):  
Sonja Ganguin ◽  
Anna Hoblitz

Today’s society is characterized by a mobility shift in the usage of media, which influences the ways people communicate and express themselves. This paper explores the basic correlation between mobility and creative ways of mobile phone usage. The results of a study conducted among 597 students at the University of Paderborn show how mobile phone users adopt creative ways of communicating in their daily life. Furthermore, different special subgroups of mobile us- ers and their creative actions could be identified. The analysis also reveals a correlation between creative mobile usage and mobile gaming. All in all, this paper aims at highlighting the creative ways in which young adults use mobile technologies.


2021 ◽  
Vol 5 (4) ◽  
pp. 381
Author(s):  
Shaorin Tanira

Background: From health monitoring to health education and from behaviour change to falls sensing and health alerts to the simple pleasure of communication and connectedness, the mobile technologies (smartphone applications) are changing the lives of older adults.Objective: To examine current evidence of use of smartphones by older adults for health purposes (including communication, education, and health monitoring), and understand gaps and challenges in order to inform the design of future systems given the ubiquity of mobile phone technology.Methods: MEDLINE, CINAHL and Google scholar databases were searched from October 2016 to January 2017. Keywords used include ‘smartphone apps’, ‘mobile phone’, ‘chronic disease’, ‘chronic condition’, ‘older adults’ and ‘elderly’. A total of 12 articles were selected for quality assessment and grading of evidence.Results: Twelve different articles were found and categorized into nine different clinical domains with specific health related interventions. Articles were focused on diabetes care (2 articles), followed by COPD (2 articles), heart disease (1 article), Alzheimer’s/dementia Care (2 articles), osteoarthritis and pain management (1 article), fall prevention (1 article), colon cancer (1 article), palliative care (1 article), chronic kidney disease (1 article). Areas of interest studied included feasibility, acceptability, functionality and thereby determining their effectiveness. There were many different clinical domains; however, most of the studies were pilot studies. Current work in using mobile phones for older adult use are spread across a variety of clinical domains. Findings from different studies indicate that the use of mobile phone interventions has the potential to support successful management of chronic conditions and health behaviour change in older adults.Conclusion: Perceived benefits and willingness to use the smartphone apps are high; however, technical training and cost are main concerns. A common problem with elderly users was their reluctance to press buttons due to the fear of breaking something which has been resolved by touch screen technology of the smartphones. However, the advanced user clicked around the screen until he found what he was looking for, while the others spent a lot of time observing the screen and trying to determine the correct step. Promotion of user-friendly apps are expected especially for older adults having a diminished physical and cognitive abilities.International Journal of Human and Health Sciences Vol. 05 No. 04 October’21 Page: 381-387


2018 ◽  
pp. 111-125
Author(s):  
Zinaida Novikova

The article analyses the information and telecommunication technologies (ICT) in East Africa countries as a technological platform which carries great potential in its social and economic development. The region has experienced a boom in mobile phone use. The author underlines that a mobile phone nowadays is more than a way of communications but a way of life for Africans: many people lack access to electricity and running water but have mobile phones. Over time the mobile phone has became a technological platform that allowes to develop services. The author provides an analysis of mobile technologies transforming economy and fostering development in East Africa countries. The study reveals that despite the progress there is a huge gap in the development of East Africa ICT infrastructure compared to the rest world. Also there is a deep digital divide between the countries in the region. There are sharp contrasts between the ICT wage in towns and rural areas. Mauritius, Seychelles and Kenya are among the most dynamic in ICT development in East Africa. Mauritius has long been a pioneer in the telecom sector. It was the first in the region to provide a 3G service, the first in the world to develop wireless broadband network. The author focuses attention on great mobile technologies impact in business. The Smart Cities project in Mauritius stimulates innovative scientific and technological activities. The government has set a package of attractive fiscal incentives to investors for the development of «smart cities» across the island. The article underlines an increasing mobile technologies penetration into rural areas. They lead to cause significant benefits for rural households as they provide villages and farms with access to information, education and improve access to healthcare. They are used used to spread information about farming, to lower marketing costs and to boost profit. The author the concluds that ICT and mobile networks introduction have the potential to influence economic and human development in remote and isolated villages and farms in rural Tropical Africa with its extreme poverty, heavy burden of infection diseases and insufficient infrastructure in water, roads and power. The article shows that the mobile money service is transforming Africa. This service is authentically African technological revolution. Service M-Pesa created in Kenya continues to expand into other countries and beyond the continent. Mobile payments in East Africa has become the form of payment. About 100 millions people in the world use mobile money: 40 millions of them are in Africa and 26 millions in Kenya. The author stresses the huge mobile technologies impact on the real sector of the Africa countries economy.


2017 ◽  
Vol 9 (3) ◽  
pp. 12-23 ◽  
Author(s):  
Wajeeh Daher

Student voice is recently attracting educational researchers' attention for its influence on various aspects of student lives and futures, as well as social life in general. Mobile technologies are proliferating in social and practical life. This article studies student voice in carrying out outdoor activities with mobile phones. Thirty middle school students participated in outdoor activities related to real life phenomena with the mobile phone. The research results indicate that the teacher's decisions and intentions to utilize the mobile technologies in the learning of mathematics outdoors set the stage for student voice in the mobile context. Furthermore, teacher support, the availability of the mobile phone and the outdoor activities facilitated student voice through enabling various students' actions and interactions: Freedom, autonomy, equality, participation, collaboration, decision making, sharing of ideas and taking the responsibility of the teacher. The consequences of students' learning in the outdoor mobile context included affective as well as social consequences.


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