The “Levels” Problem in Assessing Organizational Climate: Evidence From the Federal Employee Viewpoint Survey

2020 ◽  
pp. 009102602091771
Author(s):  
James R. Thompson ◽  
Michael D. Siciliano

The Federal Employees Viewpoint Survey (FEVS) has gained prominence as the primary vehicle through which agencies assess the work-related attitudes of their employees. Within the discipline, the FEVS results have proven a fertile source of data on the job-related attitudes of public employees. However, concerns have been raised with the instrument and with how the FEVS data has been used by scholars. This article highlights a concern with the use of ambiguous terms which impede interpretation of the FEVS results. An investigation in partnership with officials from the regional office of a federal agency confirmed the divergent meanings respondents assign terms such as “my organization” and brought to the fore the extent to which, in large organizations, employee attitudes are distinctive to the units to which they belong at different hierarchical levels. The literature on organizational climate provides a useful framework within which the phenomenon can be understood and analyzed.

2021 ◽  
Vol 11 (2) ◽  
pp. 37
Author(s):  
Leonard Bright

A plethora of research has extolled the benefits of public service motivation (PSM) in public organizations. However, much less empirical attention has focused on its relationship to work stress. Even though it has been theorized that high levels of PSM causes individuals to be more resilient in stressful public service work environments, empirical research has failed to provide support. Only one study has been conducted which has revealed that high levels of PSM is directly associated with high levels of job stress among public employees, but that its beneficial effects are partially mediated by person-organization (PO) fit. That is, employees with high levels of PSM and high levels of fit to their organizations did not appear to suffer from high stress. This study sought to add to this limited body of research and explore the extent to which person-job (PJ) improves the field’s understanding of the relationships among PSM, PO fit, and work stress. Based on a sample of federal employees in the United States, this study challenged and confirmed the findings of existing research. For instance, PSM had no direct relationship to work stress. However, PSM maintained an indirect relationship to stress through PO fit. The respondents with high levels of PSM reported that they had high levels of fit to their organizations which was associated with significantly lower levels of work stress. Similarly, PSM was not directly related to PJ fit, but was indirectly related through its association with PO fit. PSM was associated with high levels of fit between employees and public organizations, which was subsequently associated with high levels of fit with public service jobs and lower work stress. Above all, this research clarifies the process of how PSM influences work stress among public employees, through PO fit and PJ fit.


2013 ◽  
Vol 03 (01) ◽  
pp. 01-07
Author(s):  
Darrell Bratton

The federal budget crisis has come to a boiling point and federal employees are feeling the pain as well. Motivation of federal employees is a current topic that needs to be addressed as the government is downsizing at an ever increasing rate. With pay freezes, pay cuts, and now downsizing, Herzberg’s research based on the Motivation/Hygiene theory will be looked at as a way of predicting how to motivate federal employees while the government is downsizing. There is a dearth of current research related to the motivation of federal employees during downsizing. Seminal research is reviewed as well as some recent research on motivation and downsizing. From this literature review, the gap in the research reveals that future research can be based on data from the U.S. Office of Personnel Management; however, the study should be longitudinal and specific to an agency so that a representative sample can be analyzed.


2018 ◽  
Vol 9 (2) ◽  
pp. 85-92
Author(s):  
Zulfikar Ikhsan ◽  
Suwatno Suwatno ◽  
Budi Santoso

AbstractDemands for productivity are getting higher. The tight competition among retailers causes companies that do not have high productivity to compete. Quality of HR is the key to success. The purpose of the study was to obtain an explanation of the influence of work discipline and organizational climate on the work productivity of employees at PT. Surya Donasin Regional Office Cianjur, which numbered 59 employees randomly selected. The research method uses explanatory survey with multiple linear regression analysis. Based on the results of the research that productivity as one of the keys to compete in the retail industry is determined by work discipline and organizational climate that supports work productivity. Labor productivity is determined by internal and external dynamics in the form of organizational climate. The managerial implication is that the lack of productivity over employees causes low company productivity. Increase productivity as an option to support work productivity.Keywords : Work discipline; organizational climate; productivity; retailer industry AbstrakTuntutan terhadap produktivitas semakin tinggi. Persaingan yang cukup ketat diantara perusahaan retailer menyebabkan perusahaan yang tidak memiliki produktivitas tinggi kalah bersaing. Kualitas SDM menjadi kunci keberhasilan. Tujuan penelitian untuk memperoleh penjelasan tentang pengaruh disiplin kerja dan iklim organisasi terhadap produktivitas kerja para pegawai di PT. Surya Donasin Regional Office Cianjur yang berjumlah 59 pegawai yang dipilih secara acak. Metode penelitian menggunakan survey explanatory dengan analisis regresi linear berganda. Berdasarkan hasil penelitian bahwa produktivitas sebagai salah satu kunci untuk bersaing dalam industri retail ditentukan oleh disiplin kerja dan iklim organisasi yang mendukung produktivitas kerja. Produktivitas tenaga kerja ditentukan oleh dinamika internal dan eksternal berupa iklim organisasi. Implikasi manajerial adalah lemahnya produktivitas pegawai menyebabkan produktivitas perusahaan rendah. Meningkatkan produktivitas sebagai pilihan untuk mendukung produktivitas kerja.Kata Kunci: Disiplin kerja; iklim organisasi; produktivitas; industri retailer


Author(s):  
Jina Park ◽  
Shezeen Oah

The purpose of the present study was to examine whether work overload and unreasonable organizational climate have significant relationship with emotional exhaustion. The present study also attempted to find out whether psychological detachment has mediating effects on the relationship. Psychological detachment refers to an individual's experience of being mentally away from work, to make a pause in thinking about work-related issues, thus to “switch off”. Previous research has suggested that psychological detachment from work during off-job time is important in order to recover from stress encountered at the job. Data were collected from 234 workers employed in a variety of organizations. It was found that work overload and unreasonable organizational climate were significantly associated with low psychological detachment and high emotional exhaustion. In addition, psychological detachment had mediating effects on the relationship of work overload and unreasonable organizational climate to emotional exhaustion.


2019 ◽  
Author(s):  
Hudori

This study aimed to determine the effect of compensation, organizational climate and work commitment on the performance of the employees of the Regional Office of The Department of Education and Culture in Banten Province. The research used the quantitative approach with the survey method. To analyze the effect of exogenous variables on the endogenous variables, the path analysis was used. As for respondents, samples of 66 employees were taken. The result of the research indicated that (1) compensation had positive direct influence on the performance of the employees, (2) organizational climate had a positive direct influence on the performance of the employees, (3) work commitment had a positive direct influence on the performance of the employee, (4) compensation had a positive direct influence on work commitment, and (5) organizational climate had a positive direct influence on the performance of the employees. Thus, improving employees’ performance can be done with increased compensation, good organizational climate, and work commitment.


2017 ◽  
Vol 38 (2) ◽  
pp. 215-225 ◽  
Author(s):  
Daniel I. Prajogo ◽  
Brian Cooper

Purpose The purpose of this paper is to examine the multi-level relationship between people-related total quality management (TQM) practices and employee job satisfaction. The authors draw upon organizational climate theory to hypothesize that TQM is related to job satisfaction at the individual employee level, as well as at the organizational level in the form of shared perceptions of TQM practices in the workplace. Design/methodology/approach Multi-level modelling was used to test the study hypotheses. The sample was drawn from 201 employees working in 23 organizations in Australia. Findings The findings show that people-related TQM practices are positively related to job satisfaction at both individual and organizational levels, with a stronger effect on employee attitudes observed at the organizational level. Research limitations/implications The statistically significant multi-level relationship between people-related TQM practices and job satisfaction extends the findings of previous studies conducted only at the individual level; thus, supporting the sustainability of TQM as a management principle at a company-wide level. Practical implications The findings broadly support the implementation of people-related TQM practices as part of a strategy of creating a “high performance” climate in organizations, which in turn, will likely to positively affect both individual and organizational performance. Social implications From a wider social perspective, the implementation of TQM practices as a company-wide initiative could facilitate greater corporate social responsibility of the organization. Such practices as training, involving, and empowering employees can promote social commitment by valuing employees as one important stakeholder. Originality/value This is the first empirical study to the best of the author’s knowledge that uses multi-level modelling to examine the relationship between TQM practices and employee attitudes such as job satisfaction.


Author(s):  
Paul C. Light

Chapter 3 explores the pressures that encourage government dependence on contract and grant employees. The chapter begins by reviewing Eisenhower’s call for a “proper meshing” between the military and industry. The chapter then explains the time, bureaucratic, and political pressures that increase the temptation to use contract and grant employees in lieu of federal employees. The time pressures stem from the federal government’s (1) sluggish hiring process, (2) aging workforce, (3) high promotion speed, (4) inflated performance appraisals, and (5) and changing mission. The bureaucratic pressures stem from (1) skill gaps in mission-critical occupations, (2) the barriers to federal employee engagement, (3) disagreements on how much federal and private employees cost, (4) weak oversight, and (5) a sluggish presidential appointments process. Finally, the political pressures arise from (1) the thickening of the leadership hierarchy, (2) the need to protect government achievements and fix breakdowns, (3) public trust and distrust toward government, (4) high levels of political polarization, and (5) cabal, intrigue, and corruption.


2019 ◽  
Vol 41 (5) ◽  
pp. 1098-1119 ◽  
Author(s):  
Neha Gahlawat ◽  
Subhash C. Kundu

Purpose The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators. Design/methodology/approach Primary data were collected from 569 respondents belonging to 207 organizations operating in India. Structural equation modeling and bootstrapping via PROCESS were used to analyze the hypothesized relationships between participatory HRM and firm performance. Findings The study has highlighted that participatory HRM in the form of self-managed teams, flexible work arrangements and empowerment results in better organizational climate, heightened affective commitment, reduced intention to leave and enhanced firm performance. Furthermore, it has been established that organizational climate, affective commitment and intention to leave serially mediate the relationship between participatory HRM and firm performance. Practical implications The study gives strong indications that adopting bundle of participatory HRM practices is beneficial for generating positive organizational climate, enhanced employee attitudes and superior firm performance. Originality/value By establishing serial mediation through organizational climate, affective commitment and employees’ intention to leave, this study brings new insights into the interpretation of underlying mechanism existing between participatory HRM and firm performance, thus uniquely contributes to the HRM and OB literature.


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