Impact of Perceived Risk on Tourist Satisfaction and Future Travel Intentions: A Mediation–Moderation Analysis

2021 ◽  
pp. 097215092110362
Author(s):  
Manjula Chaudhary ◽  
Naser Ul Islam
Keyword(s):  
Perceived Risk ◽  
Research Study ◽  
Demographic Variables ◽  
Kashmir Valley ◽  
Perceived Risks ◽  
Tourist Satisfaction ◽  
Natural Beauty ◽  
Mediation Moderation ◽  
Good Number ◽  
Insight Into

This research study is conducted in the Kashmir Valley, which is rated heavenly for its natural beauty. However, it is also perceived as risky by the outsiders since 1989. Earlier, it was a very popular destination for tourists and for shooting of films. Kashmir still gets good number of tourists, but the puzzle of impact of perceived risks on their behaviour still remains blurred. This research study is an attempt to understand the behaviour of tourists visiting Kashmir in terms of satisfaction from tour and future travel-related intentions as an outcome of perceived risk. Tourist satisfaction as mediator and demographic variables as moderator are carried out to gain insight into the behaviour of these tourists. The results of the study show that tourist satisfaction and future travel intentions of tourists in the Kashmir Valley are not impacted by their perception of risks. The results are a valuable input for DMOs that suggests that risks at the destination cannot be taken as the default barrier to the promotion of tourism. The necessary supply-side interventions at the destination to mitigate identified perceived risks by tourists and tourism relationship strategies at the demand side to address tour satisfaction can reflect in rewarding future travel intentions like revisits and recommendations.

Evaluating Emerging Indian Retail Scenario

2019 ◽  
pp. 282-306
Author(s):  
Shivali Pande ◽  
Aishwarya Narayan
Keyword(s):  
Consumer Goods ◽  
Perceived Risk ◽  
Consumer Perceptions ◽  
National Brands ◽  
Perceived Risks ◽  
Product Categories ◽  
Market Shares ◽  
Brand Strategies ◽  
The Stability ◽  
Insight Into

Globalization seems to have achieved ultimate penetration—the plethora of choice a consumer faces in any given product or service is only a testament to the fact. Worldwide, consumers are presented the options to choose between store brands (or generic/local brands, as they are sometimes known) and national brands. The choices consumers make are reflective of their perceptions about either brand and thus provide an insight into the perceived risks that consumers associate with store or national brands. This risk creates an uncertainty of consumer base and threatens the stability of market shares for brands. The chapter aims to study the various perceived risks consumers associate with brands across two product categories: consumer goods and hedonic goods. Consequently, solutions to change consumer perceptions or brand strategies have been provided so that brands may be able to reduce perceived risk associated with themselves and create a stable consumer base.

Analysis of Manpower Capability Needs in Business Process Outsourcing (BPO) for Tobacco Industry: A Case study on BPO industry in Clark Pampanga, Philippines.

2021 ◽  
Vol 7 (5) ◽  
pp. 2916-2923
Author(s):  
Feng Shuo ◽  
Qi Yao ◽  
Gualberto A. Magdaraog
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Tobacco Industry ◽  
Research Study ◽  
Business Process Outsourcing ◽  
Qualitative Research Study ◽  
Quantitative And Qualitative Research ◽  
Insight Into

Objectives: The study focus on the capability needs of Business Process Outsourcing (BPO) employees for tobacco industry.The study is a quantitative and qualitative research study. It used a survey questionnaire to gather data needed for analysis. The respondents of the study were 50 employees of BPO companies in Clark Pampanga Philippines,where BPO industry is a trend. The findings show an up-to-date picture of BPO industries in Clark Pampanga and an insight into BPO human resources capabilities needs for tobacco industry. It may let Tobacco companies analyze own employee management system with increased precision. They still enabled us to define employment perspective and the challenges tobacco companies are facing, to identify the current BPO human resources capability issues and the long-term human resources trends for Tobacco industry. Together, they provide an exact depiction for the Tobacco industry and valuable foresights to both its employees and employers.

scholarly journals Modelling Perceived Risks Associated to the Entry of Complementors’ in Platform Enterprises: A Case Study

2018 ◽  
Vol 10 (9) ◽  
pp. 3272 ◽  
Author(s):  
Elena-Teodora Miron ◽  
Anca Purcarea ◽  
Olivia Negoita
Keyword(s):  
Literature Review ◽  
Perceived Risk ◽  
Asset Specificity ◽  
Third Party ◽  
High Quality ◽  
Perceived Risks ◽  
Proposed Model ◽  
Perceived Environmental Uncertainty ◽  
Main Attraction

Third-party innovators, i.e., complementors, in platform enterprises develop and commercialize add-on products which are one of the main attraction points for customers. To ensure a sustainable evolution of the enterprise, the platform owner needs to attract and retain high-quality third-party innovators. We posit that the transaction costs incurred upon joining the enterprise as well as the controls imposed by the platform owner throughout the development and commercialization process shape the innovator’s perceived risk and influence his decision on whether to join or not. Based on a literature review, the paper at hand proposes a conceptual model for complementors to assess their perceived risk and subsequently evaluates the model in a case study of a platform enterprise for IT-based modelling tools. While some of the propositions are validated, i.e., that informational controls decrease the perceived environmental uncertainty and implicitly the perceived risks, other propositions, such as the fact that asset specificity is a deterrent to entering the platform enterprise could not be validated. Further case studies are necessary to provide a conclusive proof of the proposed model.

scholarly journals Self-perceived Risk of Breast Cancer and Screening Behaviors of First-degree Female Relatives of Breast Cancer Patients at the Uganda Cancer Institute, Uganda

2021 ◽  
Author(s):  
Provia Ainembabazi ◽  
Derrick Bary Abila ◽  
Grace Manyangwa ◽  
Godwin Anguzu ◽  
Innocent Mutyaba ◽  
...  
Keyword(s):  
Breast Cancer ◽  
Cancer Screening ◽  
Early Detection ◽  
Cancer Patients ◽  
Breast Cancer Screening ◽  
Perceived Risk ◽  
Breast Cancer Patients ◽  
Perceived Risks ◽  
First Degree Relatives ◽  
Cancer Breast

Abstract Introduction In Uganda, Breast cancer is the most common cancer in females globally. The majority of the patients present with advanced-stage disease at diagnoses and experience high mortality. This underscores the importance of early detection approaches based on awareness of risk factors and self-perceived risks, and symptoms of the disease to promote adoption of risk reduction behaviors and prompt health-seeking respectively. This study assessed the self-perceived risk of breast cancer, and breast cancer screening behaviours among first-degree female relatives of breast cancer patients in Uganda.Methods This was a cross-sectional study employing quantitative approaches for data collection and analyses. First-degree female relatives of patients attending care at Uganda Cancer Institute were recruited consecutively in the study. A pre-tested coded questionnaire was used to collect data on self-perceived risks, breast cancer risks, and breast cancer screening behaviours. Data were collected between March to October 2019. A modified Poisson regression model was used to evaluate factors associated with self-perceived risk of breast cancer and breast cancer risk awareness.ResultsWe enrolled 296 first-degree female relatives from 197 female breast cancer patients. The median age (IQR) was 33 (26-43) years. A majority (60.1%, 178/296) of the participants had a low self-perceived risk of breast cancer. Breast self-examination (55.7%, 165/296) was the most practiced screening method followed by clinical breast examination (n= 64/296, 21.6%), ultrasound scan of the breast (7.8%, 23/296,), and mammogram (3.7%, 11/296). Women aged 35-44 years had a higher self-perceived risk of breast cancer (adjusted Incident Rate Ratio [aIRR]: 1.75, 95%CI: 1.10-2.80), compared to women aged 18-25 years. ConclusionFirst-degree relatives reported a low self-perceived risk of breast cancer. Breast cancer health education especially targeting younger women should emphasize the increased risk of breast cancer in first-degree relatives of patients with breast cancer. There is a need to increase awareness of breast cancer screening methods and their usefulness in the early detection of breast cancer among all women in Uganda.

scholarly journals Beginning to Dismantle the Binaries that Frame the Neoliberal Kindergarten

2021 ◽  
Vol 9 (5) ◽  
pp. 20
Author(s):  
Christopher P. Brown
Keyword(s):  
Learning Environment ◽  
Research Study ◽  
Education Reforms ◽  
Binary Logic ◽  
Neoliberal Reforms ◽  
Analysis Process ◽  
Insight Into ◽  
Education Stakeholders

The binary logic of policymakers’ neoliberal reforms has restructured kindergarten into a learning environment where teachers struggle to nurture children as learners. At the same time, the critiques that challenge these policies are also rooted in this binary logic. This allows policymakers’ neoliberal reforms to remain intact. In this article, I address this issue through analysing findings from a larger research study that examined how a range of education stakeholders (n=88) made sense of the changed kindergarten through binary logic. I then take apart these three binaries that emerged in my analysis process to provide insight into possible pathways for change that education stakeholders at all levels of governance can begin to engage in to dismantle policymakers’ neoliberal education reforms.

An empirical test of an Antecedents – Privacy Concerns – Outcomes model

2016 ◽  
Vol 43 (5) ◽  
pp. 583-600 ◽  
Author(s):  
John H. Benamati ◽  
Zafer D. Ozdemir ◽  
H. Jeff Smith
Keyword(s):  
Perceived Risk ◽  
Empirical Test ◽  
Information Privacy ◽  
Demographic Variables ◽  
Future Research ◽  
Privacy Concerns ◽  
Individual Level ◽  
And Gender ◽  
The Individual ◽  
Level Of Analysis

This study extends privacy concerns research by providing a test of a model inspired by the ‘Antecedents – Privacy Concerns – Outcomes’ (APCO) framework. Focusing at the individual level of analysis, the study examines the influences of privacy awareness (PA) and demographic variables (age, gender) on concern for information privacy (CFIP). It also considers CFIP’s relationship to privacy-protecting behaviours and incorporates trust and risk into the model. These relationships are tested in a specific, Facebook-related context. Results strongly support the overall model. PA and gender are important explanators for CFIP, which in turn explains privacy-protecting behaviours. We also find that perceived risk affects trust, which in turn affects behaviours in the studied context. The results yield several recommendations for future research as well as some implications for management.

Managers’ perception of mobile technology adoption in the Life Insurance industry

2018 ◽  
Vol 31 (2) ◽  
pp. 507-526 ◽  
Author(s):  
Visvanathan Naicker ◽  
Derrick Barry Van Der Merwe
Keyword(s):  
Technology Adoption ◽  
Mobile Technology ◽  
Life Insurance ◽  
Perceived Risk ◽  
Insurance Industry ◽  
Demographic Variables ◽  
Perceived Usefulness ◽  
Content Type ◽  
Level Of Education ◽  
Life Insurance Industry

Purpose The purpose of this paper is to examine the factors that influence the adoption of mobile technology by considering the information technology (IT) managers’ perception. The research identified the key challenges managers faced and whether management would adopt mobile technology or not. Design/methodology/approach A quantitative approach was used for this research, whereby an explanatory research was utilised. Questionnaires were developed and distributed to respondents who were in management and leadership positions and who were responsible for IT within their organisations. Demographic variables of age, gender differences, level of education, level of experience and culture were tested for association to the perceived factors and adoption. A χ2 of association was used to test the association between demographic variables and mobile technology adoption. Findings The results found that perceived ease of use, perceived usefulness, perceived complexity and perceived cost are important factors for adoption. However, perceived risk was a key factor in the adoption of mobile technology. Mobile strategy adoption must consider perceived risk factors central to the adoption. The younger generation (20 to 40) years found it easier to adopt technology than the older generation of 41 years and older. Individuals with a post matriculation level of education understood the importance of risk and cost required for adoption. Research limitations/implications Purposive sampling from a single industry (Life Insurance) was used. Limited literature was available regarding managers perception of mobile technology adoption in the Life Insurance industry. Practical implications The research offers managers insight into the important factors that need to be considered in adopting mobile technology. Originality/value With mobile technology being pervasive, the research seeks to provide managers with the insight in managing the adoption of the technology.

Senior consumers and risk/benefit trade-off in functional foods

2017 ◽  
Vol 119 (6) ◽  
pp. 1232-1246 ◽  
Author(s):  
Aina Ravoniarison
Keyword(s):  
Perceived Risk ◽  
Functional Foods ◽  
Perceived Value ◽  
Repurchase Intention ◽  
Significant Discrepancy ◽  
Trade Off ◽  
Content Type ◽  
Personal Variables ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to examine how French senior consumers deal with duality between perceived risk and perceived value associated with functional foods (FFs) and to analyze whether the risk-value trade-off may help to derive different consumer profiles. Design/methodology/approach Data were collected from 220 senior consumers (50-70). A two-step clustering analysis was carried out on factor scores of perceived value and perceived risk. Discriminant analysis was then employed to verify the classification reliability, and analysis of variance was performed to profile the clusters on the basis of additional variables. Findings Four distinctive profiles of FF senior consumers were identified. Significant differences were found to be attributed to personality traits. Interestingly, the “Trustful enthusiasts” and the “Ambivalents” consumers do not differ in their repurchase intention, despite a significant discrepancy in risk perception. Practical implications The study is an opportunity to offer a segmentation of this attractive growing target of health-enhancing products. The typology can help the practitioners to find out a new valuable scope of messages to better communicate to elderly market. Originality/value The research seeks to contribute to the existing knowledge on seniors’ nutrition-related behavior, by proposing a segmentation still lacking in research works. Since FF perceived value appears to be multidimensional and not only utilitarian, the study provides a new insight into the experiential approach of health-enhancing eating. Also, it shows how the differences between FF consumers could be attributed to certain personal variables.

scholarly journals The Mathematical Proficiency Promoted by Mathematical Modelling

2021 ◽  
Vol 4 (2) ◽  
pp. 107-131
Author(s):  
Priscila Dias Corrêa ◽  
Keyword(s):  
High School Students ◽  
Mathematical Modelling ◽  
Mathematics Teaching ◽  
Research Study ◽  
Mathematical Work ◽  
School Students ◽  
Design Based Research ◽  
Video Recordings ◽  
Mathematical Proficiency ◽  
Insight Into

This study aims to investigate the mathematical proficiency promoted by mathematical modelling tasks that require students to get involved in the processes of developing mathematical models, instead of just using known or given models. The research methodology is grounded on design-based research, and the classroom design framework is supported by complexity science underpinnings. The research intervention consists of high-school students, from a grade 11 mathematics course, aiming to solve four different modelling tasks in four distinct moments. Data was collected during the intervention from students’ written mathematical work and audio and video recordings, and from recall interviews after the intervention. Data analysis was conducted based on a model of mathematical proficiency and assisted by interpretive diagrams created for this research purpose. This research study offers insight into mathematics teaching by portraying how mathematical modelling tasks can be integrated into mathematics classes to promote students’ mathematical proficiency. The study discusses observed expressions and behaviours in students’ development of mathematical proficiency and suggests a relationship between mathematical modelling processes and the promotion of mathematical proficiency. The study also reveals that students develop mathematical proficiency, even when they do not come to full resolutions of modelling tasks, which emphasizes the relevance of learning processes, and not only of the products of these processes.

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