scholarly journals Kepuasan Mahasiswa terhadap Implementasi E-CRM pada Binus University

2012 ◽  
Vol 3 (1) ◽  
pp. 354
Author(s):  
Meyliana Meyliana ◽  
Henry Antonius E. W. ◽  
Stephen W. Santoso
Keyword(s):  
Regression Analysis ◽  
Performance Analysis ◽  
Correlation Analysis ◽  
Research Methodology ◽  
Gap Analysis ◽  
Test Results ◽  
Service Companies ◽  
Education Industry ◽  
Post Purchase

Education industry is a service enterprise that has its unique characteristics. Thus, the implementation of e-CRM in education institutions and other service companies is different. The research methodology uses variables Pre-Purchase, At-Purchase, Post-Purchase, e-Trust, e-Satisfaction and e-Loyalty, where the hypothesis was tested by correlation analysis and regression analysis. Besides, it also uses IPA (Importance Performance Analysis) to identify factors to be improved by calculating the gap analysis. The test results obtained show that based on the correlation analysis, all the H1hypotheses (has relationship) are accepted and based on the regression analysis, all the hypotheses H1 (has effects) is accepted. Under the IPA, for both increases in the first priority and second priority, all the variables need to be improved.

scholarly journals Estimation of Outdoor PM2.5 Infiltration into Multifamily Homes Depending on Building Characteristics Using Regression Models

2021 ◽  
Vol 13 (10) ◽  
pp. 5708
Author(s):  
Bo-Ram Park ◽  
Ye-Seul Eom ◽  
Dong-Hee Choi ◽  
Dong-Hwa Kang
Keyword(s):  
Regression Analysis ◽  
Correlation Analysis ◽  
Field Test ◽  
Outer Surface ◽  
Regression Models ◽  
Field Tests ◽  
Test Results ◽  
Correlation And Regression Analysis ◽  
Building Characteristics ◽  
Pm2.5 Concentration

The purpose of this study was to evaluate outdoor PM2.5 infiltration into multifamily homes according to the building characteristics using regression models. Field test results from 23 multifamily homes were analyzed to investigate the infiltration factor and building characteristics including floor area, volume, outer surface area, building age, and airtightness. Correlation and regression analysis were then conducted to identify the building factor that is most strongly associated with the infiltration of outdoor PM2.5. The field tests revealed that the average PM2.5 infiltration factor was 0.71 (±0.19). The correlation analysis of the building characteristics and PM2.5 infiltration factor revealed that building airtightness metrics (ACH50, ELA/FA, and NL) had a statistically significant (p < 0.05) positive correlation (r = 0.70, 0.69, and 0.68, respectively) with the infiltration factor. Following the correlation analysis, a regression model for predicting PM2.5 infiltration based on the ACH50 airtightness index was proposed. The study confirmed that the outdoor-origin PM2.5 concentration in highly leaky units could be up to 1.59 times higher than that in airtight units.

TINGKAT KEPUASAN PESERTA LELANG TERHADAP PELAYANAN TEMPAT PELELANGAN IKAN (TPI) MORODEMAK

2019 ◽  
Vol 13 (2) ◽  
pp. 122-130
Author(s):  
Dian ayunita Nugraheni nurmala Dewi
Keyword(s):  
Performance Analysis ◽  
Service Quality ◽  
Gap Analysis ◽  
Quality Measurement ◽  
Service Satisfaction ◽  
Importance Value ◽  
Auction House ◽  
Participant Satisfaction ◽  
And Performance ◽  
Descriptive Method

Objectives of this study were analyze fish auction participant satisfaction to auction services in TPI Morodemak, analyze attributes effect, services that fit to service quality measurement, and analyzed fish auction participants perception to performance and importance for fish auction house Morodemak services. Used descriptive method and purposive sampling with 49 respondents consists of commercial fishmongers, traditional fishmongers, purse seine owners, and boat lift net owners as fish auction participant. Satisfication measurement used Customer Satisfication Index (CSI), Importance and Performance Analysis (IPA) and gap analysis. Results from this study were value CSI 20% (0.2) indicate the auction participants dissatisfied with the services provided, IPA show there are four attributes should be develop, two elements have not been completed based on measurement requirements of service satisfaction, gap value average -0.05 means the auction participants were not satisfied with the performance of TPI services because the performance value was lower than the importance value.

İŞE BAĞLILIĞIN TÜKENMİŞLİK VE DEPRESYON DÜZEYLERİ ÜZERİNDEKİ ETKİLERİ: SAĞLIK ÇALIŞANLARI ÜZERİNDE BİR ARAŞTIRMA

2014 ◽  
Vol 1 (2) ◽  
pp. 206
Author(s):  
Haluk TANRIVERDİ ◽  
Mucize SARIHAN
Keyword(s):  
Regression Analysis ◽  
Correlation Analysis ◽  
Health Workers ◽  
Personal Information ◽  
Depression Scale ◽  
Work Commitment ◽  
Statistical Software ◽  
Research Hospital ◽  
Training And Research

The main purpose of this study is to examine the effects of health workers’ levels of work commitment on the levels of depression and burnout.  Having this purpose in mind, a questionnaire consisting of personal information form, work commitment scale, burnout scale and depression scale was conducted with 266 health workers of İstanbul Kartal Training and Research Hospital in May 2013. Data obtained from questionnaires were analyzed by SPSS 17,0 statistical software. Correlation analysis was utilized in order to determine the relationships among work commitment, burnout and depression levels of health workers whereas regression analysis was utilized in order to determine the effects of health workers’ levels of work commitment on the levels of depression and burnout. According to the results, it has been found that there are statistically relevant relationships among work commitment, burnout and depression levels of health workers. It has been concluded that the more health workers’ levels of work commitment increase, their levels of depression and burnout decrease.

The Effects of Exercise Commitment Facilitated by Service Quality of Smartphone Exercise Applications on Continued Exercise Intention

2019 ◽  
Vol 118 (1) ◽  
pp. 14-19
Author(s):  
Boo-Gil Seok ◽  
Hyun-Suk Park
Keyword(s):  
College Students ◽  
Factor Analysis ◽  
Regression Analysis ◽  
Statistical Analysis ◽  
Correlation Analysis ◽  
Service Quality ◽  
Frequency Analysis ◽  
Primary Data ◽  
Exercise Intention

Background/Objectives: The purpose of this study is to examine the effects of exercise commitment facilitated by service quality of smartphone exercise Apps on continued exercise intention and provide primary data for developing and/or improving smartphone exercise Apps. Methods/Statistical analysis: A questionnaire survey was conducted amongst college students who have experiences in using exercise App(s) and regularly exercise. The questionnaire is composed of four parts asking about service quality, exercise commitment, continued exercise intention, which were measured with a 5-point Likert Scale, and demographics. Frequency analysis, factor analysis, correlation analysis, and regression analysis were carried out to analyze the obtained data with PASW 18.0.

KINERJA PROSES PELELANGAN IKAN DI PASAR ARUMBAI KOTA AMBON

2017 ◽  
Vol 1 (2) ◽  
pp. 58-66
Author(s):  
Frendly Matulessy ◽  
Dionisius Bawole
Keyword(s):  
Performance Analysis ◽  
Gap Analysis ◽  
Primary Data ◽  
Satisfaction Level ◽  
Questionnaire Data ◽  
Analysis Method ◽  
Value For Money ◽  
Qualitative Descriptive ◽  
Market Needs ◽  
Descriptive Method

This study aims to measure the performance of fish auction process in Arumbai Market in Ambon. Primary data were collected from 43 respondents through observation and direct interview based on questionnaire. Data was analysed by qualitative descriptive method, importance performance analysis method (IPA) and gap analysis, and value for money method. The results show that: 1). There are three auction process activities namely pre auction, auction, and post auction; 2). Fisherman's satisfaction level is 67% and merchant satisfaction is 81%; and 3). The auction performance of the economic aspect is less economical, with the final value of 83%, while the fish auction performance from the efficiency aspect is less efficient with the value of 76%. For that, it needs additional officers to manage fish auction place (TPI) in Arumbai Market. In addition, the fish auction facilities (TPI) in Arumbai Market needs to be improved.

PENGARUH GAYA KEPEMIMPINAN, MOTIVASI KERJA DAN KOMPETENSI TERHADAP KINERJA PEGAWAI PADA DINAS PEMBERDAYAAN MASYARAKAT DAN DESA PROVINSI SUMATERA BARAT

2020 ◽  
Author(s):  
Mafral
Keyword(s):  
Regression Analysis ◽  
Leadership Style ◽  
Work Motivation ◽  
Employee Performance ◽  
High Reliability ◽  
Test Results ◽  
Eligibility Criteria ◽  
Validity Test ◽  
Negative Effect ◽  
Independent Variable

The independent independent variables in this study as many as 89 respondents are determined by using saturated samples. To know the influence of independent variable to dependent variable partially, used t test. While to know the effect of independent variable to dependent variable simultaneously, used F test. The assumption used in the validity test is if R-count&gt; R-table item is declared valid. The R-arithmetic shown in the table above, from each item indicates that R-arithmetic&gt; R- table so the item is declared valid. Based on the validity test of the instrument of Leadership Style, Work Motivation, and Competence on Employee Performance, all items are declared valid and reliability test results indicate that the instrument has high reliability. This means that the eligibility criteria of the Instrument of Leadership Style, Work Motivation, Competency and Employee Performance have met the criteria of good instrument requirements, that is valid and reliable. The result of regression analysis of Leadership Style obtained by tcount = 20,91 while ttable value = 1,988 tcount&gt; ttable proved variable of Leadership Style influence to Employee Performance. Work Motivation regression analysis obtained tcount = 17.62 while the value ttable = 1.988 tcount&gt; ttabel proven Motivational Work variables influence on Employee Performance. Regression analysis Competence obtained value tcount = - 06.85 while ttable =1.988 so thitung&gt; ttable and proven variable Competence have a negative effect on Employee Performance.

Analysis of variations in and correlations between selected physical parameters of common beech (Fagus silvatica L.) nuts

2017 ◽  
Vol 1 (21) ◽  
pp. 49-63
Author(s):  
Zdzisław Kaliniewicz ◽  
Piotr Markowski ◽  
Andrzej Anders ◽  
Paweł Tylek ◽  
Zbigniew Krzysiak ◽  
...  
Keyword(s):  
Regression Analysis ◽  
Correlation Analysis ◽  
Cross Sections ◽  
Linear Regression Analysis ◽  
Physical Parameters ◽  
Common Beech ◽  
Mesh Screen ◽  
Before And After ◽  
Fagus Silvatica ◽  
Highly Correlated

The basic dimensions and the mass of common beech nuts and seeds from five nut batches, harvested from tree stands in northern Poland, were determined. Environmental conditions had a greater influence on seed plumpness than the age of tree stands. The results of measurements were analyzed statistically by analysis of variance, correlation analysis and linear regression analysis. Despite differences in their plumpness, nuts were characterized by nearly identical cross-sections which resembled an equilateral triangle. The thickness of nuts and seeds was highly correlated with their mass, and this information can facilitate seed husking and separation into mass categories. Before and after husking, seeds should be separated with the use of a mesh screen with longitudinal openings. Medium-sized (most numerous) seeds were separated into the following plumpness categories using a screen separator with ≠6 mm and ≠7 mm openings: 84% of moderately plump seeds, 3% of seeds with reduced plumpness, and 13% of plump seeds.

The effect of quality service on costumer satisfaction in Bitung Oceanic Fishing Port, Indonesia

2016 ◽  
Vol 4 (1) ◽  
pp. 11
Author(s):  
Recky Pangemanan ◽  
Effendi P. Sitanggang ◽  
Jardie A. Andaki
Keyword(s):  
Performance Analysis ◽  
Customer Satisfaction ◽  
Quantitative Methods ◽  
Gap Analysis ◽  
Document Preparation ◽  
Clean Water ◽  
Satisfaction Index ◽  
Customer Satisfaction Index ◽  
Fish Catch ◽  
Supply Equipment

Title (Bahasa Indonesia): Pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia This study evaluates the effect of service quality on the service users’ utilization in the Ocean Fisheries Port (OFP) of Bitung, Indonesia. It employed 3 quantitative methods,Customer Satisfaction Index (CSI), Importance Performance Analysis and Gap Analysis. From 14 services, there were 13 services categorized as satisfactory services. It means that Ocean Fisheries Port of Bitung has performed well in most of its functions. The unsatisfactory one was clean water service. To increase the users’ level of satisfaction in the OFP of Bitung, improvement needs to be done in the services of ship arrival and departure document preparation, fishing vessel log book inspection, recommendation for subsidized fuel use, fish catch certification, port hygiene, entrance ticket, information building rental, electricity, clean water supply, equipment rental, and mooring. Penelitian tentang pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia, telah dilakukan. Dengan mengunakan 3 metode kuantitatif, yaitu Customer Satisfaction Index (CSI), Importance Performance Analysis dan Gap Analisis, didapat hasil sebagai berikut: dari 14 layanan, terdapat 13 layanan yang mendapatkan predikat puas meskipun tidak ada yang sangat memuaskan. Ini dapat diartikan, bahwa PPS Bitung telah melakukan tugas pokok dan fungsinya dengan baik. Hanya ada satu pelayanan yang kurang memuaskan, yaitu pelayanan air bersih. Untuk meningkatkan kepuasan pengguna jasa/stakeholder di PPS Bitung, maka perbaikan perlu dilakukan terhadap pelayanan persiapan dokumen kedatangan dan keberangkatan kapal, log book penangkapan ikan, rekomendasi bahan bakar minyak solar subsidi, sertifikat hasil tangkapan ikan, kebersihan kolam pelabuhan dan kebersihan pelabuhan, pas masuk, sewa lahan bangunan informasi, jasa listrik, jasa air bersih, sewa peralatan, dan tambat labuh.

Faktor – Faktor Yang Mempengaruhi Minat Berwirausaha Mahasiswa Program Studi Manajemen Fakultas Ekonomi Universitas Flores

Analisis ◽  
2020 ◽  
Vol 19 (1) ◽  
pp. 76-84
Author(s):  
Nasarius Aban ◽  
Gabriel Tanusi
Keyword(s):  
Emotional Intelligence ◽  
Regression Analysis ◽  
Family Environment ◽  
Linear Regression Analysis ◽  
Simple Random Sampling ◽  
Coefficient Of Determination ◽  
Test Results ◽  
Study Program ◽  
Management Study ◽  
The University

This study aims to determine the effect of emotional intelligence, independent attitude and family environment on the interest in entrepreneurship at the University of Flores Management Faculty of Economics. This research is an associative research. The population in this study were students of the Management Study Program of the Faculty of Economics of the University of Flores in the class of 2015-2016 who had passed the entrepreneurship courses of 170 people. Samples taken in this study were 105 respondents, with sampling techniques using simple random sampling. Data collection using questionnaires and interviews, while data analysis was performed using multiple linear regression analysis. The results of multiple regression analysis are Y = 1.060 + 0.594X1 + 0.114X2 + 0.421X3 + e. The coefficient of determination R2 for the variables X1, X2, X3 is 0.675, which means that entrepreneurial interest can be influenced by emotional intelligence, independent attitude and family environment by 67.50% and the remaining 32.50% is influenced by other factors including factors of education, skills, motivation and others. F test results show the value of Fcount> Ftable (28.442> 2.69) with a significant level of 0.000 <0.05 meaning that there is a positive and significant influence between emotional intelligence, independent attitude and family environment together on the entrepreneurial interest of the Faculty of Management Study Program Students The economy. Partial test results (t) show 1) Emotional intelligence factors have a positive and significant effect on entrepreneurial interest 2) Family environment factors have a positive and significant effect on entrepreneurial interest 3) Independent attitude factor has no positive and significant effect on entrepreneurial interest.

Performance Analysis of the Test Results on a Two-Stage Transonic Fan

1983 ◽  
Vol 105 (1) ◽  
pp. 125-129
Author(s):  
Baoshi Chen ◽  
Tianyi Zhang
Keyword(s):  
Mach Number ◽  
Performance Analysis ◽  
Radial Distribution ◽  
Flow Separation ◽  
High Load ◽  
Test Results ◽  
Two Stage ◽  
Stall Margin ◽  
High Incidence ◽  
Transonic Fan

Test results obtained from a two-stage fan are analysed and the reasons that caused the design performance target not to be attained are presented in this paper. Addition of a partspan shroud on rotor 1 caused higher losses and changed radial distribution of parameters. Modification on the flowpath and chord length of stator 1 resulted in excessively high inlet Mach number and flow separation in the hub region. The high load and high incidence at the hub of rotor 2 caused higher losses and reduced stall margin of the fan.

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