THE EFFECT OF SERVICE QUALITY ON SATISFACTION AND LOYALTY VISITORS AT SENGKALING RECREATIONAL PARK

Loyalty is needed by the company because it will maintain business continuity. This study aims to determine the effect of service quality on the satisfaction and loyalty of visitors to the Sengkaling Recreational Park both directly and indirectly. The type of research used is explanatory research with a quantitative approach. Sample technique in this research using purposive sampling. The sample used is 112 visitors who have visited at least twice and over 18 years old. The data analysis technique used is descriptive research and using path analysis. The results of this study indicate that service quality has a significant effect on visitor satisfaction and loyalty at Sengkaling recreational park.

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PENGARUH PROFITABILITAS TERHADAP NILAI PERUSAHAAN DENGAN STRUKTUR MODAL SEBAGAI MEDIATOR PADA PERUSAHAAN PEMBIAYAAN

JMM UNRAM - MASTER OF MANAGEMENT JOURNAL ◽

10.29303/jmm.v9i1.458 ◽

2019 ◽

Vol 9 (1) ◽

Author(s):

Ni Ketut Sulastri ◽

Ni Ketut Surasni

Keyword(s):

Data Analysis ◽

Capital Structure ◽

Path Analysis ◽

Firm Value ◽

Analytical Tool ◽

Purposive Sampling ◽

Analysis Technique ◽

Finance Company ◽

The Capital Structure

This study aims to analyze the effect of profitability on capital structure, the effect of capital structure on firm value, the effect of profitability on firm value and analyze the effect of profitability on firm value through the capital structure of finance companies on the IDX. This type of research is causal associative research. The population of this study is a finance company listed on the IDX, while the selected sample consists of 11 companies. Determination of samples with Purposive sampling. The data analysis technique uses Path Analysis (path analysis) and the analytical tool used is IBM SPSS 23. The results show that (1) profitability has a positive and not significant effect on capital structure (2) the capital structure has a positive and not significant effect on firm value ( 3) profitability has a positive and significant effect on firm value (4) capital structure is not able to mediate the influence of profitability on firm value.Keywords:Perusahaan Pembiayaan;Profitabilitas;Nilai Perusahaan;Struktur Modal

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The Influence of Website Navigational Design on Improving Tourism Performance: Empirical Studies on Sport Tourism Providers in Indonesia

Research in World Economy ◽

10.5430/rwe.v10n3p408 ◽

2019 ◽

Vol 10 (3) ◽

pp. 408

Author(s):

Vanessa Gaffar ◽

Oce Ridwanudin ◽

Bambang Trinugraha ◽

Ari Riswanto

Keyword(s):

Data Analysis ◽

Literature Review ◽

Path Analysis ◽

Service Provider ◽

Empirical Studies ◽

The Other ◽

Three Dimensions ◽

Sport Tourism ◽

Purposive Sampling ◽

Analysis Technique

The purpose of this study is to examine and to explore the influence of website navigational design as a part of ICT, on decision to choose off road adventure service provider, as a sport tourism provider. The sample is 125 companies from varieties of type and category, by using purposive sampling. Data collected through literature review, observation and questionnaires. Path analysis is used as a data analysis technique with SPSS 20. Results shows that only search options influenced decision to choose off road adventure service provider. The other three dimensions don’t have influence in decision to choose off road adventure service provider. It shows that majority of people use website only to find information and tend to see navigation bar, individual hyperlink and image maps as not important. This means that the level of website literacy among consumer is still low. It is important for companies to educate their consumers on how website could benefit them.

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Pengaruh Profitabilitas pada Kebijakan Dividen dengan Investment Opportunity Set sebagai Variabel Pemediasi

E-Jurnal Akuntansi ◽

10.24843/eja.2020.v30.i01.p16 ◽

2020 ◽

Vol 30 (1) ◽

pp. 212

Author(s):

Ida Ayu Nabila Meidyna ◽

Made Mertha

Keyword(s):

Data Analysis ◽

Path Analysis ◽

Empirical Evidence ◽

Sampling Method ◽

Dividend Policy ◽

Stock Exchange ◽

Investment Opportunity ◽

Purposive Sampling ◽

Analysis Technique ◽

Investment Opportunity Set

The amount of dividends distributed to shareholders depends on the company's dividend policy. This study aims to obtain empirical evidence about the effect of profitability on dividend policy with an investment opportunity set as a mediating variable. This research was conducted at companies classified as LQ45 index on the Indonesia Stock Exchange. The sampling method used was purposive sampling to obtain 87 observations. Data analysis technique used is path analysis. Based on research results, it is known that profitability has a positive and significant effect on investment opportunity set. Profitability has a positive and significant effect on dividend policy. Investment opportunity set has a negative and significant effect on dividend policy. Investment opportunity set is able to mediate the effect of profitability on dividend policy.

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PENGARUH E-PRICE DAN E-TRUST TERHADAP E-LOYALTY PADA ERA PANDEMIK

E-Jurnal Ekonomi dan Bisnis Universitas Udayana ◽

10.24843/eeb.2021.v10.i02.p06 ◽

2021 ◽

pp. 99

Author(s):

Ida Bagus Gde Indra Wedhana Purba ◽

I Gusti Ayu Tirtayani

Keyword(s):

Data Analysis ◽

Path Analysis ◽

Research Method ◽

Descriptive Analysis ◽

Sampling Technique ◽

Consumer Loyalty ◽

Purposive Sampling ◽

Online Marketplace ◽

Analysis Technique

As time has developed, many e-commerce platforms exist in Indonesia, so that competition in maintaining consumer loyalty on an e-commerce website often occurs. This study aims to determine the effect of e-price and e-trust on e-loyalty and the role of e-trust in mediating it. The research method used is quantitative and using questionnaire. The population used in this study are consumers who have ever shopped online through the Indonesian online marketplace who are domiciled in the province of Bali. The sampling technique in this study was purposive sampling and accidental sampling and a sample of 120 respondents. The data analysis technique used is descriptive analysis and path analysis. The result of this research is that Shopee is e-commerce with the biggest enthusiasts in Bali. E-price and e-trust have a positive and significant effect on e-loyalty, and e-price has a positive and significant effect on e-trust, e-trust can mediate the effect of e-price on e-loyalty. This research is expected to be able to provide input to further researchers, e-commerce providers, sellers who sell in e-commerce, and customers. Providing reasonable prices, security in transactions, trust in online vendors, will certainly increase consumer loyalty, either by not moving to other e-commerce and recommending it to others.

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PENGETAHUAN REMAJA SUNDA PERKOTAAN TERHADAP ISTILAH AKTIVITAS DI DAPUR TRADISIONAL SUNDA (The Knowledge of Urban Sundanese Teenagers in Terms of Activities in Sundanese Traditional Kitchen)

Sirok Bastra ◽

10.37671/sb.v9i2.316 ◽

2021 ◽

Vol 9 (2) ◽

Author(s):

Dindin Samsudin ◽

Aef Saefullah

Keyword(s):

Data Analysis ◽

Descriptive Statistics ◽

Quantitative Approach ◽

Survey Method ◽

Purposive Sampling ◽

Data Analysis Technique ◽

Analysis Technique ◽

Household Activities ◽

Younger Generation ◽

The Times

Perkembangan zaman yang berimbas pada perubahan berbagai aspek kehidupan sangat memengaruhi ditinggalkannya bahasa Sunda oleh generasi muda. Jika kenyataan tersebut terus terjadi, tidak menutup kemungkinan dalam beberapa generasi ke depan, bahasa Sunda akan punah. Masalah yang dibahas dalam penelitian ini adalah pengetahuan remaja Sunda perkotaaan terhadap kosakata istilah aktivitas rumah tangga di dapur tradisional Sunda. Penelitian ini bertujuan untuk mengungkapkan penguasaan remaja Sunda perkotaan terhadap kosakata istilah aktivitas rumah tangga di dapur tradisional Sunda. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Sampel penelitian dipilih sebanyak 86 orang secara purposive sampling yang berasal dari wilayah Bandung Raya. Teknik analisis data menggunakan statistika deskriptif (crosstab). Hasil penelitian menunjukkan bahwa pengetahuan remaja Sunda perkotaaan terhadap kosakata istilah aktivitas rumah tangga di dapur tradisional Sunda mencapai rata-rata 70.5814% sehingga dapat dikategorikan cukup. Terdapat sekelompok remaja Sunda di perkotaan yang mengetahui keseluruhan istilah aktivitas rumah tangga di dapur tradisional Sunda yang ditanyakan, tetapi ada juga kelompok remaja lainnya yang hanya mengetahui beberapa istilah. The development of the times which impacted the changes in various aspects of life, significantly affected the abandonment of the Sunda language by the younger generation. If this fact continues, it is possible that in the next few generations, the Sunda language will become extinct. The problem discussed in this study is the knowledge of urban Sundanese teenagers in the vocabulary of the activities in Sundanese traditional kitchens. This study aims to reveal the mastery of urban Sundanese teenagers in terms of activities in Sundanese traditional kitchens. This study uses a quantitative approach with a survey method. 86 persons from Great Bandung areas were chosen purposively as the research samples. The data analysis technique used descriptive statistics (crosstab). The results showed that the knowledge of urban Sundanese teenagers in terms of household activities in Sundanese traditional kitchen reached an average of 70,5814% so it could be categorized as sufficient. There is a group of urban Sundanese teenagers who know all the terms of household activities in Sundanese traditional kitchens that asked, there is also another group of teenagers who only know a few.

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PENGARUH PENGALAMAN AUDITOR, SKEPTISISME PROFESIONAL DAN TEKANAN WAKTU TERHADAP PENDETEKSIAN KECURANGAN DI PERWAKILAN BPKP PROVINSI BENGKULU

Jurnal Akuntansi dan Keuangan ◽

10.29103/jak.v9i1.3649 ◽

2021 ◽

Vol 9 (1) ◽

pp. 45

Author(s):

Lismawati Lismawati ◽

Novita Sari ◽

Mifta Ismalia

Keyword(s):

Data Analysis ◽

Multiple Regression ◽

Audit Quality ◽

Quantitative Approach ◽

Purposive Sampling ◽

Data Analysis Technique ◽

Analysis Technique ◽

Selection Of

This study aims to prove the influence of the auditor's competence, professionalism and ethics on audit quality. This study uses a quantitative approach. Respondents in this study were all auditors in the Bengkulu Province Inspectorate as many as 45 respondents.. The selection of samples tested in this study using purposive sampling. The data analysis technique uses multiple regression analysis.The results of this study indicate that competence affects audit quality. Professionalism also has an effect on audit quality. Auditor ethics also proved to influence audit quality.

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SHOPPING LIFESTYLE AS MEDIATING BETWEEN HEDONIC SHOPPING ON IMPULSE BUYING ONLINE AT MARKETPLACE

Manajemen Bisnis ◽

10.22219/jmb.v10i2.14496 ◽

2020 ◽

Vol 10 (2) ◽

Author(s):

Viajeng Purnama Putri

Keyword(s):

Data Analysis ◽

Path Analysis ◽

Causal Relationship ◽

Path Coefficient ◽

Impulse Buying ◽

Consumer Responses ◽

Purposive Sampling ◽

Path Diagram ◽

Analysis Technique ◽

Hedonic Shopping

This study is to test the effect of hedonic shopping, shopping lifestyle to impulse buying online. This research sample of 100 respondents, taken based on Purposive Sampling .The data analysis uses PLSsoftware3. This path analysis technique will be used in testing the amount of contribution shown by the path coefficient on each path diagram of the causal relationship between variables Hedonic shopping (HS), Shopping Lifestyle (SL), on Impulse Buying (IB). Hedonic shopping support have a positive and significant effect on impulse buying. Shopping lifestyle positif effect on impulse buying and shopping lifestyle able to mediate the effect between hedonic shopping on impulse buying. Hedonic shopping and shopping lifestyle had positively and significantly influenced the consumer’ responses to impulse buying.The findings of this study contribute to the theory of impulse buying online, namely hedonic shopping and shopping lifestyle important factors in realizing impulse buying online.

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Pengaruh Leverage terhadap Kebijakan Dividen dengan Firm Size dan Profitabilitas sebagai Variabel Mediasi pada Perusahaan Sektor Agrikultur di BEI Tahun 2014-2018

Jurnal Ilmu Manajemen ◽

10.26740/jim.v9n2.p412-425 ◽

2021 ◽

Vol 9 (2) ◽

pp. 412

Author(s):

Mia Wahyu Nuraini

Keyword(s):

Data Analysis ◽

Path Analysis ◽

Firm Size ◽

Dividend Policy ◽

Stock Exchange ◽

Sampling Technique ◽

Quantitative Approach ◽

Purposive Sampling ◽

Agriculture Sector ◽

Analysis Tools

This research aims to know and analyze the influence of leverage on dividend policy with firm size and profitability as a mediating variable. This research was conducted on the agriculture sector listed on Indonesia Stock Exchange (IDX) period 2014-2018. The agriculture sector was chosen because his activities on IDX more fluctuate than another sector however, Product Domestic Bruto (PDB) rose consistently during 2014-2017. The type of this research is causal research with a quantitative approach. The population of this research is the agriculture sector listed on IDX period 2014-2018. The population in this research as many as 18 companies. This research sampled using a purposive sampling technique and retrieved nine companies as a sample. Methods of data analysis used in this research using Path Analysis with SmartPLS 3.0 analysis tools. This research found that leverage statistically significant positive to profitability, leverage does not affect the firm size and dividend policy, firm size statistically insignificant to dividend policy, profitability statistically insignificant to dividend policy. Both firm size and profitability can not be mediating variable between leverage and dividend policy. The result of this study hopefully can be used by companies agriculture sector to determine dividend policy. For investors, it is expected that it can be considered before investing.

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PURCHASE INTENTION PADA PRODUK BANK SYARIAH DITINJAU DARI BRAND AWARENESS DAN BRAND IMAGE DENGAN TRUST SEBAGAI VARIABEL MEDIASI

MIX JURNAL ILMIAH MANAJEMEN ◽

10.22441/mix.2018.v8i3.007 ◽

2018 ◽

Vol 8 (3) ◽

pp. 562

Author(s):

Raden Bagus Faizal Irany Sidharta ◽

Ni Luh Ariningsih Sari ◽

Wayan Suwandha

Keyword(s):

Data Analysis ◽

Path Analysis ◽

Market Share ◽

Purchase Intention ◽

Brand Image ◽

Sampling Technique ◽

Brand Awareness ◽

Purposive Sampling ◽

Data Analysis Technique ◽

Analysis Technique

Research aim to analyze influence of 1) Brand Awareness on Trust, 2) Brand Image on Trust, 3) Brand Awareness on Purchase Intention, 4) Brand Image on Purchase Intention, 5) Trust on Purchase Intention, 6) Brand awareness on Purchase Intention through Trust, 7) Brand image on Purchase Intention through Trust on sharia bank product. Sample has taken by using purposive sampling technique with 328 respondents. Data analysis technique used is Path Analysis. The research showed that brand awareness has positive and not significant effect on trust, brand image has positive and significant effect on trust, brand awareness has positive and significant effect on purchase intention, brand image has positive and significant effect on purchase intention, trust has positive and significant effect on purchase intention, brand awareness has not significant effect on purchase intention through trust, brand image has significant effect on purchase intention through trust. The implication of this research would benefit to the management of sharia banking to formulating strategy for increasing market share of sharia banking in Indonesia.

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PENGARUH SERVICE QUALITY, TRUST TERHADAP CUSTOMER SATISFACTIONS SERTA DAMPAKNYA PADA REPATRONAGE INTENTIONS PADA LAZADA (STUDI PADA PENGGUNA LAZADA DI KECAMATAN KEBUMEN)

Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) ◽

10.32639/jimmba.v1i1.394 ◽

2019 ◽

Vol 1 (1) ◽

pp. 92-100

Author(s):

Eva Ristiyani ◽

Harini Abrilia Setyawati

Keyword(s):

Data Collection ◽

Customer Satisfaction ◽

Service Quality ◽

Path Analysis ◽

Likert Scale ◽

Purposive Sampling ◽

Analysis Technique

This study aims to analyze the effect of service quality, trust, on customer satisfaction and its impact on repatronage intentions. Data collection was carried out using a questionnaire using a 4-category Likert scale. This study sampled 100 respondents in the community in Kebumen District. The method used is purposive sampling. The hypothesis was tested using a path analysis technique with the help of the SPSS 22.00 for windows program. The results showed that all variables are valid and reliable, there is no multicollinearity, and also heteroscedasticity does not occur and the model meets the assumption of normality. The effect of service quality on customersatisfactions shows that service quality has a significant effect on customer satisfaction. The influence of trust on customer satisfaction shows that trust has a significant effect on customer satisfaction. The effect of service quality on repatronage intentions shows that service quality has a significant effect on repatronage intentions. The effect of customer satisfaction has a significant effect on repatronage intentions.

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