scholarly journals Analisis Faktor yang Mempengaruhi Kepuasan Pasien di Apotek Rumah Sakit Swasta Karawang

2021 ◽  
Vol 6 ◽  
pp. 116
Author(s):  
Maya Arfania ◽  
Nono Suryana ◽  
Himyatul Hidayah
Keyword(s):  
Service Quality ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional

Apotek rawat jalan merupakan salah satu instalasi bagian penting di Rumah sakit. Strategi untuk memenangkan persaingan dapat dilakukan dengan cara meningkatkan kualitas pelayanan, salah satu indikator yang paling banyak dipakai untuk mengukur kualitas pelayanan adalah tingkat kepuasan pelanggan. Penelitian ini bertujuan untuk mengetahui faktor yang mempengaruhi tingkat kepuasan pasien di Apotek Rumah Sakit Swasta Karawang. Metode pada penelitian ini menggunakan metode survei dengan pendekatan cross sectional. Alat yang digunakan adalah kuesioner SERVQUAL yang mencakup 5 dimensi service quality (Reliability, Assurance, Tangible, Empathy, dan Responsiveness) dengan skala Linkert. Metode analisis yang digunakan adalah analisis deskriptif dan uji chi square dengan taraf kepercayaan 95%. Hasil penelitian menunjukkan pada dimensi Reliability sebagian besar pasien merasa puas (49,2%), pada dimensi Assurance sebagian besar pasien merasa tidak puas (40,1%), pada dimensi Tangible sebagian besar pasien merasa puas (53,8%), pada dimensi Empathy sebagian besar pasien merasa puas (43,1%), dan pada dimensi Responsiveness sebagian besar pasien merasa puas (41,6%). Analisis hubungan tingkat kepuasan pasien terhadap 5 dimensi service quality didapatkan p value 0,01 (Reliability); 0,095 (Assurance); 0,02 (Tangible); 0,08 (Empathy); dan 0,026 (Responsiveness). Dari hasil tersebut disimpulkan bahwa dimensi Reliability, Tangible, dan Responsiveness merupakan faktor yang mempengaruhi tingkat kepuasan pasien di apotek Rumah Sakit Swasta Karawang

scholarly journals Factors Affecting the Utilization of Medical Check Up at the Putri Hijau Level II Hospital

2021 ◽  
Vol 2 (5) ◽  
pp. 16-25
Author(s):  
Putri Junita Sembiring ◽  
Aisyah Simanjorang ◽  
Nur Aini
Keyword(s):  
Service Quality ◽  
Statistical Tests ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Physical Evidence ◽  
Level Ii ◽  
Number Of Patients ◽  
Chi Square Test

The purpose of this research is to investigate the variables that affect the use of medical services. At the Putri Hijau Level II Hospital, you may get checked out. It was decided to employ a kuantitatif research design with a cross sectional design for this particular investigation. Patients who came in for a medical check-up at the Putri Hijau Level II Hospital were included in the research study. According to the results of the first survey, the total number of patients who had medical examinations in 2019 was 2135 individuals. We needed to look at 100 different individuals for our experiment. The chi square test and multiple linear regression were the statistical tests that were used. The results of the chi square test study revealed that the variable service quality (reliability p-value = 0,000, responsiveness p-value = 0,000, assurance p-value = 0,036, empathy p-value = 0,003, physical evidence p-value = 0,026) obtained a p-value less than 0.05, the variable facility p-value = 0.000, the variable rate / price p-value = 0.000, and the variable patient perception obtained a p-value Patient views of the use of Medical Check Up services are associated with service quality (reliability, responsiveness, assurance, empathy, physical evidence) as well as medical facilities, rates / pricing and patient perceptions of the usage of Medical Check Up services (p-value = 0.039 0.05). Using multivariate analysis, it was discovered that one of the variables in this research, the Facility variable, had the most influence on the outcome.

scholarly journals HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN DIRUANGAN POLI UMUM PUSKESMAS BUKITTINGGI

2017 ◽  
Vol 2 (1) ◽  
pp. 45
Author(s):  
Aida - Andriani
Keyword(s):  
Health Care ◽  
New York ◽  
Patient Satisfaction ◽  
Service Quality ◽  
Health Center ◽  
Statistical Test ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Improve Service Quality

<p><em>This research is a</em><em> type of research used in this study is an analytic survey with cross sectional approach. The population in this study were all patients who register at the registration booth at the health center </em><em>tigo baleh</em><em> 2014</em><em>, with a sample size of 65 responden.Teknik sampling conducted by accidental sampling. Data was collected through questionnaires. The statistical test used is the Chi-square test.Results were obtained from 65 respondents who have a high service quality, there are more than most of the 38 people with the percentage (58.5%) respondents who get satisfaction and lower service quality are getting less than half of the 24 people with the percentage (36.9%) get satisfaction. Based on the statistical test obtained p value = 0.035 so when compared with a = 0.10, the p value &lt;a (0.035 &lt;0.10) it can be concluded there is a correlation between the provision of quality primary health care with patient satisfaction tigo Baleh in 2014. Based on the analysis results, we can conclude that there is a relationship with the quality of health care in the patient room satisfaction Poly Public Health Center New York City, is expected to remain on health officials to improve service quality in order to achieve patient satisfaction when treatment visit.</em></p><p><em>Mutu pelayanan dalam kesehatan sangat mempengaruhi kepuasan pasien.</em><em>Penelitian ini merupakan penelitian Jenis penelitian yang digunakan dalam penelitian ini adalah survey analitik dengan menggunakan pendekatan cross sectional. Populasi dalam penelitian ini adalah seluruh pasien yang mendaftar pada loket pendaftaran di Puskesmas Tigo Baleh Bukittinggi tahun 2014, dengan jumlah sampel 65 responden.Teknik pengambilan sampel dilakukan dengan Accidental Sampling. Pengumpulan data dilakukan dengan kuesioner. Uji statistik yang digunakan adalah uji Chi-square.</em><em> </em><em>Hasil penelitian diperoleh dari 65 orang responden yang mendapatkan mutu pelayanan tinggi terdapat lebih dari sebagian yaitu 38 orang dengan persentase (58.5%) mendapatkan kepuasan dan responden yang mendapatkan mutu pelayanan rendah terdapat kurang dari separoh  yaitu  24 orang dengan presentase (36.9%) mendapatkan kepuasan.</em><em> </em><em>Berdasarkan uji statistik didapatkan   p value  = 0,067 sehingga bila dibandingkan dengan a = 0,10 maka  p value &lt; a ( 0,035 &lt; 0,10 ) maka dapat ditarik kesimpulan ada hubungan antara pemberian mutu pelayanan dengan kepuasan pasien dipuskesmas tigo baleh Bukittinggi tahun 2014.</em><em> </em><em>Berdasarkan hasil analisis tersebut dapat disimpulkan bahwa terdapat hubungan</em><em> mutu pelayanan kesehatan dengan kepuasan pasien di ruangan Poli Umum Puskesmas Tigo Baleh Bukittinggi, diharapkan kepada petugas kesehatan agar tetap meningkatkan mutu pelayanan agar tercapainya kepuasan pasien ketika kunjungan berobat.</em></p>

scholarly journals Analisis Mutu Pelayanan Nifas Pertama (Kf1) oleh Bidan di Puskesmas di Kabupaten Pemalang Tahun 2018

2019 ◽  
Vol 7 (2) ◽  
pp. 115-123
Author(s):  
Ragil Sri Pamungkas ◽  
Chriswardani Suryawati ◽  
Apoina Kartini
Keyword(s):  
Service Quality ◽  
Statistical Tests ◽  
Sample Selection ◽  
Simple Random Sampling ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Health Centres ◽  
Childbirth Care

Maternal Mortality Rate (MMR) in Pemalang Regency in 2017 is still high and happens a lot during childbirth time period (72%). One of the efforts for reducing MMR is the quality service of childbirth for the process of mother and baby recovery, early detection of complications, taking care of and referral of complications. The aim of the study is to determine and analyze the quality of the first childbirth service (KF1) and factors related to the service quality of first childbirth (KF1) by midwives at Health Centres in Pemalang Regency.Quantitative research method used cross sectional research type, sample selection by simple random sampling at 100 civil servant of midwives working period of at least three years in 14 health centres in each sub-district in Pemalang Regency. Data collections were done by questionnaires and observations, data analysis with chi-square statistical tests and multivariate with multiple logistic regression.Research results showed that the service quality of the first childbirth (KF1) is lacking (53%), lacking motivation (54%), less reward (65%), less supervision (50%) and workload according to the standard (57%). Variables related to the service quality of the first childbirth (KF1) are motivation (p-value = 0.018) and rewards (p-value = 0.003). While the variables not related to the service quality of the first childbirth (KF1) are supervision (p-value = 0.229) and workload (p-value = 0.774). The factors that influence the service quality of the first childbirth (KF1) are rewards (value p = 0.031 and OR = 3,466).Suggestions for improving the service quality of the first childbirth (KF1) are midwives have to be more optimal in giving childbirth care and health education, head of health centres can divide the tasks equally among all midwives, midwives in working have to create a positive attitude, the head of the health centres praises the success of childbirth care, the head of the health centres can allocate funds for the transportation of home visits, the implementation of supervision is carried out on a scheduled and routine for all midwives.

scholarly journals FACTORS WHICH ARE RELATED TO LEVEL ACCREDITATION IN THE PUBLIC HEALTH CENTER IN KONAWE DISTRICT

2021 ◽  
Vol 3 (2) ◽  
pp. 35-40
Author(s):  
Isjan Harisal Liambo ◽  
Tasnim Tasnim ◽  
Jasmurni Munir
Keyword(s):  
Public Health ◽  
Service Quality ◽  
Health Center ◽  
Positive Relationship ◽  
Health Workers ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Significant Positive Relationship ◽  
Public Health Center

Background: Based on a preliminary survey conducted at a public and basic accredited health center by interviewing several staff at the health services , they said that the accredited Public health center had human resources in terms of quality and quantity, inadequate facilities and infrastructure. Also, administrative services  was under standard operating procedures and it has not been carried out optimally. The quality of service has not met the standards as a service facility at the first level. Methods: This study is an observational study which used a cross sectional approach. The sample in this study were 139 health workers. The analysis used  chi square. Result: There is a significant positive relationship between resources with the level of Public health center accreditation ( p-value= 0.000<0.05). There is a significant positive relationship between infrastructure and the level of accreditation ( p-value= 0.000<0.05). There is a significant positive relationship between service quality and accreditation level ( p-value= 0.005<0.05). Conclusion: There is the relationship between resources, infrastructure, service quality and the level of Public health center accreditation.

scholarly journals RELATIONSHIP BETWEEN SERVICES QUALITY AND PATIENTS’ SATISFACTION IN OUTPATIENT WARD OF PETALABUMI GENERAL HOSPITAL OF RIAU PROVINCE

2019 ◽  
Vol 5 (3) ◽  
pp. 202-206
Author(s):  
Firda Resty ◽  
Yesica Devis
Keyword(s):  
Health Services ◽  
Service Quality ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Five Dimensions ◽  
Patients Satisfaction ◽  
Outpatient Unit ◽  
Quality Health ◽  
Chi Square Test

Improving service quality is a top priority in a hospital management. Quality health services could be appeared from five dimensions, namely reliability, responsiveness, assurance, empathy, and tangibles. Excellent patients’ satisfaction will be obtained if health services applied were in better quality. This research aim was to find out the correlation between service quality with patients’ satisfaction in outpatient unit of Petala Bumi General Regional Hospital of Riau Province. This was a quantitative study with cross sectional design. Sample were 96 patients which taken by accidental sampling. Data analyzed was bivariate with used Chi Square Test. The result obtained there were correlation reliability ( P value = 0,021, value of OR 3,000), responsiveness ( P value = 0,000, value of OR 5,432), assurance (P value = 0,018, value of OR 3,096), emphaty (P  value = 0,004, value of OR 3,850), tangible ( P value = 0,010, value of OR 3,392) with patients’ satisfaction in outpatient unit of Petala Bumi GRH of Riau Province. It could be concluded that there was a relationship between service quality and patients’ satisfaction at the outpatient unit at Petala Bumi GRH of Riau Province. This result suggests to the Petala Bumi GRH on Riau Province to create a strategy and efforts to improve the quality of health services in order to patients’ satisfaction cloud be increased continually.

scholarly journals ANALISIS HUBUNGAN MUTU PELAYANAN DAN MANAJEMEN PENANGANAN KELUHAN DENGAN KEPUASAN PASIEN DI RSUD SIJUNJUNG

2018 ◽  
Vol 9 (1) ◽  
pp. 49
Author(s):  
Edison Edison
Keyword(s):  
Quality Of Service ◽  
Patient Satisfaction ◽  
Service Quality ◽  
Regional Hospital ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Consecutive Sampling ◽  
Complaint Handling

Abstract Regional Hospital Sijunjung is a state hospital class C, has a challenge in improving the quality of service for patient satisfaction, this is because the survey of public satisfaction index decreased from 2015-2016 year that is 43.78% decreased to 40.18%. This study aims to analyze the relationship analysis of relationship quality of service and management of complaint handling with patient satisfaction in Regional Hospital Sijunjung. This research is cross sectional study. This research was conducted in April-July 2017 in Regional Hospital Sijunjung. The population in this study were all patients treated in the inpatient ward of Regional Hospital Sijunjung with sample size 106 samples. Sampling technique with consecutive sampling. Data were analyzed univariat by using importance performance analysis (IPA) and bivariate by using chi square test.The results of research known patient satisfaction of service in regional hospitals Sijunjung able to meet patient expectations of 89.01%. A small percentage of respondents (9.4%) stated that the quality of service was poor. Less than half of respondents (29.2%) said the management of complaints handling is not good. There is relationship between service quality and management of complaint handling with patient satisfaction in Regional Hospital Sijunjung (p value <0,05). This study concludes that there are relationship of service quality and management of complaint handling with patient satisfaction. Continuous monitoring and evaluation of service quality through patient satisfaction survey and prompt response service to patient complaints. Keywords: Patient satisfaction, service quality, complaint handling Abstrak RSUD Sijunjung merupakan rumah sakit negeri kelas C, memiliki tantangan dalam peningkatan  mutu pelayanan untuk kepuasan pasien, hal ini karena survey indeks kepuasan masyarakat mengalami penurunan dari tahun 2015-2016 yaitu 43,78% menurun menjadi 40,18%. Penelitian ini bertujuan untuk menganalisis hubungan mutu pelayanan dan manajemen penanganan keluhan dengan kepuasan pasien di RSUD Sijunjung. Penelitian ini merupakan penelitian cross sectional. Penelitian ini dilakukan bulan April-Juli tahun 2017 di RSUD Sijunjung. Populasi dalam penelitian ini adalah semua pasien yang dirawat di ruang rawat inap RSUD Sijunjung dengan jumlah sampel 106 sampel. Teknik pengambilan sampel dengan consecutive sampling. Data dianalisis secara univariat dengan menggunakan importance performance analysis (IPA) dan bivariat dengan menggunakan uji chi square. Hasil penelitian diketahui kepuasan pasien terhadap pelayanan di RSUD Sijunjung mampu memenuhi harapan pasien sebesar 89,01%. Sebagian kecil responden (9,4%) menyatakan mutu pelayanan kurang baik. Kurang dari separoh responden (29,2%) menyatakan manajemen penanganan keluhan kurang baik. Terdapat hubungan mutu pelayanan dan manajemen penanganan keluhan dengan kepuasan pasien di RSUD Sijunjung (p value < 0,05). Penelitian ini menyimpulkan terdapat hubungan mutu pelayanan dan manajemen penanganan keluhan dengan kepuasan pasien. Perlu melakukan monitoring dan evaluasi secara terus menerus terhadap kualitas layanan melalui suvey kepuasan pasien dan layanan cepat tanggap terhadap keluhan pasien Kata kunci : Kepuasan pasien, mutu pelayanan, manajemen keluhan

scholarly journals HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN PESERTA BPJS DI UNIT RAWAT INAP PUSKESMAS CIBUNGBULANG KABUPATEN BOGOR TAHUN 2018

PROMOTOR ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. 130
Author(s):  
Lisna Maulina ◽  
T. Abdul Madjid ◽  
Indira Chotimah
Keyword(s):  
Service Quality ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Purposive Sampling

<p>Kepuasan pasien adalah tingkat perasaan pasien yang timbul sebagai akibat dari kinerja pelayanan kesehatan yang diperolehnya setelah pasien membandingkan dengan apa yang diharapkannya. Service quality yang tinggi merupakan faktor terpentingnya agar tercapainya mutu pelayanan kesehatan di Puskesmas Cibungbulang Kabupaten Bogor. Tujuan penelitian ini untuk mengetahui<br />hubungan mutu pelayanan kesehatan dengan kepuasan pasien di instalasi rawat inap. Penelitian ini menggunakan metode kuantitatif dengan desain penelitian cross sectional. Sampel yang diambil menggunakan teknik purposive sampling didapatkan 1,864 pasien di instalasi rawat inap. Intrumen penelitian menggunakan kuesioner. Data dianalisis mengunakan uji statistik Chi Square dengan tingkat kemaknaan p-value ? 0,05. Lokasi penelitan dilakukan pada Puskesmas Cibungbulang. Hasil penelitian ini menunjukan bahwa faktor tangible (p-value=0,125), faktor reliability (p-value = 0,285), dan faktor assurance (p-value = 0,702) tidak terdapat hubungan dengan kepuasan pasien di puskesmas cibungbulang. Sedangkan faktor responsiveness (p-value = 0,000) dan faktor<br />empathy (p-value = 0,000) terdapat hubungan dengan kepuasan pasien di puskesmas cibungbulang.</p>

scholarly journals RELATIONS BETWEEN THE QUALITY OF HEALTH SERVICES WITH OUTPATIENT LOYALTY IN POLY OBGYN RSIA ERIA PEKANBARU IN 2016

1930 ◽  
Vol 7 (02) ◽  
pp. 61-68
Author(s):  
Leon Candra ◽  
Rosi Hairati
Keyword(s):  
Service Quality ◽  
Sampling Technique ◽  
Bivariate Analysis ◽  
Measuring Instruments ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Patient Loyalty ◽  
Cross Sectional Design ◽  
Improve Service Quality

Customer loyalty is a person who buys, especially purchase regularly and repeat edly (Hassan, 2008). The purpose of this study is whet her there is a relationship of health service quality and out patient loyalty of poly OBGYN in RSIA Eria Bunda Pekanbaru 2016. This research method is quantitative analytic observational using cross-sectional design, respondents were out patients of poly OBGYN RSIA Eria Bunda Pekanbaru. The study sample as many as 97 out patients. The sampling technique is purposive sampling. The analysisis univariate and bivariate analysis using Chi-square, measuring instruments used were question naires and computerized data processing. The results showed anassociation between tangibles (p value = 0.046 and POR = 2.9), reliability (p value = 0.007, and POR = 4) and empathy (p value = 0.031, and POR = 3.4) with patient loyalty in the Poly Obgyn RSIA Eria Bunda Pekanbaru. The absence of a relationship between responsiveness (p value = 0.079, and POR = 0.3) and assurance (p value = 0.593, and POR = 1.4) with patient loyalty in the Poli OBGYN RSIA Eria Bunda Pekanbaru. Suggested for RSIA Eria Bunda Pekanbaru need to do the training, disseminating feed back, criticisms, and suggestions of the patien/family and need to think about how to suppress deficiencies in service, equipment (tangible ) to improve service quality, and human resources, that are expected to display the superior it service.

scholarly journals Factors Affecting Tubal Ligation Contraception Method among Women of Childbearing-Age in Karangayu, Semarang

2018 ◽  
Vol 13 (3) ◽  
pp. 146
Author(s):  
Priharyanti Wulandari ◽  
Dwi Nur Aini ◽  
Vivy Setyani Wulandari
Keyword(s):  
Service Quality ◽  
Information Access ◽  
Sampling Technique ◽  
Cross Sectional Study ◽  
Tubal Ligation ◽  
P Value ◽  
Childbearing Age ◽  
Chi Square ◽  
Cross Sectional ◽  
Factors Affecting

<p><strong>ABSTRACT</strong><br />Tubal ligation is a very effective contraception method, but only a few women interested to do it. There are several factors influencing tubal ligation choice including husband’s support, motivation, information access, and service quality. The purpose of this research was to identify the factors that influence the low interest on using tubal ligation contraception method. This was a cross sectional study with purposive sampling technique (n=56). The results showed there were relationship between the low interest of tubal ligation contraception method with husband’s support (p value 0,003), motivation (p value 0.001), information access (p value 0.001), and service quality (p value 0,003). It can be concluded that the investigated factors have a significant relationship with the low interest of tubal ligation contraception method. In order to succeed the family planning program, women are expected to understand tubal ligation contraception.</p><p><em><strong>ABSTRAK</strong></em><br /><em>Metode kontrasepsi tubektomi sangat efektif, namun sekarang tubektomi termasuk kontrasepsi yang memiliki peminat terendah. Hal itu di pengaruhi beberapa faktor yaitu dukungan suami, motivasi, akses informasi, dan kualitas pelayanan. Berdasarkan studi pendahuluan terhadap 11 responden, 9 orang mengatakan kurang berminat melakukan tubektomi. Tujuan penelitian adalah untuk mengetahui faktor-faktor yang mempengaruhi rendahnya minat kontrasepsi tubektomi. Rancangan penelitian ini mengunakan cross sectional dengan teknik sampling purposif, sampel sebesar 56 responden. Penelitian ini menggunakan uji statistik Person Chi Square. Hasil penelitian didapatkan bahwa terdapat hubungan antara rendahnya minat kontrasepsi tubektomi dengan dukungan suami (p value 0,003), motivasi (p value 0,001), akses informasi (p value 0,001), kualitas pelayanan (p value 0,003). Faktor-faktor yang telah di teliti memiliki hubungan yang sangat erat dengan rendahnya minat kontrasepsi tubektomi. Di harapkan wanita usia subur dapat memahami tentang kontrasepsi tubektomi supaya tujuan keluarga berencana dapat terlaksana.</em></p>

Hubungan Sikap dan Karakteristik Pasangan Usia Subur (PUS) dengan Keikutsertaan dalam Program KB di Wilayah Kerja UPT Puskesmas Sungai Raya Kecamatan Sungai Raya Kabupaten Aceh Timur

2020 ◽  
Vol 8 (2) ◽  
pp. 105-114
Author(s):  
Ainul Mardhiah ◽  
Nova Hasbani Prima Dewi ◽  
Aminy Aminy
Keyword(s):  
Family Planning ◽  
Family Planning Program ◽  
The Elderly ◽  
P Value ◽  
Planning Program ◽  
Elderly Age ◽  
Chi Square ◽  
Cross Sectional ◽  
The Family ◽  
Relationship Of

The family planning program also aims to improve the quality of the family in order to generate a sense of security, peace and hope of a better future in realizing the prosperity of birth and inner happiness. Allegedly the factor causing EFA participation in the family planning program is characteristic. The purpose of this research is to know the relationship of attitude and characteristic of Elderly Age Couple (PUS) with participation in family planning program at UPT Puskesmas Sungai Raya Sungai Raya District, East Aceh regency 2018. The research design used was analytic survey with cross sectional design. The population of this study is all Pairs Age of Fertile located in Work Area UPT Sungai Raya Public Health Service Center in January to December 2017 which amounted to 1897 people. Sampling using Slovin formula, obtained as many as 95 samples. The study was conducted from 7-17 July 2018 using questionnaires by interview. Statistical test using chi-square test. Result of research indicate that majority of fertile couple couples (PUS) participate in family planning program as much as 67 respondents (70,5%). Statistically there is relationship of attitude and characteristic of Elderly Age Couple (EFA) with non participation in family planning program in Working Area of UPT Puskesmas Sungai Raya Sungai Raya District of East Aceh Regency 2018 with p value <0,1. It is recommended that the family planning program holders in UPT Puskesmas Sungai Raya Sungai Raya District of East Aceh District to invite cross-sectoral figures to hold meetings to create mini workshop plans at least once a month to increase the participation of the Elderly Age Couple (PUS) in family planning programs. Keyword : Family Planning Program, Attitudes, CharacteristicsABSTRAKProgram KB juga bertujuan untuk meningkatkan kualitas keluarga agar dapat timbul rasa aman, tentram, dan harapan masa depan yang lebih baik dalam mewujudkan kesejahteraan lahir dan kebahagiaan batin. Diduga faktor yang menyebabkan ketidakikutsertaan PUS dalam program KB adalah karakteristik. Tujuan penelitian ini untuk mengetahui hubungan sikap dan karakteristik Pasangan Usia Subur (PUS) dengan keikutsertaan dalam program KB di Wilayah Kerja UPT Puskesmas Sungai Raya Kecamatan Sungai Raya Kabupaten Aceh Timur tahun 2018. Desain penelitian yang digunakan adalah survei analitik dengan rancangan bedah lintang. Populasi dari penelitian ini adalah seluruh Pasangan Usia Subur yang berada di Wilayah Kerja UPT Puskesmas Sungai Raya pada bulan Januari sampai dengan Desember tahun 2017 yang berjumlah 1.897 orang. Pengambilan sampel menggunakan rumus Slovin, didapatkan sebanyak 95 sampel. Penelitian dilaksanakan dari tanggal 7-17 Juli tahun 2018 menggunakan kuesioner dengan cara wawancara. Uji statistik menggunakan uji chi-square. Hasil penelitian menunjukkan bahwa mayoritas Pasangan Usia Subur (PUS) ikut serta dalam program KB yaitu sebanyak 67 responden (70,5%). Secara statistik ada hubungan sikap dan karakteristik Pasangan Usia Subur (PUS) dengan ketidakikutsertaan dalam program KB di Wilayah Kerja UPT Puskesmas Sungai Raya Kecamatan Sungai Raya Kabupaten Aceh Timur tahun 2018 dengan p value < 0,1. Sebaiknya pemegang program KB di UPT Puskesmas Sungai Raya Kecamatan Sungai Raya Kabupaten Aceh Timur agar mengajak tokoh lintas sektor agar mengadakan pertemuan untuk membuat rencana loka karya mini setidaknya satu bulan sekali untuk meningkatkan keikutsertaan Pasangan Usia Subur (PUS) dalam program KB.Kata Kunci : Program KB, Sikap, Karakteristik

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