scholarly journals BERBAGAI KESALAHAN TATA LANGKAH PEKERJAAN LABORATORIUM KLINIK

2018 ◽  
Vol 15 (3) ◽  
pp. 121
Author(s):  
Prihatini .
Keyword(s):  
Laboratory Procedure ◽  
Good Communication ◽  
Laboratory Errors ◽  
Laboratory Services ◽  
The Right ◽  
Analytic Sessions ◽  
Diagnosis Of Diseases

Laboratory procedure errors occurred in some cycle parts during prae-analytic, analytic and post analytic sessions, they must beexcluded and prevented in the process because the outcome would support the diagnosis of diseases also to enhance their confidence.The laboratory works were carried out in the right methods, is suppervised accurately base on haematological, microbiological, clinicalchemistry and immunological standard examinations. Any deviation although the procedure results according the standard one mustbe registered. Laboratory errors revealed must be monitored as the means to reduce errors and to threat them well. Beside it is necessaryto have a good communication between patients, doctors as well as with the laboratory services.

scholarly journals DAMPAK PERILAKU KONSUMEN TERHADAP PENGGUNAAN AKSES SITUS ON-LINE SHOP (STUDI KASUS PADA MAHASISWA DI UNIVERSITAS PANCASAKTI TEGAL)

2018 ◽  
Vol 1 (2) ◽  
pp. 148
Author(s):  
Agnes Dwita Susilawati ◽  
Dewi Apriani Fr
Keyword(s):  
Data Analysis ◽  
Consumer Behavior ◽  
Consumer Satisfaction ◽  
Human Life ◽  
The Internet ◽  
Chi Square ◽  
Cultural Economic ◽  
Good Communication ◽  
On Line ◽  
The Right

<p>ABSTRACT</p><p><br />The development of information technology has touched various joints of human life, especially the development of the internet. The development of the internet forms a new world where every individual has the right and ability to interact with other individuals indefinitely. The objectives of the research are (1) The influence of service quality on consumer satisfaction in accessing online shop website, (2) To know the influence of attitude and trust toward online shop shop user and (3) Influence of satisfaction to consumer loyalty online shop. Data analysis method used is included in the category of quantitative data analysis is a data analysis using statistical instruments. Statistical instruments used are Chi Square Test and performed using SPSS (Statistical Package For Social Science) software. The results of model fit testing showed that the four factors (cultural, economic, social and ethical) that have the most contigency coefficient on consumer behavior in accessing online shop site are Social variables. This means showing a group of people or individuals having a relationship between consumers with each other in choosing products through an online shop site and building good communication in choosing products and knowing the risks faced when buying products through online shop site.</p><p>Keywords: Consumer Behavior, Use of On-Line Website Access Shop</p>

Communication and Conflict Resolution in the Workplace

2019 ◽  
Vol 13 ◽  
pp. 25-46
Author(s):  
MARK DIRIKORIGHA SALVATION
Keyword(s):  
Performance Appraisal ◽  
Communication Skills ◽  
Team Building ◽  
Effective Communication ◽  
Team Work ◽  
Work Team ◽  
Team Members ◽  
Good Communication ◽  
Performance Teams ◽  
The Right

Good communication is required to build and maintain mutual relationship in project teams. This is because effective communication can enable a work team to achieve their goals. This stems from the fact that when the employees understand the management expectations and target goals, they will be able to do their work task based on the required standard. Also, effective communication is critical to the success of team work because the ability to work together without issues is determined by conveying the right information at the right. However, despite the crucial role played by effective communication in a productive work environment, it was found that Matrix Coating Resource Sdn Bhd (MCR) often experience communication issues among the workforce and this result to workplace conflict and employee relationship issues. It was on this note that this consultancy project critically examined the communications and employee relationships practices of MCR in order to determine key areas required to improve project tasks completion. A sample of 50 respondents were chosen from the workforce using both interview and questionnaire instruments. The study found that the staff of Matrix often experience communication issues and this leads to disagreements and misunderstanding among the workforce. This is because proper communication using appropriate channel can help to ease both the number and severity of workplace conflicts. Driven by this, it was proposed that the management of Matrix should do well to employ people with solid communication skills because this will allow them to work together cohesively and professionally, address the issue through training exercises and behaviour modeling. It should conduct constant training programmes especially for the new staff so as to improve their ability to communicate clearly and concisely with colleagues and work team members, include communication skills in the appraisal of employees’ performance and tie the organization’s objectives into performance appraisal so as to achieve the goals of the company and develop team building exercises to strengthen intra-office relationship. This is because high performance teams often become more cohesive overtime as they gain experiences working and communicating with other teams in the workplace. Therefore, exciting activities such as informal networking groups, team exercises and others so as to enable the staff to work together in a cohesive way. The team building process will allow the team members to learn the best ways to work together through team experience without issues.

Quality and managerial issues

2019 ◽  
pp. 637-664
Author(s):  
Gavin Spickett
Keyword(s):  
Legal Framework ◽  
Laboratory Services ◽  
Appropriate Treatment ◽  
The Uk ◽  
The Right

Clinical and laboratory services do not operate in isolation but are integrated into the clinical and managerial framework of a hospital, and in the UK into a nationwide network (the NHS). This provides a constraint in both managerial and financial terms and also provides a legal framework in which services are delivered. It is essential that no matter where the patient is treated the right diagnosis is reached and the appropriate treatment is given. This chapter describes quality and managerial issues related to immunology and allergy, and gives an overview of the structure of the NHS.

scholarly journals Evolving approaches to management of quality in clinical microbiology.

1994 ◽  
Vol 7 (1) ◽  
pp. 55-88 ◽  
Author(s):  
R C Bartlett ◽  
M Mazens-Sullivan ◽  
J Z Tetreault ◽  
S Lobel ◽  
J Nivard
Keyword(s):  
Quality Management ◽  
Clinical Microbiology ◽  
Information Quality ◽  
Cumulative Effect ◽  
Third Party ◽  
Continuous Quality ◽  
Specimen Collection ◽  
Laboratory Services ◽  
The 1960S ◽  
The Right

Quality management in clinical microbiology began in the 1960s. Both government and professional societies introduced programs for proficiency testing and laboratory inspection and accreditation. Many laboratory scientists and pathologists were independently active and creative in expanding efforts to monitor and improve practices. The initial emphasis was placed on intralaboratory process. Later, attention was shifted to physician ordering, specimen collection, reporting, and use of information. Quality management in the laboratory depends in large part on the monitoring of indicators that provide some evidence of how laboratory resources are being used and how the information benefits patient care. Continuous quality improvement should be introduced. This consists of a more thorough assessment of doing the right things versus the wrong things in terms of customer demand and satisfaction and studying the cumulative effect of error when responsibility is passed from one person to another. Prevention of error is accomplished more through effective training and continuing education than through surveillance. Also, this system will force more conscious attention to meeting the expectations of the many customers that must be satisfied by laboratory services, including patients, physicians, third-party payers, and managed-care organizations.

scholarly journals Quality improvement efforts in pre-analytical phase

2019 ◽  
Vol 26 (1) ◽  
pp. 118
Author(s):  
Osman Sianipar
Keyword(s):  
Quality Improvement ◽  
Clinical Laboratory ◽  
Sample Storage ◽  
Laboratory Errors ◽  
Laboratory Services ◽  
Laboratory Results ◽  
Patient Preparation ◽  
Quality And Patient Safety ◽  
Analytical Phase ◽  
Article Quality

In a clinical laboratory services pre-analytical phase has plays an important role in term of quality and patient safety. Pre-analytical phase is a phase before analyzing sample in laboratory which  includes  patient preparation, sampling, labeling, sample transportation, sample storage,  and preservation of samples that might influence the laboratory results. In this phase it involves interaction between patient, doctor, laboratory personels, and other staff outside the laboratory. Therefore, it could be assumed that in this phase many sample are collected, many laboratory tests are requested, many individuals are involved and therefore laboratory errors might be occured. Laboratory errors can occur either in pre-analytical, analytical, or post analytical phases but the most frequently errors occur in pre-analytical phase. In this article, quality improvement efforts in pre-analytical phase will be discussed in order to minimize pre-analytical error. 

A pilot study for establishing quality indicators in molecular diagnostics according to the IFCC WG-LEPS initiative: preliminary findings in China

2019 ◽  
Vol 57 (6) ◽  
pp. 822-831 ◽  
Author(s):  
Rui Zhou ◽  
Yali Wei ◽  
Laura Sciacovelli ◽  
Mario Plebani ◽  
Qingtao Wang
Keyword(s):  
Patient Safety ◽  
Quality Indicators ◽  
Molecular Diagnostics ◽  
Clinical Chemistry ◽  
Priority Level ◽  
Laboratory Errors ◽  
Promising Tool ◽  
Laboratory Services ◽  
Total Testing Process

Abstract Background Quality indicators (QIs) are crucial tools in measuring the quality of laboratory services. Based on the general QIs of the Working Group “Laboratory Errors and Patient Safety (WG-LEPS)” of the International Federation of Clinical Chemistry and Laboratory Medicine (IFCC), specific QIs have been established in order to monitor and improve the quality of molecular diagnostics, and to assess the detection level of associated disease. Methods A survey was conducted on 46 independent commercial laboratories in China, investigated using questionnaires and on-site inspections. Specific QIs established were mainly based on the specific laboratory work-flow for molecular diagnoses. The specific QI results from three volunteer laboratories were collected and used to validate their effectiveness. Results Of the 46 laboratories participating in the study, 44 (95.7%), conducted molecular diagnostics. Of 13 specific established QIs, six were priority level 1, and seven, priority level 3. At pre-evaluation of data from the three volunteering laboratories, it was found that the newly classified specific QIs had outstanding advantages in error identification and risk reduction. Conclusions Novel specific QIs, a promising tool for monitoring and improving upon the total testing process in molecular diagnostics, can effectively contribute to ensuring patient safety.

scholarly journals Identification of the Parent Activity in helping the development of social skills – Emotional children ages 5-6 Years in Kindergarten Independent Islamic, Percut Sei Tuan, Medan Deli Serdang Regency. TA. 2018-2019

2020 ◽  
Vol 3 (2) ◽  
pp. 1094-1098
Author(s):  
Nur Dwi Febrianti ◽  
Anita Yus ◽  
Yusnadi Yusnadi
Keyword(s):  
Social Skills ◽  
Skills Development ◽  
Social Emotional ◽  
Emotional Skills ◽  
Good Communication ◽  
The Social ◽  
The Family ◽  
Data Source ◽  
The Right ◽  
And Behavior

This event will be based on research to find out the parent activity in helping develop social-emotional ketermpilan ages of 5-6 years in the accompanying children,  establish good communication with the child, give a chance in children, keep an eye on children in order to remain controlled, encouragement or motivation of the child, redirect the child to have and develop the basics of self discipline. This research aims to know the social-emotional skills development of children ages 5-6 years in Islamic kindergarten independent sub-district of percut sei tuan deli serdang district ta.  2018 – 2019 and to know activities performed parents in cleaner development of social skills-emotional children aged 5-6 years in Islamic kindergarten independent sub-district of percut sei tuan deli serdang district ta. 2018-2019. The methods used are qualitative research methods. The data source that is taken is the father who served as head of the household and the mother who served as housewives in a kindergarten independent Islamic as much as 5 (five) head of the family that serves as the source of the informant. The results showed that there is a difference between the children who accompanied the same parents with children who are not accompanied by her parents in helping the development of the social-emotional skills of children aged 5-6 years in kindergarten independent Islamic with children who are not accompanied by her parents in helping the development of the social-emotional skills of children aged 5-6 years in kindergarten independent Islamic in associating with other people by way of doing activities together with teachers and classmates, follow instructions with how to accomplish the task as instructed, to identify and manage those emotions and behavior in a manner express themselves in accordance with the emotional conditions indicated, thinking of the right solution to conflict with how to determine the right way if you're having difficulty, hang on to the task by means of the task given to the penyele saian, and engage in social conversations and cooperative play by taking the initiative to invite friends to talk.

scholarly journals Pengembangan Model Mutasi dalam Upaya Peningkatan Kinerja

2019 ◽  
Vol 3 (1) ◽  
pp. 52
Author(s):  
Muhammad Nairil Anam ◽  
Windijarto Windijarto ◽  
Falih Suaedi
Keyword(s):  
Data Analysis ◽  
Employee Performance ◽  
Field Research ◽  
Improve Performance ◽  
Good Communication ◽  
Analysis Techniques ◽  
Theoretical Perspectives ◽  
Personal Approach ◽  
Qualitative Descriptive ◽  
The Right

Mutation is one of the efforts of human resource management to place the right person in the right position to improve employee performance. Meanwhile, mutation is still problematic and has not been organized effectively since the models used are not entirely in accordance with rules and theoretical perspectives. Accordingly, an evaluation of the models used currently is required to implement the development of models of mutation to improve employee performance. This research generally aims to illustrate what kind of models of mutation is used and to develop models of mutation to improve performance of the Coordinating Body of Agricultural, Fisheries, and Forestry Extensions in Bangka-Belitung Islands Province. This research uses rules and theoretical perspectives and qualitative descriptive method. The research location is the offices of Regional Employment Board and Coordinating Body of Agricultural, Fisheries, and Forestry Extensions in Bangka-Belitung Islands Province. Informants of this research are people who are involved in making and receiving decisions of the mutations. The data collection is conducted with a preliminary observation, followed by field research that includes interviews and documentation. Data analysis techniques used in this research are qualitative data analysis techniques. From the research, it can be concluded that the development of models of mutation needs to be implemented to improve performance since the models used in 2015 were still insufficient, especially in the process of intensive and personal approach, which caused inaccuracy of data due to lack of good communication.

scholarly journals Clinical laboratory: bigger is not always better

Diagnosis ◽  
2018 ◽  
Vol 5 (2) ◽  
pp. 41-46 ◽  
Author(s):  
Mario Plebani
Keyword(s):  
Quality Indicators ◽  
Clinical Laboratory ◽  
Diagnostic Errors ◽  
Test Volume ◽  
Laboratory Errors ◽  
Clinical Laboratories ◽  
Laboratory Services ◽  
Intermediate Outcomes ◽  
Performance Specifications ◽  
The Relationship

AbstractLaboratory services around the world are undergoing substantial consolidation and changes through mechanisms ranging from mergers, acquisitions and outsourcing, primarily based on expectations to improve efficiency, increasing volumes and reducing the cost per test. However, the relationship between volume and costs is not linear and numerous variables influence the end cost per test. In particular, the relationship between volumes and costs does not span the entire platter of clinical laboratories: high costs are associated with low volumes up to a threshold of 1 million test per year. Over this threshold, there is no linear association between volumes and costs, as laboratory organization rather than test volume more significantly affects the final costs. Currently, data on laboratory errors and associated diagnostic errors and risk for patient harm emphasize the need for a paradigmatic shift: from a focus on volumes and efficiency to a patient-centered vision restoring the nature of laboratory services as an integral part of the diagnostic and therapy process. Process and outcome quality indicators are effective tools to measure and improve laboratory services, by stimulating a competition based on intra- and extra-analytical performance specifications, intermediate outcomes and customer satisfaction. Rather than competing with economic value, clinical laboratories should adopt a strategy based on a set of harmonized quality indicators and performance specifications, active laboratory stewardship, and improved patient safety.

scholarly journals Metode Terintegrasi sebagai Edukasi Paling Tepat oleh Dokter kepada Pasien Lansia

2019 ◽  
Author(s):  
Aulia Ninggar Nadhira
Keyword(s):  
Elderly Patients ◽  
The Elderly ◽  
Implicit Methods ◽  
Educational Method ◽  
Good Communication ◽  
Integrated Method ◽  
The Right ◽  
Appropriate Education ◽  
Communication Methods ◽  
Errors In Treatment

Abstract. Communication is an ability that must be owned by a doctor, with this ability doctors can obtain information from a patient, in addition to delivering education, a doctor must have a good communication skills. In dealing with elderly patients, doctors must be able to determine the method to be used, because the elderly’s ability to understand something new is different from the patient in general. With this difference in ability, elderly patients also have to get different communication methods. The purpose of this study was to determine which educational method was the most appropriate for doctors to use for elderly patients regarding the ability of the elderly. The method used in this study is a qualitative method with analytical descriptive, where data is collected by observing, interviewing, and comparing with similar journals that have ever existed. From the data collected, it will be analyzed and obtained in descriptive form. The results of the research conducted are that the most appropriate education for elderly patients is an integrated method, in which this method combines implicit methods and explicit methods. With the results of this study, it is expected that doctors can use the right educational method for elderly patients thereby reducing errors in treatment.

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