scholarly journals The Application of Continuous Quality Improvement Methods at Universities in the Opinion of Students and Lecturers of the University of Lodz

2021 ◽  
Vol 21 (1) ◽  
pp. 175-189
Author(s):  
Elżbieta Zalewska

Abstract Research background: Total Quality Management – TQM consists in managing an organization in which the continuous striving for quality based on the Deming Cycle is an important assumption. Even though the ‘product’, in reference to higher education, is not the same as in reference to industry, higher education can be improved in terms of quality and the manner of conducting classes, and administrative work by applying the TQM methods. Purpose: The main purpose of the research conducted at the University of Lodz was to identify and compare the determinants affecting the opinion of the students and lecturers on the assessment of the possibilities and effectiveness of introduction of the CQI methods in the Polish higher education. Research methodology: Multivariate statistical methods – cluster analysis were used for the analysis and cross tabulations. Results: Students and lecturers of the University of Lodz positively evaluated the CQI methods. The research shows most of the assumptions of the CQI concept can be adapted to the conditions of work at Polish universities; 68.92% of respondents stated that the CQI methods may be perceived as a concept of improvement of the quality of a university institution; 89.86% of respondents believe that the CQI methods are appropriate on the concept of the improvement of the quality of given classes/lectures. Novelty: The value of this paper is a contribution to the debate on needs and improving the quality of education at Polish universities.

1995 ◽  
Vol 11 (2) ◽  
pp. 133-137 ◽  
Author(s):  
Juan Fernández ◽  
Miguel A. Mateo ◽  
José Muñiz

The conditions are investigated in which Spanish university teachers carry out their teaching and research functions. 655 teachers from the University of Oviedo took part in this study by completing the Academic Setting Evaluation Questionnaire (ASEQ). Of the three dimensions assessed in the ASEQ, Satisfaction received the lowest ratings, Social Climate was rated higher, and Relations with students was rated the highest. These results are similar to those found in two studies carried out in the academic years 1986/87 and 1989/90. Their relevance for higher education is twofold because these data can be used as a complement of those obtained by means of students' opinions, and the crossing of both types of data can facilitate decision making in order to improve the quality of the work (teaching and research) of the university institutions.


2021 ◽  
Vol 20 (3) ◽  
pp. 21-26
Author(s):  
Zamzam Amhimmid Mare

This study aims to show the importance of evaluating the teaching performance level of the University teaching members. It also aims to provide the suggested mechanisms for evaluating the teaching performance of the teaching staff members of Sebha University. This study was based mainly on documents and analytic description to collect information about the importance and ways of evaluating teachers with reference to some of the international experiences on teaching performance development. This study concluded that the absence of an experienced entity that would develop the teaching performance of faculty members is one of the main reasons for the weak teaching performance at Sebha University. Based on the results of the study, it is recommended that there should be a planned system based on measured standards and criteria for evaluating staff members to improve the quality of teaching in the higher education domain. 


Materials ◽  
2021 ◽  
Vol 14 (16) ◽  
pp. 4628
Author(s):  
Michaela Hnilicová ◽  
Ján Turis ◽  
Richard Hnilica

The article dealt with the assessment of the quality of hydraulic oil and determination of the mode of wear of the friction surfaces of Baljer & Zembrod manipulating lines through the information traces in the oils by applying tribotechnical diagnostics. We presented the assessment of the level of degradation of the oils. In addition, we presented the mode of wear of the friction surfaces washed in oil through evaluation of the qualitative and quantitative characteristics of the particles found in the oil. In detail, we focused on the application of suitable multivariate statistical methods on the data matrix. The article also presents predictive models that can sort oils into groups based on the assessment of quality of the oil and the state of the friction couples. The models can be used in research and in solving practical tasks in tribotechnical diagnostics of hydraulic fluids in woodworking equipment. Our results showed that the manipulation lines were greatly thermically stressed due to inadequate oil and machine maintenance. By correlative integration of all methods used, we could determine the real mode of the wear of the tribologic nodes of the machine. The experiment enabled the early detection of an undesirable process in the tribological node and implementation of corrective measures before the machine would break down.


2021 ◽  
pp. 5-19
Author(s):  
Yurii Skyba ◽  
Hanna Lebedynets

Ensuring and improving the quality of teaching and learning, in particular the academics’ potential development, is reflected in strategic European and domestic documents, namely in the Association Agreement between Ukraine and the European Union, the Paris Communiqué, the Strategy for Higher Education in Ukraine for 2021-2031 and others. The expediency for academics’ potential development is confirmed by the results of a national survey on the needs for the development of Ukrainian universities in the process of reforming higher education in the context of European integration. The article highlights the problems of academics’ potential development. Based on foreign and domestic experience, the theoretical bases for academics’ potential development, in particular the conceptual and terminological apparatus and structural components of teaching metacompetence are substantiated. The concept «potential of an academic» is defined as a set of intellectual, intangible resources, conditions and opportunities created for the production and accumulation of new knowledge, ideas, technologies, competencies and other productive properties at the university, which combines two levels of connections functioning in unity. The first level of connections are resources that are the result of past and present, and the second – opportunities, i.e. those abilities and connections that are future-oriented, constantly changing, evolving, forming new abilities, characteristics, including elements of the future development. The following components are distinguished in the structure of teaching metacompetence: prognostic; design; objective; innovative; pedagogical partnership; organizational; information and digital; reflexive; linguistic and communicative; inclusive; motivational; health-preserving; emotional-ethical and evaluative-analytical. The development of the above components of teaching metacompetence will help ensure the quality of higher education and increase the competitiveness of the university in the educational services market.


Author(s):  
A. Artyukhov

The article is devoted to the description and analysis of factors that potentially and actually affect the socio-economic development of the state on the example of the higher education institution. It is established that at the system level the level of ensuring the quality of educational activities and the quality of higher education has a decisive influence on the formation of a positive image of a higher education institution. The results of a survey of students on the criteria for choosing a university to study are presented. Statistics on public funding of education in general and higher education in particular are presented and analyzed. It is established that, despite the formally high percentage of education funding from the level of GDP in absolute terms, the actual funding is low and needs to be strengthened by attracting external funding from customers. Attention is also paid to the state of development of educational services for foreign students. In a competitive environment at the national and international level, the decisive influence on the involvement of foreign students in the university is influenced by the structure of the training program, teacher qualifications, organization of the educational process in the classroom and so on. The article on the example of a higher education institution presents the main stages of formation and development of the internal system of quality assurance of education as an object of influence on the socio-economic development of the state. The development and/or improvement of internal quality assurance systems in universities is becoming a powerful basis for increasing university funding from external (personally involved) sources, reducing the outflow of applicants abroad and the successful provision of educational services to foreign students. At this stage, given the limited opportunities for funding of educational activities by the state (compared to EU countries), the successful implementation of the university development strategy is possible provided that systematic work is done to improve the quality of educational services for domestic and foreign citizens. As part of further research, it is planned to analyze the mutual impact of the education quality assurance system on the effectiveness of scientific activities, the provision of additional paid educational services, training for external customers and other sources.


2021 ◽  
Vol 03 (03) ◽  
pp. 247-257
Author(s):  
Saadia LADBES

In Morocco, there is a crisis that has not yet found its way to serious and decisive treatment, which is the output crisis of the higher education system. Though the successive public policies seek to contain correctional projects and initiatives, they have not made the difference, and have not set out effective and efficient tracks in developing mechanisms for evaluation, development and reconstruction, to produce educational and learning outputs that contribute to the real takeover of the State's development aspirations. The weak capacity of Moroccan universities to respond rapidly to the global, economic, cultural and technological variables imposed by globalization and securing the conditions for social, economic, political and security stability of the state, requires bypassing through advanced science-based treatment of quality and value of achievement. The issue of total quality management in higher education institutions may be raised by including international experiences that have succeeded to curb the regulatory and administrative failure of its educational institutions, to enhance the chances of Moroccan universities to transfer higher education in Morocco from traditional measure to modern measure by applying quality control standards in management, planning and implementation, in accordance with a strategy that is supported by the State and the University.


Author(s):  
Ирина Ивановна Широкорад ◽  
Олеся Михайловна Фадеева ◽  
Елена Геннадьевна Пафнутова

Система высшего образования развивается не в изоляции. Она находится в непосредственной зависимости от школьной системы и от рынка труда. С одной стороны, образовательные результаты, полученные в университете, зависят от уровня знаний и навыков, которые получили студенты на предыдущем этапе образования, с другой стороны, ожидаемое высокое качество жизни, которое является ключевой мотивацией для поступления в вуз для большинства населения, определяется состоянием и структурой рынка труда. Именно наличие спроса на продуктивную рабочую силу определяет результативность системы высшего образования. The higher education system does not develop in isolation. It is directly dependent on the school system and the labor market. On the one hand, the educational results obtained at the University depend on the level of knowledge and skills that students received at the previous stage of education, on the other hand, the expected high quality of life, which is a key motivation for entering the University for the majority of the population, is determined by the state and structure of the labor market. It is the demand for productive labor that determines the effectiveness of the higher education system.


2021 ◽  
Author(s):  
Branka Drljača Margić

The perceived benefits of English-medium instruction (EMI), such as greater competitiveness of universities, are the reasons why meso- and macro-level stakeholders in Croatian higher education (HE) seek to implement it. Nevertheless, the overall adoption of EMI has been rather slow, resulting in only 3% of study programmes in English. Such a small number has sparked no public or scholarly resistance to this aspect of Englishization. On the micro level, however, the introduction of EMI has provoked a range of different reactions, from favourable attitudes to concerns over the quality of education and the status of Croatian in academia. Evidence for these views were gleaned from the studies conducted at the University of Rijeka, Croatia.


2005 ◽  
Vol 15 (2) ◽  
pp. 106-111 ◽  
Author(s):  
Ibrahim Tokalak ◽  
Remzi Emiroğlu ◽  
Hamdi Karakayali ◽  
Nevzat Bilgin ◽  
Mehmet Haberal

Continuous quality improvement activities are necessary to achieve excellence at any institution. The Başkent University Hospitals have implemented continuous in-service training programs to improve all health services provided. Also, continuing medical education programs are being instituted in organ procurement and transplantation centers. In addition to receiving basic orientation and training upon hiring, transplant coordination staff complete forms that detail their current training status, further job training needed, and other courses of interest. The information is used to monitor skill levels, to determine the success of educational programs, and to identify further education that is needed. Our aim is to improve the quality of transplant coordination activities and increase organ donation at the hospitals in our network through effective monitoring and evaluation of continuous in-service training. These training programs enhance staff members' understanding of and participation in procedures related to transplantation and improves the total quality of the transplantation process. In the near future, this training model may be used to improve the donor hospital education program in Turkey.


2018 ◽  
Vol 8 (3) ◽  
Author(s):  
Noor Irliana Mohd Rahim ◽  
Azizah Abdul Rahman ◽  
Noorminshah A. Iahad

In recent decades, working from home (WFH) method has spread their wings beyond of normal boundaries for many sectors in working organization. Work nowadays can be categorized as “unbounded activity” environment and freely conducted at anywhere and anytime. In Malaysia as a developing country, WFH approach is not being implemented widely but there are limited group who has implement WFH unofficially after having an agreement from organization. This research study will cover the important elements for implementing WFH in HEI context. The elements are not limited on HEI context but it able to be use in other field. The university itself will be an organization who involving the employees as well as the employers. To understand more about WFH requirement, current issues and required WFH approach from organization will be consider. The overview of elements consideration will be discussed and a conceptual model is derived to support WFH for HEI. At the end of the study, a framework will be developed in order to support above elements for both employees and employers in the organization itself. The aim of this study is to increase productivity, efficiency and quality of work while the organization allows a flexible working style such as WFH to the lecturers in HEI. The result of this paper is to derive a conceptual model, which are the main elements in conducting WFH for the whole research study.


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