Gestão da aquisição e dos estoques de medicamentos:estudo de caso no Hospital Universitário de Brasília (HUB)

A profissionalização da logística, principalmente no que tange às compras e administração de estoques, pode ser uma das formas para otimizar recursos na administração hospitalar. O objetivo deste artigo é analisar a gestão de estoques e aquisição de medicamentos do Hospital Universitário de Brasília (HUB) sob o enfoque logístico. Foi realizada uma pesquisa aplicada, descritiva, com abordagem qualitativa, cujo procedimento técnico foi o estudo de caso, a unidade de análise foi a Farmácia Hospitalar do HUB. A coleta de dados ocorreu por meio de entrevistas, análise documental e observação direta. A análise de dados baseou-se na análise categorial temática. Constatou-se que as principais dificuldades referem-se à falta de integração entre os departamentos e às limitações de software de gerenciamento de compras e estoques. Ademais, o cunho público da instituição impede o relacionamento colaborativo com fornecedores e é calcado por restrições orçamentárias que prejudicam a prestação de serviços. The professionalization of logistics, especially in relation to purchasing and inventory management, can be one of the ways to generate the resources otimization in hospital administration. The objective of this article is to analyze stock management and medication acquisition at the Hospital Universitário de Brasília (HUB), under logistics perspective. For this purpose, it was carried out an applied, descriptive research, with qualitative approach. The technical procedure was the case study and the unit of analysis was the Hospital Pharmacy of the HUB. The data collection took place through interviews, documentary analysis and direct observation. The data analysis was based on categorical thematic analysis. As main results we can detach that the main difficulties are related to the lack of integration between departments and the limitations of purchasing and inventory management software. In addition, the public nature of the institution prevents the collaborative relationship with suppliers and is limited by budget constraints that hinder the provision of services.

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Outsourced Services, Supervision of Contracts and Labor Liabilities: Case Study UNIR From 2015 to 2019

International Journal of Business Administration ◽

10.5430/ijba.v12n1p22 ◽

2020 ◽

Vol 12 (1) ◽

pp. 22

Author(s):

Aline Cristina Helfenstein ◽

Douglas Fernando Batista Neis ◽

Flávia Regina Alves de Hungria Folador ◽

Marlene Valério dos Santos Arenas ◽

Rafael Vicente Martins dos Reis ◽

...

Keyword(s):

Qualitative Research ◽

Internal Controls ◽

Labor Reform ◽

Public Agency ◽

The Public ◽

Service Contracts ◽

Documentary Analysis ◽

Management Contracts

This article aims to identify the monetary amounts spent by Fundação Universidade Federal de Rondônia (UNIR), with Labor Court due to administrative failures during the supervision of outsourced service contracts. It is a case study, with qualitative research, with documentary analysis of the decisions, sentences and judgments delivered in the processes. After the analysis of 68 (sixty-eight) cases in which UNIR appeared in the passive pole, categories were identified for the classification of the cases. It was found that there was a reduction in the number of lawsuits against UNIR after the Labor Reform and 21 (twenty-one) lawsuits were identified in which UNIR was ordered to pay labor indemnities or the contracted companies signed labor agreements, causing the public agency to be obliged to make payments through Small Value Requests (RPV), or Precatories, deriving from failures in internal controls and management contracts at Fundação Universidade Federal de Rondônia (UNIR).

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Corporate governance in state-owned enterprises in Lesotho

Social Responsibility Journal ◽

10.1108/srj-12-2019-0402 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Emmanuel Kopang Botlhale

Keyword(s):

Corporate Governance ◽

Financial Management ◽

Research Approach ◽

African Countries ◽

Content Type ◽

The Public ◽

Descriptive Research ◽

Policy Debates ◽

Institutional Architecture

Purpose The purpose of this study is to discuss corporate governance in state-owned enterprises (SOEs) in Lesotho to influence policy debates. Design/methodology/approach This is a desktop study that used the qualitative research approach. For this research, the case study method has been adopted. In terms of orientation, this is descriptive research. Data were collected from three-tiered sources: independent publications (e.g. World Bank); government publications; and newspaper articles. Data analysis was in the form of document analysis. Findings The study concluded that there are instances of poor and/or bad governance in SOEs in Lesotho. Egregious examples include transgressing against the Public Financial Management Act (2011) and the failure to submit Audited Financial Results. Research limitations/implications The findings are limited to a specific case. Nonetheless, there are general lessons that can be drawn for African countries from the case study. A key general lesson is the imperative need to reconfigure the legal-institutional architecture of SOEs so that they create public value. Practical implications Other than cataloguing instances of poor and/or bad governance in SOEs in Lesotho, the paper goes further and accordingly makes policy recommendations to enhance corporate governance in SOEs in Lesotho. Originality/value There is no academic study on corporate governance in SOEs in Lesotho; therefore, there is a gap in the literature. Hence, the study makes an original contribution to the literature.

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Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency

Publik (Jurnal Ilmu Administrasi) ◽

10.31314/pjia.9.2.125-131.2020 ◽

2020 ◽

Vol 9 (2) ◽

pp. 125

Author(s):

Gita Susanti ◽

Rifany Rifany

Keyword(s):

Public Service ◽

Market Mechanism ◽

Service Agency ◽

The Public ◽

Descriptive Research ◽

One Stop ◽

Bureaucratic Reform ◽

Network Mechanism ◽

Research Type

Bureaucratic services tend not to improve their performance and carry out reforms. Service users are often faced with so many problems when they are dealing with bureaucracy. The purpose of this study is to describe the reform of the Public Service Bureaucracy in terms of coordination in One Stop Services (KPTSP) in Takalar Regency. In this study, a qualitative approach was used. The type of research used in this research is descriptive research type. The results showed that hierarchical mechanisms in the form of a structured flow of coordination and power need each other to establish cooperation within organizational units. The market mechanism shows that the change in the bureaucracy from services to revenue to provide income for the region through the collection of fees. Licensing and providing incentives can improve the performance of One-Stop Services, Takalar District has a network mechanism that is interrelated and needs each other, this can be seen from the requirements given by the Service Agency One-Stop Integrated Takalar Regency that asks for recommendations from related Regional Work Units (SKPD).

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Accountability and legitimacy dynamics in an Islamic boarding school

Journal of Accounting & Organizational Change ◽

10.1108/jaoc-02-2021-0016 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Vogy Gautama Buanaputra ◽

Destri Astuti ◽

Slamet Sugiri

Keyword(s):

Boarding School ◽

Content Type ◽

Face To Face ◽

The Public ◽

Study Approach ◽

Faith Based ◽

Documentary Analysis ◽

Accountability Mechanism ◽

Faith Based Institutions

Purpose This study aims to investigate the dynamics of legitimacy and accountability relationships in an Indonesian boarding school. It examines how the key actors improve and use accountability mechanisms in the school and how these practices contribute to the organisation’s legitimacy. Design/methodology/approach This paper uses a qualitative case study approach in an Indonesian boarding school and draws on Black’s (2008) notion of legitimacy and accountability relationships. The qualitative data were collected through face-to-face interviews, observations and documentary analysis. Findings Accountability mechanisms at Pondok Pesantren Wali Songo (an Islamic boarding school) were developed to alter the habit of conducting organisational affairs based merely on trust between the organisation members without any particular accountability mechanism, a common practice in Indonesian boarding schools. The mechanisms were believed to improve the public trust and bring convenience to the management of the school on the legitimacy (halal) of their doings, which in turn maintain their legitimacy as a provider of Islamic education services. Originality/value This study highlights the importance of accountability mechanisms in faith-based institutions context to maintain their legitimacy. It provides evidence of the mutual nature of accountability and legitimacy, which is often seen as contrasting concepts by previous studies, by drawing on Black’s (2008) legitimacy and accountability relationships.

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Challenging Voices? Going Public on Community Radio

Media International Australia ◽

10.1177/1329878x0210300108 ◽

2002 ◽

Vol 103 (1) ◽

pp. 46-55 ◽

Cited By ~ 2

Author(s):

Rowan Jeffrey

Keyword(s):

Radio Station ◽

Community Radio ◽

Minority Communities ◽

Going Public ◽

The Public ◽

Aotearoa New Zealand ◽

Participation Of Women ◽

Public Nature ◽

Community Access

Presenting a program on community radio can be immensely rewarding for community access broadcasters. Yet the experience of ‘going public’ is not always positive. Based on a case study of the participation of women at one community access radio station in Aotearoa/New Zealand, this paper argues that, particularly for programmers from minority communities, the public nature of broadcasting can be problematic. Whether or not they desire such a role, such broadcasters often become positioned as public representatives of their community. This representative aspect of going public makes it problematic, because public representatives attract criticism as well as praise, and the validity of their voices can be challenged. Drawing on the narratives of women involved at community access station Plains FM and the work of John Hochheimer (1993), this paper addresses issues of participation, representation and legitimacy, and explores the challenges that they pose for the democratic potential of community access media.

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Festival Sebagai Media Komunikasi Dalam Membangun Citra Destinasi Wisata Budaya Di Sumenep

Destinesia : Jurnal Hospitaliti dan Pariwisata ◽

10.31334/jd.v1i1.481 ◽

2019 ◽

Vol 1 (1) ◽

pp. 1-10

Author(s):

Mohammad Insan Romadhan

Keyword(s):

Communication Model ◽

Regional Government ◽

Case Study Method ◽

Tourist Destination ◽

Self Presentation ◽

The Public ◽

Descriptive Research ◽

Presentation Strategy ◽

Data Collection Technique

Sumenep with its cultural diversity has the potential to become a destination visited by many tourists. This is the duty of the Sumenep regional government to be able to better introduce and build an image as a tourist destination in Indonesia. So that researcher are interested in examining how the Sumenep Tourism and Culture departement build the image Sumenep of a tourist destination. The theory used in this research is management impression theory, Laswell and Aristoteles Communication Model. The research method uses a qualitative approach, with a type of descriptive research and using a case study method. Research informant is head of promotion in the tourism and cultural departement of Sumenep. The data collection technique in this research used interviews, observation and documentation. The result of the research on the process of building the image of the efforts made by showing and displaying the Sumenep cultures, for example kerapan sapi, sapi sonok, tong-tong music, saronen music to presented to the public. So the impression public would perceive as expected. Selection of the festival as a communication channel for the delivery of a message is deemed appropriate to the interests of public. For self presentation strategy is a strategy of self-promotion

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Distributed leadership in educational organizations in Madrid: case study

Revista Ibero-Americana de Estudos em Educação ◽

10.21723/riaee.v16i1.13423 ◽

2021 ◽

pp. 189-209

Author(s):

Ingrid del Valle García Carreño

Keyword(s):

Public Schools ◽

Qualitative Study ◽

Primary Education ◽

Distributed Leadership ◽

Educational Organizations ◽

Structured Interviews ◽

Four Dimensions ◽

The Public ◽

Documentary Analysis

The objective of this research is to describe the four dimensions of distributed leadership (DL) to know the perception of the directors of two of the public and primary education centers in Madrid, Spain. METHOD. The research design is a qualitative study with a case study. The main objective is to understand the perception of four dimensions of DL and the actions of the Director through two representative cases of public schools. The techniques used to gather information were documentary analysis, in-depth structured interviews (with their respective guide) and observation. The guide allows you to collect the perception developed by the directors in the context studied, and to know the relevance they grant them. RESULTS AND DISCUSSION. The results found are very broad and correspond to the two directors surveyed.

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Word of Mouth Communication Influence of Online Hotel Room Reservation Confirmation: Case Study of Individual Travelers in Hong Kong

International Journal of Marketing Studies ◽

10.5539/ijms.v9n3p76 ◽

2017 ◽

Vol 9 (3) ◽

pp. 76 ◽

Cited By ~ 1

Author(s):

Grace Suk Ha Chan ◽

Anna Chun-Hsuan Hsiao ◽

Irini Lai Fun Tang

Keyword(s):

Hong Kong ◽

Word Of Mouth ◽

Low Cost ◽

The Public ◽

Descriptive Research ◽

New Findings ◽

The Individual ◽

Word Of Mouth Communication ◽

Depth Interviews

Hong Kong residents tend to spend their holidays by traveling overseas; hence, they reserve hotels online. Moreover, low-cost carriers have become popular and common, thereby resulting in an increase in the number of individual travelers. Accordingly, the online hotel industry can no longer ignore the potential segment of individual travelers. In addition, word of mouth (WOM) is significant in the decision-making process because of the development of Web 2.0. and Travel 3.0. Furthermore, previous studies were analyzed and only a few focus on the individual traveler perspectives on purchasing hotel reservations online. However, individual travelers have different culture and values compared with the public; the former has its own lifestyle, consumer behavior, and ego. Therefore, the investigation of individual travelers when purchasing hotel reservations online is a valuable research topic. Under all situations, WOM has become one of the crucial factors upon which individual travelers base their travel planning and decision. This study used the interpretivist approach to investigate the respondents’ experiences and views for exploring and understanding individual traveler’s perception. The current study adopted qualitative research toward the effects of WOM communication on purchasing hotel reservations online. To investigate the topic, in-depth interviews were conducted on 15 respondents who are individual travelers and travel alone. The interviews followed a semi-structured format using open-ended questions. Descriptive research was designed to gather the findings. In addition, this study provided the effects of WOM communication on purchasing hotel reservations online from the perspective of an individual traveler. New findings, effects of WOM from an individual traveler’s perspective, and recommendations are provided, thereby providing significant guidance to industrial practitioners to improve and formulate marketing strategies.

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Technology Transfer and Innovation Management

Disruptive Technology ◽

10.4018/978-1-5225-9273-0.ch052 ◽

2020 ◽

pp. 1057-1074

Author(s):

Luan Carlos Santos Silva ◽

Silvia Gaia ◽

Carla Schwengber ten Caten ◽

Renata Tilemann Facó

Keyword(s):

Technology Transfer ◽

Innovation Management ◽

The Public ◽

Technical Procedure ◽

Practical Research ◽

The Government ◽

Stage 1 ◽

The University ◽

Internal Relationship

The goal consisted in analyzing the innovation management process and the technology transfer between Industry-University in the TTOs of the public universities in the state of Paraná, Brazil. The research is of Practical Research nature. The approach is qualitative and as a technical procedure it was used the case study. The research analyzed the faced challenges, strategies and actions taken in the TTOs that got a better result in stage 1. It was possible to identify that the offices have highly capacitated in a level of excellency in different areas of graduation, however with difficulties to stablish an internal relationship between its members, professors and research groups from the university. They find it difficult external problems. The government, universities and institutions must create transfer mechanisms connected to the form of the technology demand, innovation and the enterprises characteristics.

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