scholarly journals PENGARUH KEPUASAN, KEPERCAYAAN, DAN KOMITMEN TERHADAP LOYALITAS KONSUMEN TELEKOMUNIKASI

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Arnold Japutra

<p>This research is quantitative descriptive research with cross sectional study. The primary data is obtained from students of a university located in Jakarta Barat. The method of sampling is non probability sampling and the technique is judgmental sampling. The sample consisted of 300 respondent. The result of this research shows that there is a positive effect satisfaction to trust, there is a positive effect on trust to commitment, there is a positive effect commitment to loyalty, there is a positive effect satisfaction to loyalty and there is a positive effect trust to loyalty.</p><p> </p><p>Key Words- Satisfaction, Trust, Commitment, Loyalty</p>

2021 ◽  
Vol 5 (3) ◽  
pp. 313
Author(s):  
Evi Marlina

This study aims to analyze the influence of store image and service quality on customer intentions to repurchase Subur Makmur store products in Cirebon. The design in this research is descriptive research design. While the descriptive research approach in this study is a cross-sectional approach. The research period was conducted during the period 2019 and 2020. The data source in this study uses primary data. Data were collected by distributing questionnaires to Subur Makmur store customers in Cirebon. The population in this study are all customers who have bought at the prosperous Subur Makmur store. In connection with the number of customers who have bought at the Subur Makmur Store, this research was conducted with a non-probability sampling method using Convenience sampling technique. The number of samples selected was 70 customers. The data analysis technique used in the study was multiple regression analysis processed using the SPSS program. Hypothesis testing used in this study is the F-Test, T-Test, and R-Square (R²). The results showed that store image has a positive effect on intention to repurchase and service quality has a positive effect on intention to repurchase. Penelitian ini bertujuan untuk menganalisis pengaruh citra toko dan kualitas layanan terhadap intensi pelanggan untuk membeli kembali produk Toko Subur Makmur di Cirebon. Desain dalam penelitian ini adalah desainpenelitian deskriptif. Sementara pendekatan penelitian deskriptif dalam penelitian ini adalah pendekatan cross-sectional. Periode penelitian dilakukan selama periode tahun 2019 dan 2020. Sumber data pada penelitian ini menggunakan data primer. Data dikumpulkan dengan penyebaran kuesioner kepada pelanggan Toko Subur Makmur di Cirebon. Populasi dalam penelitian ini adalah seluruh pelanggan yang telah membeli di Toko Subur makmur. Sehubungan dengan banyaknya pelanggan yang telah membeli di Toko Subur Makmur, maka penelitian ini dilakukan dengan metode pengambilan sampel secara tidak acak (Non-Probability sampling) menggunakan teknik Convenience sampling. Jumlah sampel yang dipilih adalah 70 pelanggan. Teknik analisis data yang digunakan dalam penelitian adalah analisis regresi ganda diolah menggunakan program SPSS. Pengujian hipotesis yang digunakan dalam penelitian ini adalah Uji-F, Uji-t, dan R-Square (R²). Hasil penelitian menunjukkan bahwa Citra toko berpengaruh positif terhadap intensi pelanggan untuk membeli kembali dan Kualitas layanan berpengaruh positif terhadap niat untuk membeli kembali.


2016 ◽  
pp. 41-45
Author(s):  
Lam Huong Le

Objectives: To study the relationship between serum estradiol and physical disorders after hysterectomy. Methods: A descriptive cross sectional study on 151 women after total hysterectomy from 12/2008 to 11/2010 at Hue Cental Hospial. Results: Serious disorders in total hysterectomy group include: physical disorders (34.78%), maternal disorders (71.74%), sexual disorders (58.70%). There were significant differences these disorders between total hysterectomy group and hysterectomy with/without accessiory remove group, as well as menopause group. Conclusion: Serum estradiol levels was inversely correlated with physical disorders, martenal disorders, sexual disorders and other disorders. Key words: hysterectomy, serum estradiol


2017 ◽  
pp. 46-52
Author(s):  
Thanh Thai Le ◽  
Phuong Nam Tran ◽  
Thi Ngan An Nguyen

Aims: To study outcomes of septoplasty and partial inferior turbinectomy (PIT) method, expecting leastsurgical equipment, good result, price rationalization. Methods: Prospective, cross-sectional study. Including 40 patients treated by septoplasty and PIT method. Assessment had been made after 3 months post-op. Results: The common symptoms were nasal obstruction (100%), headache (40%). The deformities of nasal septalwere deviation (42.5%), crest (30%). There were 67.5% of patients with severe bilateral hypertrophic inferior turbinate, mostly over grade II, enlargement both soft and bone parts (60%). After 3 months, the nasal obstruction and headache presented good or great results in 90% of patients, 93.7% of patients had straight nasal septaland 90% hadsmall inferior turbinate.VAS: patients’s contentment was 100%. Conclusions: The study showed that septoplasty and partial inferior turbinectomy presented good results with 87.5% after surgery and 90% after 3 months. Key words: septal deformity, hypertrophy inferior turbinate, septoplasty, partial inferior turbinectomy


Author(s):  
Fitra Yulia Ningshi ◽  
Suhadi Suhadi ◽  
Jumakil Jumakil

 Stres kerja merupakan gangguan fisik serta emosional pekerja yang diakibatkan oleh banyaknya jumlah beban kerja yang harus diselesaikan oleh para pekerja dan menghasilkan tingkat kelelahan karena mengejartargetproduksi yang akan di pasarkan, sehingga memicu terjadinya stres kerja. Serta ketidakpastian pekerjaan yang dimiliki dapat menyebabkan stres kerja karena sebagian besar dari pekerja merupakan pekerja harian yang tidak terikat oleh kontrak kerja sehingga berpeluang untuk kehilangan pekerjaannya. Tujuan penelitian ini yaitu untuk mengetahui hubungan faktor pekerjaan dengan stres kerja pada pekerja di PT. Sultratuna Samudra Kendari tahun 2020. Jenis penelitian ini adalah deskriptif analitik dengan rancangan cross sectional study. Sampel pada penelitian ini sebanyak 72 orang dengan tehnik menggunakan probability sampling. Analisis data meliputi analisis univariat dan analisis bivariat dengan menggunakan uji chi square. Hasil penelitian menunjukan bahwa ada hubungan yang signifikan antara ketidakpastian pekerjaan dengan stres kerja di PT. Sultratuna Samudra Kendari (p value = 0.003) dan tidak ada hubungan yang signifikan antara jumlah beban kerja dengan stres kerja di PT. Sultratuna Samudra Kendari (p value = 0,893). Adapun kesimpulan dari penelitian ini adalah terdapat hubungan ketidakpastian pekerjaan dengan stres kerja pada pekerja di PT. Sultratuna Samudra Kendari dantidak terdapat hubungan antara jumlah beban kerja dengan stres kerja pada pekerja di PT. Sultratuna Samudra kendari


2021 ◽  
Vol 15 (12) ◽  
pp. 3442-3443
Author(s):  
Nazish Falak ◽  
Sadia Nisar Ahmed ◽  
Syed Shah Faisal Jan ◽  
Haris . ◽  
Alina Iqbal ◽  
...  

Objective: To assess the psychological stress or phobia due to dental procedure among patients. Study Design: Descriptive cross-sectional study Place and Duration of Study: Department of Orthodontic, Bacha Khan College of Dentistry/Medical Teaching Institute, Mardan from 1st January 2020 to 31st August 2021. Methodology: One hundred and twenty patients coming for orthodontal treatment with age between 12-31 years were enrolled. The demographic and psychological stress information was recorded. Results: There were more females (65%) than males (35%). The mean age was 15.5±3.2 years. About 82.5% patients reported high level of psychological stress or phobias towards dental treatments while 19.1% were those who had moderate psychological stress or phobias. Majority of the patient’s fear of pain was between 12-17 years. Patients having highest anxiety also belonged to the same group Conclusion: Dental phobias and fears are widespread among patients seeking dental treatments. Orthodontists should recognize the dental phobias and fears so they efficiently interconnect with the patients. Key words: Orthodontic treatment, Pain, Dental phobia


Author(s):  
Nasreen Iqbal Nagani ◽  
Imtiaz Ahmed ◽  
Sadia Rizwan ◽  
Hana Pervez ◽  
Taskeen Khan ◽  
...  

Abstract Objective: To assess the frequency of maxillary ectopic canine both buccally and palatally displaced with incisor root resorption and dental agenesis. Methods: The cross-sectional study was conducted from April 8 to June 29, 2019, at the Department of Orthodontics, Dr. Ishrat Ul Ebad Khan Institute Of Oral Health Sciences, and Dow Dental College, Dow University Of Health Sciences, Karachi, and comprised orthodontic patients diagnosed with maxillary ectopic canine eruption. Root resorption and agenesis were diagnosed on panoramic films. Root resorption was further confirmed by periapical radiographs. Data was analysed using SPSS 21. Results: Of the 98 subjects, 86(87.8%) had buccally displaced canines of which 38(44.2%) were associated with root resorption, while 12(12.2%) patients had palatally displaced canines of which 10(83.3%) had root resorption (p=0.011). Overall, 30(30.6%) lateral incisors were resorbed, 7(7.1%) both central and lateral incisors, 5(5.1%) premolars, and 6(6.1%) both lateral incisors and premolars were resorbed. Agenesis was detected in 10 (10.2%) subjects (p=0.62). Conclusion: There was found to be no association of maxillary ectopic canines with incisor root resorption and dental agenesis. Key Words: Root resorption, Agenesis, Ectopic canine, Buccally displaced canine, Palatally displaced canine.


2019 ◽  
Vol 14 (3) ◽  
pp. 176
Author(s):  
Indah Wardaty Saud ◽  
Dahlia Husain ◽  
Adimawati Helingo

Penelitian ini bertujuan untuk mengetahui pengaruh implementasi Information and Communication Technology (ICT) sebagai media dan sumber belajar dalam pembelajaran Bahasa Inggris terhadap hasil belajar bahasa Inggris siswa SMA. Penelitian ini dilaksanakan di sepuluh SMA Kabupaten Gorontalo, terdiri dari tujuh SMA negeri dan tiga SMA swasta. Metode yang digunakan adalah metode survei dengan pendekatan Cross Sectional Study. Sample 250 responden siswa SMA kelas XI diambil dari sepuluh SMA Negeri dan Swasta sebagai representasi dari populasi siswa SMA kelas XI yang ada di SMA Kabupaten Gorontalo. Sample ini diperoleh dari teknik probability sampling. Data diperoleh dengan metode kuesioner yang didistribusikan kepada 250 responden mengenai persepsi Imlementasi ICT sebagai media dan sumber belajar, dan metode dokumentasi terhadap hasil belajar siswa pada mata pelajaran Bahasa Inggris yang diperoleh dari nilai Ujian Tengah Semester, semester genap tahun ajar 2017/2018. Data kemudian dianalisis menggunakan metode Regresi Linear Sederhana untuk mengetahui pengaruh Implementasi ICT terhadap hasil belajar siswa. Hasil penelitian ini menunjukkan bahwa analisis yang dilakukan dengan korelasi Product Moment (rxy) antara implementasi ICT (X) dengan hasil belajar siswa kelas XI (Y) diperoleh koefisien korelasi sebesar 0.604 nilai yang kuat. Hasil ini menunjukkan hubungan atau pengaruh positif dan signifikan antara Implementasi ICT sebagai media dan sumber belajar dalam pembelajaran Bahasa Inggris dengan hasil belajar Bahasa Inggris siswa kelas XI. Nilai R Square atau nilai koefisiensi determinasi sebesar 0,365 yang berarti bahwa variabel dependen (Hasil Belajar) mampu dijelaskan oleh variabel independen (Implementasi ICT), sebesar 36,5%, sebaliknya sebesar 63,5%  dapat dijelaskan oleh faktor-faktor lain yang tidak diikutsertakan dalam penelitian ini. <br /><br />Kata Kunci: ICT, Media dan Sumber Belajar, Hasil Belajar Bahasa Inggris.


Author(s):  
Kadek Ari Sindawati ◽  
I Ketut Puja ◽  
I Nyoman Sadra Dharmawan

Sejak tahun 2008 hingga saat ini rabies masih endemis di Bali. Manajemen Populasi Anjing adalah suatu upaya untuk menstabilkan populasi anjing yang terdiri dari enam komponen yaitu edukasi, legislasi, identifikasi dan registrasi, vaksinasi, sterilisasi, serta manajemen sampah dalam rangka pemberantasan rabies. Program ini telah dilaksanakan di Desa Pejeng, Kecamatan Tampaksiring, Kabupaten Gianyar, Provinsi Bali pada bulan Nopember 2016 yang didanai oleh Food and Agriculture Organization. Penelitian ini bertujuan untuk mengetahui perubahan pengetahuan, sikap dan cara pemeliharaan anjing pada masyarakat di Desa Pejeng setelah penerapan Manajemen Populasi Anjing. Penelitian observasional ini menggunakan cross sectional study melalui pengamatan dan penyebaran kuisioner langsung ke lapangan. Teknik pengambilan sampel menggunakan teknik Probability sampling, Proportional stratified sampling. Jumlah sampel yang diambil 313 responden. Penelitian dilaksanakan pada bulan Nopember 2016 (sebelum Manajemen Populasi Anjing diterapkan) dan pada bulan September 2018 setelah Manajemen Populasi Anjing diterapkan). Data yang terkumpul dianalisis secara deskriptif. Hasil sebelum dan sesudah penerapan Manajemen Populasi Anjing dianalisis dengan analisis non parametrik mengunakan uji Wilcoxon. Berdasarkan hasil penelitian, disimpulkan bahwa Penerapan Manajemen Populasi Anjing secara signifikan (P<0,05) dapat mengubah pengetahuan, sikap dan cara pemeliharaan anjing pada masyarakat di Desa Pejeng menjadi lebih baik.


2021 ◽  
Vol 11 (7) ◽  
pp. 243-248
Author(s):  
Radha Pachpor ◽  
Neeraj Athavale ◽  
Rachana Dabadghav

Introduction: Physiotherapy is an emerging field in healthcare with innumerable benefits and its demand continues to increase. Often asked what physical therapy is and what does a physiotherapist do? It is very difficult to restrict its definition to a few words since the profession is holistic in approach. The junior college students are eligible to pursue Bachelor of Physiotherapy degree. It is important to have awareness regarding the profession that is related to their field of interest. Method: The cross sectional study was undertaken with the help of google form which was distributed to 280 junior college students with biology as elective subject. Data was collected and statistically analyzed. Results: 97.1% know physiotherapy as a health care profession. 53.9% think that they need a referral from a doctor to visit a physiotherapist. Most of them got the information about the field from their relatives and doctors. 73.6% will consider it as a profession. Conclusion: This study concludes that there is high awareness among the students of junior college but the perception about the field is varied. Key words: perception, awareness, career option, junior college students.


Author(s):  
Rahmadi Fahmi

ABSTRACTLong trip night bus drivers is a very highly risk of fatigue and musculoskeletal disorder. The aim of this research was to learn and acknowledging the level of fatigue and musculoskeletal disorder in PO. (Perusahaan Otobus) Restu Mulya long trip night bus drivers. This is an observational descriptive research with cross sectional study design. The research’s variable is the level of fatigue and musculoskeletal disorder that obtained from primary data using SSRT (Subjective Self Rating Test) questionnaire and NBM (Nordic Body Map) questionnaire. The result shows that 58.33% long trip night bus drivers was felt a moderate level of fatigue and 41.67% long trip night bus drivers felt a severe level of  fatigue. Most of long trip night bus drivers which number 75% drivers felt almost-sick of musculoskeletal disorder with the buttock, back, neck, and leg symptom point. The fatigue in PO. Restu Mulya long trip night bus drivers was a moderate and severe level with a lower activity and physicly fatigue symptom. The fatigue can be possibly caused by high physical work burden and psycologycal work burden which is a big responsibilities for the passengers safety. Then a low level of musculoskeletal disorders with the buttock, back, neck, and leg symptom point that possibly caused by monotony sit work posture on a very long time.Keywords: long trip night bus drivers, fatigue, musculoskeletal disorder


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