Designers as Innovators in Organizational Contexts

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Antti AINAMO ◽  
Lisbeth SVENGREN HOLM ◽  
Christina VILDINGE
Keyword(s):  
Design Process ◽  
Management Training ◽  
Organizational Contexts ◽  
The Public ◽  
Study Approach ◽  
Radical Innovations ◽  
Diamond Model ◽  
Double Diamond ◽  
Business And Management

This paper proposes a typology for the different roles and drivers present-day designers may fulfil, which may depend on the kind of organisational context involved and the type of innovation. The interest in the potential of designers contributing to business and management innovation and the economy as a whole has grown, with the premise being that companies modelling innovation processes on the design process are more innovative and more successful than others. Design has become represented almost as a synonym to innovation and a legitimate response to criticisms of management training for being too scientific and detached from real-world complexities and problems. This raises a need to understand and clarify the roles designers can have or take, in companies but also in the public sector, where design is increasingly commissions contribute to innovation. Based on a multi-case study approach we propose a typology based on three different types related to the outcome of designers acting as innovators: product, process and service innovation. With these types of innovations we propose a typology for the different roles designers can have and take based on a hierarchical model related to the Double Diamond model for the design process. Radical innovations are related to strategic level and benefit from the potential of designers with an artistic and aesthetic approach.

Are They Ready for Their Close-Up? Civil Servants and Their Portrayal in Contemporary American Cinema

Public Voices ◽  
2016 ◽  
Vol 11 (1) ◽  
pp. 8 ◽  
Author(s):  
Michelle C. Pautz ◽  
Laura Roselle
Keyword(s):  
Popular Culture ◽  
Public Administration ◽  
Civil Servants ◽  
Case Study Approach ◽  
The Public ◽  
Study Approach ◽  
American Cinema ◽  
Box Office ◽  
Narrative Forms

Perceptions of government and civil servants are shaped by a variety of factors including popular culture. In the public administration literature the significant role that film and other narrative forms have on citizens’ perceptions is duly noted, and there is ample research on politicians and military heroes in film, but a focus on civil servants remains largely elusive. Among the sparse literature centered on civil servants are studies that employ a case study approach or focus on a few films. In contrast, our research employs a large sample of 150 films. These films comprise the top ten box-office grossing films from 1992 through 2006; therefore we examine the films most likely to have been seen by a majority of movie-watching Americans. More than 60 percent of the films in our sample portray government as bad, inefficient, and incompetent. However, the data on more than 300 civil servants yield intriguing findings. Surprising, in light of the negative depiction of government, is the positive depiction of individual civil servants. Half of civil servants were positively portrayed, and only 40 percent were negatively depicted. Americans may view government negatively, but they see in film positive depictions of how individual civil servants can and do make a positive difference.

Pengelolaan website sebagai Media Informasi Publik

2020 ◽  
Vol 2 (2) ◽  
pp. 201-220
Author(s):  
Rina Himaturipa ◽  
Abdul Azis Maarif ◽  
Yusuf Zaenal Abidin
Keyword(s):  
Public Relations ◽  
Management Process ◽  
City Governments ◽  
Regional Office ◽  
The Public ◽  
Study Approach ◽  
Fact Finding ◽  
Or Organization ◽  
Application Programs

Tujuan dari penelitian ini adalah untuk mengetahui proses pengelolaan dimulai dari pencarian data dan fakta, perencanaan, pengaplikasian program, serta tahap evaluasi. Proses ini merupakan rangkaian dari pengaplikasian konsep four step public relations yang dijalankan oleh humas Kantor Wilayah Kementrian Agama Provinsi Jawa Barat, yaitu tahap fact finding, planning and programming, taking actions and communications, and evaluations. Penelitian ini menggunakan paradigma konstruktivisme , pendekatan kualitatif dan metode studi kasus, mengenai suatu lembaga atau organisasi dengan berupa fenomena yang ada dan terjadi nyata disuatu lembaga atau organisasi. Hasil dari penelitian ini menerangkan bahwa proses pengelolaan website menghasilkan data yang terbagi kedalam dua bagian yaitu fakta primer dan sekunder , setelah data didapatkan selanjutnya perencanaan program aplikasi yang memudahkan publik, lalu pengaplikasian program aplikasi seperti halnya E-MTQ, SIMKAH, dan lain-lain, tahap akhir yaitu evaluasi yang dilakukan seperti Rapat Koordinasi dengan Pemerintah Provinsi dan Kab/Kota. Kata Kunci :  Pengelolaan; Humas; Website       The purpose of this research is to find out the management process, Fact Finding, Planning and programming, Taking Actions and communications, and evaluation stages. This process is a series of applications of the four-step public relations concept run by the PR of the Regional Office of the Ministry of Religion of West Java Province. Researchers also use a case study approach that is about an institution or organization in the form of phenomena that exist and occur real in an institution or organization. The results of this study explain that the website management process produces data which is divided into two parts, namely primary and secondary facts, after the data is obtained then the planning of application programs that facilitate the public, then application of application programs such as E-MTQ, SIMKAH, and others, the final stage is an evaluation conducted such as a Coordination Meeting with the Provincial and District / City Governments. Keywords: Management; PR; Website

TANGGUNG JAWAB PERBANKAN DALAM KASUS PEMBOBOLAN DANA NASABAH (Studi Pembobolan Deposito milik PT. Elnusa, Tbk)

2019 ◽  
Vol 7 (2) ◽  
pp. 301
Author(s):  
Thessa Anial John
Keyword(s):  
Consumer Protection ◽  
Case Study Approach ◽  
Legal Research ◽  
Public Funds ◽  
The Public ◽  
Study Approach ◽  
Banking Service ◽  
The Law ◽  
Research Show

<p>Abstract</p><p>This article aims to study the bank’s responsibility towards fraud against customer with a case study of Bank Mega Fraud against PT. Elnusadeposito funds. This research is a normative legal research using constitutional and case study approach. The result of this research show that Bank Mega liquefyPT. Elnusadeposito funds carelessly without PT.Elnusa consent is an act against the law. Bank Mega hasfailed to fulfil it’s responsibility towardsthe customer as regulated Article 37 B paragraph (1) UndangUndang Nomor 10 Tahun 1998 concerning banking service that stipulate every bank must guarantee the public funds deposited in the bank concerned The action of Bank Mega has caused losses both material and immaterial loss so that Bank Mega has to give responsibility and compensation for damage and consumer loss according to Article 19 paragraph (2) Undang-Undang Nomor 8 Tahun 1999 regarding consumer protection.</p><p>Keywords: Responsibility; prudential principles; banks; and customers.</p><p>Abstrak</p><p>Artikelini bertujuan mengkaji tanggung jawab perbankan terhadap pembobolan dana nasabah dengan</p><p>studi kasus terhadap Bank Mega dalam kasus pembobolan dana deposito PT.Elnusa, Penelitian ini merupakan penelitian hukum normatif dengan melakukan pendekatan undang-undang dan pendekatan kasus.Berdasarkan hasil dari penelitian dapat disimpulkan bahwa tindakan Bank Mega mencairkan dana deposito milik PT.Elnusa secara tidak hati-hati dan tanpa sepengetahuan PT. Elnusa merupakan tindakan yang melanggar hukum. Bank Mega telah tidak memenuhi kewajibannya terhadap nasabah sebagaimana diatur dalam Pasal 37 B ayat (1) Undang-Undang Nomor 10 Tahun 1998 tentang Perbankan yang menyebutkan bahwa setiap bank wajib menjamin dana masyarakat yang disimpan pada bank yang bersangkutan. Tindakan Bank Mega telah menimbulkan kerugian baik materiil maupun immateriil sehingga Bank Mega selaku pelaku usaha berdasarkan Pasal 19 ayat (2) Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen bertanggung jawab untuk memberikan ganti rugi atas kerusakan, pencemaran, dan/atau kerugian konsumen akibat mengkonsumsi barang dan/atau jasa yang dihasilkan.</p><p>Kata Kunci: Tanggung jawab; prinsip kehati-hatian; bank; dan nasabah.</p>

Outsourcing and Downsizing: Processes of Workplace Change in Public Health

2002 ◽  
Vol 13 (2) ◽  
pp. 244-269 ◽  
Author(s):  
Suzanne Young
Keyword(s):  
Support Services ◽  
Public Hospitals ◽  
Workplace Change ◽  
Workplace Issues ◽  
The Public ◽  
Study Approach ◽  
Workplace Conditions ◽  
National Competition ◽  
Staff Recruitment And Retention

Throughout the 1990s, public hospitals embarked on a range of benchmarking exercises for support services, often accompanied by downsizing and, in some cases, outsourcing. These support services included clinical areas such as, radiology, pharmacy and pathology, and non-clinical areas of catering and cleaning, engineering and environmental services. The impetus for this trend was the introduction of the Federal Government's National Competition Policy with its rationale that private sector pressures and competition would make the public sector more efficient. Through a case study approach, this paper discusses this process at two public hospitals, the aim being to investigate the reasons for outsourcing, outsourcing's interconnectedness with downsizing, and the implications at the workforce level. Workplace issues discussed include consultation between management, unions and employees, changes to employee numbers and work practices, maintenance of workplace conditions, implications for staff recruitment and retention, and the relative power of management and unions. It concludes that benchmarking, outsourcing and downsizing have all been used to bring about workplace change. Whilst the choice between processes may be dependent on management perception of the workplace environment, implications for the workplace from each process have been similar.

Lean Six Sigma in policing services

2018 ◽  
Vol 67 (5) ◽  
pp. 935-940 ◽  
Author(s):  
Jiju Antony ◽  
Bryan Rodgers ◽  
Inness Coull ◽  
Vijaya Sunder M.
Keyword(s):  
Six Sigma ◽  
Design Methodology ◽  
Single Case ◽  
Lean Six Sigma ◽  
Single Case Study ◽  
Content Type ◽  
The Public ◽  
Study Approach ◽  
Learning Points

Purpose This paper is based on a single case study carried out as part of a change programme but is used as a reflective tool to draw on some of the wider organisational learning which can be considered when implementing, reviewing or re-energise a Lean Six Sigma (LSS) Programme. The paper aims to discuss this issue. Design/methodology/approach A case study approach has been used and referenced throughout the paper with references to literature to support the wider learning points drawn which are then applied to any continuous improvement (CI) programmes. Findings The paper presents a range of learning points which are drawn from a successful deployment of LSS within a change project carried out as part of an overall programme in Scottish policing services. Research limitations/implications The points are drawn from a single case study which was deployed within a wider change programme and is supported by wider literature but is used as a vehicle for informing strategic considerations within an organisation. Originality/value This case study is drawn from policing services in the public sector which alone is an area that has not been significantly studied. It is used to explore wider implications in terms of strategic alignment, organisational performance and project management and presents the argument that the design of a CI programme is much wider than the implementation of LSS itself.

scholarly journals People as an essential tool for considering ethics in the product lifecycle

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Mersha AFTAB ◽  
Alana JAMES
Keyword(s):  
Design Process ◽  
Consumer Goods ◽  
Participatory Approach ◽  
Human Values ◽  
Added Value ◽  
Case Study Approach ◽  
Product Lifecycle ◽  
Study Approach ◽  
The Creation

This paper explores the vital engagement of people at different stages of the product lifecycle. The incorporation of human values in the creation of empathy allows for ethics to be considered across the design and make process. A case study approach was adopted utilising data obtained from two large consumer goods companies. From this, a relationship was found to lie between the involvement of people as active participants and the creation of empathy. These empathetic values consequently facilitated the consideration of a responsible approach to be implemented. Conclusions show that during the design process people create added value with a participatory approach, whilst during production consumers become prosumers in consumer-led innovation to help drive forward an ethical agenda.

scholarly journals EFEKTIVITAS PELAKSANAAN SANKSI TALAK DI LUAR MAHKAMAH RENDAH SYARIAH

2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Siti Maimunah Binti Mohd Rijal ◽  
Rukiah Muhammad Ali
Keyword(s):  
Descriptive Analysis ◽  
Analysis Method ◽  
Case Study Approach ◽  
The West ◽  
Divorce Law ◽  
The Public ◽  
Study Approach ◽  
Legal Sanction ◽  
Two Factors

This article examined the problem to reduce divorces outside the court. The Malaysian government has established sanctions for the perpetrators. This research was conducted employing a case study approach with descriptive-analysis method. The results showed that the implementation of divorce sanctions outside the Syariah Subordinate Court of Selangor was less effective in reducing divorces. The high number of divorce cases were found in the country of Selangor, increasing by 71.8% of cases from 2012 to 2017. However, the cases in the West Gombak Syariah Subordinate Court has decreased slightly between 2015 and 2017, indicated by only a few cases were registered. Two factors influenced the implementation of divorce sanctions outside the Syariah Subordinate Court. First, the Selangor Islamic Family Law has regulated the divorce law outside the court in a detailed and clear. Still, the socialization for the public was lacking, and the society took this rule seriously so that the sanction implementation for divorce cases outside the court became a legal solution. Second, the high number of divorce cases found outside the court required a legal policy to impose a legal sanction on the perpetrators. Abstrak: Artikel ini mengkaji masalah untuk mengurangi talak di luar Mahkamah, pemerintah Malaysia telah menetapkan sanksi bagi pelaku. Penelitian ini dilakukan dengan pendekatan studi kasus dengan metode deskriptif-analisis. Hasil penelitian menunjukkan bahwa: Pelaksanaan sanksi talak di luar Mahkamah Rendah Syariah Selangor masih kurang efektif dalam mengurangi perceraian. Kasus perceraian ditemukan cukup banyak di negeri Selangor sebanyak 71.8% kasus meningkat dari tegang waktu tahun 2012 hingga 2017 namun kisaran kasus di Mahkamah Rendah Syariah Gombak Barat agak sudah sedikit menurun dari tahun 2015 hingga 2017 hanya ditemukan beberapa kasus yang terdaftar. Faktor-faktor yang mempengaruhi pelaksanaan sanksi talak di luar Mahkamah Rendah Syariah Selangor ada dua. Pertama, Enakmen Hukum Keluarga Islam Negeri Selangor telah diatur hukum perceraian di luar mahkamah secara rinci dan jelas, namun masyarakat masih kurang sosialisasi dan mengambil berat terhadap aturan ini sehingga penerapan sanksi atas kasus talak di luar mahkamah muncul sebagai solusi hukumnya. Kedua, banyaknya temuan kasus talak di luar mahkamah mengharuskan adanya kebijakan hukum berupa penjatuhan sanksi hukum bagi pelakunya. Kata Kunci: Efektivitas, Sanksi, Talak, Luar Mahkamah

scholarly journals Evaluation of the Tuberculosis Prevention Program in the Discovery of Tuberculosis Cases in Nosara Public Health Center Palu City

2021 ◽  
Vol 9 (E) ◽  
pp. 1200-1206
Author(s):  
Muhammad Rizki Ashari ◽  
Irma Apriani ◽  
Firmansyah Firmansyah ◽  
Fitrianty Sutady Lanyumba
Keyword(s):  
Public Health ◽  
Health Center ◽  
Program Implementation ◽  
Sampling Technique ◽  
Health Centers ◽  
Public Health Center ◽  
The Public ◽  
Study Approach ◽  
Tuberculosis Prevention

BACKGROUNDS: Tuberculosis is an infectious disease caused by Mycobacterium Tuberculosis. The case in Indonesia rank third with the highest number of TB case in the world. There were 511,873 cases of tuberculosis of all types in 2018. Based on data from the Palu Health Office, the TB cases in Palu in 2018 were still high numbered 557 cases. In 2019, Nosarara Public Health Center had the lowest case finding among the 13 health centers in Palu with 17 TB case findings. The absence of a laboratory in Nosarara Public Health Center for examining sputum samples affected the output in program implementation. AIM: The aim of this study is to evaluate the Control of Tuberculosis in the Discovery of Tuberculosis Cases in Nosarara Public Health Center Palu. MATERIALS AND METHODS: This research used qualitative method with a case study approach. The research informants were 6 people selected through purposive sampling technique. RESULTS: The results summarizes the following : the input aspect in terms of human resources in quantity and quality is inadequate because TB program holders have multiple tasks so that they are not maximal in carrying out their duties and have never attended training, sufficient funds, inadequate facilities and infrastructure, and methods according to guidelines. CONCLUSION: The process of planning, organizing, implementing and supervising has not been maximal, meanwile the output of TB case detection (22%) has not yet reached the predetermined target (80%).It is expected that the Public Health Center will add more health personnel, complete facilities and infrastructure in order to maximize program implementation to achieve predetermined targets.

scholarly journals Achievement of Inclusive Development in Tourism Development in Pulau Merah of Banyuwangi Regency

2018 ◽  
Vol 1 (1) ◽  
pp. 320
Author(s):  
Sulikah Asmorowati ◽  
Mia Fairuza
Keyword(s):  
Qualitative Research ◽  
Data Collection ◽  
Public Awareness ◽  
Inclusive Development ◽  
Case Study Approach ◽  
The Public ◽  
Study Approach ◽  
The People ◽  
Development Paradigm

The development of tourism on the coast of Pulau Merah Banyuwangi has resulted in the welfare felt directly by the people around the coast. This article discussed the results of development of the Pulau Merah coast by using the inclusive development paradigm, they are consists of benefits, participation, and ecology aspects. This qualitative research has used a case study approach. Data collection was conducted through interviews of 27 informants. The results of this study indicated that in the development of tourism in Pulau Merah, especially the achievement of inclusive development was good. This is caused in three aspects of inclusive development; the aspects of benefits, participation, and ecology are well implemented. The benefits of the development of Pulau Merah have been felt evenly by the people. Community participation of Pulau Merah coast is quite high. The public awareness of the importance of ecology on the coast of Pulau Merah is also high.

scholarly journals Smart bionic graspers: background study and design process

2020 ◽  
Author(s):  
Xinrui Li ◽  
Mahmoud Chizari
Keyword(s):  
Design Process ◽  
Computer Modelling ◽  
Virtual Prototype ◽  
Design Evaluation ◽  
Concept Design ◽  
Diamond Model ◽  
Final Design ◽  
Element Approach ◽  
Double Diamond ◽  
Theoretical Considerations

ABSTRACTThis paper has focused on reviewing passive bionic grasper and designing a virtual prototype using a computer modelling technique. The main aim of this study is to review existing research and compare their functionalities. This has been followed by introducing a concept design with suitable components. To start the project, generating a clear overview form the most updated and relative knowledge and information on existing designs was the intention of the study. The concept design part of this study uses an iterative process (similar to the Double Diamond Model introduced by Frances et al (2019)) including Discover, Define, Develop and Deliver to complete the design components. Following the concept design process, the detailed theoretical considerations and the features of components selection were then defined. In Develop Phase, the goal was to decide the final design and generate the computer model using SolidWorks. The fourth phase of process was Delivery leading the design evaluation and validation of the generated model or virtual prototype. By completing the process, it is possible to determine the feasibility of the design and the need for improvement. In final stage of the design, a finite element approach using SolidWorks Simulation was performed on the concept. Final design was decided after comparing the concepts in terms of several considerations. A series of simulations were performed on the design to evaluate the durability of the design and extend its functionality. The results showed that the supporting pad was robust enough when dropped down from 1.5 meters height, while the hinge which connecting the finger straps would need further improvement to avoid failure during its practical loading.

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