scholarly journals Determinants of Parental Satisfaction with Nursing Care in Paediatric Wards—A Preliminary Report

2019 ◽  
Vol 16 (10) ◽  
pp. 1774 ◽  
Author(s):  
Agnieszka Kruszecka-Krówka ◽  
Ewa Smoleń ◽  
Grażyna Cepuch ◽  
Krystyna Piskorz-Ogórek ◽  
Mieczysława Perek ◽  
...  
Keyword(s):  
Higher Education ◽  
Nursing Care ◽  
Preliminary Report ◽  
Parental Satisfaction ◽  
Satisfaction With Care ◽  
Level Of Satisfaction ◽  
The Mean ◽  
Sense Of Satisfaction ◽  
Emergency Mode

Background: The quality of medical services for a child and their parents are tantamount to a sense of satisfaction with care. Purpose: The assessment of determinants of parental satisfaction with nursing care in paediatric wards. Methods: The study covered 336 parents of children hospitalised in paediatric departments and was based on the “EMPHATIC” questionnaire, standardized and adapted to Polish conditions. Results: The mean score of the overall parental satisfaction was high, amounting to 4.19 points. The lower level of satisfaction with nursing care was reported in parents of children under the age of 6 years, admitted in an emergency mode with a diagnosed post-trauma condition and those with higher education. The duration of hospitalisation, sex and age of parents did not have an influence on the satisfaction with care. Conclusions: The age of the child, admission mode and education of respondents are determinants of parental satisfaction with nursing care.

scholarly journals Kepuasan Orang Tua Terhadap Pelayanan Keperawatan di Ruang Perinatologi

2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Erna Julianti ◽  
Fajar Tri Waluyanti ◽  
Allenidekania Allenidekania
Keyword(s):  
Quality Of Care ◽  
Nursing Care ◽  
Sampling Technique ◽  
Parental Satisfaction ◽  
Nursing Service ◽  
Consecutive Sampling ◽  
Premature Babies ◽  
Pearson Test ◽  
Quality Of Nursing

The Parents' satisfaction of premature babies is very important as one of the basic steps in determining the quality of nursing service. This study aims to identify parental satisfaction in the perinatology. Consecutive sampling technique was conducted to select 59 parents of premature babies as research respondents. Instrument in this study uses EMPATHIC N. The data was analyzed with Pearson test. The results showed that the average of premature babies’ care score was 161.93 and the average of parents’ satisfaction score was 280.07. Nursing care should be evaluated to improve the performance of nurses and the quality of care of premature babies and parents’ satisfaction.

scholarly journals Avaliação da assistência de enfermagem em um hospital especializado

2019 ◽  
Vol 9 (28) ◽  
pp. 123-130
Author(s):  
Julia Tavares de Oliveira Prado ◽  
Mariel Tavares de Oliveira Prado Bergamo ◽  
Thais Marchini de Oliveira ◽  
Maria Irene Bachega
Keyword(s):  
Standard Deviation ◽  
Nursing Care ◽  
Public Hospital ◽  
Sao Paulo ◽  
Care Quality ◽  
São Paulo ◽  
Good Level ◽  
Level Of Satisfaction ◽  
Nursing Care Quality

Avaliar a qualidade da assistência em enfermagem por meio do nível de satisfação do usuário de um hospital terciário e público do interior do estado de São Paulo, Brasil. Participaram da pesquisa, 16 pacientes que realizaram cirurgias na área de otorrinolaringologia e que tinham permanecido internados 48 horas ou mais na Unidade de Internação no ano de 2016 em um hospital especializado do interior paulista. Os participantes responderam ao questionário Instrumento de Satisfação do Paciente (ISP). Levando-se em consideração a média total ponderada de todos os domínios estudados (3,9) e seu desvio padrão (0,7), os usuários desse hospital terciário e público possuem um bom nível de satisfação com a assistência de enfermagem, pois o valor está acima da média e o desvio padrão expressou que os dados não estão dispersos. O paciente deste hospital terciário e público possui um bom nível de satisfação com a assistência de enfermagem prestada.Descritores: Satisfação do Paciente, Cuidados de Enfermagem, Qualidade da Assistência à Saúde. Evaluation of nursing care in a specialized hospitalAbstract: To evaluate the quality of nursing care quality through the level of user satisfaction of a tertiary and public hospital in the interior of São Paulo state, Brazil. The study included 16 patients who underwent otorhinolaryngology surgeries and who had been hospitalized for 48 hours or more at the Care Unit in 2016 at a specialized hospital in the interior of São Paulo. Participants answered the Patient Satisfaction Instrument (PSI) questionnaire. Considering the total weighted average of all domains studied (3.9) and their standard deviation (0.7), the users of this tertiary and public hospital had a good level of satisfaction with nursing care because the value is above average, and the standard deviation expressed that the data is not dispersed. The patient of this tertiary and public hospital has a good level of satisfaction with the nursing care provided.Descriptors: Patiente Satisfaction, Nursing Care, Quality of Health Care. Evaluación de la atención de enfermería en un hospital especializadoResumen: Evaluar la calidad de la atención de enfermería a través del nivel de satisfacción del usuario de un hospital terciario y público en el interior del estado de São Paulo, Brasil. El estudio incluyó a 16 pacientes que se sometieron a cirugía en el área de otorrinolaringología y que habían sido hospitalizados durante 48 horas o más en la unidad de pacientes hospitalizados en 2016 en un hospital especializado en el interior de São Paulo. Los participantes respondieron el cuestionario del Instrumento de Satisfacción del Paciente (ISP). Considerando el promedio total ponderado de todos los dominios estudiados (3.9) y su desviación estándar (0.7), los usuarios de este hospital terciario y público tienen un buen nivel de satisfacción con la atención de enfermería, ya que Este valor está por encima del promedio y la desviación estándar expresó que los datos no están dispersos. El paciente de este hospital terciario y público tiene un buen nivel de satisfacción con la atención de enfermería brindada.Descriptores: Satisfacción del Paciente, Atención de Enfermería, Calidad de la Atención Médica.

scholarly journals Effect of Evidence-Based Nursing Care Guidelines on the Quality of Care of Patients in Neurosurgical Intensive Care Units

2020 ◽  
Vol 24 (1) ◽  
pp. 56-67
Author(s):  
Zahra Tayebi Myaneh ◽  
◽  
Maryam Azadi ◽  
Seyedeh Zahra Hosseinigolafshani ◽  
Farnoosh Rashvand ◽  
...  
Keyword(s):  
Intensive Care ◽  
Quality Of Care ◽  
Intensive Care Units ◽  
Nursing Care ◽  
Evidence Based ◽  
Neurosurgical Intensive Care ◽  
Care Guidelines ◽  
The Mean ◽  
Evidence Based Nursing

Background: Evidence-based nursing care guidelines are important tools for increasing the quality of nurses’ clinical work. Objective: The aim of this study was to investigate the effect of implementing evidence-based nursing care guidelines on the quality of care of patients admitted to the Neurosurgical Intensive Care Units (NICUs). Methods: This is a quasi-experimental study on 54 nurses in NICUs of hospitals affiliated to Qazvin University of Medical Sciences selected using a convenience sampling technique and divided into two groups of intervention and control. The intervention included the teaching of evidence-based nursing guidelines and their implementation by the nurses. Before and two months after the intervention, the demographic characteristics and the quality of nurses’ patient care in both groups was evaluated by using a demographic form and a standard checklist with 37 items designed based on the standards of practice for All Registered Nurses (ANA). Data were analyzed in SPSS software using descriptive statistics (Mean±SD), and paired t-test, independent t-test and chi-square test. Findings: The mean score of nursing care quality in the two groups was not significantly different before intervention (P>0.05). After intervention, the mean score was 25.11±6.2 in the intervention group and 20.29±5.3 in the control group, and the difference was statistically significant (P<0.05). Conclusion: Implementation of evidence-based nursing care guidelines can improve the quality of nursing care. Therefore, it is recommended that the teaching of evidence-based nursing care guidelines should be on the agenda of the hospitals’ education unit and related departments.

scholarly journals Correlation of happiness and professional autonomy in Iranian nurses

2019 ◽  
Vol 24 (8) ◽  
pp. 622-632
Author(s):  
Seyyedeh Roya Mousavi ◽  
Kourosh Amini ◽  
Farhad Ramezani-badr ◽  
Mahin Roohani
Keyword(s):  
Nursing Care ◽  
Random Sampling ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Professional Autonomy ◽  
Practice Behaviors ◽  
The Mean ◽  
Oxford Happiness Inventory ◽  
Positive Significant Correlation

Background Happiness and professional autonomy in nurses increase job satisfaction, reduce turnover and improve the quality of healthcare services. Aims The present study aimed to examine the correlation between happiness and professional autonomy in Iranian nurses. Methods This descriptive-correlational study was conducted on 371 nurses in 2017. The participants were selected via two-step random sampling. Data were collected using the Oxford Happiness Inventory and Dempster Practice Behaviors Scale within the score ranges of 0–87 and 30–150, respectively. Data analysis was performed in SPSS version 16. Results Mean score of happiness among nurses was 43.1 ± 13.3 and the mean score of professional autonomy was 96.4 ± 13.5. According to Pearson's correlation coefficient, professional autonomy had a positive, significant correlation with happiness ( r = 0.481; p < 0.001). In addition, the results of regression analysis indicated that professional autonomy could predict 23% of the happiness variance in the nurses ( p < 0.001). Conclusions According to the results, the level of happiness in Iranian nurses was favourable, whereas the level of professional autonomy was moderate. Considering the significant correlation between happiness and professional autonomy, attention should be paid to the simultaneous enhancement of these variables to improve the efficiency of nursing care.

scholarly journals Parent’s Needs During Their Child Hospitalization

2015 ◽  
Vol 3 ◽  
pp. 464
Author(s):  
Madara Miķelsone ◽  
Jānis Sīpols
Keyword(s):  
Health Care ◽  
Parental Satisfaction ◽  
Important Indicator ◽  
Research Results ◽  
Health Care Practitioners ◽  
Health Care Institutions ◽  
Level Of Satisfaction

The child's hospitalization is always associated with distress to child and his parents, because of unfamiliar environment. Although the child is in the center of the care, parents are encouraged to stay with their child at hospital. To achieve successful co-operation between parents and health care practitioners it is necessary to identify child`s and also their parent`s needs. Parental satisfaction with provided care depends on the quality of cooperation, which is an important indicator of the quality of the care. Aim of the study was to determine parental needs and level of their satisfaction during child hospitalization in one of the inpatient health care institutions in Latvia. Research results showed most important and less important parental needs and their level of satisfaction as well as implications were developed for further research

scholarly journals Comparing the Relationship of Emotional Intelligence and General Health in Nurses of Intensive Care Units With General Units in Qazvin

2019 ◽  
Vol 6 (1) ◽  
pp. 36-41
Author(s):  
Leili Yekefallah ◽  
Leila Dehghankar ◽  
Mahya Shafaei ◽  
Fereshteh Yekefallah
Keyword(s):  
Emotional Intelligence ◽  
Intensive Care ◽  
Intensive Care Units ◽  
Nursing Care ◽  
General Health ◽  
Pearson Correlation ◽  
The Mean ◽  
Relationship Of ◽  
The Relationship

Background and aims: To know that how emotional intelligence and general health are related, can play a crucial role in the quality of nurses’ performance. The present study was conducted to compare the relationship of emotional intelligence and general health in nurses of intensive care units with other units in Qazvin city, Iran. Methods: This cross-sectional study was conducted among nurses working in hospitals of Qazvin in 2018. To this end, 250 nurses were selected by random sampling. Data collection tool was Goldberg General Health Standard Questionnaire (GHQ) and Shearing’s Emotional Intelligence Questionnaire (EIQ). Data were analyzed by SPSS statistical software version 18.0 using the statistical tests of Pearson correlation, t test, ANOVA, chi-square, and liner regression. A P value less than 0.05 was also considered statistically significant. Results: The mean score of general health was 21.33 ± 10 and the mean score of emotional intelligence was 122.8 ± 11.5. The findings showed that there was a statistically significant relationship between emotional intelligence and general health and all general health components (P <0.05). Level of depression in Intensive Care Unit was higher than that in other units (P <0.05). Moreover, according to linear regression coefficient, there was a statistically significant association between general health and emotional intelligence (P <0.05), to such a degree that increasing emotional intelligence caused an increase in general health. This model identified 5.6% of health variance, emotional intelligence, and body mass index (BMI) variables as predictive variables. Conclusion: Considering the fact that nursing is a stressful profession, attention to emotional intelligence is very effective and valuable in improving mental health and as a result, in reducing job stress, increasing the quality of nursing care, reducing burnout, and ultimately increasing patient satisfaction from nursing care.

scholarly journals Nursing workload at a gastroenterology unit

2009 ◽  
Vol 17 (6) ◽  
pp. 1009-1014 ◽  
Author(s):  
Marcia Raquel Panunto ◽  
Edinêis de Brito Guirardello
Keyword(s):  
Intensive Care ◽  
Nursing Care ◽  
Care Delivery ◽  
Descriptive Study ◽  
Nursing Workload ◽  
Nursing Team ◽  
The Mean ◽  
Nas Score ◽  
Gastroenterology Unit

One of the biggest challenges nurses face is the need to justify the quantity and quality of staff for care delivery. For this, management instruments are available which help them to determine the staff needed in the nursing team. This descriptive study aims to evaluate the nursing workload at a specialized clinical and surgical gastroenterology unit. To collect data, the Nursing Activities Score (NAS) was used during 30 consecutive days, with 1080 comments, obtained from the records of 149 patients. The mean NAS score was 34.9% and, considering that each point of NAS corresponds to 0.24 hour, on the average, 8.4 hours of nursing care were required within 24 hours. This means that this profile is of patients who demand intermediate and semi-intensive care, which suggests that the NAS study can be used to evaluate the workload of nurses at that unit.

scholarly journals The Effect of Quality Kindergarten Services

2020 ◽  
Vol 3 (1) ◽  
pp. 18-22
Author(s):  
Nurul Badriyah
Keyword(s):  
Early Childhood ◽  
Early Childhood Education ◽  
Descriptive Analysis ◽  
Parental Satisfaction ◽  
Significance Level ◽  
Childhood Education ◽  
Level Of Satisfaction ◽  
Simple Regression Analysis ◽  
Questionnaire Method

Early Childhood Education Institutions have been spread in various regions because they see the importance of education, one of which is in the district of Colomadu. At this time, Early Childhood Education institutions are trying to improve their quality in order to attract parents' interest in order to increase parental satisfaction. The purpose of this study was to determine the quality of kindergarten institutions and the level of satisfaction of parents in the district of Colomadu. Subjects in this study were 575 parents of kindergarten institutions in Subdistrict of Colomadu. Sampling using a random propotional sample methodso as many as 73 parents obtained parents. Data collection techniques used questionnaire method, documentation. Data collected were analyzed using descriptive analysis and simple regression analysis. Based on the calculation of simple linear regression coefficient test data obtained (R2 )) equal to 0.174 which implies that the influence of the independent variable (TK service quality) on the dependent variable (the level of parental satisfaction) is 17.4% while the remaining 83.6% is influenced by other factors. And obtained t count 3.864 and obtained value of t table = 1.993 with a significance level of 0.05, then t arithmetic = 3.864 t table = 1.993 so that H0 is rejected and Ha is accepted. Means it can be concluded that there is a significant influence (significance) between the quality of kindergarten services on the level of satisfaction of parents in the Colomadu District 2018/2019.

scholarly journals Employability among Statistics Graduates: Graduates’ Attributes, Competence, and Quality of Education

2019 ◽  
Vol 2019 ◽  
pp. 1-7 ◽  
Author(s):  
Ashenafi Abate Woya
Keyword(s):  
Higher Education ◽  
Quality Of Education ◽  
Rank Test ◽  
Government Organization ◽  
Log Rank Test ◽  
Kaplan Meier ◽  
The Mean ◽  
Quality In Higher Education ◽  
Structured Questionnaire

An aspect of quality in higher education is the quality of the outcomes achieved. Higher education adds value by developing job-related skills and competencies. It is also not known to what extent, graduates’ competence goes in line with the demands of the employers. This study was to assess the employability and competency of statistics graduates. Data were collected using a structured questionnaire and analysis the using SPSS version 23. This study employed a Kaplan–Meier estimate to compare the duration of unemployed times from two or more groups. To assess whether there is a real difference between groups, we used Log-rank test. From a total of 303 statistics graduates, 17.7% were unemployed and 82.3% were employed. Of employed graduates, 65.8% had a permanent worker and the rest 16.5% of graduates had a temporary worker. The mean duration of unemployed statistics graduate at Bahir Dar University was 12.9 month (95% CI, (9.9, 15.9)). This study revealed that there is a percentage of graduates who are not yet employed and never been employed. Therefore, the department must be a linkage with the different government organization and NGO.This may improve the employability of statistics graduates.

scholarly journals Analysis of Psychometric Properties of the Quality and Satisfaction Questionnaire Focused on Sustainability in Higher Education

2020 ◽  
Vol 12 (19) ◽  
pp. 8264
Author(s):  
María del Carmen Olmos-Gómez ◽  
Mónica Luque-Suárez ◽  
Concetta Ferrara ◽  
Jesús Manuel Cuevas-Rincón
Keyword(s):  
Higher Education ◽  
Reliability And Validity ◽  
Quality Of Education ◽  
Good Reliability ◽  
Cross Sectional ◽  
Validated Questionnaire ◽  
Level Of Satisfaction ◽  
Quasi Experimental ◽  
Social Environmental

The aim of this research was to develop and validate a questionnaire to assess the quality of education, from a sustainability perspective, in higher education institutions of Naples (Italy), and determine whether differences exist between the groups (families, teachers and, students) with respect to their level of satisfaction concerning that quality, since it is important that education policies promote that assessment from an economic, social, environmental, and organisational dimension. The questionnaire was validated using a quantitative, quasi experimental, cross sectional method. A multivariate analysis of variance (MANOVA) was conducted on a sample of n = 1091 subjects to study the differences between the groups and their level of satisfaction. The results show a good reliability and validity. In this MANOVA, significant differences and large effect sizes were found. Families and teachers consider that quality management in higher education is adequate. The three groups are very satisfied with teaching management, and the teachers’ group has the higher level of satisfaction with teaching planning. It is concluded that this validated questionnaire provides information on the opinions about the quality of education from a sustainability perspective and that the self-assessment of those responsible for teaching is essential to achieve continuous improvement.

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