scholarly journals Sustainable, Smart and Muslim-Friendly Tourist Destinations

2020 ◽  
Vol 12 (5) ◽  
pp. 1778 ◽  
Author(s):  
Pedro Cuesta-Valiño ◽  
Fadoua Bolifa ◽  
Estela Núñez-Barriopedro

Information and Communication Technology (ICT) tools are perfect for developing tourism. Several countries are making an effort to become smart and sustainable tourist destinations, making it easier for tourists to interact with their environment while at the same time improving the quality of life for local people. There are many studies of this process and the benefits it brings, although most of them approach the subject from a western traveler’s point of view. This article aims to study the benefits of being a smart and Muslim-friendly tourist destination. An exploratory study was therefore carried out, including a bibliographical review of over one hundred secondary sources. We analyze the Muslim-friendly online services provided by nine destinations, and one of our principal conclusions is that these online services are of the greatest importance for a destination to be truly Muslim-friendly. We also conclude that such services allow companies to design tailored proposals and promote them through digital channels aimed at Muslim people.

2020 ◽  
Vol 15 (5) ◽  
pp. 210-224
Author(s):  
I.L. AVDEEVA ◽  
◽  
A.E. BELOLIPEZKAYA ◽  

The purpose of the article is to consider the main components and advantages of the concept of "service" public administration in the constantly changing conditions of the transition to knowledge, information and information technology. The subject of the research is the process of improving the technology of providing public services for citizens from the point of view of client orientation in order to improve the quality of services provided, which is an important part in the development of the information function of public administration in the Russian Federation in the context of changes. Research methodology: the theoretical and methodological research was based on the scientific works of domestic and foreign scientists concerning the paradigm of public administration caused by transformational changes in the economy and society. Research results: the Russian and foreign experience of the development of the concept of "service" public administration is analyzed, the state within the framework of the service model is considered as an integrating social institution, and the advantages of using information and communication technologies in state and municipal administration are revealed.


2021 ◽  
Vol 13 (7) ◽  
pp. 3965
Author(s):  
Robert Maršanic ◽  
Edna Mrnjavac ◽  
Drago Pupavac ◽  
Ljudevit Krpan

Since the Republic of Croatia is one of the most popular European and world tourist destinations, the aim of this paper is, from the user’s (n = 596) point of view, to research the importance of stationary traffic in tourist destinations. The purpose of this paper is to point out the possibilities of improving the tourist destination quality and sustainability through an adequate parking service. In order to corroborate constructed scientific hypotheses, a larger number of scientific methods were used from which a polling method, analysis and synthesis method, descriptive statistics method, t-test, and analysis of variance (ANOVA) should be singled out. The major finding of this paper indicates a relatively big importance of stationary traffic (M = 6.51; SD = 2.21) as an element of tourist destination quality. Moreover, regarding the quality of tourist destination, the results of this paper suggest that the parking space availability is more important than the way parking or parking payment are organized. Between the experienced parking problem in a tourist destination and age on one side and evaluation of the importance of stationary traffic as an element of tourist destination quality on the other side, a statistically important connection was established. Gained knowledge can be particularly helpful to hotel industry managers but also to traffic managers whose duty is to provide an adequate number of parking spaces in tourist destinations.


2015 ◽  
Vol 60 (8) ◽  
pp. 66-80
Author(s):  
Anna Wierzbicka ◽  
Agata Żółtaszek

Maintaining security is one of public tasks that determine the quality of life of the population. This issue is the subject of much debate both social and political. An in-depth assessment of the situation requires a variety of analyzes, significant from the point of view of the implementation of appropriate, effective strategy to increase the sense of security among citizens. The aim of the paper is to compare the state of public safety in selected European countries. The study was conducted based on Eurostat data from the years 2005–2011.


Author(s):  
A. Hafiiak ◽  
O. Shefer ◽  
E. Borodina ◽  
S. Alyoshin

The article explores modern information and telecommunication technologies, which are the basis of information processes in education. The fundamentals of improving the quality of student training from the point of view of the development of a vocational education system are investigated. The authors explore the definition of an innovative educational environment. It is proved that professional IT education is the basis for improving its quality level and has certain advantages over other types of knowledge, providing flexibility due to modern technological features, including the use of QR coding information.


2020 ◽  
Vol 19 (4) ◽  
pp. 113-121
Author(s):  
V.P. Leonova ◽  
◽  
L.A. Vasileva ◽  
E.V. Povorina ◽  
D.V. Volkov ◽  
...  

a modern education system must meet the needs of society. But from the point of view of considering the theoretical side of the issue, the education system that provides educational services is a service provider not only for the end user of the service. In various views of the theory of the question, educational services are considered as services for the state, society and the student. The article considers the main approaches to determining the quality of educational services and the regulatory and legal support of the educational process. The object of the research is the theoretical foundations of the quality of educational services. The subject of the study is the quality of educational services.


2019 ◽  
Vol 3 (2) ◽  
pp. 155-170
Author(s):  
Josildete Pereira de Oliveira ◽  
Luciano Torres Tricárico ◽  
Diva de Mello Rossini ◽  
Carlos Alberto Tomelin

Purpose This study began with the following question: how hospitality concepts have contributed to the quality of cities and to the qualification of urban tourist destinations. Therefore, the purpose of this paper is to analyze the historical evolution of the concepts of hospitality and their implications in the contemporary concept of the hospitality of the built space. Design/methodology/approach In this study an analytical empirical approach was used, focusing on the concepts and paradigms that support the studies of the hospitality of built space. The method was based on the representation of hospitality as spatial reading indexes according to the categories of analysis: identity, accessibility, and readability, as stated by Grinover (2007), Raymond (1997) and Lynch (1997). The empirical study, in the Brazilian context, took as its object of analysis the urban hospitality of the three cities that were capitals of Brazil throughout its history: Salvador da Bahia, Rio de Janeiro and Brasília. Findings The results of the research confirm the pertinence of the categories of analysis proposed for the understanding of hospitality of the built space and proposes other categories of analysis related to accessibility in its interfaces with identity and readability. Practical implications This study can contribute with new understandings in the field of the hospitality of the built space as support to public managers and trade tourist managers that can give quality to the urban space for tourists, and for the citizens as well. Because, in the Brazilian context, the formulation of public policies for public transport services, mobility, accessibility and recreation areas are linked to public managers; in the same way that private initiatives and incentives for leisure, entertainment, and tourism are linked to the managers of the tourist trade. Originality/value New possibilities of the understanding of urban hospitality in tourist destinations by the categories of analysis listed – identity, readability and accessibility. Accessibility was the spatial condition that most needed attention as urban hospitality in the Brazilian tourist destinations studied. Otherwise, a contribution was made to the area of study in urban hospitality, given the scarcity of scientific literature on the subject.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francisca Castilla-Polo ◽  
María Del Consuelo Ruiz-Rodríguez

PurposeThe purpose of this research objective was to analyse social reporting within MERCO Business companies both from the point of view of the quantity of information disclosed and the references about their quality. This approach constitutes a novelty with respect to previous literature on the subject.Design/methodology/approachThis paper assesses how social reporting is being carried out by the companies included in the MERCO Corporate Reputation Business Monitor, MERCO Business, during the period 2014–2016. The methodological design include the construction of a weighted index based on two unweighted indexes related to the quantity revealed and the quality detected. In addition, this study integrates intellectual capital and social responsibility approaches in order to deep into these voluntary disclosures.FindingsWhile social reporting is considerable from a quantitative point of view within MERCO Business companies, they do not reach very high levels of quality, which is good to counteract the final value of the quantity–quality index that the authors' propose.Research limitations/implicationsIn MERCO Business companies, quantity is not a proxy for quality within social reporting. In this sense, only considering both dimensions it will be possible to assess these disclosures in a more complete way.Practical implicationsThis study allows a more accurate and comparable view of social reporting than those studies that only focus on how much information is disclosed. Besides, it involves an important advance in the identification of the relative quality of social reporting, opening a new line of research that will be key to comparing this type of disclosures in a more homogeneous way. Likewise, the results can be applied in future studies in the intellectual capital field given the complementarity between both types of disclosures.Social implicationsLikewise, these results will be of interest for future actions aimed at regulating the improvement of the quality of social reporting in the hands of managers, investors and regulators.Originality/valueThe authors have tested the value of quality in social reporting using a weighted index amongst the most reputable companies in the Spanish scenario. These disclosures have been compared with and without the use of it in order to deduce its value to obtain valid conclusions about social reporting.


Author(s):  
Світлана Юріївна Даншина ◽  
Анастасія Володимирівна Василенко

One of the main problems of the development of the land market in Ukraine is the unfinished procedure of demarcation of agricultural land. The current legislation has determined the rules for positioning of for land pieces on the locality, has identified and prescribed mechanisms for obtaining a state act on ownership. The analysis of these rules allowed to systematize the input and output data, compile their list, and to determine the executors of the process of determining of location of land pieces. As a result, has obtained a generalized model of the process in the form of a contextual diagram, which defines a single point of view on process, the subject and the goal of modeling in accordance with the requirements of current legislation. The detailed analysis of the process in Ramus Edu. made it possible to develop a functional model of its key stage of the process of developing projects of land management. The use in this process a data, that represents objects defined in a space, the need for their processing and analysis make it possible to justify the use of geographic information systems (GIS). The article offers a method of information support for process of developing of projects of land management, which based on the implement of GIS. The most difficult stage of the method is calculates of the area of land pieces on the locality. This is due to the fact that need to take into account the different quality of land and its intended use, which affects the final cost of the land piece. Possible variants of calculation generalized in a single algorithm, the result of which is the estimation of the area of the land pieces, which indicated in the state act on ownership. Software realization of some of his stages is creating too. Thus, the compilation of available information based on GIS makes it possible to create a comprehensive view of the territory to be demarcated and to make informed decisions when carrying out land parcels on the locality. An example of the realization of some of its stages on the delimitation of lands located in the Pyatikhatk natural and agricultural district of the Dnipropetrovsk region is given. Visualization of the initial data was carried out in the program ArcGIS. An example of the implementation of the proposed method confirmed the possibility to use it in the land management organizations. The introduction of this method will allow to substantiate preliminary decisions regarding the boundaries of land pieces and to shorten the time for field work when the land pieces are transferred to locality


2021 ◽  
Vol 1 (10) ◽  
pp. 22-37
Author(s):  
Vladimir N. Yakimets ◽  

The article presents the results of a sociological study of municipal public policy conducted in the federal city of Sevastopol in 2020. Methodologically, the study was based on an index approach based on the participation of different groups of local experts and specialists in the process of evaluating the work of institutions and mechanisms, as well as the activities of public policy actors. According to the obtained index assessment of the state of public policy in the municipal districts of Sevastopol, we can talk about an almost consolidated type of public policy, when the estimated positions of two groups of respondents (representatives of municipal authorities, small and medium-sized businesses) are consolidated, and the indices of employees of municipal unitary enterprises and the NGO community differ slightly from them. From the point of view of the characteristics of the institutional status of local public policy, the highest scores in solidarity with all groups of respondents given the quality of the functioning of national harmony and tolerance of religions and faiths, of institutions, municipal elections and education. Institutions for the protection of private and municipal property, as well as the functioning of a website for collecting proposals from residents of the city, received solidly low ratings. And the worst rating is given to healthcare institutions. From the point of view of the subject cross-section of municipal public policy in the municipal districts of Sevastopol, there is a more pessimistic assessment of the activities of subjects and actors on the part of local authorities and employees of municipal unitary enterprises. Representatives of the NGO community and, to a lesser extent, business gave more optimistic assessments. The development of the subject potential of participants in public interaction in the city will require targeted program work to improve the skills of local self-government entities, to resolve the problems of redistribution of powers between the state bodies of Sevastopol and the authorities of municipalities and to provide the latter with financial resources, to transfer property to municipalities.


Author(s):  
Ali Akbar Haghdoost ◽  
Bagher Larijani ◽  
Mohammad Hossein Nicknam ◽  
Reza Dehnavieh ◽  
Monireh Balochi ◽  
...  

The spiritual dimension of health is the subject of much controversy; since it is not seen as a purely scientific and quantifiable aspect of health. However, it is exactly this quality of spiritual health that makes the thorough examination of the concept worthwhile. Furthermore, a comprehensive assessment of the theoretical concepts associated with it should be prioritized. The present study is a combination of a literature review followed by a series of expert interviews. First, articles addressing the different aspects of spiritual health were identified and acquired from academic databases. After a thorough assessment and evaluation, the findings were listed and prioritized in order to determine the most important aspects of spiritual health. Then, the most significant features were specified and interpreted. The interpretations were then sent to a group of experts for assessment and evaluation. The expert reviews and comments were then collected and analyzed in order to refine and improve the primary interpretations. The responsibilities of the health sector do not end with the provision and maintenance of the physical aspects of health or even the non-medical population. It includes not only promoting spiritual health in health sector graduates and personnel, but also conducting profound scientific studies, providing documentation, and interpreting the evidence for beneficiaries. However, establishing a new university major to train professionals exclusively for pursuing this objective and even adding new university credits in this field does not seem to be necessary from the point of view of experts and studies. In addition to providing the education necessary for students and personnel of each organization, providing adequate spiritual health and promoting the essential education and related skills are also the responsibilities of the health sector. Instead, it is suggested that an active secretariat be established to oversee the promotion of spiritual health in all sectors using the minimum independent facilities and manpower.


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