scholarly journals A Study of the Covid-19 Impact on Financial Services, Healthcare and Education Sector

2021 ◽  
pp. 01-13
Author(s):  
Dr. Anupam Karmakar
Keyword(s):  
Leadership Style ◽  
Digital Technology ◽  
Financial Services ◽  
Future Prospect ◽  
Digital Transformation ◽  
The Internet ◽  
Digital Revolution ◽  
Global Pandemic ◽  
Management Functions ◽  
The Impact

Organizations have already gone through a major digital transformation with the advent of the internet before. For many years they are incorporating technology in almost every aspect. The outbreak of global pandemic COVID-19 in the year 2020, which again disturbed the equilibrium, and forced the semi-automated and semi-digital legacy system-oriented organizations to shift radically towards digital transformation. In this paper, three major sectors have been covered– healthcare, financial services, and education which have undergone digital revolution effectively due to this pandemic. Digital Revolution has replaced or removed old ways of operations in those sectors and helped to reduce redundancies and waste of resources of any kind. Companies also face tremendous challenges regarding the adaptation of everything digital. The objectives of this paper are – to examine the impact of Digital shift in those sectors due to the COVID-19 pandemic and to predict the future prospect of the business with the current rate of incorporation with digital technology in these sectors, how managerial approaches when it comes to management functions like cost-effectiveness, leadership style, learning experiences have evolved to facilitate and incorporate this technology shift effectively. This research paper also studies the roadblocks faced by the organization on the way of digital transformation.

The Impact of ‘Branchless Banking’ on Building Society Branch Networks

2001 ◽  
Vol 33 (8) ◽  
pp. 1371-1384 ◽  
Author(s):  
Richard Willis ◽  
J Neill Marshall ◽  
Ranald Richardson
Keyword(s):  
Financial Services ◽  
Financial Sector ◽  
Telephone Call ◽  
Current Phase ◽  
The Internet ◽  
Building Society ◽  
Call Centres ◽  
Complex Picture ◽  
Use Of The Internet ◽  
The Impact

The authors examine the impact of the remote delivery of financial services on the branch network of British building societies. The current phase of branch-network rationalisation in the financial sector in Europe and North America is argued in the academic literature to be the inevitable consequence of the growth of electronic and telemediated forms of delivery of financial services. In the British building society sector, despite some evidence of branch closure as the use of the Internet and telephone call centres in the delivery of financial services has grown, the picture that emerges is of a dynamic branch network that is responding to changing customer demands and new technological possibilities. Face-to-face advice and discussions between customers and trained ‘experts’ remain an important part of the mortgage transaction. In the savings market, where products have become more commodified, telephone call centres and, more recently, the Internet have become more prominent, but institutions still rely heavily on the branch network to deliver services. The authors suggest that, although there have been changes in the relative importance of different distribution channels as sources of business in the financial sector, it is wrong to view these changes in terms of a simple branch-versus-direct dichotomy. A more complex picture is presented, with most institutions adopting a multichannel approach to the delivery of financial services, and electronic forms of delivery of financial services being developed as an additional delivery channel alongside the branch.

The specificity of the digital transformation of the public sector

2021 ◽  
Vol 150 (3) ◽  
pp. 1-23
Author(s):  
Katarzyna Śledziewska ◽  
Renata Włoch
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Main Part ◽  
New Technology ◽  
Digital Technologies ◽  
Digital Transformation ◽  
The Internet ◽  
The Public ◽  
The Subject ◽  
The Impact

In this article we focus on identifying the specificity of digital transformation within the public sector. The aim of the article is to present the main mechanisms resulting from the introduction of digital innovations that have changed the functioning of the public sector. Starting from a discussion on the technological requirements of digital transformation, we briefly characterise the use of computers and the Internet in public administration, resulting in the development of e-services and administration. The main part of the article is devoted to discussing the specificity of the implementation of the new digital technologies in public administration, focusing mainly on artificial intelligence and blockchain technologies. Our thesis is that the impact of innovative digital technologies on the operation standards and structure of public administration should be analysed through the prism of interrelated mechanisms of datafication and platformisation, characteristic for the digital economy. The adopted methodology, which is based on an analysis of the subject literature and an analysis of new technology implementations in public administration in EU countries, indicates the pilot, random and non-transformational nature of these implementations, partly due to the lack of well-established methodologies to study and assess the maturity of digital transformation within the public sector.

scholarly journals Digital Economy as a Factor in the Technological Development of the Mineral Sector

2019 ◽  
Vol 29 (3) ◽  
pp. 1521-1541 ◽  
Author(s):  
V. S. Litvinenko
Keyword(s):  
Mineral Resource ◽  
Russian Federation ◽  
Digital Technology ◽  
Raw Materials ◽  
Technological Development ◽  
Digital Economy ◽  
Digital Transformation ◽  
Mineral Sector ◽  
The Russian Federation ◽  
The Impact

Abstract This article describes the impact of the global digital economy on the technological development of the mineral sector in the world. Due to the different specifics of the legislative bases of the investigated regions, such as the USA, China, EU, and Africa, the development of digital transformation is presented on the example of the Russian Federation in the context of world trends. The article presents an analysis of the possibilities of using straight-through digital technology in prospecting, design, development, and use of mineral resources. It describes a structure promoting the development of applied digital technology through research–education centers and international competence centers. This structure would allow forming the new competencies for personnel working in the digital economy. The underfunding of the information and computing infrastructure could be a significant challenge to the digital transformation of the economy. Creating the conditions for a reliable and secure process of generating, storing, and using data is the basis for protection from the cybersecurity hazard that could act as a brake on technology advancement. This article discusses the organizational and technological priorities of the development of the mineral resource sector on the example of the Russian Federation. The challenges for the mineral resource complex resulting from global changes can be taken on through technological changes of the industry. The article gives a thorough description of issues related to technological developments in the raw materials sector, oil refining industry, development of integrated and advanced mineral processing systems, and the use of household and industrial wastes. The research presents basic technology contributing to sustainable development, starting from exploration and production forecasting and up to sustainable planning and distribution of material and energy resources based on real-time data. It also pays special attention to the possibilities of creating digital platforms for the mineral sector. Digital integration, combining research areas, personnel, processes, users, and data will create conditions for scientific and technological achievements and breakthroughs, providing scientific and economic developments in related industries and, above all, in the global mineral and raw materials market.

scholarly journals Ecosandals.Com: The Digital Transformation of a Social Enterprise

10.28945/4220 ◽  
2018 ◽  
Vol 3 ◽  
pp. 001-014
Keyword(s):  
Digital Technology ◽  
Social Enterprise ◽  
Digital Transformation ◽  
The Internet ◽  
Operating Model ◽  
Sales Revenue ◽  
Internet Platform ◽  
Set Up ◽  
Future Growth ◽  
Key Questions

The Wikyo Akala Project (WAP) was a cooperative set up as a social enterprise that sought to pool the efforts of the sandal makers in the Korogocho area, Nairobi, Kenya, in order to improve their sales revenue using the internet platform. WAP struggled to survive as a “bricks-and-mortar” social enterprise in the first six years of operation. However, with the adoption of a “clicks-and-mortar” digital strategy through an e-commerce platform, the project witnessed phenomenal growth as the internet architecture provided them with an opportunity to re-think their operating model. The key questions and decisions that faced them were the following: 1. Which operating model would be appropriate for their social enterprise operating in a resource constrained environment? 2. Secondly, how could they incorporate digital technology into the standardization of their services and processes, and to enable integration of their processes? 3. And thirdly the issue of future growth, sustainability and competition needed to be addressed.

scholarly journals Инновационные контуры геоэкономической конкурентоспособности России в цифровой эпохе

2019 ◽  
Vol 3 (52) ◽  
pp. 37-52
Author(s):  
Irina P. Chernaya
Keyword(s):  
Industrial Revolution ◽  
Developed Countries ◽  
Digital Transformation ◽  
Digital Revolution ◽  
Professional Characteristics ◽  
World Markets ◽  
Characteristics Analysis ◽  
The Status ◽  
Global Arena ◽  
The Impact

В условиях распространения технологий и инноваций четвёртой промышленной революции вопросы формирования цифровой экономики в России приобретают важное значение. Оно определяется в том числе необходимостью повышения геоэкономической конкурентоспособности страны на мировых рынках. Поэтому в статье предпринята попытка переосмысления базовых положений геоэкономики в контексте усиления глобальной конкуренции и вызванного им стремлением развитых государств к инновационному перепозиционированию на основе развития цифрового потенциала. Рассматривая существующие подходы к оценке воздействия цифровой революции на глобальные процессы, автор выделяет геоэкономиче-ские особенности современного этапа глобализации как глобализации 4.0. Данный период глобализации связан с цифровизацией и цифровой трансформацией экономики и общества и имеет национальную, региональную, отраслевую и профессиональную специфику. Анализ геоэкономических вызовов цифровизации России на национальном и макрорегиональном уровне постсоветского пространства показывает сохранение страной статуса геоэкономического полюса силы. Угрозы и риски цифрового отставания РФ рассмотрены на основе данных докладов Всемирного банка «Конкуренция в цифровую эпоху: стратегические вызовы для России» и Евразийского банка развития – доклад «Цифровой потенциал стран – участниц ЕАБР». Это позволило сделать вывод, что для укрепления положения геоэкономического лидера в макрорегионе и повышения геоэкономической конкурентоспо-собности на глобальной арене РФ необходимо преодолеть противоречие между темпами цифровизации как процесса внедрения цифровых инноваций и уровнем и глубиной цифровой трансформации, обусловленной изменением образа мышления и деятельности всех субъектов цифрового общества. Данное противоречие носит характер ключевой проблемы для страны и может быть преодолено на основе реализации программ развития информационной компе-тентности населения России всех возрастов с принятием во внимание отраслевой и профессиональной специфики в регионах страны. In the context оf technological progress and innovations of the fourth industrial revolution, the issues of forming the digital economy in Russia are becoming im-portant being also determined by the need to improve the country's geoeconomic competitiveness in world markets. Therefore, the article attempts to rethink the basic principles of geoeconomics in the context of increased global competition and the striving of developed countries for innovative re-positioning based on the development of digital potential. The author considers the existing approaches to assessing the impact of the digital revolution on global processes and highlights the geoeconomic features of the modern stage of globalization as globalization 4.0. This period of globalization is associated with digitalization and the digital transformation of the economy and society and has national, regional, sectoral and professional characteristics. Analysis of the geoeconomic challenges of Russian digitalization at the national and macro-regional levels of the post-Soviet space shows that the country has retained the status of a geoeconomic pole of power. The threats and risks of Russia's digital lag are based on the data from the World Bank's "Competition in the Digital Age: Strategic Challenges for Russia" and the Eurasian Development Bank report “Digital Potential of EABR Member Countries”. This allowed us to conclude that in order to strengthen the position of the geoeconomic leader in the macroregion and increase geoeconomic competitiveness in the global arena of the Russian Federation, it is necessary to overcome the contradiction between the pace of digitalization as a process of introducing digital innovations and the level and depth of digital transformation due to a change in the way of thinking and activity of all subjects of the digital society. This contradiction is a key problem for the country and can be overcome through implementing the programs of developing informational competence of the Russian population of all ages, taking into account the industry and professional specifics in the country's regions.

A Framework for Analyzing the Impact of Data Analytics and the Internet of Things on Digital Marketing

2019 ◽  
pp. 211-240
Author(s):  
Dimitris K. Kardaras ◽  
Bill Karakostas ◽  
Stavroula G. Barbounaki ◽  
Stavros Kaperonis
Keyword(s):  
Internet Of Things ◽  
Data Analytics ◽  
Digital Transformation ◽  
Digital Marketing ◽  
The Internet ◽  
Almost All ◽  
The Impact ◽  
The Internet Of Things

The proliferation of the internet of things will open up new opportunities for implementing the digital transformation of businesses. Available data is expected to rise in unprecedented levels of quantity with the IoT playing an important role towards that end. Data analytics techniques will provide businesses with refined pieces of information in almost all aspects in both B2C and B2B context, thus refining services design and customization with more flexibility and options that focus right at the heart of consumers' needs. Digital marketing depends on these developments. This chapter aims at proposing a framework for analyzing the implications of data analytics and IoT on digital marketing.

Digital Transformation Approaches for Aircraft Maintenance Operations

2021 ◽  
pp. 145-164
Author(s):  
Ercan Kivanç ◽  
Özalp Vayvay ◽  
Zeynep Tuğçe Kalender
Keyword(s):  
Industry 4.0 ◽  
Digital Transformation ◽  
Maintenance Management ◽  
Aircraft Maintenance ◽  
Digital Revolution ◽  
Security Standards ◽  
Aviation Operations ◽  
High Degree ◽  
The Impact ◽  
Management Issues

Digital transformation is one of the critical drivers of change in aviation as in many areas. Aviation operations are always aimed to be carried out with a high degree of safety and security standards. Efficient aircraft maintenance management makes a significant contribution to meeting these standards. The digital revolution offers excellent opportunities for safety, reliability, and efficiency advancement for aviation continuing airworthiness. This chapter provides a basic overview of aircraft maintenance processes and highlights some of the maintenance management issues. This chapter addresses some of the industry 4.0 technologies that have been tested for use or currently used in aircraft maintenance operations and discusses the impact of these technologies on current management problems. Consequently, this chapter is expected to present useful information and comments for the aircraft maintenance community, including managers and professionals, and encourage them to think about other possible innovations beneficial to their processes.

Internet of Things and Its Impact on Financial Services

2021 ◽  
pp. 214-231
Author(s):  
Deepika Dhingra ◽  
Shruti Ashok
Keyword(s):  
Internet Of Things ◽  
Financial Services ◽  
High Tech ◽  
The Internet ◽  
Financial Services Industry ◽  
Daily Lives ◽  
Digital Devices ◽  
Services Industry ◽  
The Impact ◽  
The Internet Of Things

The internet of things (IoT) is proving to be a seminal development amongst this century's most productive and pervasive high-tech revolutions. Increased reliance on the internet of things (IoT) is one of the foremost trends, and the financial services industry is a major contributor to that trend. IoT's influence on our daily lives is noteworthy, and it has become imperative for financial services organizations to evolve to adapt to these changes. Digital devices have started to interconnect with each other and possibly with other peripheral entities. Owing to the explosion of these devices and digitization in the banking and financial services industry, businesses are discovering the possibility of IoT in finance to control data and to minimize the risk. This chapter focuses on the impact of internet of things on financial services. It discusses the various applications, trends, challenges, and risks associated with adoption of IoT by financial services institutions. This chapter also discusses Indian and global cases of application of internet of things by financial services institutions.

Revisiting the “Authoritarian Versus Participative” Leadership Style Legacy: A New Model of the Impact of Leadership Inclusiveness on Employee Engagement

2018 ◽  
Vol 26 (4) ◽  
pp. 510-525
Author(s):  
Ronald Busse ◽  
Sam Regenberg
Keyword(s):  
Employee Engagement ◽  
Leadership Style ◽  
Financial Services ◽  
Quantitative Research ◽  
Large Body ◽  
Participative Leadership ◽  
Services Sector ◽  
High Level ◽  
Psychological Meaningfulness ◽  
The Impact

The present quantitative research extends the large body of knowledge on the leader–follower relation. On the basis of Kahn’s (1990) engagement model, we develop a new framework featuring a curvilinear inverted U-shaped relationship between leadership inclusiveness and employee engagement. Our survey data ( N = 277), collected in the Financial Services Sector in Europe and North America, reveals that three antecedents of engagement (psychological meaningfulness, safety, and availability) mediate the relationship between our main variables. To be more specific, engagement levels culminate at a moderately high level of leadership inclusiveness followed by a “progressive decline” as inclusiveness moves further along the continuum. Despite the presence of advantages on both ends of the leadership inclusiveness continuum, we advise practicing managers to avoid both extremes in light of unjustifiable compromises.

Sign in / Sign up

Export Citation Format

Share Document