scholarly journals Developing better Civic Services through Crowdsourcing: The Twitter Case Study

2020 ◽  
Author(s):  
Srushti Wadekar ◽  
Kunal Thapar ◽  
Komal Barge ◽  
Rahul Singh ◽  
Devanshu Mishra ◽  
...  
Keyword(s):  
Latent Dirichlet Allocation ◽  
City Government ◽  
Future Design ◽  
Mutual Knowledge ◽  
Survey Report ◽  
The People ◽  
Technology Platforms ◽  
The Government ◽  
New Generation ◽  
Civic Technology

<p>Civic technology is a fast-developing segment that holds huge potential for a new generation of startups. A recent survey report on civic technology noted that the sector saw $430 million in investment in just the last two years. It's not just a new market ripe with opportunity it's crucial to our democracy. Crowdsourcing has proven to be an effective supplementary mechanism for public engagement in city government in order to use mutual knowledge in online communities to address such issues as a means of engaging people in urban design. Government needs new alternatives -- alternatives of modern, superior tools and services that are offered at reasonable rates. An effective and easy-to-use civic technology platform enables wide participation. Response to, and a ‘conversation’ with, the users is very crucial for engagement, as is a feeling of being part of a society. These findings can contribute to the future design of civic technology platforms. In this research, we are trying to introduce a crowdsourcing platform, which will be helpful to people who are facing problems in their everyday practice because of the government services. This platform will gather the information from the trending twitter tweets for last month or so and try to identify which challenges public is confronting. Twitter for crowdsourcing as it is a simple social platform for questions and for the people who see the tweet to get an instant answer. These problems will be analyzed based on their significance which then will be made open to public for its solutions. The findings demonstrate how crowdsourcing tends to boost community engagement, enhances citizens ' views of their town and thus tends us find ways to enhance the city's competitiveness, which faces some serious problems. Using of topic modeling with Latent Dirichlet Allocation (LDA) algorithm helped get categorized civic technology topics which was then validated by simple classification algorithm. While working on this research, we encountered some issues regarding to the tools that were available which we have discussed in the ‘Counter arguments’ section. <br></p>

scholarly journals Developing better Civic Services through Crowdsourcing: The Twitter Case Study

2020 ◽  
Author(s):  
Srushti Wadekar ◽  
Kunal Thapar ◽  
Komal Barge ◽  
Rahul Singh ◽  
Devanshu Mishra ◽  
...  
Keyword(s):  
Latent Dirichlet Allocation ◽  
City Government ◽  
Future Design ◽  
Mutual Knowledge ◽  
Survey Report ◽  
The People ◽  
Technology Platforms ◽  
The Government ◽  
New Generation ◽  
Civic Technology

<p>Civic technology is a fast-developing segment that holds huge potential for a new generation of startups. A recent survey report on civic technology noted that the sector saw $430 million in investment in just the last two years. It's not just a new market ripe with opportunity it's crucial to our democracy. Crowdsourcing has proven to be an effective supplementary mechanism for public engagement in city government in order to use mutual knowledge in online communities to address such issues as a means of engaging people in urban design. Government needs new alternatives -- alternatives of modern, superior tools and services that are offered at reasonable rates. An effective and easy-to-use civic technology platform enables wide participation. Response to, and a ‘conversation’ with, the users is very crucial for engagement, as is a feeling of being part of a society. These findings can contribute to the future design of civic technology platforms. In this research, we are trying to introduce a crowdsourcing platform, which will be helpful to people who are facing problems in their everyday practice because of the government services. This platform will gather the information from the trending twitter tweets for last month or so and try to identify which challenges public is confronting. Twitter for crowdsourcing as it is a simple social platform for questions and for the people who see the tweet to get an instant answer. These problems will be analyzed based on their significance which then will be made open to public for its solutions. The findings demonstrate how crowdsourcing tends to boost community engagement, enhances citizens ' views of their town and thus tends us find ways to enhance the city's competitiveness, which faces some serious problems. Using of topic modeling with Latent Dirichlet Allocation (LDA) algorithm helped get categorized civic technology topics which was then validated by simple classification algorithm. While working on this research, we encountered some issues regarding to the tools that were available which we have discussed in the ‘Counter arguments’ section. <br></p>

American Democracy Reconsidered: Part I

1973 ◽  
Vol 3 (1) ◽  
pp. 1-28 ◽  
Author(s):  
L. J. Sharpe
Keyword(s):  
United States ◽  
The United States ◽  
National Government ◽  
The State ◽  
City Government ◽  
State Governments ◽  
American Democracy ◽  
The People ◽  
The Government ◽  
The One

In his celebrated study of American democracy written in 1888, Lord Bryce reserved his most condemnatory reflections for city government and in a muchquoted passage asserted: ‘There is no denying that the government of cities is the one conspicuous failure of the United States. The deficiencies of the National government tell but little for evil on the welfare of the people. The faults of the State governments are insignificant compared with the extravagance, corruption and mismanagement which mark the administration of most of the great cities'sangeetha.

scholarly journals The Visitors’ Perception Toward the Comfort of Social Interaction in Public Space ( A Case Study in Karebosi Field Makasar)

2019 ◽  
Vol 2 (2) ◽  
pp. 149-156
Author(s):  
Andi Muhammad Ichsan ◽  
Afifah Harisah ◽  
Abdul Mufti Radja
Keyword(s):  
Social Interaction ◽  
Data Collection ◽  
Physical Health ◽  
Public Space ◽  
Mixed Method ◽  
City Government ◽  
The People ◽  
Sport Activities ◽  
The Government

Public space has an important role to incresase physical health and social interaction of city communities. Karebosi field is public space which is in the development priority by Makasar city government. Karebosi field is the most ideal facility to represent the concept of an open public space in Makasar. After going through revitalization process, the government still continues to reform and refine Karebosi field functions. This research aims to find out the visitors’ perception towards the comfort of social interaction in Karebosi field, and what factors which are influence them as well. This research was conducted in 2018 at Karebosi field, Makasar. The method used in this research is mixed method (qualitative – quantitative). The technique of data collection is done by evidentiary method through data triangulation (observation, questionnaire, and interview). The result of this research can be concluded that the facility in Karebosi field is quite successful in attracting the visitors to do sport activities in public space, yet the level of success is still not optimal because it is still in the range of 60.89%, it is due to the facility development that have not been varied, the facilities are considered as not being able to stimulate the diversity of social interaction and increasing the number in public space. Designing, Karebosi field is not able to give impression and meaning for the people who do the activities in it. It is expected to be a reference for Makasar government in formulating the steps to increase the service quality and the functions of Krebosi field in the future.    

scholarly journals Bagaimana Teknologi Informasi dan Komunikasi Bertransformasi Menjadi Inovasi Pelayanan Publik?

PERSPEKTIF ◽  
2021 ◽  
Vol 10 (2) ◽  
pp. 616-626
Author(s):  
Fadian Nur Aziz ◽  
Fathum Mubin ◽  
Rizky Juda Putra Hidayat ◽  
Asep Nurjaman ◽  
Achmad Apriyanto Romadhan ◽  
...  
Keyword(s):  
Public Service ◽  
Organizational Capacity ◽  
City Government ◽  
Government Performance ◽  
Descriptive Model ◽  
Government Organizations ◽  
The People ◽  
Success Indicators ◽  
The Government ◽  
One Year

This study aims to analyze how ICT can change the mechanism of public service innovation and see the success indicators, with an empirical study on the Among Warga application in Batu City. Basically, ICT is a technology that can help reduce government performance, thus making a demand for the dynamics of public service delivery at the regional level. The method used in this research is a qualitative paragraph with a descriptive model in which the researcher looks for key informants or data sources based on facts in the field, and is supported by literature studies.. Referring to the results of the data that have been processed, the researchers found research results that show that the Among Warga application is an online-based complaint service facility which is shown for the people of Batu City in submitting public complaints such as infrastructure damage, fallen trees and natural disasters. However, the Among Warga application's journey has stopped for only one year since it was created in 2017. Meanwhile, the Batu City government is not ready to take advantage of ICT, this is due to the absence of innovative organizational capacity and transformational leadership. Therefore, in this study the authors would like to provide advice to government organizations in building ICT-based innovation concepts, the government is not a single actor, but requires cooperation with the private sector and participation from the community as an indicator..

scholarly journals G2C (Government to Citizen) Digital Interaction And C2G (Citizen to Government) on The Jogja Smart Service Application

2021 ◽  
Vol 13 (2) ◽  
pp. 90
Author(s):  
Nurcahyani Dewi Retnowati ◽  
Dwi Nugraheny
Keyword(s):  
Information Technology ◽  
Swot Analysis ◽  
City Government ◽  
The People ◽  
Self Service ◽  
The Government ◽  
Smart Service ◽  
Service Application ◽  
The City ◽  
Yogyakarta City

Government to Citizen (G2C) is a form of relationship between the Government and the Citizen within the Government area based on Information Technology. Citizen to Government (G2C) is a form of relationship between the Government, Citizen, and changes in Information Technology. Jogja Smart Service (JSS) is a digital-based service for the Yogyakarta City Government that is integrated and integrated through an information system application, available web (jss.jogjakota.go.id) and mobile (Android and iOS) platforms that can be accessed directly by the people of the municipality area. by prioritizing self-service (self-service). This research uses data from SWOT analysis and KAFI vs KAFE analysis. This research aims to determine how far the Yogyakarta city government application, namely the Jogja Smart Service (JSS) is utilized by the people of the city of Yogyakarta and is actively accessed as an effective and efficient communication bridge between G2C and C2G through digital interaction. The results of the analysis carried out show that there is a digital interaction that is quite effective and efficient in G2C and C2G in the use of JSS applications. As many as 61.9% of users are very enthusiastic about using the application and 75% of potential users are interested in using the application.

scholarly journals Local Regulation on Homelessness and Beggars in Yogyakarta: Human Rights and Maqasid of Sharia Perspectives

2021 ◽  
Vol 21 (1) ◽  
pp. 23-54
Author(s):  
Ahmad Syafii Rahman ◽  
Amir Mu’allim
Keyword(s):  
Human Rights ◽  
Government Regulation ◽  
City Government ◽  
Culture Of Poverty ◽  
Local Regulation ◽  
The People ◽  
The Social ◽  
The Government ◽  
Special Region ◽  
Yogyakarta City

The existence of vagrants and beggars as a sub-culture of poverty is a separate problem for the government and the people of Yogyakarta in general. This research was conducted to examine and analyze the effectiveness of the Yogyakarta City Government Regional Regulation No. 1 of 2014 concerning the handling of homeless and human rights beggars in the review of maqasid shariah and seeks to find the crucial factors that influence the effectiveness of the DIY city government regulation based on a human rights perspective. humans in the view of maqasid syariah. The facts in the field were collected using qualitative methods with a sociological normative juridical approach and technical analysis using analytical descriptions. The results of this study are the Role and Functions of the Social Service in tackling Homeless and Beggars in the Special Region of Yogyakarta which has been procedurally fulfilled based on the Yogyakarta Regional Regulation No. 1 of 2014, but conceptually has not been fully implemented in the DIY City Regional Regulation No. 1 of 2014. In the perspective of human rights, in terms of quantity, the regional regulation has guaranteed the fulfillment of the rights of the homeless and beggars, the implementation is in accordance with standard operational procedures in the field. According to the Maqasid syariah perspective, the government's program to overcome sprawl has realized the maqasid syariah, namely the maintenance of religion (hifz din), reason (hifz al-aql) maintenance of the soul (hifz al-nafs) maintenance of offspring (hifz al-nasl) maintenance of property ( hifz al-mal)

scholarly journals PAPUA PEOPLE ASSEMBLY CHOOSES NON-MUSLIM LEADERS IN NON-MUSLIM MAYORITY REGIONS IN MASHID SYARI'AH PERSPECTIVE IN JAYAPURA CITY IN PAPUA PROVINCE

2020 ◽  
Vol 8 (2) ◽  
pp. 90
Author(s):  
Sobar Podu ◽  
A. Qadir Gassing ◽  
Usman Jafar ◽  
Abd. Halim Talli
Keyword(s):  
Competent Authority ◽  
Provincial Government ◽  
City Government ◽  
Recruitment Process ◽  
The People ◽  
Traditional Institutions ◽  
Muslim Majority ◽  
The Government ◽  
Election Commission ◽  
Selection Of

This paper elaborates on the Papuan People's Assembly Electing Non-Muslim Leaders in Non-Muslim Majority Areas in the Perspective of Mashid Syari'ah in Jayapura City, Papua Province. The results of this study indicate that the Papuan People's Council (MRP) elects leaders in non-Muslim majority areas in the perspective of maqasid syari'ah in Papua, in its role in the process of organizing the selection of prospective leaders in Papua, has taken away the rights of citizens in general. it is decided by the competent authority of the Papuan People's Assembly (MRP) following what has been decided by formal institutions, such as the General Election Commission (KPU) and traditional institutions that have been given authority according to law. In the provisions of Law No. 21 of 2001 on Papua Special Autonomy, there is no room or space for immigrants. As for the recruitment process for prospective leaders such as Governors and Deputy Governors based on Law No. 21 of 2001 The basic matters that constitute the contents of this Law include the arrangement of authority between the Government and the Provincial Government of Papua and the application of this authority in Papua Province which is carried out with specificity. This law places indigenous Papuans and the population of Papua in general as the main subjects. The existence of the Government, Provincial Government, Regency / City Government, as well as the apparatus under them, are all directed at providing the best service and empowering the people. 

CULTURAL HERITAGE AND IMAGES OF THE CITY: TRANSFORMATION OF SAWAHLUNTO IN INDONESIA

2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Agseora Ediyen ◽  
Shuri Mariasih Gietty Tambunan
Keyword(s):  
Cultural Heritage ◽  
Collective Memory ◽  
Meaning Making ◽  
City Government ◽  
City Image ◽  
Image Construction ◽  
Mining City ◽  
The People ◽  
The Government ◽  
The City

In order to be acknowledged as a World Heritage Centre by UNESCO in 2016, the city government transformed Sawahlunto, which used to be an old mining city, into what the government claimed as a culturally touristic mining city. The city had basically been declared as a dead city; however, the government has strategically increased its economics through tourism. This article focuses on the meaning-making process in the construction of the city image(s) basing the process in the discussion of the politics of collective memory and cultural heritage. Data, mainly findings from observations, interviews and textual analysis, were collected from two tourism sites namely Goedang Ransoem Museum and Lubang Tambang Mbah Soero. The aim of the research is to interpret how the people in Sawahlunto make sense of the image construction of the city or even contest it as the government conveyed particular meaning in redefining the city‟s identity. Abidin Kusno‟s conceptualization of collective memory in architecture is mainly used to analyze the architectural elements of the two tourism sites. Furthermore, the analysis also refers to Hobsbawn and Thompson‟s notion of cultural heritage and Leif Edvinson‟s images of the city. Research findings reveal that the city government constructs a dominant meaning of what they convey as cultural heritage by utilizing local laws and the authority from other regions which have more experiences in transforming their city into a city of cultural heritage. On the other hand, the people in Sawahlunto have their own understanding of what their city means for them in relation to their own cultural heritage. All in all, the complexity of the meaning-makitng process in the city‟s transformation between the government and the people could be read as a battleground of contesting discourses.

scholarly journals Initiatives of Urban Agriculture in Semarang City: Pathways for Sustainability

2019 ◽  
Vol 280 ◽  
pp. 03005
Author(s):  
Zahra Nur Hasanah ◽  
Wiwandari Handayani ◽  
Nana Kariada Tri Martuti
Keyword(s):  
Urban Agriculture ◽  
Urban Areas ◽  
Agricultural Land ◽  
Social Innovation ◽  
City Government ◽  
Family Welfare ◽  
Analysis Model ◽  
The People ◽  
The Government ◽  
Adequate Provision

Urban agriculture (UA) has become a popular concept to bridge growth of urban areas with adequate provision of agricultural land, cheap and healthy food. UA in Semarang began to be encouraged by Semarang City Government since 2015 and involves family welfare groups for its implementation. Most of the people involved in UA activities are often based on hobbies whereas some of them start reaching out to businesses. This study aims to elaborate the initiatives from government, community/individual, university, and corporation to promote UA in Semarang. The methods were conducted by using interactive analysis model which is presented by Miles, Huberman, and Saldaña. By elaborate the initiatives of urban agriculture in Semarang, the study shows that initiatives from communities/individual are more promising to promote sustainability rather than initiatives which comes from the government. The major difference among initiatives is due to community eagerness to do UA activities if it comes from their interests and desires, whereas initiatives from the government are more likely to encourage community participation and as part of social innovation.

scholarly journals Evaluasi Program - Program Strategis Pemerintah Kota Bandung Di Bidang Ekonomi dalam Upaya Penguatan dan Peningkatan Kemampuan Daya Beli Masyarakat : Suatu Tinjauan Analisis Kebijakan Publik

2016 ◽  
Vol 6 (3) ◽  
Author(s):  
Bayu Kharisma
Keyword(s):  
Analytical Hierarchy Process ◽  
City Government ◽  
Government Agencies ◽  
Purchasing Power ◽  
The Poor ◽  
The People ◽  
Strong Position ◽  
The Government ◽  
Hierarchy Process ◽  
The City

This study aims to evaluate and prioritize the various forms of strategic programs at the Bandung City Government in strengthening the economy and increasing purchasing power of the people in the city of Bandung based on public policy analysis. This study is comprehensive covering macro aspects, namely the potential and economic profile as well as the Human Development Index (HDI) and micro aspects, namely the external and internal environmental analysis relating to economic policy on purchasing power. Furthermore, evaluation and economic policy priorities in an effort to increase the purchasing power of the city of Bandung. There are few steps or effort in evaluating various forms of local government strategic program Bandung in economics in order to increase the purchasing power of the city of Bandung, namely: 1) Observing the potential and the problems by SWOT analysis (strengths, weaknesses, opportunities, threats). 2) Evaluation and prioritization of programs of economic analysis AHP (analytical hierarchy process) and connect it to the macroeconomic indicators Bandung. In conducting the evaluation and priority, strategic programs are done also based on the study of literature and discussions with experts. The number of respondents in this study is 15 (fifteen) and sampling was done by purposive convenience sampling. Based Matrix EFAS (External Strategic Factors Analysis Summary) shows that the Bandung City Government is in a strong position to exploit the opportunities that exist to minimize the threats that will arise with regard to the external factors that affect the purchasing power of the city of Bandung. The Government of Bandung can utilize the opportunities, which are significant factors, in order to increase the purchasing power of the people. These are plans such as: the Central Government Policies Regarding Rice for the Poor (RASKIN), Health Insurance for the Poor (insurance for the poor), and the School Operational Assistance (BOS), National Program Community Empowerment (PNPM), the People's Business Credit (KUR) with Interest Subsidy to Help Low Income Communities . Furthermore, from the results of Matrix IFAS (Internal Strategic Factor Analysis Summary) shows that the Bandung City Government is in a relatively strong position to use and harness the forces that exist to minimize the shortcomings encountered in efforts to improve the people's purchasing power. Internal factors that significantly influence the increase in purchasing power of the city of Bandung are the strong commitment of the Government of Bandung to increase purchasing power. Meanwhile, the biggest disadvantage factor and should be watched and minimized by the Bandung City Government in improving the purchasing power of the city of Bandung is a "Weak Monitoring and Evaluation Capability Strengthening Program Buy". The estimation results of AHP (analytical hierarchy process) to local agencies regarding the analysis of preference evaluation of Government programs of Bandung in economics in improving and strengthening the purchasing power suggests that external factors are the priority aspects. Meanwhile, based on analysis of the preferences of businesses, communities and government agencies to the actors who play an important role in strengthening the purchasing power of the city of Bandung show that the relevant local government agencies play an important role in influencing people's purchasing power state through a set of policies and programs it has taken.

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