Developing English Front Office Materials for Twelve Grade Students in First Semester at SMK N 2 Singaraja

2021 ◽  
Vol 1 (2) ◽  
pp. 39-52
Author(s):  
I Gede Febry Wira Pratama ◽  
Nyoman Karina Wedanthi ◽  
Kadek Sintya Dewi ◽  
I Gede Budasi

The purpose of this study was to develop English front office materials for first semester students of class XII at SMK N 2 Singaraja. In the data collection process, researchers used six instruments, namely, Google form for teachers and students, Questionnaire for teachers and front office staff, Checklist for students, and the last instrument is Checklist for expert judges. This research method used the Design and Development (D&D) model. The results showed that there were 5 topics that needed to be developed, namely; Handling guest arrivals and departures, Handling guest baggage, Bell desk service handling requests, Individual guest check-in handling, Individual guest check-out handling. The conclusion obtained in this study is that there are 5 topics that must be developed into products and each topic contains input, content focus, language focus, and task and the product quality is classified as very good based on the results of two expert judges. Keywords: D&D method, ESP, English for Front Office.

2021 ◽  
Vol 1 (2) ◽  
pp. 53-64
Author(s):  
I Gusti Putu Satria Wibawa ◽  
Nyoman Karina Wedanthi ◽  
Kadek Sintya Dewi ◽  
I Gede Budasi

This study aims to develop English language materials of front office for second semester students of the eleventh grade at SMK N 2 Singaraja. This study adopts the Design and Development (D&D) which is guided by data collection through six instruments, namely questionnaires for teacher and front office staff, Google form for teachers and students, checklist for students, and checklist for expert judges. There are three stages that the researcher takes to complete this study, namely designing, developing, and evaluating the quality of the teaching materials (product) so that it can be categorized as a good material. The result is that there are four topics developed by the researcher, namely (1) Renewal of reservations, (2) Cancellation of reservations, (3) Handling of group reservations orally and in writing, and (4) Handling of individual reservations orally and in writing.


2021 ◽  
Vol 1 (2) ◽  
pp. 24-38
Author(s):  
Ketut Puspa Dewi ◽  
Nyoman Karina Wedhanti ◽  
Ketut Sintya Dewi ◽  
I Gede Budasi

The aim of this study is to develop materials for English for front office use by the XI grade students in first semester at SMK N 2 Singaraja.  This study is to develop as supplementary materials based on the student’s need analysis using the theory suggested by Hutchinson and Waters (1987). The subjects of this research included one the front office teacher, 40 students of the school and one of the front office staff who worked at Dash Hotel in Seminyak, Bali. Design and development method (D&D) by Richey & Klein (2017) were applied in this study.  A questionnaires and a checklist were used as the instruments in collecting the obtained data of the study. Three steps which include: 1) Design (Conducting Needs Analysis), 2) Develop (Developing the Product), and 3) Evaluation (Judging the quality of the product) were past in in the materials development. The findings of this study show that there were 5 topics needed to be developed which include: (1) Handling incoming calls (2) Handling of telephone calls (3) Reservation process (4) Handling individual reservations (5) Handling group reservations to be develop.  Each of which will be developed into a units which consist of input, content focus, language focus, and task. The design materials was categories as a very high validity, therefore it is suggested to be used as the supplementary materials for the school.


2021 ◽  
Vol 4 (4) ◽  
pp. 453-460
Author(s):  
Abdul Rahman ◽  
Yusak Hudiyono ◽  
Bibit Suhatmady

Implementation of online learning with the application of the invention model increases perceptions between teachers and students. This study aims to determine the perceptions of teachers and students about the implementation of the invention model online in writing script learning. The research method used is a qualitative method using a case study approach. The population in this study were Indonesian language subject teachers and ten-grade students. The sample was taken using the purposive sampling technique. Data collection techniques are carried out by filling out a questionnaire through the Google form and interviews with teachers and students.


2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Ade Septiani ◽  
Vina Amilia Suganda M

This study aims to determine the suitability of learning materials with basic competencies in the thematic book theme 3 class IV SD revision edition 2017. The research method used is the descriptive qualitative method. The subjects of this study were thematic books on the theme of 3 grade IV SD as well as class teachers and one of the fourth-grade students from SDN 99 OKU. The data collection techniques used were documentation and interviews. In this study, an analysis was carried out covering 3 domains, namely, affective, cognitive, and psychomotor domains. In the affective domain, the data collection technique used interviews, while the cognitive and psychomotor domains used the documentation study by analyzing the 2 aspects analyzed. Based on the results of interviews with teachers and students to see the level of suitability in the affective domain, which is very appropriate. As for the results of the analysis of the level of conformity between the learning material and basic competencies in the cognitive and psychomotor domains as a whole, from the 2 aspects analyzed, the results are included in the very appropriate category. Thus it can be concluded that the suitability of the learning material with the basic competencies in the theme book 3 for grade IV SD revision edition 2017 is very appropriate. Keywords: suitability, learning material, basic competencies, thematic book theme 3


2021 ◽  
Vol 4 (1) ◽  
pp. 81
Author(s):  
Aeni Nur Taskiyah ◽  
Wahyuning Widyastuti

<p class="06IsiAbstrak">Etnomatematika merupakan proses pembauran suatu budaya dengan matematika. Penelitian ini bertujuan untuk menggali etnomatematika dan memaparkan karakter cinta tanah air pada permainan tradisional engklek. Jenis penelitian dalam penelitian ini adalah deskriptif kualitatif dengan pendekatan etnografi. Adapun teknik pengumpulan datanya adalah wawancara, observasi, serta dokumentasi. Hasil penelitian menunjukkan bahwa ada beberapa objek dalam engklek yang mengandung unsur matematika, diantaranya alat yang digunakan untuk membuat arena permainan, seperti kapur atau kayu berhubungan dengan bangun ruang, arena permainan berhubungan dengan jaring-jaring kubus, refleksi, dan kekongruenan, gaco berhubungan dengan bangun datar, pemain atau urutan bermain berhubungan dengan probabilitas, dan aturan bermain engklek berhubungan dengan konsep logika matematika.  Setelah mengeksplorasi objek-objek dari engklek ini ternyata juga didapat karakter cinta tanah air di dalam permainan engklek seperti gotong royong, toleransi, dan adil. Sehingga penelitian ini sangat bermanfaat baik bagi guru maupun bagi siswa.</p><p class="06IsiAbstrak"> </p><p class="06IsiAbstrak">Ethnomathematics is a process of assimilation of culture with mathematics. This study aims to explore ethnomathematics and describe the character of love for the country in the traditional engklek game. The research method used a descriptive qualitative with an ethnographic approach. The data collection techniques are interviews, observation, and documentation. The results showed that there are several objects in the engklek that contain mathematical elements, including tools used to create a game arena, such as chalk or wood related to building space, game arenas related to cube nets, reflection, and congruence, gaco relates to flat shapes, players or playing sequences relate to probability, and the rules of playing engklek relate to mathematical logic concepts. After exploring the objects of this engklek, it turns out that the character of love for the country is also found in the engklek game such as cooperation, tolerance, and fairness. This research is very useful for both teachers and students.</p>


2021 ◽  
Vol 7 (2) ◽  
pp. 80-92
Author(s):  
Yuli Arnita Sari ◽  
Indra Drajat Sopwan

Insect is one of subject matter that has many concepts. In addition, the lack of teaching materials in the form of practicum worksheet that can make learning more meaningful and provide special skills for students. This will cause the emergence of cognitive load for students. Efforts to reduce the cognitive load on students is by developing a worksheet based on Vee diagram. The purpose of this research is to develop insect practicum worksheet based on Vee diagram to reduce the cognitive load of class X high school students, analyze the cognitive load and analyze the responses of teachers and students to insect practicum worksheet based on Vee diagram. This study uses a 4-D model (define, design, develop, and disseminate). The sampling technique of this study used purposive random sampling. Data collection techniques, including: tests, readability and feasibility rubrics, and questionnaire techniques. The study was conducted  in SMA NU Widasari Indramayu. The percentage of overall validation is 96.09%, which means that insects practicum worksheet based on Vee diagram are very feasible to be used in the learning process. There is a decrease in cognitive load and positive student responses after developing the insects practicum worksheet.      


2020 ◽  
Vol 9 (1) ◽  
pp. 12
Author(s):  
Damdam Damiyana ◽  
Dina Meiliana Sari

<p>This research was conducted to find out how the responsibility of the Hospital front office staff in serving prospective patients. The study was conducted descriptively by direct observation and a brief interview with the front office supervisor. The writing of this report is presented descriptively to obtain an overview of various information relating to the provision of services to hospital customers. Methods of data collection using documentation studies, field studies and literature studies. The data obtained is then analyzed and presented descriptively. The conclusion can be drawn that the Mekarsari Hospital's Front Office has not been able to provide the best services for patients and their families, and in the Duties and Responsibilities of Front Office Staff must be able to create services that are Quick Response to problems, effective, efficient and prioritize patient safety.</p><p><strong>Keywords:</strong> Front Office, Hospital, Customers</p>


2019 ◽  
Vol 7 (1) ◽  
pp. 11
Author(s):  
Aulia Nurnovika

AbstrakPenelitian kontrastif tentang partikel preposisi bahasa Indonesia dan bahasa Korea ini membahas persamaan dan perbedaan kedua bahasa dari beberapa aspek, yaitu (1) bentuk; (2) posisi, (3) fungsi, dan (4) penggunaan. Adapun metode penelitian yang digunakan dalam proses pengumpulan data ini adalah metode deskriptif kontrastif. Metode ini merupakan metode gabungan yang bertujuan mendeskripsikan bahasa Indonesia dan bahasa Korea yang dikontraskan. Pengontrasan dilakukan untuk memperoleh informasi tentang persamaan dan perbedaan karakteristik gramatikal di antara kedua bahasa tersebut. Hasil yang diperoleh dari analisis data menunjukkan bahwa (1) Bentuk partikel preposisi dari kedua bahasa berbeda. Bahasa Indonesia partikelnya berupa kata sedangkan bahasa korea partikelnya berupa satuan yang lekat atau morfem. (2) Posisi partikel preposisi dalam bahasa Indonesia umumnya terdapat di depan kata yang diterangkan sedangkan partikel preposisi dalam bahasa Korea pasti lekat dibelakang kata yang diterangkannya. (3) Fungsi partikel preposisi dalam bahasa Indonesia berjumlah 16 sedangkan fungsi partikel preposisi dalam bahasa Korea berjumlah 11. (4) Penggunaan partikel preposisidalam kedua bahasa sama-sama berperan aktif dalam pembentukan kalimat.Kata Kunci: analisis kontrastif, partikel preposisi, bahasa Indonesia, bahasa Korea�AbstractThe study of contrastive about preposition particles of Indonesian and Korean language discusses the similarities and differences of the two languages from several aspects, namely (1) form; (2) position, (3) function, and (4) usage. The research method used in this data collection process is a descriptive method contrastive. This method is a joint method that aims to describe the Indonesian language and the Korean language that is contrasted. Contrast is performed to obtain information on the similarities and differences in grammatical characteristics between the two languages. The results obtained from data analysis show that (1) Form of preposition particles of two different languages. Bahasa Indonesia partikelnya word while the korean particles in the form of aunit that is sticky or morpheme. (2) The position of the preposition particles in the Indonesian language is generally present in front of the said word whereas the preposition particles in Korean must be attached behind the word it describes. (3) The function of the preposition particles in Indonesian is 16, whereas the function of preposition particles in Korean is 11. (4) The use of preposition particles in both languages is equally active in the formation of sentences.Keywords: contrastive analysis, preposition particles, Indonesian language, Korean�language


Author(s):  
Imam Faisal Pane ◽  
Nila Rahmaini Siregar ◽  
Rizki Namira Lubis

Arsitektur vernakular merupakan arsitektur yang terlahir dari masyarakat sebagai cerminan tradisi lokal dan terus berkembang dikarenakan sifatnya yang fleksibel dengan potensi sekitarnya. Salah satu bentuk arsitektur vernakular yang muncul di Kota Medan adalah ruko sebagai hasil pengembangan arsitektur vernakular dalam konteks perkotaan yang mana masyarakatnya berasal dari daerah rural dan memiliki latar belakang yang berbeda-beda sebagai hasil akibat dari akulturasi sehingga mempengaruhi identitas dari dearah tesebut melalui perubahan ataupun penyesuain karakter arsitektur yang menampilkan ciri khas. Ruko digunakan mayoritas masyarakat di Kota Medan sebagai tempat tinggal dan juga berwira usaha. Tujuan dari penelitian ini adalah untuk medapatkan hubungan komprehensif antara arsitektur vernakular dan ruko. Metode Penelitian yang digunakan dalam penelitian ini adalah deskriptif analitis yang dalam pelaksanaanya dilakukan proses pengumpulan data, menganalisis data, dan menafsirkannya berdasarkan aspek sosial-budaya. Dari data yang didapat dihasilkan adanya hubungan antara arsitektur vernakular dan bangunan ruko. The vernacular architecture was born from the community as a reflection of local traditions and continues to develop due to its flexibility with its surrounding potential. One form of vernacular architecture that arises in Medan City is shophouses as a result of the development of vernacular architecture in an urban context where the people come from rural areas and have different backgrounds as a result of acculturation that affects the identity of the region through changes or adjustments. Architectural characters that display characteristics. Shophouses are used by the majority of people in Medan as a place to live and also do business. The purpose of this study is to obtain a comprehensive relationship between vernacular architecture and shophouses. The research method used in this research is analytical descriptive in which the data collection process is being collected, analyzing the data, and interpreting it based on socio-cultural aspects, from the data obtained produced a relationship between vernacular architecture and shophouses.


Author(s):  
Nurul Novitasarii

This research was conducted with the aim of knowing the application of health protocols in the new normal era in PAUD Plus Darussalam Bojonegoro. The research method used in this research is descriptive qualitative. Data collection techniques obtained through observation, interviews and documentation, related to the implementation of health protocols during the pandemic in PAUD plus Darussalam Bojonegoro. The informants in this study were the principal, teachers and parents at PAUD Plus Darussalam Bojonegoro. The findings in this study are the application of health protocols in the new normal era in PAUD Plus Darussalam Bojonegoro including: availability of health protocol facilities such as hand washing stations, spraying disinfectant liquid throughout the school area, spraying steam disinfectant to teachers and students, 2) Regulation of facilities and infrastructure such as: learning divided into 2 shifts, learning a maximum of 2 hours, and 3) learning activities by keeping a distance, always using a mask / face shield.


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