scholarly journals Pengaruh Kualitas Makanan dan Kepuasan Wisatawan terhadap Loyalitas Wisatawan di Kawasan Ekonomi Khusus (KEK) Mandalika

2021 ◽  
Vol 9 (2) ◽  
pp. 26-42
Author(s):  
Putri Rizkiyah ◽  
Kanom Kanom ◽  
Satri Rusdy Wijaya

As one of the 10 tourism priority destinations, the Mandalika Special Economic Zone (KEK) in West Nusa Tenggara must consider tourist experiences as things that need to be studied and developed, including experiences in enjoying culinary which is now known as 'culinary tourism'. Related to this, this study aims to see how the influence of food quality on tourist loyalty in the KEK Mandalika; how is the influence of satisfaction on tourist loyalty in the KEK Mandalika; whether there is an influence of food quality and tourist satisfaction together on tourist loyalty in the KEK Mandalika; and which of food quality and satisfaction has the most dominant influence on tourist loyalty in the Mandalika SEZ. By using partial tests and simultaneous tests based on quantitative research approaches, this study tested the hypotheses by involving 100 respondents selected by the purposive sampling method. The results showed that: food quality and satisfaction together contributed 71% to tourist loyalty

2021 ◽  
Vol 21 (2) ◽  
pp. 147-158
Author(s):  
Soehardi Soehardi

The purpose of this study was to analyze the factors of service quality, price and satisfaction of foreign and domestic tourists in the Special Economic Zone of Tanjung Lesung, Pandeglang Municipality, Banten Province. The population consisted of foreign and domestic tourists visiting Tanjung Lesung, while the sample used was accidental sampling, with a total of 140 respondents. The quantitative research method used in this study was the analysis of validity, reliability, t test, F test and R square tests with SPSS software. Service quality has a significant effect on tourist satisfaction in the Special Economic Zone of Tanjung Lesung, Pandeglang Municipality, Banten Province. Tourist attractiveness as the main indicator of service quality compared to other indicators such as destination facilities and accessibility to tourist destinations. Price has a significant effect on tourist satisfaction in the Special Economic Zone of Tanjung Lesung, Pandeglang Municipality, Banten Province. Hotel room prices are the main indicator compared to other indicators such as food and beverages prices, sports equipment rental prices and professional fees for tour guides. Service quality and price together have a significant effect on tourist satisfaction in the Special Economic Zone of Tanjung Lesung, Pandeglang Municipality, Banten Province. The natural scenery of the white sand beach resort with a background of sea waves and the Child of Mount Krakatau is the main indicator of tourist satisfaction compared to other indicators such as several tourist visits, security and safety as well as cleanliness and hygiene.


2020 ◽  
Vol 3 (1) ◽  
pp. 1-10
Author(s):  
Elizabeth Rahayu

Abstract The purpose of this research is to understand the influence of price and product quality of T-Mart Express Indonesia’s customer satisfaction. This research is a quantitative research by using the SPSS Statistic 22 with 112 respondent of the sample which is T-Mart Express Indonesia consumers in North  Jakarta who have bought the product three times or more by using non-probability sampling method and purposive sampling techniques. The measurement used was a questionnaire that was distributed through Google Form to the respondent. The result of hypothesis analysis shows that price and product quality significantly affect customer satisfaction. Implications and suggestions are explained in the article. Abstrak Tujuan dari penelitian ini adalah untuk memahami pengaruh harga dan kualitas produk terhadap kepuasan pelanggan T-Mart Express Indonesia. Penelitian ini adalah penelitian kuantitatif dengan menggunakan SPSS Statistic 22 dengan sampel sebanyak 112 responden yaitu konsumen T-Mart Express Indonesia di Jakarta Utara yang telah membeli produk tiga kali atau lebih dengan menggunakan metode non probability sampling dan teknik purposive sampling. Pengukuran yang digunakan adalah kuesioner yang dibagikan melalui Google Form kepada responden. Hasil analisis hipotesis menunjukkan bahwa harga dan kualitas produk berpengaruh signifikan terhadap kepuasan pelanggan. Implikasi dan saran dijelaskan pada artikel    


2020 ◽  
Vol 5 (1) ◽  
pp. 5
Author(s):  
Arif Mustaqim Bahar ◽  
Maizaldi Maizaldi ◽  
Novrianto Putera ◽  
Resky Widiestuty ◽  
Syafrianto Chaniago ◽  
...  

The purpose of this study was to determine the effect of tourism facilities on tourist satisfaction in South Coastal District, to determine the effect of  service quality on tourist satisfaction in South Coastal District, to determine the effect of promotion on tourist satisfaction in South Coastal District. The method used is a quantitative research using descriptive, while the data collection used questionnaire. The sampling technique is non probability sampling with a type of purposive sampling of 115 respondents. The results of this study can be concluded that the: (1) Tourism facilities has a positive and significant effect on tourist satisfaction in South Coastal District. (2) Service quality has a positive and significant effect on tourist satisfaction in South Coastal District. (3) Promotion has a positive and significant effect on tourist satisfaction in South Coastal District.


2018 ◽  
Vol 6 (1) ◽  
Author(s):  
Agung Rachmadi S

In this study, researcher aims to discuss about advertising and public relations as tools to create brand awareness on Citilink Airlines. This study was a quantitative research appertaining descriptive research. Sampling technique in this study was nonprobability sampling with purposive sampling method with 100 respondents who stay in Malang Raya and respondents must be more than 17 years old and stay in Malang for long periode of time or just for awhile and know Citilink Airlines. Analyze tool of data which used was multiple regression analyze. The results of this study is advertising and public relations have significant effect on brand awareness as parsial


2017 ◽  
Vol 8 (1) ◽  
Author(s):  
Yulpi Poae ◽  
Ventje Ilat ◽  
Jessy Warongan

Abstract. This study is intended to analyze the influence of Regional-Owned Asset (BMD) management towards the quality of the financial statements of Talaud Local Government. The variables used in this study are planning, assessment, administration, and BMD surveillance and control. 158 respondents were taken by using purposive sampling method. This is a quantitative research with multiple regression analysis. The results show that the assessment, administration, surveillance and control of BMD partially significantly influence the quality of the financial statements of local government, while the planning has negative and insignificant influence to the quality of the financial statements of local government. The results also indicate that the planning, assessment, administration, surveillance and control of BMD simultaneously, positively and significantly influence the quality of the financial statements of Talaud Local Government. The value of the coefficient of determination shows that planning, assessment, administration, and surveillance and control of BMD influence simultaneously to the quality of financial statements of local government at 36.5%, the balance 63.5% is influenced by other factors outside the research model. Keywords: Quality of Financial Statements of Talaud Local Government, Planning, Assessment, Administration, BMD Surveillance and Control. Abstrak. Penelitian ini bertujuan untuk menganalisis pengaruh pengelolaan Barang Milik Daerah (BMD) terhadap kualitas laporan keuangan Pemerintah Daerah Kabupaten Kepulauan Talaud. Variabel-variabel yang digunakan adalah perencanaan, penilaian, penatausahaan, serta pengawasan dan pengendalian BMD. Dengan menggunakan metode purposive sampling, jumlah sampel penelitian yang diambil sebanyak 158 responden. Jenis penelitian ini adalah kuantitatif dengan menggunakan metode analisis regresi berganda. Hasil penelitian menunjukkan bahwa secara parsial penilaian, penatausahaan, pengawasan dan pengendalian BMD memiliki pengaruh positif dan signifikan terhadap kualitas laporan keuangan pemerintah daerah, sedangkan perencanaan BMD memiliki pengaruh negatif dan tidak signifikan terhadap kualitas laporan keuangan pemerintah daerah. Hasil pengujian secara simultan menunjukkan bahwa perencanaan, penilaian, penatausahaan, pengawasan dan pengendalian BMD berpengaruh positif dan signifikan terhadap kualitas laporan keuangan pemerintah daerah. Nilai dari koefisien determinasi menunjukkan bahwa perencanaan, penilaian, penatausahaan, pengawasan dan pengendalian BMD bersama-sama berkontribusi terhadap kualitas laporan keuangan pemerintah daerah yaitu sebesar 36,5%, sisanya 63,5 % dipengaruhi oleh faktor lain diluar model penelitian. Kata Kunci: Kualitas LKPD, Perencanaan, Penilaian, Penatausahaan, Pengawasan dan Pengendalian BMD


2021 ◽  
Vol 5 (1) ◽  
pp. 51-62
Author(s):  
Sudarmawan Samidi

The purpose of this research is to examine the influence of service quality and price partially or simultaneously to customer satisfaction level on using services from PT. Lion Air flight operation at Soekarno Hatta Airport. Quantitative research method is used in this study through questionnaires to 160 respondents. Purposive sampling method was chosen to collect the data, then the data were then analysed using SPSS to achieve the study’s objective. The results showed that service quality and price have significant effect on customer satisfaction simultaneously and partially. This study give contribution for the practitioners in aviation industry to put service quality and price as one of their strategy to increase customer satisfaction, and this study also can be used by academicians and future researchers to enhance their knowledge in the field of marketing and strategic management.  


2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Taruna Dan Carunia Mulya Firdausy

The purpose of this research is to analyze factors that influence price earning ratio of  LQ45 index  in Indonesia for the year 2013-2016. Sample was collected by using purposive sampling method. Based on the type of data and analysis, this research is called quantitative research and data used is secondary data. The results of this study indicate that dividend payout ratio and price book value affected the price earning ratio of LQ45, while return on equity, earnings per share growth and financial leverage have no effect on PER of LQ45 stock. Simultaneously, all the independent variables significantly influence the PER stock of LQ45. Based on the coefficient of determination can be concluded that all the independent variables affect the price earning ratio of LQ45 stock by 25.46%.


2019 ◽  
Vol 1 (2) ◽  
pp. 58-66
Author(s):  
Reni Susanti ◽  
Imanda Firmantyas Putri Pertiwi

The purpose of this research is to find out the role of ISR disclosure as a moderator of the relationship between profitability and leverage on firm value in companies listed in JII for the 2014-2018 period. This research uses quantitative research using Moderated Regression Analysis (MRA). This study uses secondary data in the form of panel data on companies registered in JII for the 2014-2018 period. The populations in this study are all companies registered in JII during the 2014-2018 period. The sampling method is carried out by purposive sampling by using several criteria to obtain 15 companies used as research samples. The results of this study indicate that profitability and leverage affect the value of the company. The results of the Moderated Regression Analysis (MRA) analysis show that disclosure of the ISR is able to moderate the relationship between profitability and firm value but towards the negative. However, ISR disclosure is not able to moderate the relationship between leverage and firm value.


2018 ◽  
Vol 7 (4.34) ◽  
pp. 287
Author(s):  
Sri Astuti Pratminingsih ◽  
Mohd Haizam Mohd Saudi ◽  
Nur Surayya Mohd Saudi

The purpose of this paper is to investigate the influence of store atmosphere and food quality on the decision to choose traditional restaurants. The methodology used in the study is a quantitative research. The respondent of the study was 300 consumers in traditional restaurants which were chosen using nonprobability sampling method. A set of questionnaires were distributed to consumers of traditional restaurant in Bandung, Indonesia. The data were using regression analysis. From the study results found that store atmosphere and food quality affect the decision to choose a restaurant. The practical implication of this study is that restaurant owners should create a pleasant atmosphere and also provide good quality food in terms of health, freshness and variety of menus.  


2019 ◽  
Vol 13 (2) ◽  
pp. 105
Author(s):  
Ainul Husna Hasibuan ◽  
Syahrizal Chalil

AbstrakPenelitian ini berupa penelitian deskriptif kuantitatif dengan pendekatan event study. Populasi dari penelitian ini adalah seluruh perusahaan yang terdaftar di Bursa Efek Indonesia yang melakukan stock buyback tahun 2011-2016. Sampel yang digunakan sebanyak 66 perusahaan yang terdaftar di BEI yang diambil dengan menggunakan metode purposive sampling. Hasil penelitian menunjukkan harga saham dan return saham sebelum pengumuman stock buyback lebih rendah dari sesudah pengumuman stock buyback. Hal tersebut menunjukkan bahwa informasi pengumuman stock buyback direspon secara positif oleh investor. Dengan demikian, dapat disimpulkan bahwa pengumuman stock buyback berpengaruh terhadap harga saham dan return saham perusahaan yang terdaftar di Bursa Efek Indonesia 2011-2016. Kata Kunci : Stock Buyback, Harga Saham, Return Saham AbstractThis research is descriptive quantitative research with the event study approach. The population of this study are all companies listed in Indonesia Stock Exchange that the stock-buyback year 2011-2016. The samples used were 66 companies listed on the Stock Exchange are taken by using purposive sampling method. The results showed stock prices and stock returns before the announcement of a stock buyback is lower than after the announcement of a stock buyback. It shows that the stock buyback announcement information responded positively by investors. Thus, it can be concluded that the announcement of a stock buyback effect on stock prices and stock returns of companies listed on the Indonesia Stock Exchange 2011-2016. Keyword : Stock Buyback, Stock Price, Stock Return


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