scholarly journals ECONOMIC IMPACTS OF THE COVID-19 PANDEMIC ON THE HOTEL BUSINESS IN ZIMBABWE

2021 ◽  
Vol 1 (2) ◽  
pp. 105-121
Author(s):  
Felicity N Ncube ◽  
Oliver Chikuta ◽  
Vitalis Basera ◽  
Rudorwashe Baipai ◽  
Precious Mazhande ◽  
...  

It is evident from literature that the spread of the Covid-19 pandemic has brought the world economiesto its ‘knees’. No industry has gone untouched by the effects of this pandemic. Globally there has beenan adverse impact on travel which is backbone of the hotel industry. This study focuses on exploringthe impact that the Covid-19 pandemic has had on Zimbabwean hotel sector. The objectives of thestudy focused on investigating the impact of Covid-19 pandemic on hotel occupancy and revenue andproposing strategies that can be implemented for recovery post the pandemic. The study adopted amixed method approach, semi-structured questionnaires were used to gather data from 29 (3-5 star) hotel management across the various major tourism cities in Zimbabwe. Findings reveal that the Covid-19 pandemic has had an adverse impact on hotel occupancy and revenue. Occupancy and revenue have dropped. Strategies have been employed by hotel to cope with the adverse impact of reducedoccupancy and revenue, these include working with minimal staff to avoid increases exposure, closingother parts of the hotel to reduce operational cost and operating on take out bases. It can be concludedthat hotels in Zimbabwe are not prepared for pandemics like Covid-19. It is therefore recommendedthat disaster management plans relating to pandemics be developed and implemented by hotels.

2021 ◽  
pp. 135481662110015
Author(s):  
Yang Yang ◽  
Caiping Wang ◽  
Honggang Xu

Anti-corruption has garnered increasing attention, especially in China, where President Xi launched an influential and far-reaching anti-corruption campaign in late 2012. A better understanding of the effects of anti-corruption efforts on the hotel sector can reveal insights into the development of the Chinese hotel industry. Based on the quarterly data on China’s hotel industry in 49 cities from quarter 2 of 2010 to quarter 4 of 2015, this study investigates how the anti-corruption campaign (measured by anti-corruption inspections and the number of corruption lawsuits) has influenced hotel industry demand in China. Hypotheses are developed from China’s unique cultural environment of guanxi combined with rent-seeking theory and the crowding-out principle. Empirical results confirm a significant and negative effect of the anti-corruption campaign on hotel lodging and food and beverage demand. Several factors, including a city’s administrative position as a provincial capital, hotel class, level of tourism dependence, and local residents’ entertainment expenditure, are found to moderate the effect of the anti-corruption campaign on hotels’ lodging demand significantly. Theoretical and practical implications are discussed in light of these findings.


2021 ◽  
pp. SP501-2021-17
Author(s):  
Yildirim Dilek ◽  
Yujiro Ogawa ◽  
Yasukini Okubo

AbstractEarthquakes and tsunamis are high–impact geohazard events that could be extremely destructive when they occur at large magnitudes and intensities, respectively, although their causes and potential locations are, for the most part, predictable within the framework of plate tectonics. Amongst the main reasons for their high impact include enormous numbers of casualties, extensive property damage in vast areas, and significant social and economic disruptions in urban settings where populous residential areas, global banking centres, industrial factories, and critical facilities (nuclear power plants, dams) may be located. In order to reduce the impact of these geohazards, the nations, societies, professional organizations and governments need to collaborate to prepare more effective seismic and tsunami risk assessments, disaster management plans, educational and training programmes for increased preparedness of the public, and strategic plans and objectives for capacity building, skill and knowledge transfer, and building of societal resilience. Improved building design and construction codes, and emergency preparedness and evacuation plans should be part of disaster management plans in countries where destructive earthquakes and tsunamis occurred earlier. Fast increasing population in coastal corridors in developing and developed countries is likely to escalate the social and economic impacts of these geohazards exponentially in the future. The chapters in this book present case studies of some of the most salient earthquake and tsunami events in historical and modern times, their origins and manifestations, and efforts and most effective practices of risk assessment and disaster management implemented by various governments, international organizations and inter–governmental agencies following these events. New methods of computing probabilistic seismic hazard risks, delineating respect distance and damage zones along–across seismically active faults and recognizing tsunamigenic and submarine landslides on the seafloor are introduced. The conclusions presented in the chapters show that: (1) scientific understanding of the characteristics of seismically active faults is paramount; (2) increased local (community), national and global resilience is necessary to empower societal preparedness for earthquake and tsunami events; and, (3) all stakeholders, including policy–makers, scientists, local, state and national governments, media, and world organizations (UNESCO, IUGS, GeoHazards International–GHI, Global Geodetic Observing System–GGOS; National Earthquake Hazards Reduction Program–NEHRP) must work together to disseminate accurate and timely information on geohazards, to develop effective legislation for risk reduction, and to prepare realistic and practical hazard mitigation and management measures.


Author(s):  
Haryati Astuti

Gadget are phones that have capabilities such as computers, usually have large screens and the operating system is capable of carrying out common applications. Throughout the world there are 76.9 billion gadget usage and will continue to increase. The impact of the use of gadget can have an adverse impact on adolescents, it is known that the mass media or in this case the internet has a big impact on behavior change, such as playing games, watching porn videos and having unlimited relationships with girlfriends. The purpose of this study was to find out the description of the use of gadgets with the learning achievement of students of SMAN 2 Tembilahan in 2018. This research is descriptive with a cross sectional approach. The population in this study were all students of class XI and XII, with the sampling method carried out in proportionate stratified random sampling, as many as 117 samples, carried out on 28 Agustus 2018. The results of this study that use the majority of gadgets have a majority of unfavorable learning achievement as many as 41 people (56.2%) and the negative using the majority gadget also has a bad learning achievement of 52 people (71.2%). It is hoped that this research will be used as a reference for schools on the impact of gadget use, so that this research can later be used by students to improve learning achievement, and can provide additional information for further researchers by replacing or adding existing variables related to the description of gadget usage, learning in adolescents.


Author(s):  
Cláudia Ferreira Leitão ◽  
Jorge Gomes ◽  
Denise Capela dos Santos ◽  
Bruno Melo Maia

Leadership, innovation, and performance are essential factors to achieve the desired sustainable profitability of companies. The relationship between these variables is one of the keys to the organizational success, although their study has proved to be complex. The purpose of this article is to analyse the impact of leadership on the relationship between innovation and performance in the Portuguese hotel sector. To answer to this challenge, a survey was carried out to top and middle managers of four-star and five-star hotel units. The existence of a positive correlation between innovation and performance was found; however, leadership has not been shown to have a moderating effect on the relationship. The work highlights several important contributions to the hotel industry and identifies aspects that, when well implemented and developed, can lead to superior performance in organizations.


Skola biznisa ◽  
2020 ◽  
pp. 35-61
Author(s):  
Jasmina Ognjanović

Human resources are one of the key resources for gaining and maintaining the competitive advantage of hotels, so increasing the value of human capital becomes a priority for hotel management. One way to increase the value of human capital is to build an employer brand in the hotel industry. The paper aims to examine the relationship between employer brand and competitiveness in the hotel industry. The obtained research results indicate the importance of the following five dimensions of the employer brand: organizational culture, work-life balance, the attractiveness of the hotel, corporate social responsibility, opportunities for training, development and advancement of employees. Results of correlation analysis indicate a positive, significant correlation between employer brand dimensions, while the regression analysis results support the impact of the hotel's employer brand on competitiveness. Corporate social responsibility has a significant impact on competitiveness as one of the dimensions of an employer brand.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jun Wen

PurposeThe purpose of this paper is to interview Mr. Jingbang Zhang, EVP of Yagao Meihua Hotel Management Co., Ltd & CEO of Madison Brand based in Shanghai, China, regarding the impact of COVID-19 on China’s hotel industry and potential post-COVID-19 trends.Design/methodology/approachInterview with hotel group CEO and industry leader in China.FindingsSeveral effects of COVID-19 and potential trends are discussed from a hotel CEO’s perspective.Originality/valueTourism and hospitality stakeholders will acquire a better understanding of the impacts of COVID-19 on China’s hotel industry and possible post-COVID-19 adjustments


2021 ◽  
pp. 34
Author(s):  
Brian Ongko ◽  
I Dewa Gde Satrya

The spread of the Covid 19 Virus originating from China has made the world finally declare that this virus has become a pandemic status. One of the industries that have had a bad impact on the spread of this virus is tourism. Tour and Travel service providers that is struggling to survive this pandemic is ATS Tour and Travel. The problem experienced by the ATS Tour and Travel company today is the adjustment of the marketing strategy that will be used in the era of the pandemic that is affecting the world today. With these problems, the research was conducted qualitatively by interviewing 10 informants who were deemed to be representative to answer the problems that occurred during the Covid 19 pandemic. The results showed that in the indicators of crisis stages, ATS Tour and Travel had taken steps in all stages crisis well. In the indicator of disaster management, ATS Tour and Travel have also made its best efforts to prevent the impact of the COVID-19 pandemic, this includes health protocols that have been implemented, warning systems by only opening tourism in the green zone, informative media about Covid and tourist attractions that are not can be visited, disaster management by working with local guides and porters for site security and coordination. In the marketing strategy, it can be seen that currently, the target market for ATS Tour and Travel is changing, which initially served tour packages for foreign countries, is now starting to increase the domestic market.


2021 ◽  
Vol 6 (1) ◽  
pp. 1-8
Author(s):  
Yustisia Kristiana ◽  
Daniel Yohanes ◽  
Yismaya Irving Gunawan

The COVID-19 pandemic that occurred in March 2020 resulted in a drastic decrease in the occupancy rate of Allium Tangerang Hotel. In April 2020, the room occupancy rate has dropped dramatically. This resulted in the Allium Tangerang Hotel being closed throughout May 2020. Allium Tangerang Hotel is trying to adapt to the COVID-19 pandemic. The research objectives were to (1) describe the impact of the COVID-19 pandemic on Allium Tangerang Hotel, and (2) analyze the adaptation strategy of Allium Tangerang Hotel during the COVID-19 pandemic. The method used is qualitative. The data sources were selected using purposive sampling method. The selected informants were General Manager of Allium Tangerang Hotel, Human Resources Department Manager of Allium Tangerang Hotel, Front Office Manager of Allium Tangerang Hotel, and Front Office Supervisor of Allium Tangerang Hotel. The data analysis technique used in this research is interactive analysis. The findings of the research show that the COVID-19 Allium Tangerang Hotel pandemic must close the hotel operations as a whole which affects labor policies. The strategy used by Allium Tangerang Hotel is downsizing. Allium Tangerang Hotel management has developed a confronting style in supporting adaptation strategies to face the COVID-19 pandemic. The results of this study can encourage the management of Allium Tangerang Hotel for planning in facing crises, especially in the hotel industry for business sustainability.


2019 ◽  
Vol 14 (1) ◽  
pp. 14-30
Author(s):  
Nga Thi Vo ◽  
Miloslava Chovancová ◽  
Ho Thanh Tri

Abstract The study aims to enhance the customer experience on hotel websites in the context of venue’s booking channels to others. The online filed survey is conducted with 321 internet bookers. The exploratory factor analysis is adopted to analyze the data. The progression of customer satisfaction proceeds in a linear fashion on luxury (ranking from 4-star to 5-star hotels) websites. Moreover, the study reveals how hotel website performance would affect the levels of customer attitude and its sustainable development in the context of perceived e-service quality. The exploratory results show that customer satisfaction in online environment has identical processes in the context of up-scale hotel industry. The female group compared to male group, has more sensitive to perceive the impact of functionality of lodging website in developing customer satisfaction. Caution is advised in generalizing findings of this study due to stratified sampling even though the study confirms results of previously conducted studies. This study provides practical tips for website sustainable progress especially for hotel management to pay more attention to the e-service formation process. Therefore, the appropriate marketing strategy can be established to fill gender specific expectations towards individual degree of customer satisfaction.


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 166-175
Author(s):  
Nino Ositashvili Nino Ositashvili ◽  
Nana Nadareishvili Nana Nadareishvili

Hospitality is the most sensitive business in the world. Any small change in the country has an immediate impact on this industry. However, it should also be noted that this area also has the ability to recover quickly (coming out of various crises). The world practice of successful hotel operation has shown that the presence of benchmarking companies in developed countries has brought good results to various enterprises. Since the hotel industry in Georgia is not yet developed to a level that meets international standards, it would be a good idea to create the regional hotel associations, to invite experts who provide benchmarking with their consulting activities and services. This means that the high-ranking experts will be invited to select the most important indicators for the analysis. Creating a service standard framework will help the hotel industry to improve the quality of a service. Why is the knowledge of benchmarking tools important for hotels? Using benchmarking tools helps: 1. Investors to determine a range of investment in the construction of a hotel based on the tariffs and occupancy in the market. What will the hotel room cost based on the investment and how long will it take to get the investment back? 2. Revenue management increase revenue; the best example of this is the benchmarking operations provided by the hotel chain Ritz Carton. 3. Hotels to have more satisfied customers. This means if the hotel rating is higher than that of other hotels, more customers are attracted. 4. To increase the qualification of hotel staff and to increase their motivation. This will improve the quality of the work done by them. 5. To save money on experiments; By using the best experience and offering your own option, the hotel will raise its awareness and increase its popularity. Keywords: Benchmarking, Competition, Management, Hotel Services, Hospitality.


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