The Effect of Service Quality on Patient's Family Satisfaction in the Nicu Care of the Public Hospital in Datu Beru Takengon Region

The World Health Organization (WHO) infant mortality rate is the first indicator in determining a child's health status, 3.6 million of the 120 million newborns experience asphyxia, and nearly 1 million babies die. Meanwhile, the prevalence of patients treated at the NICU at the Datu Beru Takengon Hospital from 2016 to 2019 continues to decline every year. The purpose of this study was to determine and analyze the effect of technical competence, efficiency and patient safety on patient family satisfaction. The research design used an analytic survey with a cross-sectional design. The data that had been collected were processed using univariate and bivariate and multivariate analysis. The population of all parents of babies who were treated in the NICU Care Room at Datu Beru Takengon Hospital was 329 people. The sampling technique used accidental sampling. The number of samples that will be studied is 67 people. The results of the research on technical competence variables obtained p-value = 0,000, efficiency 0,000, and patient safety 0,000 <α 0.05, meaning that there is an influence between technical competence, efficiency and patient safety on family satisfaction, from the results of multivariate analysis, the most influential variables are found. in this study is the technical competency variable with an Exp B value of 1.003. The conclusion is that there is an influence between technical competence, efficiency and patient safety while the multivariate analysis shows that the most dominant factor is the variable of technical competence on family satisfaction. It is recommended that the hospital be able to improve the technical competence of nurses in the NICU room by holding training and workshops both internal and external training.

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Penanganan Issu Terkait Keselamatan Pasien di Rumah Sakit

10.31219/osf.io/z4yw8 ◽

2020 ◽

Author(s):

Kristin Natal Riang Gea

Keyword(s):

Patient Safety ◽

Health Workers ◽

Sampling Technique ◽

Good Health ◽

Bivariate Analysis ◽

P Value ◽

Patient Identification ◽

Cross Sectional ◽

The Right ◽

The Relationship

AbstrakKeselamatan pasien merupakan dasar dari pelayanan kesehatan yang baik. Pengetahuan tenaga kesehatan dalam sasaran keselamatan pasien terdiri dari ketepatan identifikasi pasien, peningkatan komunikasi yang efektif, peningkatan keamanan obat yang perlu diwaspadai, kepastian tepat lokasi, prosedur, dan tepat pasien operasi, pengurangan risiko infeksi, pengurangan risiko pasien jatuh. Tujuan penelitian untuk mengetahui hubungan antara pengetahuan dengan penerapan keselamatan pasien pada petugas kesehatan di Puskesmas Kedaung Wetan Kota Tangerang. Metode Penelitian menggunakan deskriptif korelasi menggunakan pendekatan cross sectional. Populasi sebanyak 50 responden. Teknik pengambilan sampel menggunakan total sampling. Instrumen yang digunakan berupa lembar kuesioner. Teknik analisa diatas menggunakan analisa Univariat dan Bivariat. Hasil Penelitian ada Hubungan Pengetahuan dengan Penerapan Keselamatan Pasien pada Petugas Kesehatan, dengan hasil, p value sebesar 0,013 < 0,05 maka dapat disimpulkan bahwa ada Hubungan Pengetahuan dengan Penerapa Keselamatan Pasien pada Petugas Kesehatan. Kesimpulan penelitian ada Hubungan Pengetahuan dengan Penerapan Keselamatan Pasien.. AbstrackPatient safety is the basis of good health services. Knowledge of health personnel in patient safety targets consists of accurate patient identification, increased effective communication, increased safety of the drug that needs to be watched, certainty in the right location, procedure, and precise patient surgery, reduction in risk of infection, reduction in risk of falling patients. The purpose of this study was to determine the relationship between knowledge and the application of patient safety to health workers in the Kedaung Wetan Health Center, Tangerang City. The research method uses descriptive correlation using cross sectional approach. The population is 50 respondents. The sampling technique uses total sampling. The instrument used was a questionnaire sheet. The analysis technique above uses Univariate and Bivariate analysis. The results of the study there is a Relationship of Knowledge with the Implementation of Patient Safety in Health Officers, with the result, p value of 0.013 <0.05, it can be concluded that there is a Relationship between Knowledge and Patient Safety Implementation in Health Officers. The conclusion of the study is the Relationship between Knowledge and the Implementation of Patient Safety.Keywords Knowledge, Patient safety, Health workers

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THE RELATION BETWEEN NURSES AGE AND COMPLIANCE IN THE IMPLEMENTATION OF PREVENTION OF FALLING PATIENTS IN THE GENERAL HOSPITAL OF THE SAMARINDA GOVERNMENT

Jurnal Ilmu Kesehatan ◽

10.30650/jik.v7i1.243 ◽

2019 ◽

Vol 7 (1) ◽

pp. 33-38

Author(s):

M.Bachtiar Safrudin ◽

Milkhatun Milkhatun

Keyword(s):

Patient Safety ◽

Sampling Technique ◽

Rank Test ◽

P Value ◽

Risk Of Falling ◽

Cross Sectional ◽

Internal Factors ◽

Prevention Of Falling ◽

Safety Standards ◽

Correlation Design

In the patient safety standards / International Patient Safety Goal (IPSG), especially the prevention of the risk of falling must be applied by nurses, age is one of the internal factors that affect compliance. This study aims to determine the correlation between age of nurses with adherence in the implementation of prevention of falling patients in Samarinda Government Hospital using a descriptive correlation design and cross sectional approach. The instrument used in this study was a questionnaire and observation sheet with a sample of 51 nurses in the non-intensive inpatient room with a purposive sampling technique. The analysis test in this study uses the Spearman rank test with the results of p value 0.026 (rho = 0.312), so it can be concluded that there is a significant influence between the age of nurses with adherence in the implementation of prevention of falling patients.

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Gambaran Pendekatan Model Copa pada Perawat Pelaksana di Rumah Sakit Abdul Manap Kota Jambi

Jurnal Ilmiah Universitas Batanghari Jambi ◽

10.33087/jiubj.v20i1.892 ◽

2020 ◽

Vol 20 (1) ◽

pp. 329

Author(s):

Dwi Yunita Rahmadhani

Keyword(s):

Patient Safety ◽

Sampling Technique ◽

Workforce Training ◽

Bivariate Analysis ◽

P Value ◽

Analysis Model ◽

Chi Square ◽

Cross Sectional ◽

Hospital System ◽

Hospital Patients

The safety of hospital patients is the hospital system to make patient care safer. Safe from the possibility of the risk of Patient Safety Incidents (IKP). One that can override the Model COPA patient safety is requesting more competent, safe practices, verified by examination performance. This study used a descriptive correlation design with cross sectional approach. The goal is to obtain COPA analysis model approach and the determinant factors of nurses with patient safety. The population is all nurses in inpatient hospital Abdul Manap city of Jambi. The number of samples in this study were 50 nurses using total sampling technique. In the bivariate analysis, obtained variables skills assessment and intervention, communication, critical thinking, human caring and relations of social, management, leadership, teaching and integration of science, gender, type of education, length of work, married status, employment status, accreditation campus, GPA, there is a significant association with patient safety with p-value <0.005. Meanwhile, to test each dependent variable and independent variables used chi square test. Multivariate analysis using logistic regression. For that to hospitals in hiring the necessary consideration in terms of the skill factor, for workforce training nurses for patient safety and hospital complements the SPO and equipment less.

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KONSUMSI TABLET FE DAN PENGETAHUAN BERHUBUNGAN DENGAN ANEMIA PADA IBU HAMIL TRIMESTER III

JURNAL MEDIA KESEHATAN ◽

10.33088/jmk.v11i2.371 ◽

2019 ◽

Vol 11 (2) ◽

pp. 17-28

Author(s):

Eka Ratna Sari ◽

Lusi Andriani ◽

PS. Kurniawati

Keyword(s):

Pregnant Woman ◽

Pregnant Women ◽

Health Workers ◽

Survey Design ◽

Sampling Technique ◽

World Health ◽

Dominant Factor ◽

Third Trimester ◽

Cross Sectional ◽

Significance Level

Anemia in pregnancy is a condition of pregnant woman with hemoglobin (Hb) <11 gr% in the first and third trimesters while in the second trimester hemoglobin level <10,5 gr%. World Health Organization (WHO) in 2012, reported that the prevalence of anemia in pregnant women in the world ranges an average of 14%, in industrialized countries 56% and in developing countries between 35% -75%. This study aims to determined the factors of the occurrence of anemia in third trimester pregnant women in Kampung Melayu sub-district Bengkulu City 2017. This research uses Analytical Survey design with Cross Sectional Approach. Population in this research is third trimester pregnant woman in Kampung Melayu sub-district as many as 106 people, using sample total sampling technique. The analysis used Chi square test with significance level p <0,05.The results of this study indicate that there is a relationship between adherence of Fe (p = 0,000) and knowledge (p = 0,000) with anemia occurrence in third trimester pregnant women, no relationship between age (p = 0,346), parity (p = 0,949) , Education (p = 0.198), occupation (p = 1,000) with anemia and the most dominant factor with anemia was the consumption of Fe tablet (OR = 78,803). Health workers are expected to provide routine counseling on the causes, symptoms, and effects of anemia for pregnant women and screening anemia by checking Hb at least twice during pregnancy.

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FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KEPATUHAN PENGGUNAAN ANTIBIOTIKA UNTUK TERAPI PNEUMONIA

Jurnal Publikasi Kesehatan Masyarakat Indonesia ◽

10.20527/jpkmi.v7i1.8672 ◽

2020 ◽

Vol 7 (1) ◽

pp. 16

Author(s):

Nita Pujianti ◽

Lia Anggraini

Keyword(s):

Community Health ◽

Health Center ◽

Community Health Center ◽

Sampling Technique ◽

Dominant Factor ◽

P Value ◽

Chi Square ◽

Cross Sectional ◽

Purposive Sampling ◽

Under Five

ABSTRAKPneumonia merupakan penyebab banyak kematian balita di dunia. Selama tahun 2016 terdapat 568.146 (65,27%) jumlah kasus pneumonia pada balita yang ada di Indonesia. Berdasarkan data Dinas Kesehatan Provinsi Kalimantan Selatan tercatat kasus pneumonia tahun 2017 sebesar 66,52%, data tertinggi pada Puskesmas Beruntung Raya dengan angka 105 kasus (10,80%) di tahun 2017. Tujuan penelitian ini adalah untuk menganalisis faktor-faktor yang berhubungan dengan kepatuhan penggunaan antibiotika pada orang tua pasien anak yang terdiagnosa pneumonia di wilayah kerja Puskesmas Beruntung Raya serta menganalisa faktor yang paling dominan mempengaruhi. Penelitian ini menggunakan rancangan observasional analitik melalui pendekatan cross sectional. Populasi dalam penelitian ini adalah semua orang tua yang memeriksakan anaknya dalam satu tahun terakhir di Puskesmas Beruntung Raya. Sampel dalam penelitian ini berjumlah 77 responden ditentukan dengan teknik purposive sampling dan berlangsung selama 3 (tiga) bulan. Analisa data menggunakan uji chi square dan regresi logistik biner dan kuisioner sebagai Instrumen penelitian. Hasil penelitian menunjukkan bahwa terdapat hubungan antara kedisiplinan (p-value= 0,001), sugesti sembuh (p-value= 0,012), dan komunikasi (p-value= 0,025). Variabel kedisiplinan merupakan yang paling berpengaruh dominan terhadap kepatuhan penggunaan antibiotika, sehingga pasien yang disiplin lakan lebih patuh dalam meminum obat antibiotika daripada pasien yang tidak disiplin.Kata-kata kunci: Kepatuhan, pneumonia, kedisiplinan, sugesti sembuh, komunikasiABSTRACTPneumonia is the cause of many under-five deaths in the world. During 2016 there were 568,146 (65.27%) of the number of pneumonia cases in children under five in Indonesia. From the data of the South Kalimantan Provincial Health Office recorded pneumonia cases in 2017 amounted to 66.52%, the highest data in Beruntung Jaya Community Health Center with a number of 105 cases (10.80%) in 2017. The purpose of this study was to analyze the factors related by adhering to the use of antibiotics in the parents of pediatric patients with diagnosed with pneumonia in the work area of Beruntung Jaya Community Health Center and analysis the most dominant factor influencing. This study uses an observational analytic design through a cross sectional approach. The population in this study were all parents who had their children examined in the past year at Beruntung Raya Health Center. The sample in this study amounted to 77 respondents determined by purposive sampling technique and lasted for 3 (three) months. Data analysis using chi square test and binary logistic regression and questionnaires as research instruments. The results showed that there was a relationship between discipline (p-value= 0.001), recovery suggestions (p-value= 0.012), and communication (p-value= 0.025). Disciplinary variable is the most dominant influence on adherence to the use of antibiotics, so that disciplined patients are more obedient in taking antibiotic drugs than patients who are not disciplined.Key words: Compliance, pneumonia, discipline, healing suggestion, communication

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GANGGUAN FUNGSIONAL MENETAP BERPENGARUH PADA RISIKO DEPRESI LANSIA DM DI WILAYAH KERJA PUSKESMAS JEKAN RAYA KOTA PALANGKA RAYA

Jurnal Kesehatan Manarang ◽

10.33490/jkm.v3i2.36 ◽

2018 ◽

Vol 3 (2) ◽

pp. 54

Author(s):

Agnes Dewi Astuti ◽

Reny Sulistyowati ◽

Natalansyah Natalansyah

Keyword(s):

At Risk ◽

Sampling Technique ◽

The Elderly ◽

Dominant Factor ◽

P Value ◽

Chi Square ◽

Cross Sectional ◽

Chi Square Test ◽

Family Based ◽

Elderly Family

Aging is a a natural process in life. Aging is characterized by loss of slowly ability organ tissue repair itself and is irreversible. The elderly are the final statge of a person’s life cycle and experience the aging process with change in various physical or physiological, psychological and social aspects (Miller, 2012). Hanges dues to aging eldely comple raises enormous opportunity for the elderly are at risk of depression. The objective of this study was to determine the factors that influence the risk of depression in elderly at Puskesmas Jekan Raya of Palangka Raya City with descriptive correlational research design using cross sectional approach. The sampling technique in this research is by using probability sampling technique that sampling technique giving equal oppurtinity to every individual in the population to be the research sample.The statistical test used was descriptive test and Chi Square test. The result indicate that factors influencing the risk of depression in the elderly is functional impairment were settled with p value= 0,000. Conclusion of the elderly who have other diseases besides DM settle a vulnerable population at risk of depression. The most dominant factor is the functional disturbances persist after controlling the variable of age, live event s and other diseases (other than DM) with OR=39. Recommended in elderly nursing decision making in order to improve the health of elderly family based programs to prevent depression in the elderly and especially carring by elderly family members.

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Analisis Faktor Sosiodemografi Dalam Pengambilan Keputusan Pemilihan Tempat Persalinan Di Kabupaten Bangkalan

Jurnal Kebidanan dan Kesehatan Tradisional ◽

10.37341/jkkt.v3i1.70 ◽

2018 ◽

Vol 3 (1) ◽

Author(s):

Uswatun Khasanah ◽

Esyuananik Esyuananik ◽

Anis Nurlaili

Keyword(s):

Health Center ◽

Sampling Technique ◽

Health Care Facilities ◽

Health Facilities ◽

Infant Mortality Rate ◽

Survey Method ◽

P Value ◽

Cross Sectional ◽

Multi Stage ◽

Socio Demographic Factors

Abstract : Parents Factors, Decisions, Selection Of Delivery Places. Maternal and Infant Mortality Rate in Indonesia remains high. Approximately 95% of maternal deaths occur during labor due to obstetric complications. Efforts are made by doing delivery in health facilities so it does not happen late referred and handled and can be anticipated if maternity in health facilities. Factors that are considered to influence the decision of maternity selection by maternity mothers are socio-demographic factors, namely education & culture. High knowledge about health services causes individuals to tend to use health care facilities. This study aims to analyze the Sociodemografi Factors that Affect Decision Selection Place Birth to Maternity Mother. The research design using explanatory survey method with cross sectional design. This population are maternity mother in August-2016 with 51 samples of with multi stage sampling technique at coastal cluster, town and mountains, is Sepuluh health centers, Arosbaya health center and Galis health center. The data were taken by using quesioner and analized by Chi-Khuadrat. The results showed that the sociodemographic factor did not significantly influence the decision of maternity selection in maternal mother (p value>0,05). It is recommended that midwives further improve counseling in pregnant women in the third trimester related to preparing for the delivery process, among othersthrough.

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THE RELATIONSHIP BETWEEN CLINICAL LEADERSHIP OF NURSE AND THE IMPLEMENTATION OF PATIENT SAFETY CULTURE AT NURUL HASANAH HOSPITAL

International Journal of Advanced Research ◽

10.21474/ijar01/12252 ◽

2020 ◽

Vol 8 (12) ◽

pp. 1065-1068

Author(s):

Sontina Saragih ◽

◽

Yusnaini a ◽

Keyword(s):

Patient Safety ◽

Safety Culture ◽

Formal Education ◽

Sampling Technique ◽

Patient Safety Culture ◽

P Value ◽

Cross Sectional ◽

Clinical Leadership ◽

Good Patient ◽

The Relationship

The quality of health services is the main focus in health service facilities, especially hospitals. A patient safety culture can improve quality and patient safety. Nurse clinical leadership was identified as one of the supporting factors for the successful application of a patient safety culture. This study aims to analyze the relationship between clinical leadership of nurses and the application of a patient safety culture at Nurul Hasanah Hospital. This type of research is descriptive correlational analytic with cross sectional approach.The population in this study were all nurses at Nurul Hasanah Hospital with a total sampling technique of 62 nurses. The results showed that most of the respondents with good clinical leadership (53.2%), most of the application of a good patient safety culture (66.1%) and there was a significant relationship between the clinical leadership of nurses and the application of a patient safety culture (p-value = 0.043). So it can be concluded that the application of a good patient safety culture can be realized by the optimal clinical leadership abilities of nurses. Therefore, the support of the hospital managerial is very important to support the clinical leadership competence of nurses in realizing the achievement of a patient safety culture through both formal and non-formal education.

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Relationship on Leadership Support with Nurser Compliance Identifying Patients in the Implementation of Patient Safety in Datu Beru Central Aceh Regional General Hospital

Journal La Medihealtico ◽

10.37899/journallamedihealtico.v1i6.165 ◽

2020 ◽

Vol 1 (6) ◽

pp. 28-37

Author(s):

Mualimin Mualimin ◽

Thomson P Nadapdap ◽

Deli Deli

Keyword(s):

Patient Safety ◽

Sampling Technique ◽

P Value ◽

Cross Sectional ◽

Surgical Errors ◽

Leadership Support ◽

Joint Commission International ◽

Cross Sectional Design ◽

The Relationship ◽

Patient Safety Incidents

The patient safety mission at the hospital is to prevent patient safety incidents from occurring, the number of incidents is said to be like an iceberg phenomenon. The incidence rate in Indonesia based on data from the Joint Commission International (2012) shows that as many as 13% due to surgical errors and 68% due to blood transfusion errors. This study aims to analyze the relationship between leadership support and compliance with nurses in identifying patients in the implementation of patient safety in the Datu Beru Aceh Hospital. Tengah. The research design used a quantitative analytic survey with a cross-sectional design. The population of all nurses working in the Women's Internal Medicine Room at Datu Beru Hospital, Central Aceh was 34 people. The sampling technique used total sampling. Data analysis was carried out by univariate, bivariate and multivariate with chi_square. The results of the research variable Leadership Support with Nurse Adherence obtained p-value = 0,000, meaning that there is a relationship between leadership support and nurse compliance to identify patients in the application of patient safety. Multivariate analysis of leadership support variables obtained sig value of 0.000 <p = 0.05, which means that there is a significant influence of the leadership support variable on nurse compliance. There is a relationship between leadership support and the compliance of nurses to identify patients in the application of patient safety and there is a significant effect.

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Analysis of Factors Influence Doctor's Decision in Choosing Patient's Referral to dr. Soepraoen Army Hospital Malang

JOURNAL FOR RESEARCH IN PUBLIC HEALTH ◽

10.30994/jrph.v1i1.4 ◽

2019 ◽

Vol 1 (1) ◽

Author(s):

Sebastian Augustinus Budijono ◽

Sandu Siyoto ◽

Siti Farida Noor Laila

Keyword(s):

Health Services ◽

Quantitative Research ◽

Sampling Technique ◽

Dominant Factor ◽

P Value ◽

Health Service Provider ◽

Cross Sectional ◽

Emergency Situations ◽

Army Hospital ◽

Physician Competence

The importance of the role of health services causes the quality of health services to be improved because of the needs of the community or individuals for health. Second-level health services can only be given for referral from first-level health services. Third-level health services can only be given for referral from second- or first-level health services, except in emergency situations. Based on this, it can be seen that the first level Health Service Provider (PPK) has a very important role in the health care system in Indonesia. The purpose of this study was to find out the factors underlying the doctors to refer their patients to the dr. Soepraoen Army Hospital Malang. The research design used is quantitative research with a cross sectional approach. The sampling technique used was saturated sampling by taking 100 doctors as the study sample. The data analysis technique of this study uses linear regression by using an α value of 0.05. The results showed that hospital facilities had a significant effect on choosing a referral with a p-value of 0,000 with a t-count of 4,300, the availability of drugs had a significant effect on choosing a referral with a p-value of 0,000 with a t-count of 2,557 , the type of disease has a significant effect on choosing a referral with a p-value of 0,000 with a t-count value of 2,435, and on physician competence has a significant effect on choosing a referral with a p-value of 0,000 and a t-count value of 2,327, and simultaneously for each facility variable, drug availability, type of disease and physician competence can have a significant effect on choosing a referral. and found that the dominant factor influencing the decision to choose referral is the facility factor. The low analysis of factors that influence the doctor's decision in choosing a patient's referral to dr. Soepraoen Army Hospital Malang can be minimized by further increasing the indicator indicators of each variable that is considered still low.

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