Knowledge Management for the Development of a Smart Tourist Destination

2019 ◽  
pp. 1145-1178
Author(s):  
Lucia Varra ◽  
Lucia Buzzigoli ◽  
Chiara Buzzigoli ◽  
Roberta Loro
Keyword(s):  
Knowledge Management ◽  
Driving Force ◽  
Case Analysis ◽  
Management Tool ◽  
Tourist Destination ◽  
Tourist Destinations ◽  
Starting Point ◽  
Experimental Project ◽  
The City ◽  
Further Development

This chapter presents, through a case analysis, the linking between knowledge management and the development of a smart tourist destination. The case here proposed, concerning the city of Prato, is an experimental project of the Region of Tuscany referring NECSTouR model (www.necstour.eu) for the implementation of a Tourism Observatory for competitiveness and sustainability of the destination. The aim of this chapter is to demonstrate how the Tourism Destination Observatory (TDO) is a knowledge management tool for the further development of tourism in this area, and how this could act as a driving force for the creation of a smart city. The methodology includes an original set of indicators on the sustainability and the competitiveness of tourist destinations, in a perspective of integrated and complementary measurements between tourist destination sustainability and city smartness. This may be a starting point for local government process.

Knowledge Management for the Development of a Smart Tourist Destination

2015 ◽  
pp. 208-241
Author(s):  
Lucia Varra ◽  
Lucia Buzzigoli ◽  
Chiara Buzzigoli ◽  
Roberta Loro
Keyword(s):  
Knowledge Management ◽  
Driving Force ◽  
Case Analysis ◽  
Management Tool ◽  
Tourist Destination ◽  
Tourist Destinations ◽  
Starting Point ◽  
Experimental Project ◽  
The City ◽  
Further Development

This chapter presents, through a case analysis, the linking between knowledge management and the development of a smart tourist destination. The case here proposed, concerning the city of Prato, is an experimental project of the Region of Tuscany referring NECSTouR model (www.necstour.eu) for the implementation of a Tourism Observatory for competitiveness and sustainability of the destination. The aim of this chapter is to demonstrate how the Tourism Destination Observatory (TDO) is a knowledge management tool for the further development of tourism in this area, and how this could act as a driving force for the creation of a smart city. The methodology includes an original set of indicators on the sustainability and the competitiveness of tourist destinations, in a perspective of integrated and complementary measurements between tourist destination sustainability and city smartness. This may be a starting point for local government process.

scholarly journals Influence of Tourism Destination Products and Images on Tourist Visiting Decision to Kota Seribu Sungai Banjarmasin

2018 ◽  
Vol 2 (2) ◽  
pp. 73
Author(s):  
Devin Cahya Triansya ◽  
Beta Budisetyorini
Keyword(s):  
Positive Influence ◽  
Destination Image ◽  
Tourism Destination ◽  
Tourist Destination ◽  
Tourist Destinations ◽  
Tourism Sector ◽  
The World ◽  
Tourism Destinations ◽  
The Impact ◽  
The City

 AbstractThe continuous rapidly growth of tourism sector with the tight competition in the field of tourismmakes not all tourist destinations in the world always experience an increase in the number of tourist visits each year. Banjarmasin City, dubbed the “Kota Seribu Sungai” or "City of Thousand Rivers" and is known as the Thousand Rivers tourist destination has experiencedfluctuate number of tourist arrivals and tend to decline. The fluctuate number of tourist arrivalssourced from tourist visiting decisions can be influenced by various factors, including tourism destination productsand image. This study aims to see the effects of tourism destination products consisting of physical products, people, packages, and programsalsothe image of tourism destinations consisting of cognitive image and affective image on tourists visiting decision to the city of Thousand River Banjarmasin. The data obtained were taken by questionnaire to 123 tourists by accidental sampling. The results of the research were analyzed using multiple linear regression with two equations, namely (I) The influence of tourism destination products on tourist visiting decision and (II) The impact of tourism destination image on tourist visiting decision. The resultsfound the positive influence of tourism destination products to thetourist visiting decision of 54.5% and the image of tourism destination on the tourist visiting decision of 53.4% and the rest of 45.5% and 46.6% influenced by other factors not examined. The results of the analysis also showed the effect of tourism destination products variable partially consisting of physical products, packages, and programs have an effect on the decision of tourists while people have no influence. As for the variable image of tourism destinations in partial consisting of cognitive image and affective image affect the decision of tourists visiting to Kota Seribu Sungai Banjarmasin. 

scholarly journals Role of specific geographic landscapes in city break destinations

2009 ◽  
Vol 89 (1) ◽  
pp. 95-101 ◽  
Author(s):  
Snezana Stetic ◽  
Dario Simicevic
Keyword(s):  
Sustainable Development ◽  
Future Generations ◽  
Tourist Destination ◽  
Mass Tourism ◽  
Tourist Destinations ◽  
Big Cities ◽  
Further Development

Urban tourist destinations or City Break destinations are representing one of main destination products on tourist market. City Break destinations are big cities, administrative, economic and political centers of states and regions. These cities are 'open' 24 hours per day, seven days in week. Inside these tourist destination we can find different range of products (culture, entertainment, recreation, leisure, history, modern infrastructure). In these destinations season is not present and it lasts trough out the year. Promotional campaigns in City Break destinations are truing to create distinguished images in tourists mind as also as on investors, consumers and future residents. They emphasize advantages that those cities are delivering to their consumers, but often we forget that all these cities are having specific geographic landscapes. In the era of limiting of mass tourism to preserve resources for future generations and emphasizing the importance of sustainable development for tourism perspectives, the importance of specific geographic landscapes inside urban destinations for their further development as tourist destinations an their overall development is slightly neglected.

scholarly journals Transportation Hub-Kumanovo

2017 ◽  
Vol 2017 ◽  
pp. 6
Author(s):  
Mihajlo Zinoski ◽  
Igor Medarski ◽  
Stefani Solarska
Keyword(s):  
Rail Transport ◽  
City Centre ◽  
Way Of Life ◽  
Downtown Area ◽  
Starting Point ◽  
Bus Station ◽  
New City ◽  
Bus Service ◽  
The City ◽  
Further Development

The modern way of life is conditioned by fast transportation. This, in turn, requires integration of many additional contents that opens the opportunity to the passengers for quick access to their target-food, accommodation, entertainment, communication. The distance of the existing railway station (3.7 km from the city centre) makes it hardly accessible to the population, therefore it is neglected and the rail traffic in the city of Kumanovo is minimized. On the other hand, the bus station has a good location, but the building is in poor condition, which impedes the functioning of the city and intercity bus service. Adjacent to the existing bus station, a segment of the railroad from the proposed "Corridor 8" transits, which opens the question of the importance of rail transport and its impact in the further development of the city. These considerations clearly indicate the need to establish an integrated transport hub, whose proposed location touches the downtown area, but is still in the zone between the city and the suburbia, which includes adjoining contents such as: retail, hospitality and culture, which will help achieve the goal of the transportation hub as a starting point of development of a new city nucleus, a new point in the city.

Cultural identity in WHS tourist destinations: the case of Cordoba (Spain)

2018 ◽  
Vol 12 (4) ◽  
pp. 427-439 ◽  
Author(s):  
Tomas Lopez-Guzman ◽  
Jesús Claudio Pérez Gálvez ◽  
Guzmán Antonio Muñoz-Fernández ◽  
Miguel Jesús Medina-Viruel
Keyword(s):  
Cultural Identity ◽  
World Heritage Site ◽  
Tourist Destination ◽  
Content Type ◽  
Four Dimensions ◽  
Academic Literature ◽  
Multivariate Technique ◽  
Tourist Destinations ◽  
Heritage Site ◽  
The City

Purpose The purpose of this paper is to conduct an analysis of the relationships existing among three basic constructs in the visitor’s decision-making process (motivation and satisfaction) in a tourist destination that is a World Heritage Site, such as the city of Cordoba (Spain). Bearing in mind the perception of heritage by the foreign visitors, the following four types were determined: alternative tourists, cultural tourists, emotional tourists and heritage tourists. Design/methodology/approach This paper uses the multivariate technique of grouping cases (K-means clusters) to analyse the similarity existing among the surveyed persons. From the groups or segments obtained, statistics and measurements of association were applied that provide the information necessary to study the possible trends of association existing between variables from a table of bidimensional contingencies. In the same way, non-parametric statistical procedures were used (Kruskal–Wallis H test and the Mann–Whitney U test). Findings The results show the existence of four diverse motivational dimensions among the foreign tourists to visit it: hedonic, cultural, convenience and circumstantial. Of the four dimensions, the hedonic and the cultural are the most relevant. The results show the existence of a common cultural identity: the Arabic cultural identity. Originality/value This paper contributes to complete the academic literature existing on the links of the tourist with the historical and monumental heritage that he visits, and with the tourist’s behaviour.

scholarly journals DEVELOPMENT STRATEGIES OF UBUD VILLAGE AS A CULTURAL M.I.C.E. (MEETING, INCENTIVES, CONVENTIONS, EXHIBITIONS) DESTINATION IN BALI

Jurnal IPTA ◽  
2018 ◽  
Vol 6 (1) ◽  
pp. 84
Author(s):  
I GPB Sasrawan Mananda ◽  
Luh Gede Leli Kusuma Dewi
Keyword(s):  
Qualitative Analysis ◽  
Development Strategy ◽  
Tourism Industry ◽  
Tourist Destination ◽  
Travel Agent ◽  
Mass Tourism ◽  
Tourist Destinations ◽  
Analysis Technique ◽  
High Season ◽  
Further Development

The concept of mass tourism has two seasons namely high season and low season to determine the number of tourist visits each year, therefore the tourism industry to try to conduct a vigorous promotion by carrying out activities that can bring tourists to stay in one tourist destination. One of the activities that entrepreneurs do in the low season is to conduct activities M.I.C.E. (Meetings, Incentives, Conventions and Exhibitions). This research uses descriptive qualitative analysis technique by applying the participatory principle involving M.I.C.E stakeholders, destination manager, travel agent managers and tourists. Ubud Village as a tourist destination also has potential for M.I.C.E activities has not had a convention bureau, this is due to the characteristics of the tourists who come to Ubud and the needs required by the tourism industry managers are different from other tourist destinations in Bali such as Badung regency and Denpasar municipality. During this time, the implementation activities of M.I.C.E. dominated by incentives tourism activities (56.57%), exhibitions (31.72%) and meetings (11.71%). The SWOT results concluded that Ubud Village is still S> W and O?T thus requiring internal consolidation, but seeing O?T has potential for further development. Development strategy were using grand strategy which make the results such as growth, dominance, and maximum investment.

WISATA KAWASAN PECINAN KOTATUA JAKARTA: SUATU TINJAUAN POTENSI PENGEMBANGAN PARIWISATA PERKOTAAN DI INDONESIA

2019 ◽  
Vol 4 (7) ◽  
Author(s):  
Ary Sulistyo
Keyword(s):  
Economic Development ◽  
Cultural Heritage ◽  
Collective Memory ◽  
18Th Century ◽  
Heritage Tourism ◽  
The Other ◽  
Cultural Resources ◽  
Tourist Destination ◽  
Tourist Destinations ◽  
The City

<p><em>The function of a city is not only for economic development, but also the city tells the story of the collective memory of its citizens who still exist in their past culture. These culture are the city's cultural resources for tourism. One of them is the Kotatua area of Jakarta, there is a Chinatown area, known as Glodok. This study aims to describe how the Glodok Chinatown cultural area was transformed into an urban tourist destination from the 18th century to the present. This area has many historical attractions or historical tourist destinations such as centers of sacred activity (temples / temples, and churches), as well as profane activity centers (markets, roads / alleys, etc.). Therefore the future development must refer to Law No. 11 of 2010 concerning Cultural Heritage that the use of cultural heritage must be based on protection and development not the other way around. So that it is expected that conservation-based tourism in the Glodok Chinatown area can sustain well without any changes which certainly damage the element of authenticity as Chinatown areas in Jakarta and Indonesia in general.</em><em></em></p><p> </p><p>Keyword: <em>Kotatua, Glodok, City, Cultural Heritage, Tourism</em></p>

scholarly journals Developing Fishing Tourism Destination Based On “Anak Nagari” Concept In Padang City

2018 ◽  
Vol 34 (1) ◽  
pp. 51-60 ◽  
Author(s):  
Haryani Haryani ◽  
Nurul Huda
Keyword(s):  
Swot Analysis ◽  
Community Empowerment ◽  
Tourist Destination ◽  
Fishing Village ◽  
Economic Problems ◽  
Tourist Destinations ◽  
Descriptive Research ◽  
Cultural Life ◽  
Qualitative Descriptive ◽  
The City

Spatial potentials and problems in coastal areas are complex, ranging from potential and economic problems, geographical vulnerability, social vulnerability to human resources and resources being managed less than optimal. This study aims to develop a fishing village based on the concept of “Anak Nagari” as a new tourist destination in the city of Padang with community empowerment. This research uses qualitative descriptive research method with scoring/weighting analysis and SWOT analysis (Strength, Weakness, Opportunity and Threat). The result obtained is the high potential of fishing village of Pasie Nan Tigo with its many attractions of fishing communities’ activities and original environment that can be developed as tourist destinations. Having high access of location close to the center of Padang City and Minangkabau International Airport as its strength and opportunity, Pasie Nan Tigo Fisherman Village is a fishing village which still holds a strong social and cultural life of “Anak Nagari”. It exists as cultural treasure in the middle of modern life, but at the same time can also be a threat for the development of fishing village. 

scholarly journals Analisis Faktor-Faktor yang Memengaruhi Minat Kunjungan Wisatawan Berdasarkan Komponen Destinasi Wisata di Kawasan Kuliner, Pasar Lama Tangerang

2020 ◽  
Vol 2 (1) ◽  
pp. 34-46
Author(s):  
Antonius Rizki Krisnadi ◽  
Dessy Natalia
Keyword(s):  
Significant Influence ◽  
Ancillary Services ◽  
Three Dimensions ◽  
Tourist Attraction ◽  
Test Results ◽  
Tourist Destination ◽  
Four Dimensions ◽  
Tourist Destinations ◽  
Tourism Activity ◽  
The City

Tourism in the city of Tangerang continues to experience an increase in the number of tourist visits. Based on data obtained from the Tangerang City Statistics Center, the number of tourist visits continues to increase, including an increase of 46.79% from 2017 to 2018. One of the most visited tourist destinations, culinary attractions in the Old Market, Tangerang. Culinary is a tourist attraction that is no longer a support in tourism, but instead becomes the main destination of tourists to carry out a tourism activity (Kristiana, Suryadi and Sunarya, 2018). Every tourist who will visit a tourist destination definitely needs a variety of services and facilities to reach that destination. This study aims to determine whether each dimension of attraction, accessibility, amenities, and ancillary services in the tourist destination component significantly influences the interest of tourists visiting the Tangerang Old Market Culinary Area. The theory used in this study is according to Cooper et al. in Anggela, Karini, & Wijaya (2017), which states that the components of a tourist destination have four dimensions, namely attraction, accessibilities, amenities, and ancillary services. Based on the results of the t test it is known that the dimension of attraction has a significant influence on the interest of tourist visits in the Tangerang Old Market Culinary Area, while the other three dimensions have no significant effect. Based on the results of the F Test simultaneously it is known that the component of the tourist destination has a significant influence on the interest of tourist visits in the Tangerang Old Market Culinary Area. Based on the Determination Coefficient Test results obtained by 38.6%. Suggestions from this research are so that the Culinary Area can be made more attractive and has special characteristics, adding detailed information about access to the location, completing facilities according to the needs of consumers and keeping it clean and completing additional services such as security posts and also Money Changer services.

scholarly journals Strategi Pemasaran Desa Ubud sebagai Destinasi MICE

1970 ◽  
Vol 1 (1) ◽  
pp. 27-52
Author(s):  
IGPB Sasrawan Mananda ◽  
Luh Gede Leli Kusuma Dewi
Keyword(s):  
Qualitative Analysis ◽  
Development Strategy ◽  
Tourism Industry ◽  
Tourist Destination ◽  
Travel Agent ◽  
Mass Tourism ◽  
Tourist Destinations ◽  
Analysis Technique ◽  
High Season ◽  
Further Development

The concept of mass tourism has two seasons namely high season and low season to determine the number of tourist visits each year. Therefore the tourism industry tries to conduct a vigorous promotion by carrying out activities that can bring tourists to stay in one tourist destination. One of the activities that entrepreneurs do in the low season is to conduct activities called MICE (Meetings, Incentives, Conventions, and Exhibitions). This research uses qualitative analysis technique by applying the participatory principle involving MICE stakeholders, destination manager, travel agent managers, and tourists. Ubud Village as a tourist destination which has potential for MICE activities has not had a convention bureau. This is due to the characteristics of the tourists who come to Ubud and the needs required by the tourism industry managers which are different from other tourist destinations in Bali such as Badung regency and Denpasar municipality. During this time, the implementation of activities of MICE is dominated by incentives tourism activities (56.57%), exhibitions (31.72%), and meetings (11.71%). The SWOT results concluded that Ubud Village is still S > W and O ≥ T thus requiring an internal consolidation, but seeing O ≥ T, has potential for further development. Development strategy were using grand strategy which make the results such as growth, dominance, and maximum investment.

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