scholarly journals BP case study: KM team structuration and sense-making (Part II)

2004 ◽  
Vol 35 (2) ◽  
pp. 15-24
Author(s):  
C. Gorelick ◽  
K. A. April

This paper summarizes the findings that answered the research questions, stated in Part I of this paper, in the previous edition of SAJBM. The primary research question - In what ways, if any, did the virtual KMT contribute to organizational learning? - was answered: Yes, through the successful completion of performance goals, which included measurable performance as well as learning.The major study findings and conclusions addressed in this paper are: (1) the dynamic interaction among the structural factors, and sense-making factors, human values and emotions plays a central role in effective organizational learning. Strong sense-making factors overcame weak or absent structuring factors, e.g., understanding the various roles internally and externally to BP, and the ability to create a conducive environment for the roles to truly add value, were important aspects which led to success; and, (2) a successful virtual project team, which has executive support and the necessary resources, has both learning- and performing components, and uses collaborative technology and complimentary infrastructures as enablers of that learning.

2017 ◽  
Vol 8 (2) ◽  
pp. 70-93
Author(s):  
Kallol Das ◽  
Karman Khanna ◽  
Surankita Ganguly

There is increasing consumer involvement and hence, investor interest in the airlines industry, as far as emerging economies is concerned. A study of the literature by the authors did not produce any research paper on the process drivers of brand equity in the context of airlines. Therefore, the present study makes an attempt to address this gap. The primary research question is: What are the driving factors for building brand equity in the case of airline services? This paper uses a “two-case” multiple-case design employing theoretical replication. The cases are based on two Indian organizations, Indigo Airlines and Go Air. Both these businesses are similar in many aspects but have achieved very contrasting outcomes. The primary research question is broken down into following two secondary research questions. How is Indigo Airlines building its brand? How is Go Air building its brand? Data collection involved use of documents, archives, observations, participant-observations, and surveys. Data analysis involved conducting cross-case analysis. The findings have been used to develop a conceptual framework for building brand equity in airlines.


2021 ◽  
pp. 205789112110405
Author(s):  
Ikhsan Darmawan

Although the number of countries that have adopted e-voting has decreased lately, the number of academic publications on e-voting adoption has increased in the last two years. To date, there is no coherent narrative in the existing literature that explains the progress of the research on e-voting adoption. This article aims to answer the following research question: “How has research on the topic of e-voting adoption progressed over the last 15 years?” The article provides a semi-systematic review of 78 studies that were conducted from 2005 to 2020. In this article, I argue that although the studies on e-voting adoption are dominated by a single case study, by research in the United States, and by the positivist paradigm, scholars have employed the term “e-voting adoption” diversely and the research on e-voting adoption has evolved to address more specific research questions. Recommendations for the future agenda of research on e-voting adoption are also discussed.


Author(s):  
Jennifer Clayton ◽  
Donald Robertson ◽  
Tania Sotomayor

Purpose: The purpose of this research was to explore how PBIS and equity interacted according to school and district leaders.Research methods/approach: This study examined how five schools made meaning of the implementation process, ongoing efforts, and structures created. Through a case study including interviews, focus groups, and observations, the primary research question was explored: How do school leaders and teachers make meaning of implementing and assessing PBIS in their schools as a component of a journey toward equity?Findings: While the five schools had unique aspects, four common themes emerged across schools, including the benefits of PBIS, the power of relationships, the importance of communication and leadership, and PBIS challenges.


2009 ◽  
Vol 20 (XI) ◽  
pp. 59-74
Author(s):  
R. Sri Martini Meilanie ◽  
Nana Aminah

The main objective of this research was to describe objectively the implementation of Total Quality Management (TQM) to improve education quality. To meet the objective a case study was conducted in AlMuslimin Primary School , Tambun, Bekasi. in 200xxx. employng descriptive method. Data were collected by using interview and observation tecniqes and analyzed descriptively to answer the research questions. The research was focused to answer three research question. Beside being able to give clear and objective description of TQM implementation in AlMuslimin Primary School as the research findings, the research found that TQM could improve the eduaction quality in the school under identified certain conditions. To optimoza the quality education by using TQM, the research provided a number of recommendations.


2004 ◽  
Vol 35 (1) ◽  
pp. 1-16 ◽  
Author(s):  
C. Gorelick ◽  
K. A. April

Recently, an increasing amount of research and literature has focused on knowledge management, organizational learning and virtual teams. Building on Parsons 1950s and 1960s work around general Theory of Actions, this paper uses Schwandt’s (1994; 1995; 1999) dynamic organizational learning model that considers both cognition and action, as a framework, to explore the factors that a virtual project team (the British Petroleum Knowledge Management Team) used to contribute to a multi-national’s learning, along two-dimensions: structural and sense-making dimensions.Despite a growing body of literature in both organizational learning and groupware research, there are few studies on the relationship between the two areas. Exceptions are the empirical study of a groupware implementation by Riggs, Bellinger and Krieger (1996) and Neilson’s (1997) case study exploring the influence of a collaborative technology – this three year case study on BP’s virtual team provides new, qualitative insights into previously unexplored areas of research in the knowledge management discipline.


2017 ◽  
Vol 1 (2) ◽  
pp. 43
Author(s):  
Gotin Siti Fatimah

This paper reports on how fillers are used by lecturer and students in EFL Classroom Interaction. Therefore, the study was aimed to investigate the types and frequency of the lecturer and the students’ fillers and the functions of fillers in EFL Classroom Interaction. A qualitative case study was obtained through the observation. Then, the data from the observations were analyzed by transcribing the whole of the utterances that contained fillers to find out the types, frequency and functions of fillers. The data from observation was described qualitatively. In the present study, the writer proposed two research questions: (1) Which types of lexicalized and unlexicalized fillers will be used and how often do the lecturer and the students use both fillers in EFL Classroom Interaction? (2) What are the functions of lexicalized and unlexicalized fillers used by the lecturer and the students in EFL Classroom Interaction? In responding to the first research questions, It was found that the lecturer  and the students used filler in their utterances, the fillers  found were both lexicalized and unlexicalized fillers. The lecturer used 504 fillers, while the students used 65 fillers. Furthermore, the result of second research question also found. The highest percentage of the fillers’ function of the lecturer and the students reached the same range used as a mark hesitation : (28.91%) for the lecturer and (77.5%) for the students.Keyword: Discourse Markers, Fillers, Classroom Interaction 


2020 ◽  
Vol 5 (3) ◽  
pp. 230
Author(s):  
Sunarti Sunarti ◽  
Tambunan Tambunan ◽  
La Miliha

This study aimed at investigating the synonym on Wanci Dialect (WD) in Kepulauan Tukang Besi Language (KTBL) at Liya Togo village. The research questions of this study were “What are the forms of synonym and how are the synonyms of KTBL used? ‟.  Relating to the research question above, the researcher formulates two main objectives namely: to describe clearly the synonym found in WD and the use of every synonym in WD. The researcher used a qualitative approach with a case study design. The data found out from the informants. The utility of this research is as additional information about synonym found in WD to increase and maintain the local language. This  research  only  focuses on noun, verb and adjective categories. The Result of this research shows that in Kepulauan Tukang Besi where Wanci dialect spoken especially at Liya Togo Village, there were  nine  nouns  that  are  synonymous.  Then,  there  were  three adjectives that are synonymous. In addition, there were fifteen verbs that are synonymous.


Author(s):  
Etika Rachmawati ◽  
Rita Apollonia ◽  
Imelda Ratna Meila

This study was aimed to investigate the students’ perception and the teacher’s way to teach popular song to improve students’ vocabulary mastery. The sample of the study was 32 first year students in Vocasional higt school.A qualitative case study was employed, the data were obtained through the observation and questionnaire. Then, the data from the observations were analyzed by transcribing the whole of the activity in classroom and data from questionnaire were presented into percentage. The researcher described the data of the observation qualitatively. In the present study, the researcher proposed three research questions: (1) How does the teacher use popular song to improve students’ vocabulary mastery at English club? (2) What are male students’ perceptions on the use of popular song to improve students’ vocabulary mastery? And (3) What are female students’ perceptions on the use of popular song to improve students’ vocabulary mastery?  In responding to the first research question, it was found that the teacher  used audio technique such as music in teaching vocabulary. Furthermore, the result of second and third research question found that male and female students agreed that popular song could improve students’ vocabulary mastery, it can be seen from the questionnaire. It showed that students got new vocabularies after listening,  learning and reading popular song because it had many new vocabularies and easy to understand. Based on the conclusion, this study suggests that the teachers who teach English, teaching English need various technique, method, and approach that have to apply in teaching learning process in order to give new atmosphere for the students. Using popular song as one of the solution to solve that problem has to be developed by the teachers because there are some activities that could make teaching learning English more fun and enjoyable especially in improving students’ vocabulary mastery because it is rich with vocabularies. Furthermore, the students have to learn deeply about the component of English and learning vocabulary in order to make them mastering English.


2013 ◽  
Vol 5 (2) ◽  
pp. 1-28
Author(s):  
Paul A. Cunningham ◽  
Stephen L Wearing

Ecovillages have grown in number around the world since the early 1990s. This growth appears to be largely due to the contested nature of post/modernity and the desire to establish a more simple, meaningful and sustainable lifestyle that is centered on community. The end of the 1990s represented the high tide of neo-liberalism in most advance liberal democracies. Ten years later, and the global economy still demonstrates signs that modes of capitalism have intensified and spread under the influence of global and state orchestrated markets, giving rise to a search for alternatives that might provide other mechanisms for organizing our lives. Cloughjordan Ecovillage is used to examine how governance through a consensus-based decision-making approach works as an alternative in this circumstance. Generally, intentional communities are organized around egalitarian principles and therefore commonly embrace the ideology of consensus. The primary research question guiding this study was—Does consensus work in the governance of alternative lifestyles? The preliminary findings of this case study suggests that in spite of the impressive nature of the built infrastructure at this site, the community continues to struggle with consensus-based decision-making as a form of self-organization and governance.


2018 ◽  
Vol 7 (2) ◽  
pp. 1
Author(s):  
Gregory P. Samsa ◽  
Thomas W. LeBlanc ◽  
Susan C. Locke ◽  
Jesse D. Troy ◽  
Gina-Maria Pomann

The ability to bridge multiple disciplines is critical to the successful practice of collaborative statistics, yet theliterature on statistical education devotes relatively little attention to how this skill can be taught. Our goal here is todescribe a general conceptual framework within which a curriculum on communication and leadership couldultimately be organized.The primary research question pertains to whether an actionable model of cross-disciplinary communication forcollaborative statisticians can be developed, and our task here is to describe such a model and also to illustrate its use.Within this model most communications either share or request information. For example, statisticians might provideinformation about statistics (e.g., specific statistical approaches, general statistical principles), comment on theclinician’s understanding of statistics, share their understanding of clinical content, and request information (e.g.,about clinical content, the design and execution of the study being discussed, etc.). Clinical investigators contributean analogous set of components. In addition, a critical element to the interaction is the higher-level task ofdeveloping a mutually understood agreement about the work to be performed: in essence, proposing and negotiatingsuch an agreement.The model is illustrated using a case study, and general qualitative feedback from investigators who performed thecase study was obtained, commenting on both successful and unsuccessful interactions with statisticians.Implications for curriculum development are discussed.


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