Tingkat Kepuasan Wisatawan Terhadap Daya Tarik Wisata Padang Bai Kecamatan Manggis Kabupaten Karangasem Bali

Padang Bai tourist attraction has great potential in the field of marine tourism attractions, one of which is snorkeling and diving which are well known in foreign countries. In its development there are still various complaints from tourists that reduce the level of tourist satisfaction. The purpose of this study is to determine the level of tourist satisfaction with Padang Bai tourist attraction from the dimensions of tourist attraction consisting of attractions, accessibility, facilities, ancillary service and the community. This research used quantitative method. Data collection used questionnaire with 21 indicators. 210 samples in this study were taken using a porpusive sampling technique. Data were tested using validity and reliability before being analyzed using the suitability level analysis. The results showed that the level of tourist satisfaction with the tourist attraction of Padang Bai based on the analysis of the suitability level that compares the overall score of expectations indicators with the reality of obtaining results with a suitability level score of 90% obtained the satisfaction category with a gap score (of -80). The indicator that must obtain priority improvement is the cleanliness of the Padang Bai coastal area with a gap value (gap of-365). Cleanliness of the accommodation (gap-210), condition of the facility (gap-163), beautiful underwater scenery such as coral and ornamental fish (gap-151). Overnight accommodation services with a gap value (of-134), diving tourism attractions with a gap (of - 126) and the last of the quality of food restaurants in Padang Bai with a gap value or a gap (of -119). It can be concluded that tourists are satisfied to be in Padang Bai, but the satisfaction is still not maximal and there are still improvements that must be done to improve the satisfaction of Bai Bai's attraction. The advice that can be conveyed is to always maintain the quality of the tourist attraction of Padang Bai, especially environmental cleanliness, as well as the services provided to tourists. Keywords: Satisfaction Level, Expectation, Perception

2018 ◽  
Vol 10 (1) ◽  
pp. 95
Author(s):  
Ivony Tresia

Thisdstudy originated from the resultsiofiprevious studies where there were problems regarding the process of managing the procurement of perishable goods that did not have written procedures, the quality requirements of the material written and standardized in the hotel. To continue the problem where there are still problems related to food quality at breakfast at The Aliga Hotel Padang. This study aims to analyze food quality at breakfast at The Aliga Hotel Padang. This type of studyiisiquantitativepdescriptive. The population in this study were guests who stayed and breakfast at The Aliga Hotel Padang. The sampling technique used is purposive sampling. The totaliofisamplesiin this study amounted to 91 people. Data collection techniques were carried out by distributing questionnaires (questionnaires) using the Liker scale that has been tested for validity and reliability. Thenitheidata wereianalysisithrough data tabulation and descriptive data using percentages. Based on the research that has been done, the results obtained that the quality of food at breakfast at The Aliga Hotel Padang is in the category of enough with a percentage of 45.05%. It is recommended for other researchers to continue research on the quantity of food. Keywords: Food Quality, Breakfast


2020 ◽  
Vol 4 (2) ◽  
pp. 136
Author(s):  
Yorlanita Agustina Sojo ◽  
Ni Made Ariani ◽  
I Nyoman Tri Sutaguna

  Abstract This Research was motivated by the complains submitted by tourists regarding the quality of food in Harris Restaurant at Harris Raya Kuta Hotel. The purpose of this research was findout food quality towards tourists satisfaction in Harris Restaurant at Harris Raya Kuta Hotel. The variable used in this research is quality of food and tourists satisfaction. The type of data in this research are qualitative and quantitative data, while the data sources used are primary data and secondary data. Method of collecting data are observation, interview, quitionare, documentation, and literature riview. Sampling technique uses quota sampling technique by determining the number of samples using the Slovin’s Formula and obtained as many as 100 samples. Technique of analyzing data used in this research are descriptive analysis and quantitative analysis consisting of descriptive statistical analysis by using a Likert Scale, inferensial statistical consisting of validity test, reliability test and important Performance Analysis.The result indicates that indicators that have given satisfaction to tourists are indicators of maturity level indicator, freshness to make food, portion, and texture. Then the rating of tourists on the quality of food in Harris Restaurant at Harris Raya Kuta Hotel obtained a score of 89,92% or tourists were satisfied with the quality of food in Harris Restaurant at Harris Raya Kuta Hotel. Key Word: Food Quality, Tourist Satisfaction, and restaurant.


2018 ◽  
Author(s):  
Yuni Candra ◽  
Hafrizal Okta Ade Putra

The purpose of this research is to know and analyze, (1) the influence of food quality to the satisfaction of the merchant of Langkitang in Padang beach resort area; (2) the influence of price to the satisfaction of the merchant of Langkitang in Padang beach resort area, 3) the influence of food quality and price simultaneously to the satisfaction of merchant consumers Langkitang pavement in the area of Padang Beach tourist attraction. Population in this research is all consumer of Langkitang merchant of pavement in Padang beach resort area. The number of samples in this study is 100 respondents which use accidental sampling technique. Based on the result of the research, it can be seen that: (1) The quality of food has a significant effect on the satisfaction of the consumers in the street vendors in Padang Beach tourist area, where t-count 2,685 from t-table 1,661 and significance 0,009 less than level of significant (α ) 0.05. (2) Price has a significant effect to customer satisfaction at Langkitang street vendors in Padang Beach tourist area, where t-count 2,564 > t-table 1,661 and significance 0.012 < level of significant (α) 0,05. (3) The quality of food and the price simultaneously have a significant effect on the satisfaction of the consumers on the street vendors in Padang Beach, where F-count is 19.496 > F-table 3.09 and the significance of 0.000 is < the level of significant (α) 0.05. (4) The coefficient of determination is 0,272, mean than food quality and price influence consumer satisfaction at trader Langkitang pavement in coastal resort area of Padang equal to 27,2%.


2020 ◽  
Vol 4 ◽  
pp. 00012
Author(s):  
Kusherdyana R ◽  
Haifa Dwi Fardiana ◽  
Muhammad Arifian Pratama ◽  
Wirya Muhammad Syakur

<p class="Abstract">This study aims to reveal how much influence the quality of photo uploads by the user-generated content on Instagram has on the decisions of millennial tourists visiting tourist attractions in West Bandung Regency. The research method used is descriptive verification. The sample members were tourists who visited tourist attraction in West Bandung Regency, amounting to 100 people, who were selected by convenience sampling technique. The results of the study showed that there was an influence on the quality of photo uploads by the user-generated content on Instagram on the decisions of millennial tourists visiting tourist attractions in West Bandung Regency.<o:p></o:p></p>


2020 ◽  
Vol 18 (2) ◽  
Author(s):  
Sharen Liestya Santosa ◽  
Narwati . ◽  
Ernita Sari

        Jasaboga in producing food must pay attention to the quality of food to improve food quality need to process food that is in accordance with the requirements of food sanitation hygiene. So the purpose of this study is to assess the application of food processing to catering in Simokerto Subdistrict where the components of food processing such as food processing, food processing, food equipment, and food handlers are then analyzed using SWOT Analysis (Strength, Weakness, Opportunity, and Threats). The results of the SWOT analysis will produce a Food Processing Development Strategy for Catering.          This research is descriptive with research design using evaluation design with the aim of the results of this study used for improvement or improvement of activities / programs in catering. The location of the study was carried out in 3 catering in Surabaya Simokerto sub-district, using sampling techniques Total Sampling Technique. The research activity used an observation sheet to obtain data on the application of food processing at the catering district of Simokerto Surabaya.          Based on the results of the study, Food Processing catering in Simokerto Surabaya District in general is good and according to existing regulations such as Food Processing Places has a Good category of 78%, Food Processing has a Good category of 67%, Food Handlers have a Good category of 72% while Cookware has a sufficient category of 64% so that repairs need to be done. In improving catering food processing can be done by utilizing the strengths and opportunities that exist among them by conducting routine monitoring of the health center, counseling on food safety and food processing methods that are good and right, and for catering in Simokerto sub-district can implement the recommended development strategy to innovate on a variety of menus to increase consumer purchasing power, take advantage of technological advance as a media for promotion and register catering to health services to obtain Jasaboga sanitary hygiene certificates.Keywords: Food processing, SWOT Analysis and Food Processing development strategy


2018 ◽  
Vol 4 (2) ◽  
pp. 129
Author(s):  
Nadya Puspita Dewi ◽  
Tetti Solehati ◽  
Nur Oktavia Hidayati

Dysmenorrhea is a pain before or during the menstrual period. The impact of dysmenorrhea are the disruption on physical function, emotional, social and school activities and disruption of quality of life. The study purpose is to detect the quality of life of adolescents with dysmenorrhea.The research method was a quantitative descriptive with total sampling technique to 195 students which selected using dysmenorrhea screening. The data were collected using the pediatric quality of life 4.0 generic module (PedsQL) teens report in Indonesian version which the validity and reliability have been tested. Analysis of data has been done to find out the mean value in each dimension and frequency distribution. The results showed that the mean value of the quality of life of adolescents with dysmenorrhea in general was 62,04 ± 8,15 and 51,8% was in the low. The mean value in physical dimension was 49,36 ± 9,19, emotional dimension was 57,62 ± 13,16, social dimension was 86,38 ± 13,28, and in the school dimension was 62,41 ± 14,77. The quality of life in high categories were in the emotional dimension (60,0%), social dimension (64,1%), and school dimension (60,5%). Meanwhile, the quality of life in low category was in the physical dimension (57,4%). It showed that the quality of life of adolescents with dysmenorrhea in SMK Negeri 2 Sumedang were low. It was recommended to the school and the health office in Sumedang district to provide the reproductive health education, specifically about the prevention and the treatment of dysmenorrhea on adolescents.  


2019 ◽  
Vol 7 (1) ◽  
pp. 180
Author(s):  
Bangga Prameswara ◽  
Ida Bagus Suryawan

The study aims to determine Development Strategy the potency of the Tunda Island as a tourist attraction in the Serang Regency, Banten Province. How the development of appropriate strategy to overcome obstacles in the development of Tunda Island Coast region as a Marine Tourism attraction in Serang Regency, Banten Province. This study was conducted to determine the Tunda Island as a marine tourism destination Serang Regency were reviewed by using SWOT analysis. This study uses quialitative research methods with data collection techniques such as interviews, observation, and documentation studies. The results of the research carried out that Pulau Tunda as a marine tourism attraction in Serang Regency has the power in the form of underwater natural potential that is different from other islands in Serang Regency, besides Tunda Island has a considerable opportunity for increasing tourism needs and locations that tend to strategic. However, Pulau Tunda has weaknesses in the quality of human resources as well as low tourism support facilities and garbage that has not been managed properly. Meanwhile the threat faced by Tunda Island is currently the operation of sand miners and the lack of attention from the local government.   Keywords: Development Strategy, Tunda Island, Marine Tourism


Author(s):  
Yudha Eka Nugraha ◽  
Syamsul Alam Paturusi ◽  
Ni Made Sofia Wijaya

Medical Tourism is a potential sector to develop in Bali. Medical clinics offer various medical services treatment to attract tourists. The clinics must have an excellent quality of standard services to get customers satisfaction. The aim of this study is to analyze the influence of the medical services quality on tourist satisfaction and tourist loyalty in Radiance Clinic Bali. They were about 200 respondents and selected using accidental sampling technique. The analysis uses Structural Equation Model (SEM), calculated with AMOS program. The result of research examines that service quality is a main variable with significance effects on the satisfaction and loyalty of tourists’ customers in Bali. Results of the research indicated that there is direct effect between service quality to satisfaction and satisfaction to loyalty. On the other hand, indirect effect happens between service quality to loyalty. Keywords: Service Quality, Tourist Satisfaction, Tourist Loyalty


2020 ◽  
Vol 8 (3) ◽  
pp. 184-189
Author(s):  
Nur syawal Ashari ◽  
Muhammad Rais Rahmat ◽  
Abdul Jabbar

Apparatus on the quality of public services in Wala Village, Kecamatang Maritengngae, Sidenreng Rappang Regency. The population in conducting this study were people with male and female gender, amounting to 3,725 people from two environments, the data collection technique used was the Slovin formula with 92 results, taken based on purposive sampling technique. The type of research used is descriptive quantitative research, data collection techniques used are observation techniques, questionnaires, literature study, and documentation. The data analysis technique is using the validity and reliability tests using the SPSS 21.0 application and a Likert scale. Based on the research that was taken from the results of the questionnaire data, it was obtained that the recapitulation of the Apparatus Performance variable with a percentage of 67.4% was included in the "Good" category while the recapitulation of the Public Service Quality variable with a percentage of 69.6% was included in the "Good" category.


Author(s):  
Eny Sulistyowati ◽  
Sobirin Maliyan

<p>In the business world, customer satisfaction is an absolute must be the goal to achieve success. Due to the achieved satisfaction of the consumers or customers will bring many benefits to manufacturers or institutions, among others, will make consumers become loyal. From the results of research conducted shows that Quality of services provided to tourists have a strong influence on the loyalty of tourists to visit the tourism objects in the area of Yogyakarta. This is evidenced by the results of the r2 of the influence of service quality to local tourists loyalty is about 22.2%. This shows if the service quality provided by the tourism industry in Yogyakarta enhanced within the region will make the travelers loyal to the tourism industry in Yogyakarta. In addition to the quality of services provided to tourist there are other factors that also have a strong influence on the tourist loyalty that tourist satisfaction factor, as evidenced by the r2 value of 15.2%. This suggests that if the tourism industry pay attention to things that could improve the satisfaction of tourists visiting the attractions in Yogyakarta, then the tourists will be eager to visit again or loyal. Meanwhile, indirectly influence the quality of service to tourists loyalty through the satisfaction of tourists who visit tourist attraction in the DIY region have only r2 values of 0.015 or 1.5%. This implies that the satisfaction of tourists is less strong loyalty of tourists who visit tourist attraction in the area of DIY.</p>


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