scholarly journals An Analysis of Policy Satisfaction Using the Expectancy Disconfirmation Model

2010 ◽  
Vol 25 (3) ◽  
pp. 47-67
Author(s):  
Park Soon Ae ◽  
Hwang Du Kyun
Keyword(s):  
South Korea ◽  
Positive Influence ◽  
High Expectations ◽  
The Public ◽  
Policy Making Process ◽  
Expectancy Disconfirmation ◽  
And Performance ◽  
Prior Experiences ◽  
The Impact ◽  
Significant Positive Influence

This study analyzed the impact of people`s expectations on policy satisfaction in South Korea, using an expectancy disconfirmation model wherein service satisfaction is decided by expectation and performance. Though recent studies have applied the model to evaluations of specific public services, this study applied it to macro policies in South Korea. To measure expectation levels, proxy variables were used: people`s trust in participants who have influence on policy and in the policy-making process. The results were not compatible with the model: the model`s implication that higher expectations induce lower satisfaction did not fit macro policy cases, where high expectations had a significant positive influence on satisfaction. Moreover, the type of expectation that is the focus of marketing studies, predictive expectation, is not appropriate to use with public policy cases; the quantity of prior experiences as a basis of predictive expectation is not significant to policy satisfaction. Expectation is obviously an important factor in the public`s evaluation of policy outputs, but further studies are necessary to fully understand its role.

scholarly journals THE INFLUENCE OF INTRINSIC AND EXTRINSIC FACTOR ON COMMITMENT AND THE IMPACT ON THE PERFORMANCE OF EMPLOYEES

2015 ◽  
Vol 14 (1) ◽  
Author(s):  
Tri Bodroastuti ◽  
Aprillia Putri Andhani
Keyword(s):  
Hypothesis Testing ◽  
Structural Equation ◽  
Sampling Technique ◽  
Positive Influence ◽  
Partial Least Square ◽  
Least Square ◽  
Extrinsic Factors ◽  
And Performance ◽  
The Impact ◽  
Significant Positive Influence

This study aimed to determine the influence of intrinsic and extrinsic factors on commitment and impact on the performance of employees of Sejahtera Sunindo Trada Company. The populations in this study were employees of Sejahtera Sunindo Trada totaling 100 people. The entire population was sampled, so that the samples were 100 respondents. No sampling technique for this study since used census study which all employees which the workshop became respondents.The analytical tool used in this research was Structural Equation Model (SEM) using Partial Least Square (PLS). The first hypothesis testing showed there was no significant positive influnce between intrinsic factors and commitment by the t value was smaller than the value t table 1.274 < 1.96. The second hypothesis testing showed there was no with significant positive influnce between extrinsic factors with the commitment to the value of t is greater than t table is 1.973 > 1.96. The third hypothesis testing showed no significant positive influnce between commitment and performance and the intrinsic value of the t less than the value t table is 1.181 < 1.96. The fourth hypothesis showed there was no significant positive influence between intrinsic and performance with the value t was greater than t table 3.008 > 1.96. The fifth hypothesis was there no significant positive influence between extrinsic factors and performance by the t value greater than the value t table is 3.864 > 1.96.

scholarly journals The impact of social media on business growth and performance in India

2019 ◽  
Vol 9 (4) ◽  
pp. 190-194
Author(s):  
BALUSAMY S ◽  
VENKATASUBRAMANIAM A ◽  
GIRI N
Keyword(s):  
Social Media ◽  
Social Presence ◽  
Business Performance ◽  
Positive Impact ◽  
Positive Influence ◽  
Communication Techniques ◽  
Essential Tool ◽  
And Performance ◽  
Scalable Communication ◽  
The Impact

Until the late 1990’s the only form of media known to businesses were television, newspapers and radio, however in the early 2000s, a revolution in media was witnessed and the world was introduced to Social Media. Social Media is a just like any other Form of media is a tool used for communication but at the larger scale for social interaction using highly accessible and scalable Communication techniques. Social media has a positive impact and a positive influence on the company as well as the customers. Social media is becoming an essential tool for marketers, which is at a very minimum investment. In today’s’ scenario consumers judge a company based on their online presence, hence companies can innovate and simultaneously create a strong social presence by always catering to their customers’ needs and concerns.Internationally, companies have adopted Social Media as an essential tool for their marketing campaign; however the same is not adapted in India to a large extent. What are the benefits of Social media? What are the examples of Social media? This study understands the benefits,impact and importance of Social Media on business performance and growth.

scholarly journals Sekuritisasi China Fine Dust oleh Pemerintah Korea Selatan terhadap Tiongkok

2021 ◽  
Vol 2 (2) ◽  
pp. 111-141
Author(s):  
Eryolanda Putri Nabila
Keyword(s):  
South Korea ◽  
Analytical Framework ◽  
Political Agenda ◽  
Fine Dust ◽  
Literature Study ◽  
South Korean Government ◽  
The Public ◽  
South Korean ◽  
Political Management ◽  
The Impact

China Fine Dust issue has emerged in 2013 and increase in 2014 so that South Korea suffered from the impact. Meanwhile, China as a contributor of the haze refuses to take responsibility for tackling this issue, so that South Korea must securitize. This study aims to describe the process of securitization of China Fine Dust issue carried out by South Korea to China by using the concept of securitization by Barry Buzan as an analytical framework. The research method used is a qualitative method with a descriptive approach. The data used in this research was collected through literature study. The securitization process carried out by the South Korean Government against China began with South Korea carrying out a scientific agenda to identify a threat with China's initial involvement of 48%. Then political agenda, which are three points; influencing the public to gain support, forming a domestic emergency policy, holding a bilateral meeting to convince China to work together because domestic actions are not enough yet. The continuation of political management shows that the agenda of securitization carried out by South Korea made China accept the issue as a threat and agreed to cooperate in tackling the haze issue by releasing several projects.

scholarly journals TAXPAYER ATTITUDE ON THE ELIMINATION OF TAX SANCTION AND TAXATION AWARENESS TOWARD TAXPAYER COMPLIANCE IN YOGYAKARTA

2019 ◽  
Vol 19 (1) ◽  
pp. 71
Author(s):  
Suparna Wijaya
Keyword(s):  
Positive Influence ◽  
Personal Income Tax ◽  
Regional Office ◽  
Mutual Cooperation ◽  
The Public ◽  
State Revenue ◽  
Directorate General ◽  
State Financing ◽  
The Impact ◽  
Special Region

The impact of tax on state revenue is very dominant these days. This happens because tax is a definite source in contributing funds to the state. Basically, it is a reflection of the mutual cooperation of the community in state financing regulated by legislation. One of the factors causing low taxpayer's compliance takes place because the public as taxpayers forget or maybe even simply ignore their obligation to pay taxes, especially personal income tax. This research is quantitative in nature, which involves testing hypotheses (explanatory). The population in this study is individual taxpayer registered at the Regional Office of the Directorate General of Taxes of the Special Region of Yogyakarta. Approximately 350,935 Individual Taxpayers at the end of 2015 were registered. The research results indicated a positive influence between the attitude of taxpayers and taxpayer's compliance. By contrast, with respect to taxpayer compliance, the analysis on tax elimination variable shows that there is no positive influence between the elimination of tax sanctions and taxpayer compliance. The analysis on tax awareness toward taxpayer compliance indicates a positive influence between tax awareness and taxpayer compliance. Keywords—Tax Awareness; Taxpayer Compliance; Individual Taxpayers; Taxpayer Attitudes. Abstrak Perananpajakterhadap pendapatan Negara sangat dominan pada masa sekarang ini.Ini terjadi karena pajak adalah sumber yang pasti dalam memberikan kontribusi dana kepada Negara karena merupakan cerminan dari kegotongroyongan masyarakatdalam pembiayaan negara yang diatur oleh perundang-undangan. Salah satu factor menyebabkan penerimaan pajak yang sulit tercapai yaitu kepatuhan wajib pajak yang rendah itu dibuktikan karena masyarakat selaku wajib pajak lupa, atau bahkan mungkin mengabaikan kewajibannya untuk membayar pajak, khususnya pajak penghasilan orang pribadi. Jenis penelitian ini merupakan penelitian kuantitatif dengan melakukan pengujian hipotesis (eksplanatory). Populasi dalam penelitian ini adalah Wajib Pajak Orang Pribadi yang terdaftar pada Kantor Wilayah Direktorat Jenderal Pajak Daerah Istimewa Yogyakarta, kurang lebih berjumlah 350.935 Wajib Pajak Orang Pribadi pada akhir tahun 2015. Hasil penelitian menunjukkan terdapat pengaruh yang positif antara Sikap wajib pajak dengan kepatuhan wajibpajak, sedangkan untuk variable kepatuhan wajib pajak terhadap penghapusan pajak menunjukkan tidak terdapat pengaruh positif antara penghapusan sanksi pajak dengan kepatuhan wajib pajak dan untuk variable kesadaran perpajakan terhadap kepatuhan wajib pajak menunjukkan terdapat pengaruh positif antara kesadaran perpajakan dengan kepatuhan wajib pajak. Kata kunci—Kesadaran Perpajakan; Kepatuhan Wajib Pajak; Wajib Pajak Orang Pribadi; Sikap Wajib Pajak.

scholarly journals Local public innovation: an analysis of its perceived impacts on public performance

2020 ◽  
pp. 002085232096321
Author(s):  
Yoann Queyroi ◽  
David Carassus ◽  
Christophe Maurel ◽  
Christophe Favoreu ◽  
Pierre Marin
Keyword(s):  
Public Sector ◽  
Point Of View ◽  
Theoretical Point ◽  
Public Performance ◽  
Local Authorities ◽  
Internal Resources ◽  
The Public ◽  
And Performance ◽  
Public Organisations ◽  
The Impact

This article explores public innovations implemented by local authorities, which consider them as a key means of improving their performance in response to a restrictive context. The authors thus propose to grasp the impacts of these innovations in terms of perceived performance from a global and multidimensional point of view. Based on a quantitative study conducted among French local authorities, this research first presents the results obtained from a theoretical point of view, providing insight into the multiple impacts of implementing innovations within the public sector. Then, at the managerial level, the study identifies specific impacts for each type of public innovation, the aim being to structure the innovation portfolio of public organisations. Points for practitioners An increasing number of innovations are being introduced in the public sector. However, the impact of these innovations on public performance is often not assessed. That is why by focusing our research on French local authorities, we guide managers both in analysing this influence by distinguishing several types of innovation and performance, and in building a portfolio of innovations in line with the internal resources of their local authority, as well as the public service provided in response to the needs of the territory.

Performing “Moral Resistance”? Pro-Life and Pro-Choice Activism in Public Space

2017 ◽  
Vol 20 (2) ◽  
pp. 221-238 ◽  
Author(s):  
Lucy Jackson ◽  
Gill Valentine
Keyword(s):  
Public Space ◽  
Urban Environments ◽  
Grassroots Activism ◽  
Reproductive Politics ◽  
The Public ◽  
Political Problem ◽  
And Performance ◽  
A Site ◽  
The Impact

This article focuses on acts of resistance regarding reproductive politics in contemporary Britain. Drawing on empirical research this article investigates grassroots activism around a complex moral, social, and political problem. This article therefore focuses on a site of resistance in everyday urban environments, investigating the practice and performance involved. Identifying specifically the territory(ies) and territorialities of these specific sites of resistance, this article looks at how opposing groups negotiate conflict in public space in territorial, as well as habitual, ways. Second, the article focuses on questions around the impact, distinction, and novelty both in the immediate and long term of these acts of resistance for those in public space. Here, then, the focus shifts to the reactions to this particular form of protest and questions the “acceptability” of specific resistances in the public imaginary.

scholarly journals Influence of Shopping Experience on Shopping/Convenience Store Selection

2019 ◽  
Vol 10 (3) ◽  
pp. 74
Author(s):  
Malik Mubashir Hussain ◽  
Danish Ahmed Siddiqui
Keyword(s):  
Structural Equation ◽  
Positive Influence ◽  
Consumer Perceptions ◽  
Four Dimensions ◽  
Gender Influence ◽  
Shopping Experience ◽  
Atmosphere Environment ◽  
The Impact ◽  
Significant Positive Influence ◽  
Selection Of

In this paper the influence of shopping experience on a specific shopping store selection has been investigated. Four dimensions of shopping experience namely Accessibility, Atmosphere, Environment and Service Personnel were proposed, and a 15-item measure is developed to measure 304 consumer perceptions of the shopping experience across different regions of Pakistan using Structural Equation Modelling. Findings indicate that shopping experience enjoyment has a significant positive influence upon customers’ selection of shopping destinations. Furthermore, the study highlights different aspects under which these preferences could be altered such as under gender Influence, economic factors, legal boundaries; these preferences seem to be affected up to a considerable amount and the impact of such factors could not be overlooked.

Evaluating the impact mechanism of citizen participation on citizen satisfaction in a smart city

2020 ◽  
pp. 239980832098074
Author(s):  
Hualin Xu ◽  
Wenlong Zhu
Keyword(s):  
Citizen Participation ◽  
Smart City ◽  
Positive Impact ◽  
Positive Influence ◽  
Citizen Involvement ◽  
City Managers ◽  
Impact Mechanism ◽  
Citizen Satisfaction ◽  
The Impact ◽  
Significant Positive Influence

Citizen satisfaction is an important issue for global city managers in the construction of a smart city. To date, little research has been done on the effect of citizen participation on citizen satisfaction in a smart city. From the perspective of citizen involvement and based on the theory of involvement and American Customer Satisfaction Index model, this study explores the impact mechanism of citizen participation on citizen satisfaction in a smart city and constructs a theoretical model of citizen satisfaction. The data were collected in Qingdao, which is a smart city in China. The analysis shows that citizen involvement has a significant positive influence on citizen participation both cognitively and affectively. Furthermore, citizen participation produces a direct and significant positive impact on citizen satisfaction. Last, citizen participation can also have a significant positive influence on citizen satisfaction through perceived quality and perceived value. The main contribution of this study focuses on the construction of the impact mechanism model. Based on this model, researchers and city managers can understand the entire reaction process of the citizen ranging from subjective judgement to practical actions and then actual experiences in the construction of a smart city.

Electronic commerce adoption, entrepreneurial orientation and small- and medium-sized enterprise (SME) performance

2014 ◽  
Vol 21 (1) ◽  
pp. 100-116 ◽  
Author(s):  
Michael Abebe
Keyword(s):  
Growth Rate ◽  
Entrepreneurial Orientation ◽  
Positive Influence ◽  
Sales Growth ◽  
Content Type ◽  
And Performance ◽  
The Relationship ◽  
Significant Positive Influence ◽  
Structured Questionnaire

Purpose – This study aims to contribute to the literature by addressing two research questions: is there a relationship between e-commerce adoption and performance of SMEs? And, more importantly, does the degree of entrepreneurial orientation moderate the relationship between e-commerce adoption and SME performance? Design/methodology/approach – Data were collected from a sample of 55 manufacturing and service SMEs located in the state of Texas, USA, between 2008 and 2009 using a structured questionnaire. Customized questionnaires were mailed out to the owner-managers of 55 SMEs. A moderated regression analysis was conducted to test the two hypotheses. Findings – The results suggest that e-commerce adoption has a significant, positive influence on SMEs' average sales growth rate and that adopters of e-commerce technology have significantly higher average sales growth rate than non-adopters. The results also indicate that e-commerce adoption positively affects SMEs' annual sales growth rate even more when the sample firms have higher level of entrepreneurial orientation. Overall, the results of this analysis indicate the importance of e-commerce adoption as well as SMEs' entrepreneurial orientation on the performance of SMEs. Research limitations/implications – The findings of this study can be useful for SMEs in general as a means of understanding how e-commerce adoption positively affects the firm's performance. Such a relationship suggests that e-commerce adoption is an important factor that can enhance firm's internal processes and ultimately performance. Therefore, e-commerce adopters should continue to utilize this technology while non-adopters should consider harnessing the potential of this technology to further streamline their operations and effectiveness. Originality/value – This study contributes to the literature by providing empirical evidence on the role of e-commerce adoption and entrepreneurial orientation in small firm performance.

scholarly journals THE IMPACT ANALYSIS OF MOTIVATION, TRAINING, AND WORK ENVIRONMENT TO NURSES PERFORMANCE IN PATIENT SAFETY

2019 ◽  
Vol 2 (1) ◽  
pp. 54
Author(s):  
Fushen Fushen ◽  
Meylona Verawaty Zendrato
Keyword(s):  
Patient Safety ◽  
Work Environment ◽  
Public Hospital ◽  
Impact Analysis ◽  
Working Environment ◽  
Cross Sectional ◽  
The Public ◽  
Increasing Demand ◽  
And Performance ◽  
The Impact

The development of hospitals in health industry as economic institutions and the establishment of many new hospitals increase the number of nurses needed while the number of nurses produced cannot keep pace with the increasing demand. In hospital services, nurse is the most frequently interacted person with patients and are fully responsible for patient care, including in terms of patient safety. This study aims to obtain empirical evidence about the effect of motivation, training and work environment on the performance of nurses in patient safety in the Public Hospital. Expected output from this study can be used as a reference to determine the policy for nurse management at the hospital. This is a correlational analytic study with a cross-sectional approach and descriptive method of verification. The research was conducted in a Public Hospital in Jakarta. The research sample are 90 nurses working in inpatient wards. The hypothesis of this study were analyzed with path analysis methods. The results of this study showed a significant positive effect between motivation and performance (20.7%), training and performance (21.8%), working environment and performance (20.7%), and the simultaneous influence from motivation, training, and working environment on the performance (63.2% ).

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