scholarly journals Satisfaction of guests at the gastroenological offer in Belgrade

2020 ◽  
pp. 53-62
Author(s):  
Ivana Janković ◽  
Miloš Ćirić

Tourism is one of the areas that has begun to develop in the last few year and one of the main reasons for that represent the intensive development of gastronomy. !e development of gastronomy and a quality offer of food and beverages is one of the means for ensuring the quality of the guest in a restaurant. Special attention in the gastronomic area is represented by the gastroenolic offer, ie the offer of food and wine, which requires special attention to the food on the plate and the wine that is served with it. This paper will present the results obtained after conducting research in several Belgrade restaurants in order to examine the satisfaction of users with their gastroenological offer. Over the past years, the literature has been enriched by numerous studies which examines the factors that affect the level of satisfaction with gastroenological offers which includes includes gender, age, education, occupation, family status. After detailed analysis of the obtained results, it has been concluded that the guests of Belgrade restaurants are satisfied with the gastrooenological offer, but a small percentage of respondents, who are not satisfied with this offer, increase the need for improve catering services and also gastroenological offer.

2021 ◽  
pp. 27-38
Author(s):  
Dragan Vukolić ◽  
Tamara Gajić ◽  
Jovan Bugarčić

Tourism is one of the areas that has started to develop to a large extent in the last few years, and the expansion of gastronomy has also contributed to its development. Regardless of the area, the development of gastronomy and quality offer of food and beverages is one of the means, which ensures the quality of services in the catering facility. Some countries have protected their gastronomic products, and today certain dishes of international dish. This paper will present the results obtained in the research in 30 restaurants, with the aim of examining the satisfaction of guests with their offer of international dishes. Over the past years, the literature has become richer in numerous studies, which talk about the factors that affect the level of satisfaction with the gastronomic offer. By analyzing the obtained results, it was concluded that the guests of catering facilities in Serbia are largely satisfied with the offer of international dishes. A significant percentage of respondents, who are not satisfied with this offer, show that there is still a need to improve catering services, from which we must not omit the offer of international dishes. SPSS software version 23.00 was used to process the obtained data, and the data are presented with descriptive statistics.


2005 ◽  
Vol 10 (1) ◽  
pp. 115-130 ◽  
Author(s):  
Cha Yeow Siah

AbstractThe speed, ease and cost of conducting an internet-based study has attracted an increasingly large number of researchers to the medium for data collection. The lure of conducting research on the internet warrants heightened awareness of the practical problems one may encounter in the course of design and data collection. Researchers should also be attuned to the various threats of reliability and validity that may affect the quality of their data. This article surveys the past literature and identifies four main areas of concern in internet-based research: (1) sampling error and generalizability; (2) subject fraud; (3) measurement errors resulting from extraneous factors, and (4) the ethics of conducting research on the internet. Before carrying out their research on the internet, researchers should carefully weigh the sometimes hidden costs against the obvious benefits to consider whether the results obtained will be seriously compromised by the problems currently existing with this relatively new medium. However, a more productive approach recognizes that this research method is here to stay and thus greater attention needs to be given to refining and clearing the hurdles that internet-based researchers currently face.


2020 ◽  
Vol IX (4) ◽  
pp. 230-231
Author(s):  
B. Vorotynskiy

From all clinical material of the psychiatric clinic prof. Tuczek'a in Marburg over the past two decades, the author has collected 54 cases of progressive paralysis in women and subjected them to a detailed analysis. According to the family status, the sick were distributed as follows: 7 unmarried, 12 widows and 35 married; 7 of the last were abandoned by their husbands.


2020 ◽  
Vol 18 (2) ◽  
pp. 209-210
Author(s):  
Mălina Voicu

The Research Institute for Quality of Life at the Romanian Academy was established in January 1990 with the purpose of conducting research on social change in post-communist Romania. In 2020 RIQL celebrated 30 years of existence, 30 years in the service of Romania society. The celebration held in the aula of the Romanian Academy pointed out the great contribution of the institute to the development of social sciences and of Romanian society over the past three decades.


Author(s):  
A. Kashian ◽  
A. Rajabifard ◽  
K. F. Richter

By increasing the popularity of smart phones equipped with GPS sensors, more volunteers are expected to join VGI (Volunteered Geographic Information) activities and therefore more positional data will be collected in shorter time. Current statistics from open databases such OpenStreetMap reveals that although there have been exponential growth in the number of contributed POIs (Points of Interest), the lack of detailed attribute information is immediately visible. The process of adding attribute information to VGI databases is usually considered as a boring task and it is believed that contributors do not experience a similar level of satisfaction when they add such detailed information compared to tasks like adding new roads or copying building boundaries from satellite imageries. <br><br> In other crowdsourcing projects, different approaches are taken for engaging contributors in problem solving by embedding the tasks inside a game. In the literature, this concept is known as "gamification" or "games with purpose" which encapsulate the idea of entertaining contributors while they are completing a particular defined task. Same concept is used to design a mobile application called “RoadPlex” which aims to collect general or specific attribute information for POIs <br><br> The increased number of contributions in the past few months confirms that the design characteristics and the methodology of the game are appealing to players. Such growth enables us to evaluate the quality of the generated data through mining the database of answered questions. This paper reflects the some contribution results and emphasises the importance of using gamification concept in the domain of VGI.


Author(s):  
K. T. Tokuyasu

During the past investigations of immunoferritin localization of intracellular antigens in ultrathin frozen sections, we found that the degree of negative staining required to delineate u1trastructural details was often too dense for the recognition of ferritin particles. The quality of positive staining of ultrathin frozen sections, on the other hand, has generally been far inferior to that attainable in conventional plastic embedded sections, particularly in the definition of membranes. As we discussed before, a main cause of this difficulty seemed to be the vulnerability of frozen sections to the damaging effects of air-water surface tension at the time of drying of the sections.Indeed, we found that the quality of positive staining is greatly improved when positively stained frozen sections are protected against the effects of surface tension by embedding them in thin layers of mechanically stable materials at the time of drying (unpublished).


Liquidity ◽  
2018 ◽  
Vol 1 (1) ◽  
pp. 72-80
Author(s):  
Viva Faronika ◽  
Asriyal Asriyal

If the customer is greater than acceptable level of service, the cutomer is not satisfied. Conversely, if an acceptable level of service greater than the expectations of customers, the customer will be satisfied. This means that if Bank BRI branch Fatmawati can improve service quality to its customer it will affect the level of satisfaction. In this research found evidence that, in terms of the creation of quality services, Bank BRI branch Fatmawati is one of the branches that participate to implement the established policies and service in accordance with the exiting service standard in the banking world. Amount of influence the determination of quality of service policies applied by the Bank BRI branch Fatmawati indicated by r2. r2 value only 45 % and the rest 55 % influenced by other variables not studied. Meanwhile, the variable relationship of service quality to customer satisfaction can be seen from the values r = 0,67. This shows the value of the correlation coefficient between the variables of service quality to customer satisfaction. This means there are strong relationships between the independent variable X (quality of service) to the dependent variable Y (customer satisfaction). Since r = 0,67 (67 %) greater then 50 %.


2019 ◽  
Vol 4 (2) ◽  
pp. 34
Author(s):  
Priyo Wismantoro ◽  
Fika Dwiyanti

Business banking is a service business based on principles of trust and t5he customer is a major asset. Under conditions of business competition among banks strict bank that has resulted in only a competitive advantage (compatative advantage as well as a competitive advantage) who can reach the highest position in the eyes of cusmers or the public. Competitive advantage can be obtained from the quality of customer servicr, so the focus on customers (customer focus), responsive to the development of customer desires and continuously innovate is an acitivity that can be done to anticipate the cimpetitive conditions. In this case, the bank should always evaluate the quality of service given to customers and is reflected in the level of customer satisfaction obtained. Rate the quality of service branch of bank syariah mandiri bogor whole is still under service, because it still was below expectations, this is evident also that the general level of service is still not meeting customer expectations, because the level of hope (expectation0 the customer is generally higher than the level of performance (perfromance) or perception(perception)customer.        Empathy dimension of service quality dimensions are most critical or have any impact on the most powerful influence on the level of satisfaction. In this case, the willingness og bank syariah mandiri branch bogor provide individual attention in serving its clients is crucial. Empathy dimension attributes inclide individual attention, operational time , personal attention, giving interests, and understand the needs. These attributes is the main priority of service quality improvements are intensive and comprehensive.           Customer service strategy to be implemented by the management of bank syariah mandiri in perspective five dimensioris of service quality(tangibles, realiability,responsiveness, assurance and empathy) looks not optimal. In an effort to provide the best service (service excellence) and focus to the customer(customer focus), then the customer satisfaction can be obatained with significantly improved and the improvement of quality of serivice aspects and impticalions of the strategy need to be consldered


2012 ◽  
Vol 9 (1) ◽  
pp. 57-60 ◽  
Author(s):  
Gina G Mentzer ◽  
Alex J Auseon

Heart failure (HF) affects more than 5 million people and has an increasing incidence and cost burden. Patients note symptoms of dyspnea and fatigue that result in a decreased quality of life, which has not drastically improved over the past decades despite advances in therapies. The assessment of exercise capacity can provide information regarding patient diagnosis and prognosis, while doubling as a potential future therapy. clinically, there is acceptance that exercise is safe in hf and can have a positive impact on morbidity and quality of life, although evidence for improvement in mortality is still lacking. specific prescriptions for exercise training have not been developed because many variables and confounding factors have prevented research trials from demonstrating an ideal regimen. Physicians are becoming more aware of the indices and goals for hf patients in exercise testing and therapy to provide comprehensive cardiac care. it is further postulated that a combination of exercise training and pharmacologic therapy may eventually provide the most benefits to those suffering from hf.


2018 ◽  
Vol 1 (2) ◽  
pp. 1
Author(s):  
Andi Asadul Islam

Neurosurgery is among the newest of surgical disciplines, appearing in its modern incarnation at the dawn of twentieth century with the work of Harvey Cushing and contemporaries. Neurosurgical ethics involves challenges of manipulating anatomical locus of human identity and concerns of surgeons and patients who find themselves bound together in that venture.In recent years, neurosurgery ethics has taken on greater relevance as changes in society and technology have brought novel questions into sharp focus. Change of expanded armamentarium of techniques for interfacing with the human brain and spine— demand that we use philosophical reasoning to assess merits of technical innovations.Bioethics can be defined as systematic study of moral challenges in medicine, including moral vision, decisions, conduct, and policies related to medicine. Every surgeon should still take the Hippocratic Oath seriously and consider it a basic guide to follow good medical ethics in medical practice. It is simple and embodies three of the four modern bioethics principles – Respecting autonomy, beneficence, nonmaleficence, and justice.Spinal cord injury (SCI) is a devastating condition often affecting young and healthy individuals around the world. Currently, scientists are pressured on many fronts to develop an all-encompassing “cure” for paralysis. While scientific understanding of central nervous system (CNS) regeneration has advanced greatly in the past years, there are still many unknowns with regard to inducing successful regeneration. A more realistic approach is required if we are interested in improving the quality of life of a large proportion of the paralyzed population in a more expedient time frame.


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