Students' self‐confidence and perceived quality of prosthodontics education: A study in the Faculty of Dental Medicine of the University of Porto

2020 ◽  
Vol 24 (3) ◽  
pp. 559-571
Author(s):  
Margarida Sampaio‐Fernandes ◽  
Maria Dutra ◽  
Susana João Oliveira ◽  
José Carlos Reis‐Campos ◽  
Álvaro Azevedo ◽  
...  
Keyword(s):  
Perceived Quality ◽  
Self Confidence ◽  
The University

scholarly journals Evaluación de la calidad percibida de los programas de voluntariado deportivo universitario al contexto mexicano, caso: Universiada Nacional.

2021 ◽  
Vol 21 (2) ◽  
pp. 174-182
Author(s):  
Raquel Morquecho-Sánchez ◽  
Verónica Morales-Sánchez ◽  
Oswaldo Ceballos Gurrola ◽  
Antonio Pineda Espejel ◽  
Jorge Zamarripa Rivera
Keyword(s):  
Factor Analysis ◽  
Continuous Improvement ◽  
Perceived Quality ◽  
Volunteer Work ◽  
Statistical Software ◽  
Confirmatory Factor ◽  
Volunteer Programs ◽  
The University ◽  
Personal Assessment

Resumen El objetivo de la presente investigación es validar una herramienta que permita evaluar la calidad percibida de los programas del voluntariado universitario al contexto deportivo mexicano. Para el análisis de los datos se utilizó el software estadístico SPSS v.22 y el programa LISREL 8.8. Se realizaron los análisis de consistencia interna, análisis factorial exploratorio (AFE) y análisis factorial confirmatorio (AFC) con dos muestras distintas. El instrumento utilizado fue el QVOLSPORT mx, el cual está compuesto por 49 ítems y 6 factores: 1. Organización del voluntariado, 2. Responsables de área, 3. Tareas específicas del área, 4. Logística, 5. Instalación y materiales y 6.Valoración personal. El muestreo fue intencional por conveniencia, los participantes son voluntarios deportivos universitarios de la Universiada Nacional del año 2017 y 2019 de ambos géneros. Se aplicó a una muestra de 778 participantes distribuida en 378 participantes en la Universiada del año 2017, donde 252 fueron hombres y 126 mujeres, mientras que para la Universiada del año 2019 participaron 400, donde 238 son hombres y 162 mujeres, con un rango de edad entre 18 y 31 años (M = 21.18). Los resultados mostraron que el Alfa de Cronbach por factores está por encima de .70; los indicadores de pertinencia fueron adecuados, los 6 factores obtenidos explican el 59.60% de la varianza total. Los índices de ajuste y de error son satisfactorios, CFI = 0.982, NNFI= 0.981 y RMSEA = 0.057, por lo que el modelo ajusta. Se concluye que el instrumento QVOLSPORT mx, presenta propiedades psicométricas adecuadas y atiende a las necesidades del voluntariado deportivo de la comunidad universitaria, posibilitando una mejora continua en los programas de voluntariado deportivo. Se confirma que el instrumento es válido para evaluar la calidad percibida en los programas del voluntariado deportivo universitario al contexto deportivo mexicano. Abstract The objective of this research is to validate a tool that allows evaluating the perceived quality of university volunteer programs in the Mexican sports context. For data analysis, the statistical software SPSS v.22 and the LISREL 8.8 program were used. The internal consistency analyzes, exploratory factor analysis (AFE) and confirmatory factor analysis (AFC) were performed with two different samples. The instrument used was the QVOLSPORT mx, which is composed of 49 items and 6 factors: 1. Organization of the volunteer work, 2. Person in charge of the area, 3. Specific tasks of the area, 4. Logistics, 5. Installation and materials and 6. Personal assessment. The sampling was intentional for convenience, the participants are university sports volunteers of the National Universiade of the year 2017 and 2019 of both genders. It was applied to a sample of 778 participants distributed in 378 participants in the 2017 Universiade, where 252 were men and 126 women, while for the 2019 Universiade 400 participated, where 238 were men and 162 women, with a range of age between 18 and 31 years (M = 21.18). The results showed that Cronbach's Alpha by factors is above .70; the indicators of relevance were adequate, the 6 factors obtained explain 59.60% of the total variance. The fit and error indices are satisfactory, CFI = 0.982, NNFI = 0.981 and RMSEA = 0.057, so the model fits. It is concluded that the QVOLSPORT mx instrument has adequate psychometric properties and meets the needs of sports volunteering in the university community, enabling continuous improvement in sports volunteering programs. It is confirmed that the instrument is valid to evaluate the perceived quality of university sports volunteering programs in the Mexican sports context. O objetivo desta pesquisa é validar uma ferramenta que permite avaliar a qualidade percebida dos programas de voluntariado universitário no contexto esportivo mexicano. Para a análise dos dados, foram utilizados os softwares estatísticos SPSS v.22 e LISREL 8.8. As análises de consistência interna, análise fatorial exploratória (AFE) e análise fatorial confirmatória (AFC) foram realizadas com duas amostras diferentes. O instrumento utilizado foi o QVOLSPORT mx, que é composto por 49 itens e 6 fatores: 1. Organização do trabalho voluntário, 2. Responsável pela área, 3. Tarefas específicas da área, 4. Logística, 5. Instalação e materiais e 6. Avaliação pessoal. A amostragem foi intencional por conveniência, os participantes são voluntários do esporte universitário da Universiade Nacional dos anos de 2017 e 2019 de ambos os sexos. Foi aplicado a uma amostra de 778 participantes distribuídos em 378 participantes na Universiade 2017, sendo 252 homens e 126 mulheres, enquanto na Universiade 2019 participaram 400, sendo 238 homens e 162 mulheres, com faixa etária entre 18 e 31 anos (M = 21,18). Os resultados mostraram que o Alfa de Cronbach por fatores está acima de 0,70; os indicadores de relevância foram adequados, os 6 fatores obtidos explicam 59,60% da variância total. Os índices de ajuste e erro são satisfatórios, CFI = 0,982, NNFI = 0,981 e RMSEA = 0,057, então o modelo se ajusta. Concluise que o instrumento QVOLSPORT mx apresenta propriedades psicométricas adequadas e atende às necessidades do voluntariado esportivo na comunidade universitária, possibilitando a melhoria contínua nos programas de voluntariado esportivo. Confirmase que o instrumento é válido para avaliar a qualidade percebida de programas de voluntariado esportivo universitário no contexto esportivo mexicano.

Strengthen the Bond: Relationships Between Academic Advising Quality and Undergraduate Student Loyalty

2015 ◽  
Vol 35 (2) ◽  
pp. 15-27 ◽  
Author(s):  
Jörg Vianden ◽  
Patrick J. Barlow
Keyword(s):  
Academic Advising ◽  
Undergraduate Student ◽  
Student Outcomes ◽  
Positive Relationship ◽  
Perceived Quality ◽  
Demographic Characteristics ◽  
Strong Bond ◽  
Student Loyalty ◽  
The University

Extant research suggests that student loyalty, a strong bond between the student and university, positively affects important student outcomes, most notably retention. In this article, we advance the notion that academic advisors should become managers of the student–university relationship. We examine the correlation between respondents' perceived quality of academic advising and their loyalty to the university as measured by our recently developed Student University Loyalty Instrument, administered to 1,207 undergraduates at three comprehensive midwestern institutions. Results suggest that a positive relationship exists between the perceived quality of academic advising and student loyalty, other meaningful indicators of the student–university relationship, and specific student demographic characteristics. Recommendations for academic advising practice are shared.

scholarly journals Perceived quality of sports services in private universities in México

2019 ◽  
pp. 1-8
Author(s):  
Raquel Morquecho-Sánchez
Keyword(s):  
Physical Activity ◽  
Private Universities ◽  
Female Gender ◽  
Perceived Quality ◽  
Internal Communication ◽  
Sports Management ◽  
Sports Organizations ◽  
The University ◽  
Age Range

The quality of sports services has become a trend to ensure the continuity and progress of sports organizations. The objective of this study is to analyze the perceived quality of sports services offered by universities in the private sector of Mexico, by applying the QUNISPORT v.mx instrument to 162 users, of which 65.4% were male and 34.5% were male. % of female gender, the age range between 15 to 26 years. Among the most significant descriptive results, it was found that group sports (80.4%) are more practiced than individual sports (19.6%), in private universities. Regarding perceived quality, it was found that most users consider it necessary to have a medical service (99.4%) during the physical activity; on the other hand, in the functionality and comfort factor of the university sports areas, the item that obtained the lowest values refers to the internal communication means for the suggestions or complaints (A = 3.78, SD = 1.109), that is to say that the Users feel little heard in the follow-up of suggestions or complaints by sports organizations. In conclusion, the importance of carrying out periodic evaluations in sports organizations on the offered sports services is determined, in order to establish a philosophy of continuous improvement. As well as the formal incorporation in organization charts and manuals, a profile of a specific position and / or department of sports management within private universities, where the practice of sport and physical activity is encouraged, which will contribute to the comprehensive training of the college students.

Influence of Perceived Quality of Official University Websites to Perceived Quality of University Education and Enrollment Intention

2015 ◽  
pp. 278-305 ◽  
Author(s):  
Achmad Nizar Hidayanto ◽  
Fanny Rofalina ◽  
Putu Wuri Handayani
Keyword(s):  
High School Students ◽  
Perceived Quality ◽  
University Education ◽  
Prospective Students ◽  
School Students ◽  
Website Quality ◽  
Proposed Model ◽  
Optimal Maintenance ◽  
The University

This chapter aims to analyze the impact of a university's website quality to the intentions of prospective students to enroll at the university. The proposed model was tested by distributing questionnaires to third-year senior high school students around Jakarta. Respondents were asked to follow a series of instructions to access the websites of two universities, the University of Muhammadiyah Malang and the Indonesian Islamic University. After completing the task, respondents were asked to complete a questionnaire to evaluate website quality. Based on the analysis of 117 valid questionnaires, it is concluded that website quality influences the perception by prospective university students of quality university education, which subsequently affects the intention of prospective students to enroll at the university. The finding confirms that the quality of official websites can be used as an extrinsic attribute to signal the quality of education at the university; thus, its optimal maintenance must be endeavoured.

scholarly journals Perceived Service Quality and Student Loyalty in an Online University

2016 ◽  
Vol 17 (4) ◽  
Author(s):  
María-Jesús Martínez-Argüelles ◽  
Josep-Maria Batalla-Busquets
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Perceived Quality ◽  
Virtual Learning Environment ◽  
Holistic View ◽  
Administrative Services ◽  
Student Loyalty ◽  
Willingness To Recommend ◽  
The University

<p class="2">This paper examines the influence that student perceived quality of service (PSQ) has on continuance intention and willingness to recommend a course in a fully online university. A holistic view of the service provided by the university is taken. It is not only the effect of the teaching which is examined, but also that of the administrative services, the additional services, and the virtual learning environment (user interface). Through a survey completed by 1,870 students and the subsequent analysis using structural equations, we found that each of these services has a significant impact on the students' PSQ, their level of satisfaction, and, as a result, their loyalty and willingness to recommend the university. The study found that the perceived quality of the administrative services can have a comparatively higher impact on student satisfaction than the other services. PSQ is shown to have also a direct impact on student loyalty and recommendations. Moreover, as a whole, non-teaching services have a greater impact on loyalty and willingness to recommend than teaching service.</p><p class="2">The peculiarities of the process of providing educational services in a virtual environment (such as the absence of face-to-face interaction between student and teacher and the lack of conventional tangible elements which act as benchmarks for quality of service) are well-known. The relationship established in the literature between the constructs of service quality, satisfaction, loyalty, and willingness to recommend the service in an offline environment can also be seen in this context.</p><p class="2">The interconnection of factors proves to be more complex and interrelated than has been accounted for as yet in the scholarly literature. The findings of the survey are relevant to system concerns related to quality management and sustainability, both of which are increasingly important in today’s competitive educational postsecondary environment.</p>

The Image and Perceived Quality of Universities as Important Dimensions for Building University Brand Equity -Case Study Involving Albanian Students

2015 ◽  
Vol 3 (2) ◽  
pp. 40 ◽  
Author(s):  
Vjollca Hysi ◽  
Irma Shyle
Keyword(s):  
Higher Education ◽  
Brand Equity ◽  
Consumer Satisfaction ◽  
Perceived Quality ◽  
Personal Identification ◽  
The Cost ◽  
University Degree ◽  
The University ◽  
The Impact

Research has shown that the probability of employment for individuals lacking proper qualification is four times smaller than that of those who possess proper qualification. Qualification helps people to occupy a decent job, that is to say a good paying job, with quality working conditions supplied by social and legal benefits and protection. A higher education degree is an investment in human capital however and in our country, the cost of this investment per individual is relatively high compared to the expected income. Since the investment to have a university degree is a rare purchase and for most students can be the first and last purchase, therefore the choice of university must be carefully evaluated which means that the image and the university's perceived quality can be the main selection criteria by students. Studies about brands, describe the impact of brand image through identification with the customer. This includes personal identification, where customers can identify themselves with some brands and therefore develop a level of fondness towards them. Therefore it can be suggested that people can enrich their image through the image of the brands they buy and use. Therefore, university students, as the most important group of interest are likely to identify their own self with the university they choose. Images of the university as a brand can be used by students to enrich their image, for example, students can begin to call themselves "boy / girl of X University". Andreassen and Lindestad (1998) have found that consumer retention is influenced by the image of corporate and consumer satisfaction. Within the context of a higher education, loyalty fostered by students can be furthered by the students' own perceived image of the university, as the observed quality of the university. This paper will attempt to treat the influence of perceived quality and image of the Albanian universities as the choice of study provided to Albanian students as well as the impact that these dimensions of brand equity impress upon Albanian universities.

scholarly journals Factors hindering Indonesian lecturers from publishing articles in reputable international journals

2019 ◽  
Vol 9 (1) ◽  
pp. 42
Author(s):  
Safnil Arsyad ◽  
Bambang Kaswanti Purwo ◽  
Katharina Endriati Sukamto ◽  
Zifirdaus Adnan
Keyword(s):  
Qualitative Method ◽  
Positive Attitude ◽  
State University ◽  
Journal Publication ◽  
Self Confidence ◽  
Main Factors ◽  
University Lecturers ◽  
The University ◽  
Depth Interviews

<p class="WW-Default">The purpose of this study is to investigate the possible factors inhibiting the university lecturers or professors in Indonesia from publishing their research results in reputable international journals in English. The research used a mixed (quantitative and qualitative) method, employing a national survey and in-depth interviews with selected lecturers and researchers in five different universities in Indonesia (i.e., Bengkulu University, Padang State University, Makasar State University, Unika Atma Jaya University and Mataram University). The results show that three main factors have hindered the lecturers from submitting their articles to reputable international journals: lack of self-confidence on the quality of their own research and article, finding it very difficult and very time consuming to prepare an article in English and no adequate reward for those who can successfully publish in reputable international journals. However, the majority of them have a positive attitude toward international journal publication for their own benefits or for the sake of their institution.<strong><em></em></strong></p>

Epistemic and relational conflicts in sharing identical vs. complementary information during cooperative learning

2002 ◽  
Vol 61 (3) ◽  
pp. 139-151 ◽  
Author(s):  
Céline Darnon ◽  
Céline Buchs ◽  
Fabrizio Butera
Keyword(s):  
Cooperative Learning ◽  
Social Comparison ◽  
Positive Relationship ◽  
Learning Task ◽  
Control Group ◽  
Complementary Information ◽  
Relational Conflict ◽  
The Social ◽  
The University

When interacting on a learning task, which is typical of several academic situations, individuals may experience two different motives: Understanding the problem, or showing their competences. When a conflict (confrontation of divergent propositions) emerges from this interaction, it can be solved either in an epistemic way (focused on the task) or in a relational way (focused on the social comparison of competences). The latter is believed to be detrimental for learning. Moreover, research on cooperative learning shows that when they share identical information, partners are led to compare to each other, and are less encouraged to cooperate than when they share complementary information. An epistemic vs. relational conflict vs. no conflict was provoked in dyads composed by a participant and a confederate, working either on identical or on complementary information (N = 122). Results showed that, if relational and epistemic conflicts both entailed more perceived interactions and divergence than the control group, only relational conflict entailed more perceived comparison activities and a less positive relationship than the control group. Epistemic conflict resulted in a more positive perceived relationship than the control group. As far as performance is concerned, relational conflict led to a worse learning than epistemic conflict, and - after a delay - than the control group. An interaction between the two variables on delayed performance showed that epistemic and relational conflicts were different only when working with complementary information. This study shows the importance of the quality of relationship when sharing information during cooperative learning, a crucial factor to be taken into account when planning educational settings at the university.

Evaluation of the Academic Setting in Spain 1This study was financed by the University of Oviedo.

1995 ◽  
Vol 11 (2) ◽  
pp. 133-137 ◽  
Author(s):  
Juan Fernández ◽  
Miguel A. Mateo ◽  
José Muñiz
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Social Climate ◽  
Three Dimensions ◽  
Academic Setting ◽  
Teaching And Research ◽  
Evaluation Questionnaire ◽  
University Teachers ◽  
The University

The conditions are investigated in which Spanish university teachers carry out their teaching and research functions. 655 teachers from the University of Oviedo took part in this study by completing the Academic Setting Evaluation Questionnaire (ASEQ). Of the three dimensions assessed in the ASEQ, Satisfaction received the lowest ratings, Social Climate was rated higher, and Relations with students was rated the highest. These results are similar to those found in two studies carried out in the academic years 1986/87 and 1989/90. Their relevance for higher education is twofold because these data can be used as a complement of those obtained by means of students' opinions, and the crossing of both types of data can facilitate decision making in order to improve the quality of the work (teaching and research) of the university institutions.

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