Emotions Matter in Crisis

2011 ◽  
Vol 38 (6) ◽  
pp. 826-855 ◽  
Author(s):  
Hyo J. Kim ◽  
Glen T. Cameron
Keyword(s):  
News Frames ◽  
Negative Attitudes ◽  
Corporate Response ◽  
Response Strategies ◽  
Emotional Appeal ◽  
Systematic Processing ◽  
Emotional Appeals ◽  
A Cell ◽  
The Media ◽  
Corporate Crisis

This experiment revealed that emotional news frames (anger-inducing vs. sadness-inducing) affect people’s emotional response to a corporate crisis such as a cell phone battery explosion accident. The distinct emotions induced by different news frames influenced individuals’ information processing (i.e., heuristic vs. systematic processing) and the evaluation of the company differently. Participants exposed to anger-inducing crisis news read the news less closely and had more negative attitudes toward the company than those exposed to sadness-inducing news. Also, emotional frames affected how individuals perceived the different types of corporate responses (relief-focused message vs. punishment-focused message; emotional appeal vs. no emotional appeal). The advantage of emotional appeals was found contingent on how the crisis was previously framed by the media. Findings demonstrate a potential for developing effective corporate response strategies in a given crisis situation, considering the type of crisis, how it has been framed by the media, the publics’ emotional responses, and the use of emotional appeals.

Untrustworthy News and the Media as “Enemy of the People?” How a Populist Worldview Shapes Recipients’ Attitudes toward the Media

2018 ◽  
Vol 24 (2) ◽  
pp. 146-164 ◽  
Author(s):  
Nayla Fawzi
Keyword(s):  
Media Coverage ◽  
Point Of View ◽  
Theoretical Point ◽  
Representative Survey ◽  
Negative Attitudes ◽  
Negatively Associated ◽  
Commercial Media ◽  
The People ◽  
Normative Expectations ◽  
The Media

A common feature among populist parties and movements is their negative perspective on the media’s role in society. This paper analyzes whether citizens with a populist worldview also hold negative attitudes toward the media. From a theoretical point of view, the paper shows that both the anti-elite, anti-outgroup and people centrism dimension of populism contradicts the normative expectations toward the media. For instance, the assumption of a homogeneous people and the exclusion of a societal outgroup is incompatible with a pluralistic media coverage. The results of a representative survey in Germany predominantly confirmed a relation between a populist worldview and negative media attitudes. However, the three populism dimensions influenced the evaluations not in a consistent way. A systematic relation could only be found for antielite populism, which is negatively associated with all analyzed media evaluations such as media trust or satisfaction with the media’s performance. This indicates that in a populist worldview, the media are perceived as part of a detached elite that neglects the citizens’ interests. However, the results confirm the assumption of a natural ally between populism and tabloid or commercial media. Individuals with people centrist and anti-outgroup attitudes have higher trust in these media outlets.

Mental Illness and the Media: Part II. Content Analysis of Press Coverage of Mental Health Topics

1986 ◽  
Vol 31 (5) ◽  
pp. 431-433 ◽  
Author(s):  
M. Matas ◽  
N. El-Guebaly ◽  
D. Harper ◽  
M. Green ◽  
A. Peterkin
Keyword(s):  
Mental Health ◽  
Mental Illness ◽  
Content Analysis ◽  
Public Image ◽  
Press Coverage ◽  
Negative Attitudes ◽  
The Public ◽  
Accuracy Check ◽  
The Media ◽  
Selection Of

The public image of psychiatry has been tarnished in recent years. In order to determine the extent to which press coverage has contributed to negative attitudes towards psychiatry, we conducted a content analysis of a random selection of newspaper articles which appeared over a twenty-year period in two different newspapers. We found that although there had been some minor, cosmetic changes over the years, such as more appropriate headlines and more direct quotes from psychiatric experts, on the whole, content and attitudes had changed very little. An accuracy check of media reporting of forensic cases over a 20-year period revealed that when reporters have access to written material, the accuracy levels are greatly improved.

Mixed emotional appeal enhances advertising effectiveness of pro-environmental luxury brands: the mediating role of cognitive flexibility

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kaushalya Nallaperuma ◽  
Felix Septianto ◽  
Argho Bandyopadhyay
Keyword(s):  
Cognitive Flexibility ◽  
Experimental Studies ◽  
Underlying Mechanism ◽  
Advertising Effectiveness ◽  
Luxury Brands ◽  
Content Type ◽  
Mixed Emotions ◽  
Mediating Role ◽  
Emotional Appeal ◽  
Emotional Appeals

PurposeThe concepts of luxury and pro-environment may be viewed as being in contradiction with each other. Consequently, it is unclear how to promote pro-environmental luxury brands. The present research seeks to develop effective advertising strategies for pro-environmental luxury brands by employing mixed emotional appeals.Design/methodology/approachTwo experimental studies were conducted to test two hypotheses. Study 1 examines the effects of mixed emotions (happiness and sadness vs. happiness alone) on intentions to purchase a pro-environmental luxury product. Study 2 replicates the findings of Study 1 using a different product and extends it by establishing the underlying mechanism.FindingsThe results reveal that an advertisement featuring mixed emotions of happiness and sadness (vs. happiness alone) enhances intentions to purchase a pro-environmental luxury product. Further, the effect is mediated by cognitive flexibility.Originality/valueThe present research tests a novel perspective on how mixed emotional appeals can leverage the advertising effectiveness of pro-environmental luxury brands.

Glucocorticoids regulate surfactant protein synthesis in a pulmonary adenocarcinoma cell line

1989 ◽  
Vol 257 (6) ◽  
pp. L385-L392 ◽  
Author(s):  
M. A. O'Reilly ◽  
A. F. Gazdar ◽  
J. C. Clark ◽  
T. J. Pilot-Matias ◽  
S. E. Wert ◽  
...  
Keyword(s):  
Cell Line ◽  
Northern Blot Analysis ◽  
De Novo ◽  
Surfactant Protein ◽  
Surfactant Proteins ◽  
Cell Content ◽  
A Cell ◽  
The Media ◽  
Junctional Complexes ◽  
Pulmonary Surfactant Proteins

Synthesis of pulmonary surfactant proteins SP-A, SP-B, and SP-C was demonstrated in a cell line derived from a human adenocarcinoma of the lung. The cells contained numerous lamellar inclusion bodies and formed organized groups of cells containing well-developed junctional complexes and apical microvillous membranes. Synthesis of SP-A was detected in the cells by enzyme-linked immunoabsorbent assay and by immunoprecipitation of [35S]methionine-labeled protein. SP-A was identified as an Mr 31,000-36,000 polypeptide containing asparagine-linked carbohydrate. Northern blot analysis detected SP-A mRNA of 2.2 kb. Dexamethasone (1-10 nM) enhanced the relative abundance of SP-A mRNA. Despite stimulation of SP-A mRNA, intracellular SP-A content was unaltered or inhibited by dexamethasone. SP-B and SP-C mRNAs and synthesis of the SP-B and SP-C precursors were markedly induced by dexamethasone. ProSP-B was synthesized and secreted primarily as an Mr 42,000-46,000 polypeptide. Proteolysis of the proSP-B resulted in the generation of endoglycosidase F-sensitive Mr = 19,000-21,000 and 25,000-27,000 peptides, which were detected both intra- and extracellularly. SP-C proprotein of Mr = 22,000 and smaller SP-C fragments were detected intracellularly but were not detected in the media. Mature forms of SP-B (Mr = 8,000) and SP-C (Mr = 4,000) were not detected. Glucocorticoids directly enhance the relative synthesis and mRNA of the surfactant proteins SP-A, SP-B, and SP-C. Discrepancies among SP-A mRNA, its de novo synthesis, and cell content suggest that glucocorticoid may alter both pre- and posttranslational factors modulating SP-A expression.

Electroconvulsive Therapy: A Study of Attitudes and Attitude Change after Seeing an Educational Video

1993 ◽  
Vol 27 (4) ◽  
pp. 613-619 ◽  
Author(s):  
Malcolm Battersby ◽  
David Ben-Tovim ◽  
Joylene Eden
Keyword(s):  
Electroconvulsive Therapy ◽  
Attitude Change ◽  
Psychiatric Patients ◽  
Educational Video ◽  
Negative Attitudes ◽  
Before And After ◽  
Proven Efficacy ◽  
Hospital Patients ◽  
Veteran Hospital ◽  
The Media

Despite the proven efficacy of Electroconvulsive Therapy [ECT], negative attitudes occur in some patients towards its use. However, research into attitudes of patients and public towards ECT, and the influence of the media on these attitudes, is limited and often contradictory. The aims of this study were: to develop a self-administered questionnaire to assess attitudes; to assess the effect of an educational video on attitudes; and to assess the effect of the media on attitudes. The questionnaire was administered to psychiatric and non-psychiatric patients of a Veterans’ hospital and to a group of general hospital patients. A video was shown to a randomly assigned group of the Veteran hospital psychiatric patients. Their attitudes were assessed before and after the video. An overall positive attitude towards ECT was demonstrated in all three groups. Showing a video to the Veteran psychiatric patients produced an improvement in some attitudes, but no reduction in fear. For the psychiatric patients, the effect of the media was negative.

The promise to the Arab World: Attributes of U.S. President Obama in Arabic-language tweets

2017 ◽  
Vol 80 (2) ◽  
pp. 119-134 ◽  
Author(s):  
Mariam F Alkazemi ◽  
Shahira Fahmy ◽  
Wayne Wanta
Keyword(s):  
Arab World ◽  
The United States ◽  
Arabic Language ◽  
President Obama ◽  
Negative Attitudes ◽  
The Public ◽  
New Beginning ◽  
News Organizations ◽  
The Media ◽  
The U.S

U.S. President Barack Obama's much-anticipated address in Egypt in 2009 promised a new beginning between the U.S. government and the Arab world but only a few years later there were many criticisms that the U.S. President did not live up to his promises, driving Arab attitudes toward the United States to their lowest point in years. Five years later, we analyzed Arabic-language twitter messages involving President Obama to examine cognitive and affective attributes. Results show that tweets by members of the media differed greatly from tweets by members of the public. The public tweets held more negative attitudes towards the U.S. President than tweets by news organizations. Members of the public also were more likely to link the President to a wider range of countries, suggesting a greater diversity of attributes, while primarily fixating on the Palestinian issue.

Type of Message, Personality, and Attitude Change

1968 ◽  
Vol 23 (2) ◽  
pp. 643-648 ◽  
Author(s):  
Larry C. Jensen ◽  
Susan Knecht
Keyword(s):  
College Students ◽  
Regression Analysis ◽  
Multiple Regression Analysis ◽  
Attitude Change ◽  
Persuasive Communication ◽  
Self Concept ◽  
Emotional Appeal ◽  
Treatment Conditions ◽  
Emotional Appeals ◽  
The Relationship

This experiment was designed to test the hypotheses that the relationship between personality and attitude change is affected by the type of persuasive communication and that the relationship between personality, attitude change, and type of appeal would be different for the two sexes. 280 college students were randomly divided into three treatment conditions. Each group received either a factual, emotional, or conforming appeal. Measures of anxiety (MAS), self-concept (S-C), authoritarianism (F), and intolerance of ambiguity (IA) were obtained for each student. A multiple regression analysis was conducted for each treatment and sex group with attitude change scores used as the dependent variable. Significant F ratios for the cumulative regression were found for males receiving the conforming message and for females receiving the conforming and emotional appeals. No personality measure was associated with attitude change following the factual appeal for either sex, or for the emotional appeal for the males. For the males in the con forming-appeal treatment IA was positively correlated with attitude change, while MAS and F were negatively correlated. For females in the conforming-appeal treatment S-C was positively correlated and MAS negatively correlated, while MAS was positively correlated in the emotional treatment. The results were interpreted as supporting the basic hypotheses and suggest that considerable attention must be given to the appeal used to induce attitude change in studies investigating personality and persuasibility.

scholarly journals Framing Gender Justice

2019 ◽  
Vol 40 (2) ◽  
pp. 19-36 ◽  
Author(s):  
Tina Askanius ◽  
Jannie Møller Hartley
Keyword(s):  
Media Coverage ◽  
Gender Justice ◽  
Individual Action ◽  
Framing Analysis ◽  
News Frames ◽  
Two Samples ◽  
The Media ◽  
Action Frame ◽  
The Individual ◽  
Comparative Content

Abstract This study examines the media coverage of the #metoo movement in neighbouring countries Denmark and Sweden. A comparative content analysis shows differences in genres, sources and themes across the two samples. Further, the analysis shows that the coverage predominantly positioned #metoo within an individual action frame portraying sexual assault as a personal rather than societal problem in both countries. However, the individual action frame and a delegitimising frame focused on critique of #metoo were more prevalent in the Danish coverage. A framing analysis revealed four different news frames in the coverage: #metoo as (1) an online campaign connecting networked individuals, (2) part of a broader and long-standing social movement for gender justice, (3) an unnecessary campaign fuelled by cultures of political correctness and, finally, (4) a witch hunt and “kangaroo court”. Finally, we discuss and relate these findings to the political and cultural contexts of the two countries and their different historical trajectories for the institutionalisation of feminism and implementation of gender equality policies.

scholarly journals News Framing Analysis of the Health Crisis of 2017 in Turkey

2019 ◽  
pp. 308-316
Keyword(s):  
Primary Source ◽  
Framing Analysis ◽  
News Frames ◽  
Health Crisis ◽  
The Public ◽  
Preferred Frame ◽  
Study Results ◽  
The Media ◽  
Almost All ◽  
Health Field

Crises pointing to a situation that creates confusion in normal living conditions have the potential to adversely affect people and societies. Health, which is one of the areas with high probability of crisis due to its structure, is a matter of concern to almost all members of society. The media, the primary source of the public in crisis situations, has an important role in defining and framing health problems. The news frames preferred by the media can affect public opinion about who will be responsible for the crisis, from whom to expect solution. In this study, which aims to show how the crises in the health field are reflected in the newspapers in the example of Turkey in 2017, news contents have been analyzed according to the news frames revealed Valkenburg et al. (1999). The study results show that the most preferred frame for health crisis news is the responsibility and the least preferred frame is the economic frame.

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