scholarly journals Should I Ask Over Zoom, Phone, Email, or In-Person? Communication Channel and Predicted Versus Actual Compliance

2021 ◽  
pp. 194855062110632
Author(s):  
M. Mahdi Roghanizad ◽  
Vanessa K. Bohns

Research has found that people are much more likely to agree to help requests made in-person than those made via text-based media, but that help-seekers underestimate the relative advantage of asking for help face-to-face. It remains unknown what help-seekers’ intuitions about the effectiveness of richer media channels incorporating audio and video features might be, or how these intuitions would compare with the actual effectiveness of face-to-face or email versus rich media requests. In two behavioral and two supplemental vignette experiments, participants expected differences in the effectiveness of seeking help through various communication channels to be quite small, or nonexistent. However, when participants actually made requests, the differences were substantial. Ultimately, help-seekers underestimated the relative advantage of asking for help face-to-face compared with asking through any mediated channel. Help-seekers also underestimated the relative advantage of asking through richer media channels compared with email.

2005 ◽  
Vol 04 (04) ◽  
pp. 213-227 ◽  
Author(s):  
Sajjad ur Rehman

Different theories have been advanced and tested about the choice of communication media/channels. These theories deal with information richness, task orientation and relevance of social and organisational contexts in developed nations. Communication media are distinctly important to knowledge sharing. This study will investigate the effectiveness of communication channels in the private companies of Kuwait, a developing nation, so as to ascertain whether these theories are valid in the setting of a developing nation. A research instrument was developed with ten communication channels, and 526 participants from nine Kuwaiti companies indicated the perceived degree of effectiveness of ten media for sharing information/knowledge. It was found that the employees of Kuwaiti companies perceived documented knowledge to be more effective than other media. Face-to-face informal communications, the richest medium found in the earlier studies, was perceived to be less effective than memos, letters and written pronouncements. The telephone was perceived to be a significantly less effective medium. Electronic channels were also not perceived to be as effective. Differences in these results have been explained in the sociocultural and organisational context of Kuwait.


2020 ◽  
Vol 02 ◽  
Author(s):  
Lynne Siemens

With advances in telecommunications and information technology, collaborations and teamwork are no longer bound by geography. However, challenges stemming from distance must be managed to ensure that teams work together successfully. One of the primary challenges is finding ways to facilitate communication and coordination across distance and time. Skype, Zoom, and other internet-enabled tools provide some potential to accomplish this; however, relatively few studies have been completed on the best ways to use a continuously open communication channel to facilitate teamwork within a geographically dispersed collaboration. This study contributes to this discussion by examining the use of such a channel by a dispersed lab. While this paper suggests the potential for similar collaborations, open audio and video communication channels can create the sense of social presence by reminding members that they are part of larger efforts, even when working at a distance. It managed to do so while addressing concerns of privacy and a potential for surveillance culture. These tools also complement the other well-established online ones as well as face-to-face meetings for project coordination and decision-making.


2016 ◽  
Vol 32 (2) ◽  
pp. 254
Author(s):  
David Rizar Nugroho ◽  
Aida Vitayala S. Hubeis ◽  
Amiruddin Saleh ◽  
Wahyu Budi Priatna

Community empowerment is one of the keys to success in running development of a region. The empowerment program carried out with models, shapes and different strategies. The purpose of this study was to analyze (1) Determine the perception of the implementation of communication channels and approaches to communications made in the program CSR companies. (2) Analyze the influence of the characteristics of the beneficiaries, and the communication channel communication approach CSR program the company towards community empowerment. The samples used in this study were 410 respondents. This study is designed as a quantitative research boosted by the approach of a qualitative study using descriptive analysis and structural equation modeling (SEM). The results of this study include: (1) Perception of beneficiaries for variables communication channels, communication approach and community empowerment approach is generally considered good. (2) The variables that affect the community empowerment are approach communication and communication channels, while the characteristics of the beneficiaries had no significant effect.


2015 ◽  
Vol 8 (1) ◽  
pp. 193
Author(s):  
Rudi Samosir

The aims of this research are to understand the forms of socialization held by General Election Commission (KPU) of Pematangsiantar City; to understand the communication channels conducted by KPU of Pematangsiantar City for socialization; to understand the factors affecting voters for electing; and to understand effect of socialization of spatial media of general election by General Election Commission of Pematangsiantar City in 2014 in Pematangsiantar City. The research method using in the research is correlation method. Population of the research is participant of socialization held by KPU of Pematangsiantar City. Its amount is 615 respondent. Technique for electing the sample in this research uses technique of slovin. Sample of the research amount of 85 respondent. Technique of collecting data in the research uses technique of questionnaire. The result of this research shows the forms of socialization held by KPU of Pematangsiantar City in legislative general election of 2014 is by using method of group communication. Communication channel which was used by KPU of Pematangsiantar City for socialization on the Legislative General Election of 2014 is by using direct communication (face to face). The factors are affecting the voters interest on 2014 General Election in Pematangsiantar City is language style which is used in socialization, frequency in accepting the message of general election by respondent after socialization and timing which is needed by KPU in conveying socialization matters.


2018 ◽  
Vol 2 (1) ◽  
pp. 35
Author(s):  
Jacquie Kidd

These three poems re-present the findings from a research project that took place in 2013 (Kidd et al. 2018, Kidd et al. 2014). The research explored what health literacy meant for Māori patients and whānau when they accessed palliative care. Through face-to-face interviews and focus groups we engaged with 81 people including patients, whānau, bereaved loved ones, support workers and health professionals. The poems are composite, written to bring some of our themes to life. The first poem is titled Aue. This is a Māori lament that aligns to English words such as ‘oh no’, or ‘arrgh’, or ‘awww’. Each stanza of the poem re-presents some of the stories we heard throughout the research. The second poem is called Tikanga. This is a Māori concept that encompasses customs, traditions and protocols. There are tikanga rituals and processes that guide all aspects of life, death, and relationships. This poem was inspired by an elderly man who explained that he would avoid seeking help from a hospice because ‘they leave tikanga at the door at those places’. His choice was to bear his pain bravely, with pride, within his cultural identity. The third poem is called ‘People Like Me’. This is an autoethnographical reflection of what I experienced as a researcher which draws on the work of scholars such as bell hooks (1984), Laurel Richardson (1997) and Ruth Behar (1996). These and many other authors encourage researchers to use frustration and anger to inform our writing; to use our tears to fuel our need to publish our research.


Author(s):  
R J Singh

This article reports on the use of blended learning in higher education. Blended learning has become popular in higher education in recent years. It is a move beyond traditional lecturing to incorporate face-to-face learning with e-learning, thereby creating a blend of learning experiences. The problem is that learning in higher education is complex and learning situations differ across contexts. Whilst there is face-to-face contact at some institutions, others offer distance learning or correspondence learning. In each context, the mode of learning may differ. The challenge is to cater for various learning opportunities through a series of learning interactions and to incorporate a blended approach. The aim of this study was to examine various ways of defining blended learning in different contexts. This was done through an examination of experiences of the use of blended learning in different higher education contexts. The study presents a case of blended learning in a postgraduate course. The experiences from all these cases are summarised and conclusions and recommendations are made in the context of blended learning in higher education in South Africa.


2004 ◽  
Vol 08 (03) ◽  
pp. 301-312 ◽  
Author(s):  
Jean-Michel Barbe ◽  
Christine Stern ◽  
Ewa Pacholska ◽  
Enrique Espinosa ◽  
Roger Guilard
Keyword(s):  

Face-to-face bismacrocycles involving porphyrinoid species are still of great interest owing to their versatile properties. Despite the fact that their syntheses generally involve several steps, numerous modifications have been made in their synthetic pathways thus allowing their preparation in gram quantities. Here we report on recent improvements we could propose especially for the synthesis of bisporphyrin, biscorrole and porphyrin-corrole derivatives.


2018 ◽  
Vol 34 (3) ◽  
pp. 633-645
Author(s):  
Cornel Samoilă ◽  
Doru Ursuţiu ◽  
Vlad Jinga

Abstract MOOC appearance has produced, in a first phase, more discussions than contributions. Despite pessimistic opinions or those catastrophic foreseeing the end of the classic education by accepting MOOC, the authors consider that, as it is happening in all situations when a field is reformed, instead of criticism or catastrophic predictions, an assessment should be simply made. MOOC will not be better or worse if it is discussed and dissected but can be tested in action, perfected by results, or abandoned if it has no prospects. Without testing, no decision is valid. A similarity between the MOOC appearance and the appearance of the idea of flying machines heavier than air can be made. In the flight case, the first reaction was a strong negation (including at Academies level) and only performing the first independent flight with an apparatus heavier than air has shifted orientation from denial to contributions. So, practical tests clarified the battle between ideas. The authors of this article encourage the idea of testing–assessment and, therefore, imagined and proposed one software for quickly assess whether MOOC produces changes in knowledge, by simply transferring courses from ‘face-to-face’ environment into the virtual one. Among the methods of statistical analysis for student behavioral changes was chosen the Keppel method. It underpins the assessment method of this work being approached using both the version with one variable and also with three variables. It is intended that this attempts to pave the way for other series of rapid assessment regarding MOOC effects (using other statistical methods). We believe, that this is the only approach that can lead either to improve the system or to renunciation.


2001 ◽  
Vol 7 (5) ◽  
pp. 257-265 ◽  
Author(s):  
E J Nordal ◽  
D Moseng ◽  
B Kvammen ◽  
M-L Løchen

We compared the diagnoses made by one dermatologist via telemedicine with those of another dermatologist made in a face-to-face consultation. The patients first underwent a teledermatology consultation and then a face-to-face consultation. A general practitioner was present with the patient in the videoconference studio. Videoconferencing equipment connected at 384 kbit/s was used. The doctor-patient relationship and the satisfaction of the patients and dermatologists in the two settings were assessed, as well as technical conditions during the videoconferences. There were 121 patients, with a mean age of 40 years (range 17-82 years). There was a high degree of concordance between the two sets of diagnoses, with 72% complete agreement and 14% partial agreement between the two dermatologists. A total of 116 patients (96% of those included) completed a questionnaire. Both the patients and the dermatologists were in general satisfied with the videoconferences. Videoconferencing with a participating general practitioner may be useful in dermatology, but the technique should be used only for selected patients.


2015 ◽  
Vol 55 (1) ◽  
pp. 44-68 ◽  
Author(s):  
Stephanie A. Smith ◽  
Alyssa Patmos ◽  
Margaret J. Pitts

This study examines teleworkers’ job satisfaction related to the use of and satisfaction with a variety of communication channels and workers’ personality type. U.S. teleworkers ( N = 384) completed an online survey and self-reported on dimensions of communication channel satisfaction, job satisfaction, and personality. Results indicated that extraversion, openness, agreeableness, and conscientiousness are positively correlated with job satisfaction. Additionally, significant moderating effects were found for the relationship between openness and phone and video communication, and agreeableness and phone communication on job satisfaction. Findings from this study yield important practical implications for organizations including suggestions for optimizing communication satisfaction for employees of differing personality types and recommendations to help organizations effectively hire and retain teleworkers.


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