scholarly journals Senses, Emotions and Memories in Tourism Experience: A Review

2021 ◽  
Vol 13 (2) ◽  
pp. 538-563
Author(s):  
Rui Manuel Mendonça Pedro ◽  

Today, memorable experiences are the leading economic value proposition that the tourism industry holds. This article aims to theoretically investigate the relationship between the senses, emotions and memories in the tourist experience and present a conceptual model about the senses, emotions and memories in the tourism experience establishment. Based on the literature review, we concluded that the construction of the tourism experience is the result of multi-sensory stimuli and perception, positive emotions, high emotional states, surprising events, extraordinary moments and pleasant and positive memories. It was also found that the senses, emotions and memories have a sequential relationship in the tourism experience establishment. We also concluded that the senses paly a important role in the experiential stimuli perception, the emotional states are vital to the stimuli interpretation and meaning achievement and memories are essential to coding, storage and anticipation the experiential information.

2018 ◽  
Vol 39 (7) ◽  
pp. 954-970 ◽  
Author(s):  
Fiona Edgar ◽  
Alan Geare ◽  
Jing A. Zhang

Purpose The positive psychology movement suggests organisational behaviourists should accentuate the positive by increasing the attention paid to the enhancement of employee wellness. This fits comfortably with the ethos of human resource management which is rooted in notions of social exchange, reciprocity and mutual gain. The purpose of this paper is to inject some positivity into HRM research by examining the mediating role of positive emotions in the HRM–performance relationship. Design/methodology/approach To examine the role played by positive emotions in the relationship between HRM and citizenship behaviours, the authors surveyed a sample of 250 employees from 14 organisations in New Zealand service industries. Sobel and bootstrapping tests were used to examine the mediation model. Findings Results show positive emotional states, both personal and job-related, to positively and partially mediate the HRM–contextual performance relationship. Research limitations/implications Theoretically, this finding opens up HRM’s black box affording support for the inclusion of a wider range of psychological states than those presently studied. Practical implications Support is provided for HRM approaches which are more progressive than remedial in nature. Originality/value Emotions are malleable and this study suggests that fostering positive emotional states might hold the key to performance, unlocking desirable employee behaviours.


2019 ◽  
Vol 7 (1) ◽  
pp. 37 ◽  
Author(s):  
Mazlina Mahdzar

Islamic tourism has gained popularity among tourists and a huge potential for Malaysia to explore in the tourism industry. Muslims travelers are inclined to adhere to Islamic  teachings which may, directly and indirectly, impact their decisions concerning leisure and travel plans. This study aims to examine the relationship linking tourists' memorable tourism experience attributes and their revisit intentions to Islamic tourism destination. Using convenience sampling, a total of 384 survey questionnaires were distributed to respondents visiting Islamic tourism attractions in Shah Alam and were used for data analysis. Regression results revealed that three Memorable Tourism Experience attributes have significant relationships with tourists’ revisit intention. These include hedonism experience, meaningfulness experience and social interaction. Of these three attributes, hedonism proved to have the most significant impact on tourists’ revisit intentions


Author(s):  
Rui Mendonça Pedro ◽  
Julio Mendes ◽  
Nelson de Matos ◽  
Mário Passos Ascenção

This chapter explores a conceptualization of the elements that create a memorable tourism experience – senses, emotions, and memories. A comprehensive and coherent theoretical model is established to explain the complexities involved in the tourism experience creation (tourism experience relational model) and in the memorable tourism experience (conceptual model). The data suggest that, first, the senses developed an important role in the experiential stimuli perception; second, the emotions are fundamental to these experiential stimuli understanding and meaning creation, and third, memory is essential in the codification and storage process and anticipation of meaningful information to future experiences. The conceptual model is based on the five senses (sight, smell, taste, hearing, and touch), three positive emotions (joy, love, and positive surprise), and two memorable elements (recollection and vividness). Future research opportunities in the memorable tourism experience are explored, such as the relation between the sense, emotions, and memories.


2020 ◽  
Vol 12 (23) ◽  
pp. 10075
Author(s):  
Weiling Cheng ◽  
Hsientang Tsai ◽  
Hsiuhui Chuang ◽  
Paohui Lin ◽  
Tzuya Ho

Festivals and events are important activities related to enhancing the image of the destination. Modern festivals are spread all over the world, not only changing the rhythm of daily life but also bringing more development possibilities for the places where these festivals are held. In order to learn more about tourists’ experiences in emerging events, a detailed study of famous hot air balloon festivals was conducted in Taitung City, Taiwan. Based on the stimulus-organism-response (S-O-R) model, the purpose of this study is to explore the relationship among these three constructs, namely stimulus: perception of marketing strategies and motivation, organism: positive emotions and satisfaction and response: revisit intention. Face-to-face surveys were conducted on-site in 2014 and 2018, a total of 896 valid questionnaires were collected from tourists who visited the Taiwan International Balloon Festival. SPSS Macros PROCESS was used to examine the measurement model. This study confirms the application of the S-O-R model in predicting tourists’ revisit intentions in the context of emerging events in the tourism industry. The survey results show that whether in 2014 or 2018, tourists’ satisfaction and tourists’ positive emotions can mediate the relationship between tourists’ perception of marketing strategies (or tourist’s motivation) and tourists’ revisit intention. Moreover, only in 2018, tourists’ visiting frequency can moderate the relationship between satisfaction and revisit intention.


2018 ◽  
Author(s):  
Aliza Werner-Seidler ◽  
Caitlin Hitchcock ◽  
Emily Hammond ◽  
Emma Travers-Hill ◽  
Ann-Marie Golden ◽  
...  

Greater diversity in the experience of negative and positive emotion – emodiversity - is associated with better mental health outcomes in the general population (Quoidbach et al. 2014). However, conceptual accounts of clinical depression suggest that extensive and prolonged exposure to negative emotional states might actually be reflected in enhanced diversity across negative emotion experiences. Conversely, the opportunity to experience a myriad of varied positive emotions is likely to be reduced in depression, given existing deficits in positive affective experience associated with the disorder. In this study, the diversity of negative and positive emotion experiences in a treatment-resistant chronically depressed sample and a never-depressed control group were compared. We hypothesized that depressed individuals (n=22) would show enhanced emodiversity in the negative emotion domain but reduced emodiversity in the positive domain, relative to the control group (n=20). Results supported these hypotheses. Analyses also showed that among those with depression, reduced positive emodiversity was associated with disorder chronicity, such that both length of time depressed and frequency of past episodes were linked to reduced positive emodiversity. No support was found for an association between negative emotion diversity and depression chronicity. This study provides the first investigation into the relationship between clinical depression and emodiversity, and suggests that supporting depressed individuals to experience a range of diverse positive emotions could be a valuable therapeutic target.


2016 ◽  
Vol 37 (2) ◽  
pp. 128-134 ◽  
Author(s):  
Elizabeth B. Lozano ◽  
Mahzad Hojjat ◽  
Judith Sims-Knight

Abstract. The present study examined the relationship between resilience and positive outcomes in friendships of young adults. SEM and bootstrapping analyses were performed to test whether positive emotions mediate the relationship between ego-resilience and enhanced friendship outcomes. Findings revealed indirect effects for friendship closeness, maintenance behaviors, and received social support. Our findings demonstrate the importance of positive emotions and its connection with trait resilience in the realm of friendships.


2014 ◽  
Vol 2 (1) ◽  
Author(s):  
Dr. Thiyam Kiran Singh ◽  
Aastha Dhingra

Love is more than a close friendship. It acts as a major facilitator of interpersonal relationship. Love is positive in nature and leaves a positive affect on every individual. An individual in love not only feels positive but spreads positivity around. They smile, be kind to other people, behave compassionately with everyone. If the person is happy then he is likely to be psychologically and emotionally healthy. The current study aimed at understanding the relationship between love, affect and wellbeing among young females aged between 20-25 years. The study reported a significant positive relationship between love and positive affect with the significant correlation of 0.29 at 0.05 levels (p<0.05). It was also found a significant positive relationship between love and wellbeing with the significant correlation of 0.58 at 0.01 level (p<0.01). This means that people in love experience positive emotions and healthy wellbeing. The correlation between love and negative affect came out to be insignificant. The correlation turned out to be -0.13. This means that people in love do not experience negative emotions.


2010 ◽  
Vol 19 (2) ◽  
pp. 62-73
Author(s):  
Helena Ruotsala

Nature and environment are important for the people earning their living from natural sources of livelihood. This article concentrates on the local perspective of the landscape in the Pallastunturi Fells, which are situated in Pallas-Ylläs National Park in Finnish Lapland. The Fells are both important pastures for reindeer and an old tourism area. The Pallastunturi Tourist Hotel is situated inside the national park because the hotel was built before the park was established 1938. Until the 1960s, the relationship between tourism and reindeer herding had been harmonious because the tourism activities did not disturb the reindeer herding, but offered instead ways to earn money by transporting the tourists from the main road to the hotel, which had been previously without any road connections. During recent years, tourism has been developed as the main source of livelihood in Lapland and huge investments have been made in several parts of Lapland. One example of this type of investment is the plan to replace the old Pallas Tourist hotel, which was built in 1948, with a newer and bigger one. It means that the state will allow a private enterprise to build more infrastructures for tourism inside a national park where nature should be protected and this has sparked a heated debate. Those who oppose the project criticise this proposal as the amendment of a law designed to promote the economic interests of one private tourism enterprise. The project's supporters claim that the needs of the tourism industry and nature protection can both be promoted and that it is important to develop a tourist centre which is already situated within the national park. This article is an attempt to try to shed light on why the local people are so loudly resisting the plans by a private tourism enterprise to touch the national park. It is based on my fieldwork among reindeer herding families in the area.


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