scholarly journals The Effects Of Channels Of Distribution On Nigerian Product Sales

2011 ◽  
Vol 10 (2) ◽  
Author(s):  
R.N. Obaji
Keyword(s):  
Social Science ◽  
Service Delivery ◽  
Inventory Control ◽  
Customer Service ◽  
Research Method ◽  
Quantitative Research ◽  
Statistical Tool ◽  
Underlying Assumption ◽  
Channels Of Distribution ◽  
Product Sales

This study investigated the effects of channels of distribution in a selected Nigerian manufacturing company as it affects sales of its product.  The quantitative research method was the instrument used to collect data for the study. A total of 300 copies of the questionnaires were distributed to sampled consumers, distributors and marketing staff of the company, out of which 200 copies was retrieved back.  The data was analyzed using the Statistical Package for Social Science (SPSS) version 15 and the t-Test statistical tool was employed to test the significance between the observed variables and the underlying construct.  The findings revealed that the involvement of channels of distribution affects sales of product and that consumers prefer to buy from intermediaries than from producer channels.  Based on the underlying assumption, the following were recommended for the study; that the channel members should influence several key decisions such as customer service, delivery, and maintain inventory control and the company should give adequate promotional support to the intermediaries, improve on delivery terms and also evaluate channel members regularly.

Influence of the Dimension of Service Quality on Customer Satisfaction and Its Impact on Customer Loyalty PT Sun Life Financial Indonesia in Jakarta

FOCUS ◽  
2021 ◽  
Vol 2 (1) ◽  
pp. 38-47
Author(s):  
Suharyono Suharyono ◽  
Dini Setyo Azani
Keyword(s):  
Structural Equation Modeling ◽  
Customer Satisfaction ◽  
Customer Service ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Research Method ◽  
Quantitative Research ◽  
Equation Modeling ◽  
Survey Method ◽  
Quality Dimension

This study analyzes the quality dimension of customer service at PT Sun Life Financial Indonesia on customer satisfaction and its impact on customer loyalty. This study uses a survey method by disseminating questionnaires to customers in PT Sun Life Financial Indonesia as the respondent. Quantitative research method using technical analysis structural equation modeling (SEM) with application AMOS 22. The study used samples from 155 respondents. The results showed that the quality dimension of services such as responsiveness, assurance, empathy, and reliability has a positive and significant effect on customer satisfaction and has a positive and significant impact on customer loyalty.

scholarly journals Pengaruh Kepemimpinan, Diklat dan Budaya Organisasi terhadap Kinerja Pegawai Direktorat Jenderal Pembinaan Penempatan Tenaga Kerja Kemenaketrans RI

Sosio e-kons ◽  
2017 ◽  
Vol 9 (1) ◽  
pp. 86
Author(s):  
Olos Wasahua
Keyword(s):  
Organizational Culture ◽  
Social Science ◽  
Leadership Training ◽  
Research Method ◽  
Quantitative Research ◽  
Employee Performance ◽  
Statistical Tests ◽  
Coefficient Of Determination ◽  
Multiple Regression Equation ◽  
Validity And Reliability

<p align="center"><strong><em>ABSTRACT</em></strong></p><p><em>This study to determine the effect simultaneously and partially between Leadership, Training and Organizational Culture on Employee Performance At Directorate General of Manpower Placement Development Kemenaketrans RI. This research method is a quantitative research method. The population in this study is 394 employees and the sample used is 80 samples with 10% error sampling .. The test used is a test of validity and reliability, correlation test, simple linear regression, t-test and F test where the significance of trust 95% (? = 0.05). All statistical tests were performed using SPSS (Statistical Package for Social Science) version 19. The results showed that leadership, training and organizational culture together have a positive influence on employee performance shown by coefficient of determination R2 = 0.107 and multiple regression equation = 28.383 + 0.010X1 + 0.276X2 - 0.002X3 so that the contribution and influence of leadership, training and organizational culture together on employee performance is significant.</em></p><p><strong><em>Keyword: leadership, training, organizational culture, employee performance</em></strong></p><p align="center"><strong>ABSTRAK</strong></p><p>Penelitian ini untuk mengetahui pengaruh secara simultan dan parsial antara Kepemimpinan, Diklat dan Budaya Organisasi Terhadap Kinerja Pegawai  Pada Direktorat Jenderal Pembinaan Penempatan Tenaga Kerja Kemenaketrans RI. Metode penelitian ini adalah metode  penelitian kuantitatif.  Populasi dalam penelitian ini adalah Pegawai berjumlah 394 orangdan  sampel yang digunakan adalah sebanyak 80 sampel dengan sampling eror 10%.. Uji satistik yang digunakan yaitu :  uji validitas dan reliabilitas, uji korelasi , regresi linear sederhana, uji t dan uji F dimana signifikansi kepercayaan 95%     (? = 0,05 ). Semua uji statistik dilakukan dengan menggunakan  program SPSS (<em>Statistical Package for Social Science</em>) versi 19.Hasil penelitian menunjukkan Kepemimpinan, diklat dan budaya organisasi secara bersama-sama memiliki pengaruh positif terhadap kinerja pegawai yang ditunjukkan oleh koefisien determinasi <strong>R<sup>2</sup> = 0.107</strong> dan persamaan regresi ganda <strong>? = 28.383 + 0.010X1+ 0.276X<sub>2</sub>- 0.002X<sub>3</sub></strong> sehingga kontribusi dan pengaruh kepemimpinan, diklat dan budaya organisasi secara bersama-sama terhadap kinerja pegawai adalah signifikan.</p><p><strong>Keyword : kepemimpinan, diklat, budaya organisasi, kinerja pegawai</strong></p>

scholarly journals Perception of University Teachers Regarding the Effects of Discussion Method on Students’ Achievement

2021 ◽  
Vol 4 (3) ◽  
pp. 719-727
Author(s):  
Zahida Aziz Sial ◽  
Rabia Kausar ◽  
Hina Kanwal
Keyword(s):  
Social Science ◽  
Research Method ◽  
Quantitative Research ◽  
Likert Scale ◽  
Primary Phase ◽  
Microsoft Excel ◽  
University Teachers ◽  
Data Coding ◽  
Strongly Agree ◽  
Students Success

The main objective of this paper used to observe the perceptiveness of university teachers regarding the effects of the discussion method on students’ success. This research paper was based on quantitative research method. A questionnaire, made up of twenty seven statements, was prepared using a five-point Likert scale with narrow answers (Strongly disagree, Disagree, Undecided, Agree and (Strongly agree). Collected data was processed manually in the primary phase through a gender and academic sorting and after that the data feed was done in MS Excel by data coding. . After that the researcher carried out statistical calculations using Microsoft Excel in addition to the statistical package for social science (SPSS version, 17). Researcher worked out the frequency of the data. The results of this study showed that most teachers agreed that teachers can make education more effective through questioning. The method of discussion assists students in developing and expressing themselves. It turned into additionally discovered that tendency of instructors in the direction of the consequences of dialogue strategies have been exceptionally adaptive. Finally, the researcher additionally made a few hints primarily based totally on study and for prospect researchers.

Pengaruh Kinerja Keuangan Dan Corporate Social Responsibility (CSR) Terhadap Nilai Perusahaan Perbankan Di Bursa Efek Indonesia

2018 ◽  
Vol 26 (1) ◽  
pp. 95-111
Author(s):  
Sulastiningsih Sulastiningsih ◽  
Rizka Imanita Sholihati
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Financial Performance ◽  
Firm Value ◽  
Research Method ◽  
Quantitative Research ◽  
Annual Report ◽  
Stock Exchange ◽  
Secondary Data ◽  
Corporate Social

This study aims to determine whether the financial performance measured by using CAR, ROA, LDR, BOPO, and CSR can affect the value of banking companies as measured by using PBV. This study uses secondary data taken from the annual report of banking companies during the year 2012-2016 listed on the Indonesia Stock Exchange. The number of samples of this study as many as 25 banking companies with a total of 125 data. This research method is quantitative research. The results of this study indicate the effect of CAR, ROA, LDR, BOPO, and CSR variables on firm value measured by using PBV in a banking company listed on the Indonesia Stock Exchange. Keywords: CAR, ROA, LDR, BOPO, CSR, PBV

Kredit Bermasalah sebagai Pemoderasi Pengaruh Tingkat Penyaluran Kredit terhadap Profitabilitas

2020 ◽  
Vol 5 (1) ◽  
pp. 52
Author(s):  
Sukirno Sukirno
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Stock Exchange ◽  
Survey Methods ◽  
Analytical Tool ◽  
Significant Positive Effect ◽  
Purposive Sampling ◽  
The Relationship ◽  
Positive Effect

Abstract This study aims to empirically challenge the moderation of Non-Performing Loans to the effect of Credit Distribution Rates on Profitability. The population of 81 bank companies listed on the Indonesia Stock Exchange in the period 2014-2018 and which met the criteria of the research sample (purposive sampling) were 22 companies. The research method uses survey methods with quantitative research approaches, the analytical tool used is moderation regression. This study concludes that the level of credit distribution has a significant positive effect on profitability and the existence of the problem loan variable is proven to be a moderating variable that weakens the relationship between the level of credit distribution and profitability.    

THE IMPACT OF BUSINESS MENTORING ON MICRO, SMALL, MEDIUM ENTERPRISES PERFORMANCE

2018 ◽  
Vol 1 (1) ◽  
pp. 7
Author(s):  
Mohammad Adrian ◽  
Santi Rahmawati
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Coefficient Of Determination ◽  
Mentoring Program ◽  
Simple Regression Analysis ◽  
Small Medium Enterprises ◽  
Medium Enterprises ◽  
The Impact ◽  
Necessity Entrepreneur ◽  
Simple Regression

This reasearch is conducted on MSME (Micro Small Medium Enterprises) that are participated in the MSME Syari’ah Mentoring Program by Academition and Practitioners (PUSPA) organized by Bank Indonesia in Bandung. MSME who participated in PUSPA program 2016 is MSME that included in necessity entrepreneur where MSME operated just to fullfil the life necessities.The purpose of this reasearch was to investigate the influence of the business mentoring on the MSME performance in PUSPA program 2016.Researcher used quantitative research method. Data were analyzed using simple regression analysis and descriptive-causal analysis.The result showed that business mentoring affect the performance of MSME that participated in PUSPA Program 2016. Based on the calculation, coefficient of determination (R2) can be seen the influence of business mentoring variable (X) on the performance (Y) is 74%. While the remaining 26% is influenced by other factors such as entrepreneurship competence and human resources.  

The moderating impact of emotions on customer equity drivers and loyalty intentions

2017 ◽  
Vol 29 (2) ◽  
pp. 239-264 ◽  
Author(s):  
Zohaib Razzaq ◽  
Salman Yousaf ◽  
Zhao Hong
Keyword(s):  
Service Delivery ◽  
Customer Service ◽  
Customer Loyalty ◽  
Positive Emotions ◽  
Survey Design ◽  
Emotional Responses ◽  
Point Of View ◽  
Customer Equity ◽  
Content Type ◽  
Loyalty Intentions

Purpose The purpose of this paper is to investigate the significant contribution of emotions along with other conventional loyalty drivers on the loyalty intentions. Design/methodology/approach The influence of three conventional loyalty drivers, i.e., value equity, brand equity, relationship equity on loyalty intentions was investigated by further exploring the moderating effects of negative and positive emotions. A sample of 834 Pakistani consumers in the supermarkets and banking industries was studied employing store-intercept survey design. Findings Consumer behavior is driven by emotions in both the supermarkets and banking context. Thus, in order to better predict customer loyalty intentions, the emotional component is crucial and should be included along with other cognitive components. Practical implications Since customers’ emotional responses throughout service delivery are strongly linked to loyalty, therefore supermarkets and bank service managers need to make sure that the customers experience with their services as pleasurable as possible and for this purpose, customer service employees need to be trained in order to better understand the customers’ emotional responses during the course of service delivery process. Originality/value The present study complements the existing literature regarding the role of emotions in service settings and offers a new point of view for the linkage among emotions, customer equity drivers and customer loyalty intentions.

scholarly journals The Impact of Socially Responsible Reporting on Successful Corporate Operations

Organizacija ◽  
2013 ◽  
Vol 46 (2) ◽  
pp. 47-54 ◽  
Author(s):  
Anton Peršič ◽  
Mirko Markič
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Socially Responsible ◽  
The Real Estate ◽  
Construction Market ◽  
Responsible Conduct ◽  
The Republic ◽  
And Control ◽  
The Impact ◽  
A Company

The aim of our research was to study the impact and purpose of the reporting on socially responsible conduct on the success of corporate operations. The data and information were gathered with the quantitative research method, whereas the instrument for gathering them was a questionnaire that was distributed among 759 large and medium sized organisations from the field of market services in the Republic of Slovenia. We have established that activities aimed at socially responsible conduct are directly connected with the success of corporate operations, especially the revenue (p = 0.001), the profit of a company (p = 0.000), operational growth (p = 0.007) and operational economy (p = 0.002), and are typical for organizations with a larger number of employees (p = 0.032). In this regard, the real estate and construction market activities received the lowest scores. Research results provide theoretical as well as practical benefits for everyone dealing with the planning, implementation and control of sustainable development, as well as socially responsible conduct within the organization.

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KESEJAHTERAAN MASYARAKAT KOTA PADANG

2020 ◽  
Vol 11 (1) ◽  
pp. 67
Author(s):  
Rizki Afri Mulia ◽  
Nika Saputra
Keyword(s):  
Unemployment Rate ◽  
Research Method ◽  
Quantitative Research ◽  
Regression Coefficient ◽  
Sampling Technique ◽  
Domestic Product ◽  
Poor People ◽  
The People ◽  
Per Capita ◽  
The City

This study aims to analyze the factors that affect the welfare of the people of the City of Padang measured using the Human Development Index consisting of: 1) To determine the effect of the Per Capita Gross Regional Domestic Product on the welfare of the people in the City of Padang. 2) To determine the effect of number of Poor in community welfare in Padang. 3) To determine the effect of Unemployment Rate on the welfare of people in the city of Padang. The research method used in this research is descriptive quantitative research method. The sampling technique in this study is total sampling. Data collection was performed using documentation and hypothesis testing techniques in this study using multiple linear regression test. Based on the results of the study note that: 1) The regression coefficient value of GDP per capita is equal to 0.0000002 with a probability of 0.001 which is smaller than 0.05. 2) The regression coefficient value of the number of poor population is 0.156 with a probability of 0.526 which is smaller than 0.05. 3) The regression coefficient value of the Open Unemployment Rate is -0,00014 with a probability of 0.117 less than 0.05. The conclusions that can be drawn are as follows: 1) Gross Regional Domestic Product (GRDP) has a positive and significant effect on the welfare of the people in Padang City. 2) The number of poor people has no significant effect on the welfare of the people in the city of Padang. 3) Open Unemployment Rate has no negative and significant effect on the welfare of the people in Padang City.

The Impact of Social Network Marketing on University Students' Purchase Intention and How It Is Affected of Consumer Engagement

2020 ◽  
Vol 6 (2) ◽  
pp. 87-91
Author(s):  
Hartiwi Prabowo ◽  
Rini Kurnia Sari ◽  
Stephanie Bangapadang
Keyword(s):  
Social Network ◽  
Data Collection ◽  
University Students ◽  
Purchase Intention ◽  
Research Method ◽  
Quantitative Research ◽  
Consumer Engagement ◽  
Network Marketing ◽  
Consumer Purchase Intention ◽  
The Impact

The research conducted is to know the impact of social network marketing on consumer purchase intention and consumers who become research are active students at private universities in Jakarta, and how social network marketing also affect consumer engagement (as moderate variable). The research method used in this research is quantitative research method. A method of data collection used in this research is a questionnaire distributed to 119 university students. The results of this study showed that social network marketing has a strong and significant impact oncustomer engagement, customer engagementhas a strong and significant impact on consumer purchase intention, social network marketing has a strong and significant impact consumer purchase intention, and also there is a significant impact from social network marketing on consumer purchase intention through consumer engagement.

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