scholarly journals Information Technology And The Performance Of Financial Companies In South Korea

2011 ◽  
Vol 17 (2) ◽  
Author(s):  
Thomas G. Calderon ◽  
Sooduk Seo ◽  
Il-Woon Kim
Keyword(s):  
Information Technology ◽  
South Korea ◽  
Economic Performance ◽  
User Satisfaction ◽  
Business Processes ◽  
Univariate Analysis ◽  
Positive Association ◽  
It Effectiveness ◽  
Financial Growth ◽  
Insight Into

<p class="MsoNormal" style="text-align: justify; margin: 0in 37.8pt 0pt 0.5in;"><span style="mso-bidi-font-style: italic;"><span style="font-size: x-small;"><span style="font-family: Batang;">An underlying premise of investments in information technology (IT) for internal business processes is that these investments add value to the enterprise. This study examines the relationship between the effectiveness of IT and financial growth of publicly traded financial companies in South Korea. IT effectiveness is measured through a survey administered to middle managers that focused on user satisfaction, support for internal business processes, and system reliability. The study provides insight into the degree of effectiveness of IT employed in Korean banks as perceived by bank managers, and also demonstrates the link between IT effectiveness and economic performance. Univariate analysis of the data shows a statistically significant association between IT effectiveness and financial growth. The paper offers limited insight into the thesis that enterprises with high business information intensity will show a positive association between effective IT and economic performance.</span></span></span></p>

Strategic Alignment Between Business and Information Technology

2011 ◽  
pp. 3582-3588
Author(s):  
Fernando José Barbin Laurindo
Keyword(s):  
Information Technology ◽  
Value Chain ◽  
Business Performance ◽  
Business Processes ◽  
Continuous Process ◽  
Strategic Alignment ◽  
It Effectiveness ◽  
Strategic Value ◽  
It Applications ◽  
Important Position

Information technology (IT) has assumed an important position in the strategic function of the leading companies in the competitive markets (Porter, 2001). Particularly, ecommerce and e-business have been highlighted among IT applications (Porter, 2001). Two basic points of view can be used for understanding IT’s role: the acquisition of a competitive advantage at the value chain, and the creation and enhancement of core competencies (Porter & Millar, 1985; Duhan, Levy, & Powell, 2001). Several problems have been discussed concerned with IT project results in effectiveness of their management. Effectiveness, in the context of this article, is the measurement of the capacity of the outputs of an information system or of an IT application to fulfill the requirements of the company and to achieve its goals, making this company more competitive (Shimizu, Carvalho, & Laurindo, 2006). There is a general consensus about the difficulty of finding evidence of returns over the investments in IT (the “productivity paradox”), even though this problem can be satisfactorily explained (Farrell, 2003). Carr (2005) defends the idea that IT in itself has no more strategic value, since it is so widely disseminated that it could not be a source of strategic differentiation anymore. In order to better use these investments, organizations should evaluate IT effectiveness, which allows the strategic alignment of objectives of implemented IT applications and their results with the company business vision (Shpilberg, Berez, Puryear, & Shah, 2007; Laurindo & Moraes, 2006). Besides, it must be highlighted that if IT applications are associated with changes in business processes, it is possible to notice greater impacts in business performance (Farrell, 2003). According to Benko and McFarlan (2003), three aspects must be taken into account about IT strategic alignment: IT projects portfolio, business objectives, and the constantly changing situation of business environment. Thus, the comparison and evaluation of business and IT strategies and between business and IT structures must be a continuous process, since the company situation is constantly changing to meet market realities and dynamics.

scholarly journals Testing of Technology Acceptance Model on Core Banking System: A Perspective on Mandatory Use

2018 ◽  
Vol 9 (1) ◽  
pp. 11-22
Author(s):  
Burhan Suryo Ambodo ◽  
Rudy Suryanto ◽  
Hafiez Sofyani
Keyword(s):  
Information Technology ◽  
Technology Acceptance ◽  
User Satisfaction ◽  
Business Processes ◽  
Banking System ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Least Square ◽  
Mandatory Use ◽  
Positive Effect

This study aims to examine the acceptance of Core Banking System (CBS) which is mandatory use software. The objects of this research are teller, customer service, and back office Branch of Bank BPD DIY Wonosari. Data were measured using Likert scale in five range value. A number of 49 data were analyzed using Partial Least Square (PLS). The results showed that ease of use had no positive effect on symbolic adoption; attitudes toward usage and perceived conformance has a positive effect on symbolic adoption, ease of use and perceived compatibility has no effect on attitudes towards usage. Usability, satisfaction and compatibility that are felt to positively affect attitude toward usage. In the information technology model that is mandatory use, it is important to note the symbolic adoption of information technology therefore the performance of the user (employee/employee) can remain good. In particular for banking institutions that using CBS, it is important to improve the use of CBS, user satisfaction and CBS conformity with business processes, given the current banking business processes that are constantly expanding, there is no possibility of adjusting CBS to business processes at later.

scholarly journals A Study of Information Technology Effectiveness in Select Government Organizations in India

2007 ◽  
Vol 32 (2) ◽  
pp. 7-22 ◽  
Author(s):  
M P Gupta ◽  
Shivraj Kanungo ◽  
Rajesh Kumar ◽  
G P Sahu
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
User Satisfaction ◽  
Computer Training ◽  
Working Environment ◽  
It Management ◽  
Top Management ◽  
It Use ◽  
It Effectiveness ◽  
Government Organizations

Achieving Information Technology (IT) effectiveness in government offices is a daunting prospect. This is because the bureaucratic structure, perceived (and often actual) laxity in the workplace, weak accountability and responsibility relationships, and cumbersome and conflated work processes act as serious inhibitors of IT effectiveness. There are many indirect influencers of IT effectiveness. The broad working propositions for this study have been formulated keeping in mind the working environment of the government organizations and the past studies that have looked at government organizations in the context of IT. In some of the organizations, the methodology of IT use is simple, while in some others, it is tedious and complicated. IT projects are often fraught with cost overruns and delays. Once deployed, many systems fail to meet functional requirements or are too complex to be feasible for many organizations. Hence we should expect to find that government organizations, in general, do not use IT effectively. This study specifically examines the effects of IT use, user satisfaction, organizational culture, top management, and IT management on the effectiveness of IT in government organizations in India. Further, the enablers for IT use are identified that enhances the organization's performance. A questionnaire survey was employed among the users in Indian government organizations situated in Delhi and surrounding areas for the collection of data. The descriptive and inferential statistical analyses result into the following conclusion: User satisfaction is the indicator of system success and the users like a friendly system. The users are influenced more by the information systems (IS) staff in comparison to non-IS staff. Top management involvement is relatively high in IT-related problems resulting in higher budget for IT, which in turn plays a positive role in increasing the satisfaction of users. However, the initiative to motivate IS staff is not enough and the computer training given to the users fails to take care of the latest needs. The users are required to be familiar with the latest technology and therefore be given the latest training for better IT use. The difficulty in effective IT use is also due to some resistance experienced from the employees of the organizations. This is further compounded due to the existence of workers� union problems. Correlation and regression analyses reveal that: the independent variables (viz., IT use, user satisfaction, top management, IT management, sand organizational culture) have significant positive effect on the dependent variable, i.e., IT effectiveness. leadership, managerial awareness of costs and benefits, centrality of IT business strategy, top management support, higher position of IS manager, easy accessibility to computer, enhanced connectivity capability, favourable cost performance trends, vendor push, and competitive pressure were found to be the IT enablers. The future scope of research lies in extending the study to all government organizations of India and also comparing state government organizations with those of the central government.

scholarly journals Impact of dimensions of Organizational Citizenship Behaviour on Job Satisfaction in Information Technology sector

2019 ◽  
Vol 8 (12) ◽  
pp. 2503-2508
Keyword(s):  
Job Satisfaction ◽  
Information Technology ◽  
Organizational Citizenship ◽  
Descriptive Analysis ◽  
Positive Association ◽  
Mean Value ◽  
Independent Variables ◽  
Technology Sector ◽  
Gender And Age ◽  
Insight Into

This present research has been done to measure the influence of Organizational Citizenship Behaviour (OCB) on the job satisfaction level for the professionals employed in Information Technology (IT) sector. OCB refers to the extra role behaviour exhibited by the employees which is not prescribed or it is beyond their contractual tasks. 240 valid responses were obtained from the employees working in an IT company in Bangalore. From the literature review two new categories of OCB were identified as employee sustainability and voice behaviour. Each dimension was studied thoroughly and correlation was done to find out the interrelation between these dimensions of OCB and job contentedness. Linear regression was applied to predict the values of one or more independent variables for the dependant variable. The results of the research indicated there is strong correlation between various categories of OCB and job satisfaction and further OCB and job satisfaction are statistically significant with each other. The results of descriptive analysis reveals “praising other employees work when they are successful” as the most important factor with the highest mean value. Gender and age did not have a positive association with OCB. The findings give an insight into the importance of OCB behaviours at workplace for every organization and implementation of these extra-role behaviours help in improving the work life balance of the employees and enhance in creating a tending environment for learning and growth

Strategic Alignment Between Business and Information Technology

2011 ◽  
pp. 20-28
Author(s):  
Fernando Jose Barbin Laurindo ◽  
Marly Monteiro de Carvalho ◽  
Tamio Shimizu
Keyword(s):  
Information Technology ◽  
Value Chain ◽  
Business Performance ◽  
Business Processes ◽  
Continuous Process ◽  
Strategic Alignment ◽  
It Effectiveness ◽  
Strategic Value ◽  
It Applications ◽  
Important Position

Information technology (IT) has assumed an important position in the strategic function of the leading companies in the competitive markets (Porter, 2001). Particularly, ecommerce and e-business have been highlighted among IT applications (Porter, 2001). Two basic points of view can be used for understanding IT’s role: the acquisition of a competitive advantage at the value chain, and the creation and enhancement of core competencies (Porter & Millar, 1985; Duhan, Levy, & Powell, 2001). Several problems have been discussed concerned with IT project results in effectiveness of their management. Effectiveness, in the context of this article, is the measurement of the capacity of the outputs of an information system or of an IT application to fulfill the requirements of the company and to achieve its goals, making this company more competitive (Shimizu, Carvalho, & Laurindo, 2006). There is a general consensus about the difficulty of finding evidence of returns over the investments in IT (the “productivity paradox”), even though this problem can be satisfactorily explained (Farrell, 2003). Carr (2005) defends the idea that IT in itself has no more strategic value, since it is so widely disseminated that it could not be a source of strategic differentiation anymore. In order to better use these investments, organizations should evaluate IT effectiveness, which allows the strategic alignment of objectives of implemented IT applications and their results with the company business vision (Shpilberg, Berez, Puryear, & Shah, 2007; Laurindo & Moraes, 2006). Besides, it must be highlighted that if IT applications are associated with changes in business processes, it is possible to notice greater impacts in business performance (Farrell, 2003). According to Benko and McFarlan (2003), three aspects must be taken into account about IT strategic alignment: IT projects portfolio, business objectives, and the constantly changing situation of business environment. Thus, the comparison and evaluation of business and IT strategies and between business and IT structures must be a continuous process, since the company situation is constantly changing to meet market realities and dynamics.

scholarly journals Relationship between accounting benefits and ERP user satisfaction in the context of the fourth industrial revolution

2020 ◽  
Vol 8 (02) ◽  
pp. 1615-1625
Author(s):  
Hung NguyenThanh ◽  
Minh Thanh Do ◽  
Quang Trong Vu
Keyword(s):  
Information Technology ◽  
User Satisfaction ◽  
Business Processes ◽  
Industrial Revolution ◽  
Resource Planning ◽  
Planning System ◽  
Four Dimensions ◽  
Fourth Industrial Revolution ◽  
Operational Information ◽  
The Relationship

In the context of 4th Industrial Revolution, the application of information technology to optimize business processes is more popular. Resource planning system (ERP) is applied by enterprises as an efficient solution to save costs and manage resources effectively. Besides, the application of ERP creates accounting benefits for end users. We conduct this study to determine the accounting benefits of ERP application. At the same time, we explore the relationship between these accounting benefit and user satisfaction. To achieve the aims of this research, the study employed empirical techniques like the Exploratory Factor Analysis (EFA) and Multiple Linear Regression. Research results show that a number of accounting benefits derived from the application of ERP that focus on the following four dimensions: operational, information technology, organizational, and management. The study provided evidence of the relationship between accounting benefits in terms of ERP application and user satisfaction as accountants.The study contributed to encourage Vietnamese enterprises to apply ERP to increase the value of accounting benefits. From there, these benefits contribute to providing timely and flexible information for management levels.

scholarly journals Kepuasan Pemustaka Terhadap Fasilitas Perpustakaan di Fakultas Psikologi Universitas Gadjah Mada

2017 ◽  
Vol 13 (1) ◽  
pp. 47
Author(s):  
Pergola Irianti
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
User Satisfaction ◽  
Univariate Analysis ◽  
Average Score ◽  
Study Program ◽  
Gender Study ◽  
Study Population ◽  
Grade Average ◽  
Library User

This study aims to determine the characteristics and level of user satisfaction on the facilities available at the library of the Faculty of Psychology UGM. This descriptive quantitative study,  population are users of the library at the Faculty of Psychology of the period from August to October 2016 with a sample of 174 people. Methods of data collection using a questionnaire, to determine the characteristics and user satisfaction of the library facilities at the Faculty of Psychology. Characteristic variables include: gender, study program, as well as the number of semesters that are taken when shooting data. Variable library user satisfaction focused on the following five indicators: collection, services, information technology, human resources, and infrastructure. Measurement of each indicator by using univariate analysis. The results show that: (1) Characteristics of the higher percentage of women (79.88%) than men (20.12%), undergraduate student of the highest percentage (64.94%) among other courses, and most of them (53.44%) has been studied in the range 1-4 semester. (2) User satisfaction on the facilities available at the library of the Faculty of Psychology UGM grade average score of 74.38% is included in the category of very satisfactory.

scholarly journals The Reported Use of Tongue-Ties and Nosebands in Thoroughbred and Standardbred Horse Racing—A Pilot Study

Animals ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 622
Author(s):  
Dominic Weller ◽  
Samantha Franklin ◽  
Peter White ◽  
Glenn Shea ◽  
Kate Fenner ◽  
...  
Keyword(s):  
Risk Factor ◽  
Pilot Study ◽  
Airway Obstruction ◽  
Positive Association ◽  
Common Reason ◽  
Horse Racing ◽  
Equal Importance ◽  
Potential Risks ◽  
Equine Industry ◽  
Insight Into

This article reports on the results of a survey of racehorse trainers (n = 112) outlining the reasons for tongue-tie (TT) and noseband (NB) use by Thoroughbred trainers (TBTs) (n = 72) and Standardbred trainers (SBTs) (n = 40). The study also investigated the reported effectiveness of TTs and possible complications arising from their use. Tongue-tie use was reported by 62.5% (n = 70) of racehorse trainers. The reasons for TT use varied between TBTs and SBTs. For TBTs, the most common reason for TT use was to prevent or reduce airway obstruction (72.3%, n = 34), followed closely by to prevent or reduce airway noise (55.3%, n = 16). Standardbred trainers assigned equal importance for TT use [to prevent or reduce airway obstruction (69.6%, n = 16) and to prevent the horse from moving its tongue over the bit (69.6%, n = 16)]. Tongue-ties were considered significantly less effective at improving performance than at reducing airway obstruction and preventing the tongue from moving over the bit (t = −2.700, p = 0.0007). For respondents who used both TTs and NBs, there was a mild to moderate positive association between the reasons for using TTs and NBs. Of the 70 TT-using respondents, 51.4% (n = 36) recorded having encountered either a physical or behavioural complication due to TT use, with redness/bruising of the tongue (20.0%, n = 14) being the most common physical complication reported. Duration of use influenced the risk of observing complications. The likelihood of a respondent reporting a behavioural complication due to TT use increased with every minute of reported application and a nine-minute increment in application period doubled the odds of a respondent reporting a complication. Tightness was a risk factor for physical complications: Checking TT tightness by noting the tongue as not moving was associated with increased reporting of physical complications (OR = 6.59; CI 1.1–67.5). This pilot study provides some insight into how and why TTs are applied by some racehorse trainers, and the potential risks associated with their use. A further study of a larger cohort is recommended because these results are valid for only the 112 trainers who responded and cannot be generalized to the equine industry.

Sistem Informasi Penjualan Online di Universitas Katolik Santo Thomas (Tokounika) Berbasis Web Menggunakan Metode Feature Driven Development

2021 ◽  
pp. 63-71
Author(s):  
Andy Paul Harianja ◽  
Iwada Grawilser Talunohi
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Communication Networks ◽  
Business Processes ◽  
Business Students ◽  
The Internet ◽  
Online Sales ◽  
Catholic University ◽  
Business Entities

The development of the field of information technology is very rapid, therefore many companies, industries, shops and other business entities are using information systems to increase their business. Online sales information systems are used to carry out business processes such as distribution, sales, purchasing, marketing of goods or services by using communication networks and the internet. Online sales information systems can help people who do not have a place or shop to carry out their business. Students in this case, especially at the Catholic University of Santo Thomas, are an opportunity to take advantage of this facility in carrying out their business, especially if they do not have a place or shop to carry out their business. For this reason, an online sales information system was built that can be accessed through the website.

scholarly journals Methodology of synchronization among strategy and operation. A standards-based modeling approach

2017 ◽  
Vol 37 (2) ◽  
pp. 111-119
Author(s):  
VICTOR EDWIN COLLAZOS ◽  
HELGA DUARTE AMAYA
Keyword(s):  
Information Technology ◽  
Information System ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Modeling Approach ◽  
Operational Level ◽  
Alignment Process ◽  
Level Design ◽  
High Level ◽  
Help Model

Enterprise Architecture (EA) has gained importance in recent years, mainly for its concept of “alignment” between the strategic and operational levels of organizations. Such alignment occurs when Information Technology (IT) is applied correctly and timely, working in synergy and harmony with strategy and the operation to achieve mutually their own goals and satisfy the organizational needs.Both the strategic and operational levels have standards that help model elements necessary to obtain desired results. In this sense, BMM and BPMN were selected because both have the support of OMG and they are fairly well known for modelling the strategic level and operational level, respectively. In addition, i* modeling goal can be used for reducing the gap between these two standards. This proposal may help both the high-level design of the information system and to the appropriate identification of the business processes that will support it.This paper presents a methodology for aligning strategy and the operation based on standards and heuristics. We have made a classification for elements of the models and, for some specific cases, an extension of the heuristics associated between them. This allows us to propose methodology, which uses above-mentioned standards and combines mappings, transformations and actions to be considered in the alignment process.

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