scholarly journals HUBUNGAN ANTARA PEMBERDAYAAN DENGAN KEPUASAN KERJA KARYAWAN DI PT. BATAVIA BINTANG BERLIAN PULOGADUNG

2014 ◽  
Vol 2 (1) ◽  
Author(s):  
Leoni Santika ◽  
Henry Eryanto ◽  
M Maisaroh
Keyword(s):  
Job Satisfaction ◽  
Construct Validity ◽  
Correlation Coefficient ◽  
Regression Equation ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
Test Results ◽  
Significance Level ◽  
Distributed Testing ◽  
Instrument Variable

This study aims to determine whether there is a relationship between empowerment and job satisfaction in employees at PT. Batavia Bintang Berlian in Jakarta Timur. The research was carried out for 3 months from April 2014 to June 2014. The method used was a survey method with the correlation approach. The study population was all employees in the PT. Batavia Bintang Berlian Showroom Mitsubishi, amounting to 120 employees, and affordable population of this study is that employees are placed in marketing totaled 60 people. The samples are 51 respondents using proportional random sampling. To collect data from both variables, the instruments used for the variable X (Empowerment) and Y variables (Job satisfaction) is shaped questionnaire. Before use, test the construct validity (Construct Validity) through the validation process is the calculation of the correlation coefficient score points with the total score and reliability tests with Cronbach alpha formula. Result reliability of the instrument variable X (Empowerment) of 0,899 and instrument variable Y (Job satisfaction) of 0.936. The test requirements analysis was to find the regression equation obtained was Y = 37.32 + 0.717 X. Liliefors normality test results produced L count = 0.065 and L table = 0.124 at significance level (a) = 0.05 for the number of samples (n) = 51. Because L count = (0.065) < L table = (0.124) then the variables X and Y are normally distributed. Testing the hypothesis by testing the significance of regression produces F count= 37.40 > f table = (4.04), which means that the regression equation is significant. Linearity regression test produces F count = 0.72 and F table = 2.05 so F count < F table table it can be concluded that the model is a linear regression equation. Product moment correlation coefficient test result r count = 0.658. further test the significance of the correlation coefficient using t-test, yielding t count = (6.12) > t table = (1,68). Results of these studies concluded that there is a positive relationship between empowerment and job satisfaction in employees. With a coefficient of determination or determining test results obtained 43.29% job satisfaction variable (Y) is determined by the empowerment (X).

scholarly journals Relationship between Work Motivation and Organizational Culture in Enhancing Professional Attitudes of Pakuan University Lecturers

2017 ◽  
Vol 1 (1) ◽  
pp. 41-45
Author(s):  
Yudhie Suchyadi
Keyword(s):  
Organizational Culture ◽  
Correlation Coefficient ◽  
Work Motivation ◽  
Hypothesis Test ◽  
Regression Equation ◽  
Survey Method ◽  
Study Program ◽  
Significance Level ◽  
Professional Attitudes ◽  
Analysis Technique

The objectives of this study was to examine the relationship between work motivation, organizational culture toward lecturers professional attitudes. The research was conducted at study program of Pakuan University. The applied research methods are survey method and data analysis technique using the correlation and simple linier regression as well as correlation and multiple linier regression statistical. This research can be classified into correlation research which consist of two independent variables namely work motivation, organizational culture and one dependent variable namely lecturers professional attitudes. This research involved samples of 166 permanent lecturers which were selected by proportional random sampling. Meanwhile, the hypothesis test is conducted on 0.05 significance level. Results emerged that there is a positive relationship between all variables tested in the study. First, there is a positive and significant correlation between the work motivation with the lecturers professional attitudes with regression equation of ?= -1.79 + 1,04X1 and correlation coefficient ry1 = 0.997. The contribution of the work motivation toward the lecturers professional attitudes is 99,7%. Second, there is a positive and significant between correlation the organizational culture with the lecturers professional attitudes with regression equation of ?= -3,06 + 1,02 X2 and correlation coefficient ry2 = 0.997. The contribution of the organizational culture toward the lecturers professional attitudes is 99,7%. Third, there is a positive and significant correlation between the work motivation with organizational culture combined with the lecturers professional attitudes with regression equation of ?= -2,634 + 0,528X1 + 0,505X2 and correlation coefficient ry12 = 0,998. The contribution of the work motivation and organizational culture toward the lecturers professional attitudes is 99,8%. Based on the results above it can be concluded that the lecturers professional attitudes can be improved through a high working motivation and the organizational culture

scholarly journals Hubungan Antara Budaya Organisasi Dan Disiplin Dengan Produktivitas Mengajar Guru Sekolah Dasar Di Kecamatan Matraman Jakarta Timur

alashriyyah ◽  
2019 ◽  
Vol 5 (1) ◽  
pp. 14
Author(s):  
EE. Junaedi Sastradiharja ◽  
Nyai Fatimah
Keyword(s):  
Organizational Culture ◽  
Correlation Coefficient ◽  
Significant Relationship ◽  
School Teacher ◽  
Regression Equation ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
Primary School Teachers ◽  
Independent Unit ◽  
Academic Year

This study aims to find out and test empirical data related to the relationship between organizational culture, discipline and teacher teaching productivity simultaneously or separately. In this study, the authors used a survey method with a correlational and regression approach to quantitative data obtained from the object of research, namely Private Primary School teachers in Matraman sub-district. The sample of this study was 93 respondents out of a total of 120 private elementary school teacher populations in Matraman District in the odd semester of the 2018/2019 academic year. Data collection is done by using questionnaire / questionnaire, observation, and documentation techniques. The type of analysis used is correlation analysis and descriptive described regression. The results of this study are: First, there is a positive, strong and significant relationship between organizational culture and teacher teaching productivity with a correlation coefficient (r) of 0.751 and a coefficient of determination (R2) of 56.4%. The direction of influence is indicated by the regression equation Ŷ = 31,073 + 0.749 X1, it can be read that each increase in one unit score of organizational culture (X1) affects the increase in teacher teaching productivity score (Y) of 0.749 points. Second, there is a positive, strong and significant relationship between discipline and teacher teaching productivity with a correlation coefficient (r) of 0.736 and a coefficient of determination (R2) of 54.2%. The direction of influence is indicated by the regression equation Ŷ = 31,073 + 0,749 X2, it can be read that each increase in one unit of discipline score (X2) affects the increase in the teacher's teaching productivity score (Y) by 0.749 points. Third, there is a positive, strong and significant relationship between organizational culture and simultaneous discipline with teacher teaching productivity. The correlation coefficient (r) is 0.815 and the coefficient of determination (R2) is 66.4%. The direction of influence is indicated by the regression equation Ŷ = 12,191 + 0,467 X1 + 0,427 X2. From this equation it can be read that each increase in one independent unit score of organizational culture and discipline jointly affects the increase in teaching productivity scores 0.894.

scholarly journals LOCUS OF CONTROL DAN PROKRASTINASI PADA MAHASISWA PENDIDIKAN EKONOMI ANGKATAN 2013 FAKULTAS EKONOMI UNIVERSITAS NEGERI JAKARTA

2016 ◽  
Vol 4 (2) ◽  
pp. 1
Author(s):  
Yosefhin Rika Ernima ◽  
Widya Parimita ◽  
Agus Wibowo
Keyword(s):  
Locus Of Control ◽  
Correlation Coefficient ◽  
Economic Education ◽  
Regression Equation ◽  
Primary Data ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
Sample Population ◽  
Education Student ◽  
Linearity Test

This study aims to determine wheather there is any effect on the Economics of Education student procrastination force in 2013 Faculty of Economics, Universitas Negeri Jakarta. This research was carried out for 2 months starting from the month of May 2016 to June 2016. The research method used is survey method with the correlational approach. The population in this study were students of Economic Education in 2013 totaling 210 students. According to the table and sample population with 5% level of misunderstanding the obtained sample of 210 students. X variable data about the locus of control is the primary data in the form of questionnaire and Y about procrastination is the primary data in the form of a questionnaire. Test requirements analysis done is to find the regression equation obtained was Ŷ= 139,57+0,74X. Normality test results Liliefors produce Lhitung = 0,0764 dan Ltabel = 0,0786 at the significance level (a) = 0:05 to the number of samples (n) 127. Because Lhitung= (0,0764) < L tabel = (0,0786) then the variable X and Y have normal distribution. Testing the hypothesis with a significance test of regression produces Fhitung (86,89) > Ftabel (3,939), which means a significant regression equation. produce regression linearity test of Fhitung (0,19) < Ftabel (1,59) so Fhitung< Ftabel it can be concluded that the model is a linear regression equation. Product moment correlation coefficient generating rhitung = -0.6403. T-test produces thitung (-9,321)> ttabel (1.979). Thus it can be stated correlation coefficient rxy = -0.6403 is significant. The coefficient of determination obtained at 41,01% indicates that 41,01% variable procrastination is determined by the locus of control and the remaining 58,99% influenced by other variables not examined. Based on the results of this study concluded that there are significant negative and significant correlation between locus of control with procrastination on Economic Education class of 2013 student Faculty of Economics, Universitas Negeri Jakarta.

scholarly journals THE EFFECT OF TEACHER EDUCATION, TRAINING, AND WORK DISCIPLINE ON THE PERFORMANCE OF RELIGIOUS TEACHERS IN ISLAMIC ELEMENTARY SCHOOL IN SOUTH TANGERANG CITY

Dialog ◽  
2016 ◽  
Vol 39 (2) ◽  
pp. 155-168
Author(s):  
Neneng LM
Keyword(s):  
Elementary School ◽  
Correlation Coefficient ◽  
Teacher Performance ◽  
Population Data ◽  
Education And Training ◽  
Regression Equation ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
P Value ◽  
And Training

This study aims to determine the factors that affect the performance of religious teachers in Islamic Elementary School in South Tangerang City. The study employed causal survey method with the population of 85 religious teachers in Islamic Elementary School in South Tangerang City. Given that the sample is less than 100 participants, the respondents in this study is the total sample (the whole population). Data were collected using a questionnaire to measure the variables of teacher performance, education and training, and work discipline. The coefficient of reliability (alpha value) is consecutively 0.8074; 0.7126. The results indicate that, first, there is a direct and significant effect of education and training to the teacher performance, indicated by the value þ = 1.030 with a regression equation Y = 28.529 + 1,030X1, r1y correlation coefficient = 0.917, and the coefficient of determination R square = 0.841, or 84,1%. Second, there is a positive and significant impact of education and training on work discipline, shown by the p-value = 0.00 <0.05 with a regression equation X2 = 6.214 + 0,733X2, correlation coefficient (R2.1) = 0.928 and F count = 516.609, and the R Square = 0.862, or 86.2%. Third, there is a direct and significant effect of performance to work discipline, which is indicated by the value þ = 0.839, the regression equation Y = 32.015 + 0,839X2. Fourth, there is a direct influence of the training and work discipline on the teacher performance, the regression equation Y = 30.070 + 0,313X1 + 0,610X2, Ry.12 correlation coefficient = 0.952, and the R square = 0.907 or 90.7%. The findings imply that the religious teacher performance in Islamic Elementary School in South Tangerang City can be improved by participating education and training program and improving work discipline. KEYWORDS: Training, work discipline, religious teacher performance, public elementary school

scholarly journals PENGARUH MEDIA SOSIAL DAN LINGKUNGAN SOSIAL SEKOLAH TERHADAP PERILAKU RELIGIUS SISWA

2021 ◽  
Vol 2 (1) ◽  
pp. 74-91
Author(s):  
Rojak Rojak ◽  
Saifuddin Zuhri ◽  
Junaedi Sastradiharja
Keyword(s):  
Social Media ◽  
Social Environment ◽  
Correlation Coefficient ◽  
Significant Influence ◽  
Regression Equation ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
Religious Behavior ◽  
School Year ◽  
Point Increase

This study aims to determine and test empirical data related to the influence of media and school social environment on students' religious behavior separately or simultaneously. In this study, the authors used a survey method with a correlational and regressive approach to quantitative data obtained from the research object, namely the students of class XI at Madrasah Aliyah Negeri 17 Jakarta. The sample of this study were one hundred eight respondents from a total of one hundred forty-four population of class XI students of Madrasah Aliyah Negeri 17 Jakarta in the odd semester of the 2020/2021 school year. The data was collected using a questionnaire / questionnaire technique, observation, and documentation. The type of analysis used is correlation and regression analysis which is described descriptively. The results of the research are: First, there is a positive and significant influence of social media on students' religious behavior with a correlation coefficient (r) of 0.425 and a coefficient of determination (R2) of 18.1%. The direction of influence is shown by the regression equation Ŷ = 88.429 + 0.228 X1, it can be read that every 1 point increase in social media (X1) will be followed by an increase in students' religious behavior (Y) of 0.228 points. Second, there is a positive and significant influence of the school social environment on students' religious behavior with a correlation coefficient (r) of 0.358 and a coefficient of determination (R2) of 12.8%. The regression equation Ŷ = 88.429 + 0.156 X2, it can be read that every 1 point increase in the school social environment (X2) will be followed by an increase in students' religious behavior (Y) of 0.156 points. Third, there is a positive and significant influence on social media and the school social environment simultaneously on students' religious behavior. The correlation coefficient is 0.483 while the coefficient of determination is 23.3%. The regression equation Ŷ = 88.429 + 0.28 X1 + 0.156 X2. From this equation it can be read that every 1 point increase in social media (X1) and the school social environment (X2) together will be followed by an increase in students' religious behavior (Y) of 0.384 points.

Problematic Internet Use digunakan Ketika Kesepian pada Remaja

2020 ◽  
Vol 14 (1) ◽  
pp. 45-60
Author(s):  
Yashinta Yashinta ◽  
Dwi Hurriyati
Keyword(s):  
Internet Use ◽  
Hypothesis Test ◽  
Problematic Internet Use ◽  
Coefficient Of Determination ◽  
Test Results ◽  
Research Subjects ◽  
Significance Level ◽  
Relationship Of ◽  
The Relationship ◽  
Effective Contribution

This study aims to determine the relationship of loneliness with problematic internet use on boarding students on Silaberanti street in Siantan jaya Opposite Ulu 1 Palembang city. Research subjects numbered 220 people using random sampling methods. Data was collected using a 60 item problematic internet use scale and a 60 item loneliness. Realibility is generated on scale of problematic internet use of 0,955 and loneliness of 0,946.Hypothesis testing uses product moment correlation analysis techniques. Hypothesis test results showed a positive relationshif between loneliness with problematic internet use on boarding students on Silaberanti street in Siantan jaya Opposite Ulu 1 Palembang city r= 0,684 with a significance level of 0,000 (p<0,01). Loneliness in this study made an effective contribution of 46,8% to problematic internet use which can be seen from the coefficient of determination (r²) that is equel to 0,468.

PENGARUH PERSONAL SELLING TERHADAP PENCAPAIAN TARGET PENJUALAN (STUDI KASUS PT. SETIAWAN SEDJATI)

2021 ◽  
Vol 8 (2) ◽  
Author(s):  
Ranty Octavianita ◽  
Eki Dudi Darmawan
Keyword(s):  
Data Collection ◽  
Correlation Coefficient ◽  
Research Method ◽  
Quantitative Methods ◽  
Personal Selling ◽  
Strong Relationship ◽  
Regression Equation ◽  
T Test ◽  
Coefficient Of Determination ◽  
Sample Data

The existence of instability in the value of sales is an important evaluation that must be carried out by management. The purpose of this study is to determine the effect of Personal Selling on Sales Targets at PT. Setiawan Sedjati. The location of data collection is done at PT. Setiawan Sedjati Bandung. The research method uses quantitative methods. This research is a descriptive correlation with sample data collection using the Slovin formula. A total of 67 respondents were used as samples in this study consisting of employees of the marketing division and customers of PT. Setiawan Sedjati. The existing samples were then processed using SPSS Statistic Software version 26. Based on the processed data, the results of the regression equation Y = 20.478 + 0.182x. Then the correlation coefficient value of 0.747, it can be said that these results have a strong relationship between variables. The value of the coefficient of determination is 55.8%. The calculated value of 9.068 > 2.6512 this result shows a significant increase between variables on the t-test. It can be concluded that H1 accepted and H0 rejected, namely the variable personal selling. The variable personal selling has an influence on sales.

scholarly journals Hubungan antara Pengetahuan dan Pemahaman Siswa tentang Pencemaran Logam Berat dengan Pembentukan Karakter Siswa dalam Menjaga Keberlangsungan Lingkungan Hidup

2017 ◽  
Vol 3 (1) ◽  
pp. 21
Author(s):  
Sunaryo Sunaryo
Keyword(s):  
High School ◽  
Heavy Metal ◽  
Correlation Coefficient ◽  
Junior High School ◽  
Environmental Sustainability ◽  
Random Sampling ◽  
Metal Contamination ◽  
Heavy Metal Contamination ◽  
Regression Equation ◽  
Coefficient Of Determination

Abstract This research is about the understanding of junior high school students about heavy metal pollution in air, water, and land. The research was conducted at Labschools Junior High School, Rawamangun, East Jakarta in 2016 with a sample of 125 students taken from proportional random sampling, using correlational survey method. The results of this study obtained three conclusions. There is a positive and significant relationship between: 1) Knowledge of heavy metal contamination in air, water, and land with the character of student in maintaining environmental sustainability with research result correlation coefficient (ry1) equal to 0,643 and its coefficient of determination (r²y1) is 0,413 with regression equation Ŷ = 53,832 + 2.579X1; 2) The students understanding about heavy metal pollution in air, water, and land with the character of students in environmental sustainability with the result correlation coefficient (ry2) of 0.950 and its coefficient of determination (r²y2) is 0.902 with regression equation Ŷ = 9.390 + 0.952X2; 3) Student's knowledge and understanding about heavy metal contamination in air, water, and land together with student character in maintaining environmental sustainability with result correlation coefficient (ry12) equal to 0,950 and its coefficient of determination (r²y12) is 0,903 with regression equation Ŷ = 8,475 + 0.086X1 + 0.938X2. These indicates a change in the character of students in maintaining significant environmental sustainability. Keywords: student character, knowledge, environmental understanding. Abstrak Telah dilakukan penelitian pemahaman siswa SMP tentang pencemaran logam berat di air, udara dan daratan. Penelitian dilaksanakan di Sekolah Menengah Pertama Labschools, Rawamangun,  Jakarta Timur pada Tahun 2016 dengan sampel 125 orang siswa yang diambil dari multitage proportional random sampling, dengan menggunakan metode survey korelasional. Hasil penelitian ini mempeoleh tiga kesimpulan. Terdapat hubungan positif dan signifikan antara: 1) Pengetahuan tentang pencemaran logam berat di air, udara, dan daratan dengan karakter siswa dalam menjaga keberlanjutan lingkungan hidup dengan koefisien korelasi (ry1) sebesar 0.643 dan koefisien determinasi (r²y1) sebesar 0,413 dengan persamaan regresi Ŷ=53.832+2.579X1; 2) Pemahaman siswa tentang pecemaran logam berat di air, udara dan daratan dengan karakter siswa dalam  keberlanjutan  lingkungan hidup dengan koefisien korelasi (ry2) sebesar 0.950 dan koefisien determinasi (r²y2) sebesar 0,902 dengan persamaan regresi Ŷ=9.390+0.952X2; 3) Pengetahuan  dan pemahaman siswa tentang pencemaran logam berat di air, udara, dan daratan secara bersama-sama dengan karakter siswa dalam menjaga keberlanjutan lingkungan hidup dengan koefisien korelasi (ry12) sebesar 0.950 dan koefisien determinasi (r²y12) sebesar 0,903 dengan persamaan regresi Ŷ=8,475+0,086X1 + 0,938X2. Hal ini menunjukkan adanya perubahan karakter siswa siswa dalam menjaga keberlanjutan lingkungan cukup signifikan. Kata-kata kunci : karakter siswa, pengetahuan, pemahaman lingkungan.

scholarly journals PENGARUH MOTIVASI KERJA DALAM MENINGKATKAN PRODUKTIVITAS KERJA KARYAWAN PADA PT. SARIGUNA PRIMA TIRTA PULAU SARI KECAMATAN BATI-BATI

2018 ◽  
Vol 4 (3) ◽  
Author(s):  
Syarkani Syarkani
Keyword(s):  
Data Analysis ◽  
Work Motivation ◽  
Work Productivity ◽  
Complex Problem ◽  
Regression Equation ◽  
T Test ◽  
Coefficient Of Determination ◽  
Significance Level ◽  
Purposive Sampling ◽  
Simple Regression

Abstract: Employee work motivation in an organization can be considered simple and can also be a complex problem, because basically humans are easy to be motivated by giving what they want. The purpose of this study was to determine and prove the effect of work motivation on employee work productivity at PT. Sariguna Prima Tirta Pulau Sari Bati-Bati District, Tanah Laut Regency. The main data was obtained through questionnaires to respondents as many as 44 people who were determined by purposive sampling, then supported by the results of observations and direct interviews with respondents. Data analysis was carried out with the help of the SPSS program. It was concluded that the results of the Simple Regression Equation in this study were Y = 18.165 + 0.719 X. Based on the results of the t test, it was found that the work motivation variable had a positive and significant effect on work productivity, because at the 5% significance level t counted greater than t table (8.510 > 2 , 02). The coefficient of determination (r2) is 0.633 which means the ability of the work motivation variable (X) can explain the variable work productivity (Y) of 63.3% while the remaining 36.7% is influenced by other variables not examined in this study. Keywords: motivation, productivity, Bati-Bati Subdistrict Abstrak: Motivasi kerja karyawan dalam suatu organisasi dapat dianggap sederhana dan dapat pula menjadi masalah yang komplek, karena pada dasarnya manusia mudah untuk dimotivasi dengan memberikan apa yang menjadi keinginannya. Tujuan penelitian ini adalah untuk mengetahui dan membuktikan pengaruh motivasi kerja terhadap produktivitas kerja karyawan pada PT. Sariguna Prima Tirta Pulau Sari Kecamatan Bati-Bati Kabupaten Tanah Laut. Data utama diperoleh melalui penyebaran angket kepada responden sebanyak 44 orang yang ditetapkan secara purposive sampling, kemudian didukung dengan hasil observasi dan wawancara langsung dengan responden. Analisis data dilakukan dengan bantuan program SPSS. Disimpulkan bahwa hasil Persamaan Regresi Sederhana dalam penelitian ini adalah Y = 18,165 + 0,719 X. Berdasarkan hasil uji t diketahui variabel motivasi kerja berpengaruh positif dan signifikan terhadap poduktivitas kerja, karena pada taraf signifikasi 5% t hitung lebih besar dari t tabel (8,510 > 2,02).  Koefisien determinasi (r2) sebesar 0,633 yang berarti kemampuan variabel motivasi kerja (X) dapat menjelaskan variabel produktivitas kerja  (Y)  sebesar 63,3% sedangkan sisanya 36,7% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini. Kata kunci : motivasi,  produktivitas, Kecamatan Bati-Bati

scholarly journals Pengaruh Kompensasi terhadap Kepuasan Kerja Pegawai Bagian SDM & Umum PT KAI Daerah Operasi 1 Jakarta

2019 ◽  
Vol 17 (1) ◽  
pp. 1-6
Author(s):  
Gappuraning Rahayu ◽  
Eigis Yani Pramularso
Keyword(s):  
Job Satisfaction ◽  
Correlation Coefficient ◽  
Strong Relationship ◽  
Coefficient Of Determination ◽  
Financial Compensation ◽  
Employee Job Satisfaction ◽  
Key Word ◽  
Simple Regression Analysis ◽  
General Section ◽  
Relationship Of

Abstract  –  Compensation is one of the important parts in an effort to meet job satisfaction for employees in an organization. With high job satisfaction employees are expected to feel happy at work, more motivated in work, increased productivity, and make employees become more loyal to the organization. This study aims to determine the effect of compensation on employee job satisfaction at PT Kereta Api Indonesia (Persero) Operational Area 1 Jakarta. The study was conducted by dividing the questionnaire to a number of 35 people, all employees of the general section and HR who were used as research samples. Data analysis using simple regression analysis, correlation coefficient, and coefficient of determination. The results of the study indicate a positive and direct effect between compensation for employee job satisfaction. Based on the calculation of the correlation coefficient obtained a result of 0.723 where the number of scores shows the strong relationship of compensation to employee job satisfaction. From the calculation of the coefficient of determination, it can be seen that compensation affects employee job satisfaction by 52.3% while the remaining 47.7% is influenced by other factors beyond research. Key Word: Financial compensation, non financial compensation,  Job Satisfaction

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