scholarly journals Impact of Quality Healthcare Equipment And Physical Structure on Nhis-Hmo Outpatient Enrollees’ Perception In Lagos Hospitals

2020 ◽  
Author(s):  
Abigail Affiong Mkperedem ◽  
Peter B Ogunlade ◽  
Chisaa IGBOLEKWU ◽  
Festus Asamu ◽  
Bamidele Rasak ◽  
...  
Keyword(s):  
Physical Environment ◽  
Sampling Technique ◽  
Physical Structure ◽  
Survey Method ◽  
Access To Treatment ◽  
Health Maintenance ◽  
Quality Healthcare ◽  
Healthcare Facilities ◽  
Depth Interview

Abstract This study assess enrollees’ perception of Health care facility’s (HCFs) physical structure and equipment quality across 9 accredited National health insurance/ Health maintenance organisation (NHIS-HMO) providing healthcare facilities within the 3 local government areas in Lagos, Nigeria. Anchored on the phenomenology of time consciousness and the filter theory of attention, the study methodology was triangulated using survey method and in-depth interview. A total of 252 questionnaires and 5 in-depth interviews (IDIs) were used to elicit data from selected respondents using simple random and convenient sampling technique. There were differences between the survey result and the in-depth interview (IDIs) responses in terms of structural awareness in contrast with access to treatment equipments. 61.1% of the respondents agreed that the physical environment of the HCF was conducive, 61.5% agreed to the presence of standard and functional medical equipments in the HCF. With regards to the quality rating, 55.1% perceived the quality of HCFs physical structure and equipment fairly positive while 30.6% of the respondents perceived it negatively. From the group comparisons, the Chi-Square results (P<0.01, χ2 (16) = 66.750) revealed significant correlations between quality of HCFs physical environment and equipment and enrollees perception. The Spearman’s correlation was also positive at .064. These findings indicate that the tangible aspects of healthcare service are significant in health outcomes and should be given priority to ensure consistency in quality health promotion.

IMPROVING THE SERVICE QUALITY OF HEALTHCARE IN GHANA: The Role of Locum Nursing

2013 ◽  
Vol 03 (12) ◽  
pp. 01-14
Author(s):  
Keelson, Solomon A. ◽  
Ann Dodor
Keyword(s):  
Service Quality ◽  
Healthcare Delivery ◽  
Sampling Technique ◽  
Research Problem ◽  
Quality Of Healthcare ◽  
Public Hospitals ◽  
Nurse Shortage ◽  
Quality Healthcare ◽  
Hospital Administrators

The study was purposed to consider how encouraging use of locum nursing could aid in managing nurse shortage in the country and consequently improve the service quality of healthcare in Ghana. To be able to address the research problem and achieve the objectives, thirty public hospitals and thirty private hospitals were selected from the three major cities in Ghana to provide data for the study. Also, 250 locum nurses were sampled for information. Nursing Supervisors or Hospital Administrators from the selected hospitals were use as informant for the study. The paper adopted a survey approach, where incidental sampling technique was used to select the hospitals, and the snowball together with incidental sampling methods were used for selecting locum nurses for the study. Mean and standard deviation were the data analysis method used. The findings confirmed that locum practice in Ghana is relatively low. Similarly, the paper also suggested that locum contribute to addressing the issue of nurse shortage in Ghana. At the same time locum nursing was found to contribute to quality healthcare delivery in the country. Appropriate policy directions were recommended.

scholarly journals RELATIONSHIP LEADERSHIP QUALITY AND CULTURE ORGANIZATION WITH THE PERFORMANCE OF SMAN 28 TANGERANG DISTRICT

2019 ◽  
Vol 1 (2) ◽  
pp. 134-142
Author(s):  
Anggih Perian Guswan Putra
Keyword(s):  
Organizational Culture ◽  
Employee Performance ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Survey Method ◽  
Sample Population ◽  
Leadership Quality ◽  
Quality Of Leadership ◽  
The Relationship

This research was conducted to determine the relationship between the quality of the Principal's leadership and organizational culture with the performance of SMAN 28 Tangerang District employees. The study uses a quantitative approach with a descriptive correlational survey method, using correlation theory which is about product moment. Research data collection techniques from respondents carried out through questionnaires or questionnaires. The sample population was 103 employees in each section of SMAN 28 Tangerang, with simple random sampling technique. The magnitude of the effect of leadership quality and organizational culture together on employee performance by 87.2% This shows the higher the quality of leadership and organizational culture, the better the performance of employees, and vice versa the lower the quality of leadership and organizational culture will have an impact for employee performance.

scholarly journals Education Quality Challenges in Ethiopian Secondary Schools

2019 ◽  
pp. 1-15 ◽  
Author(s):  
Belay Sitotaw Goshu ◽  
Melaku Masresha Woldeamanuel
Keyword(s):  
Secondary Schools ◽  
Cognitive Skills ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Survey Method ◽  
Quality Of Education ◽  
Local Conditions ◽  
Education Administrators ◽  
Descriptive Survey

This article empirically assesses perceptions of Ethiopian secondary school teachers and education administrators on the challenge of quality of education, opportunities and explores viable options to improve the quality. To this effect, the descriptive survey method was employed. The information used in this study was obtained through questionnaires random sampling technique which was employed to select 72 Directors, 50 vice directors, 71 Supervisor 52 unit leader and 638 teachers targeted respondents respectively into two secondary schools. The data were analyzed by descriptive analysis. The result shows that in contrast to remarkable achievements in access, progress to date in raising the quality of education in Ethiopia has been limited. Most of the respondents agree that the achievement in gross enrolments is good but in quality, at a low rate and has learning achievement in education system remains unacceptably low. This has become a source of concern for government officials, educators, parents, teachers, students, and other stakeholders. In addition, the results confirm that curriculum content needs to be relevant to a labour market where meta-cognitive skills are at a premium while providing schools with the flexibility to create an instructional environment suited to local conditions and revising teacher training method in university or colleges.

scholarly journals The Influence of Service Quality on inpatients Satisfaction: Study at Bahagia Hospitals, Makassar City

Jurnal Office ◽  
2021 ◽  
Vol 7 (1) ◽  
pp. 21
Author(s):  
Herlina Sakawati ◽  
Nina Agustina ◽  
Sulmiah Sulmiah
Keyword(s):  
Quality Of Service ◽  
Data Analysis ◽  
Service Quality ◽  
Significant Influence ◽  
Research Method ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Survey Method ◽  
Inferential Analysis

This study aims to determine the effect of service quality on inpatient satisfaction at the Bahagia Hospital in Makassar City. The research method used is a quantitative survey method using an explanatory approach. A sample of 100 people who are inpatients at the Bahagia Hospital using accidental sampling technique. The data analysis used is descriptive analysis and inferential analysis. The results showed that the quality of service had a significant influence on the satisfaction of inpatients at the Bahagia Hospital. This shows that service quality has an important role so that service delivery can provide results in accordance with what patients expect

scholarly journals Analysis of the Quality of Life of the Elderly in the Village of Bukit Harapan

1970 ◽  
Vol 2 (3) ◽  
pp. 107-116
Author(s):  
Aszrul AB ◽  
Andi Suswani ◽  
Buharman
Keyword(s):  
Quality Of Life ◽  
Cultural Context ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
The Elderly ◽  
Survey Method ◽  
Physical Domain ◽  
Social Domain ◽  
Social Environmental

Quality of life is a person's perception in a cultural context and norms that are relevant to the person's place of life-related to the goals, expectations, standards, and concern for his life. The purpose of this study was to determine the quality of life of the elderly in terms of physical, psychological, level of independence, social, environmental, spiritual life in Bukit Harapan Village in 2018. This study uses a descriptive survey method with a "probability sampling" approach. The sample in this study was 78 respondents with a population of 340 determined using a sampling technique. Data collection was carried out using a questionnaire sheet (check sheet). The analysis used is a univariate analysis which is seen from the results of the frequency distribution. The study showed that the quality of life of the elderly is good as much as 75.3% and the quality of life that is less than good 25.3%. While seen from the physical domain of the good old 70.1% the physical is not good 29.9%. while the good psychology domain elderly 67.6% less good psychological 32.5%. Good independence rate of elderly 71.4% Poor independence rate 28.6%. Elderly good social domain 72.7% good social domain 27.3%. The good old neighborhood domain 67.6% and less good domain 32.5%. Spiritual good 84.4% Spiritual bad 15.7%. In this study it can be concluded that the quality of life of the elderly from the physical domain that has a less good quality is more than the good, while psychological, independence, social, environmental, spiritual elderly have a good category.

scholarly journals THE QUALITY OF INTERIOR SPACE IN THE ISLAMIC STYLE

2019 ◽  
Vol 2 (6) ◽  
pp. 01-07
Author(s):  
Oday Qusay Abdulqader
Keyword(s):  
Cultural Values ◽  
Interior Design ◽  
Visual Analysis ◽  
Research Question ◽  
Sampling Technique ◽  
Mixed Methodology ◽  
Interior Space ◽  
Purposeful Sampling ◽  
Depth Interview

The interior design of the Islamic style in traditional cites included tangible and intangible influences, which organized the interior space according to the needs of the users and following the rules of Islam as a religion and cultural values. The quality of the interior space referred to the three points, the Rules, Elements, and Factors. However, the designers face difficulties in designing an interior space within the Islamic style. The studies in the Islamic interior design show the elements and components of the style, but few of these studies analyze in depth the quality of this style, especially, heritage houses. The research question of the current study is “What are the original components, rules, and factors that reflect the quality of the interior design of the Islamic style”. The aim of the study is to identify these components, rules, and factors as a guideline. The study used a mixed methodology; the qualitative mode used the in-depth interview with experts selected by purposeful sampling technique. While the quantitative mode used a checklist to observe the visual analysis of the interior space of the selected buildings. The selected building was chosen under special criteria depending on the heritage value and availability of information. The results showed that the quality of interior design reflected by the level of the details of the interior elements. However, 72% of the samples reflected the originality of the design. The quality of interior space in traditional and heritage houses in old Mosul City related to the details of the interior elements, such as materials.

scholarly journals Life Skills Of Pre-Service Teachers: A Comparative Study

2021 ◽  
Vol 6 (II) ◽  
pp. 13-25
Author(s):  
Shweta Gupta
Keyword(s):  
Education System ◽  
Life Skills ◽  
Creative Thinking ◽  
Sampling Technique ◽  
Statistical Technique ◽  
Survey Method ◽  
Cluster Sampling ◽  
Male And Female ◽  
Significant Difference

Teachers have a pivotal role in our education system. However, inefficiency in teachers can affect the very foundation of this education system and which in turn will lead to the downfall of society and the nation. It is well said that the quality of education depends on the quality of teachers, so it is essential to prepare a quality teacher. As the teacher acts as transmitter of knowledge, motivator, and manager so it is dire need to train the prospective teacher in Life skills.  According to WHO life skills have been defined as “the abilities for adaptive and positive behaviour that enables individuals to deal effectively with the demands and challenges of everyday life”. The  present study include ten Life skills as suggested by WHO i.e. Self-awareness skill, Interpersonal skill, Effective Communication skill, Problem Solving, Decision Making, Critical Thinking, Creative Thinking, Coping with Stress, Coping with Emotion, and Empathy. A descriptive survey method is used for this study. The data of 100 pre-service teachers in which 40 female and 60 male pre-service teachers, were collected by random cluster sampling technique from two B.Ed. colleges of Ghaziabad affiliated to C.C.S. University Meerut in Ghaziabad district. Moreover, t-test is used as a statistical technique to compare the life skills between male and female pre-service teachers. However, the investigator found no significant difference between the male and female pre-service teachers in their Life Skills.

scholarly journals Pengaruh E-Service Quality Dan E-Trust Terhadap Kepuasan Pelanggan Pengguna Moda Transportasi Grab di Tangerang Selatan

2018 ◽  
Vol 2 (1) ◽  
pp. 54
Author(s):  
Edi Setiawan ◽  
Sarah Septiani
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Hypothesis Test ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Coefficient Of Determination ◽  
Survey Method ◽  
Test Statistic ◽  
Electronic Service

In this research used survey method, that is to explain influence between independent variable that is electronic service quality and electronic trust to dependent variable that is customer satisfaction and explain relation between variable. The population in this study is the consumer of Grab Car transport users in Bintaro, South Tangerang. The sampling technique uses accidental technique, ie random sampling of the sample that met on that day. Technique of collecting data that is done is test of questioner, that is data collecting technique by asking some direct statement to sample. Processing techniques and data analysis include correlation analysis, multiple linear regression analysis, classical assumption test, hypothesis test and coefficient of determination analysis. The result of T test statistic shows that the quality of electronic service partially has significant effect on customer satisfaction. Electronic confidence partially significant effect on customer satisfaction, while statistical test F shows the quality of electronic services and electronic trust simultaneously significant effect on customer satisfaction.

scholarly journals PERAN RELEGIUSITAS DALAM MEMODERASI KEPUTUSAN INDIVIDU DALAM MEMILIH SEKOLAH DASAR ISLAM TERPADU DI KARANGANYAR

2018 ◽  
Vol 1 (2) ◽  
pp. 71
Author(s):  
Apriyana Nurwahyudi ◽  
Budi Haryanto
Keyword(s):  
Primary School ◽  
Sampling Technique ◽  
Sem Analysis ◽  
Survey Method ◽  
Price Perception ◽  
Quality Of Teaching ◽  
Perception Of Quality ◽  
Public Area ◽  
Convenience Sampling

<p>ABSTRACT</p><p><br />This research to analyze variables which influence parents to make decision to send their children go to Islamic Primary School of Integrated. It aims to determine the effect of price perception, perception of quality, the image on the decision of parents to send their children go to school with religiousity as moderating variable. Collecting data using a questionnaire survey method with convenience sampling technique. The research sample of 200 respondent are individuals who want to send their children go to Islamic Primary School of Integrated, This research was carried out by taking a sample in public area such as mall, market, and kindergarten school in Karanganyar. Results SEM analysis show that religiousity as moderating influences perception of the quality of teaching, image of school, and school fee when parents sent their children go to Islamic Primary School of Integrated, because people with high religiousity will consider with influences perception of the quality of teaching, image of school, while people with lower religiousity influenced by other variable outside the variable perception of the quality of teaching, image of school dan school fee.</p><p><br />Keywords : Perception of price, quality of teaching, image, religiousity, decision.</p>

scholarly journals ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPATUHAN PAJAK REKLAME PADA DINAS PELAYANAN PAJAK DAERAH PROVINSI DKI JAKARTA

2019 ◽  
Vol 12 (2) ◽  
pp. 83
Author(s):  
Dwi Ratnaningsih ◽  
Waluyo Waluyo
Keyword(s):  
Tax Compliance ◽  
Sampling Technique ◽  
Survey Method ◽  
Tax Base ◽  
Negative Effect ◽  
The One ◽  
And Control ◽  
The Relationship ◽  
Tax Fairness

<p class="Style1">Tax compliance is an important aspect to achieve maximum tax revenue target. This study aims to determine the relationship among variables Knowledge Taxpayer, Rates &amp; Tax Base, Complexity of The Rules, Tax Fairness, Administration and Advertisement Tax Procedures , Quality of Tax Officer, Penalties, Inspection And Control of The Billboard with the compliance of advertisement tax to the Local Tax Department of DKI Jakarta. This research was conducted by questionnaire survey method. The population in this study is advertisement tax payer, the one who serving advertisement in Jakarta. The sampling technique is purposive sampling random sampling, which in this case is limited to a specific subject that can provide the desired information. A total of 100 samples was selected based on the selection of this sample. The data was processed by multiple regression method. The results of this study show that the variable Taxpayers Knowledge, Tax fairness, Sanctions and Investigation and Control Billboard positive effect on advertisement tax compliance on the Local Tax Department of DKI Jakarta. Rates and Tax Base, as well as the complexity of the Regulation have a negative effect on the advertisement tax compliance. While the service factors that Administration and Procedures and Officer quality does not affect the advertisement tax.</p>

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