scholarly journals Analisis Dampak Integrasi Data terhadap Kecepatan Pelayanan Publik di Kota Surabaya

2018 ◽  
Vol 14 (2) ◽  
pp. 90-97
Author(s):  
Renny Sari Dewi

Since 2013, through Surabaya Single Window (SSW), the Government of Surabaya City has implemented the innovation of public service (electronic government, e-Government) to integrate residence data to the applicant with domicile of Surabaya. Synergy between information technology and public services, the authors suspect there is positive impact of access speed of e-Government after the integration of population data. A mount of 151 respondents have been surveyed when fill-in the SSW application for technical permissions to capture its response time. The researcher concludes that data integration factor through JSON data service technology can accelerate the process of filling data of population equal to 80.7 percent or equal 56.98 seconds faster. It means, if citizenship data integration is implemented thoroughly, the Public Service Integrated Unit (UPTSA) may be able to receive 2.850 application files per day.

2003 ◽  
Vol 31 (3) ◽  
pp. 462-472
Author(s):  
Kristján Andri Stefánsson ◽  
Gunnar Thór Thórarinsson

Government Policy on Matters of the Information SocietyWhile information technology has for a long time been utilized in public administration in Iceland, co-ordination and policy formulation only started in the mid-nineties. In 1996, the government made arrangements for a comprehensive policy formulation in this field, when the government formulated a specific policy on matters of the information society and established a provisional developmental project for this purpose under the direction of a special working group under the auspices of the Prime Minister's Office. While the project was to be completed within five years, from 1998 to 2002, it was decided at the beginning of this year to extend it to the end of the year 2003 while an appraisal of its implementation was carried out. Among the goals set in the governmental policy was that legislation, rules and the working methods of the public administration should be reviewed with a view to information technology, for the purpose of stimulating technological progress, and to make information accessible to the public irrespective of residence or economic resources. Furthermore, a special emphasis was put on the utilization of information technology in the dissemination of public information, and that all information systems used by government agencies should be structured so that they would provide information on laws, regulations, rights and obligations, and such matters, via a computer network, and also enable the public to go about their business, monitor the progress of important matters, and be provided with all such services which can be provided in this manner.


2021 ◽  
Vol 6 (5) ◽  
pp. 24-30
Author(s):  
Jamshid Yusupov ◽  

Reforming the public service is recognized as a priority direction of the policy of the government of Uzbekistan in the development of information and telecommunication technologies. The experience of foreign countries and their status as "service providers" is being studied. In addition, the article describes the development of e-commerce and e-government services through the transition to the digital economy. Electronic government is a scientific and theoretical analysis of the activities of state bodies in relation to individuals and legal entities as a requirement of the era of information and communication technologies


Author(s):  
Bernadus Gunawan Sudarsono ◽  
Sri Poedji Lestari

The use of internet technology in the government environment is known as electronic government or e-government. In simple terms, e-government or digital government is an activity carried out by the government by using information technology support in providing services to the community. In line with the spirit of bureaucratic reform in Indonesia, e-government has a role in improving the quality of public services and helping the process of delivering information more effectively to the public. Over time, the application of e-Government has turned out to have mixed results. In developed countries, the application of e-Government systems in the scope of government has produced various benefits ranging from the efficiency of administrative processes and various innovations in the field of public services. But on the contrary in the case of developing countries including Indonesia, the results are more alarming where many government institutions face obstacles and even fail to achieve significant improvements in the quality of public services despite having adequate information and communication technology. The paradigm of bureaucrats who wrongly considers that the success of e-Government is mainly determined by technology. Even though there are many factors outside of technology that are more dominant as causes of failure such as organizational management, ethics and work culture. This study aims to develop a model of success in the application of e-Government from several best practice models in the field of information technology that have been widely used so far using literature studies as research methods. The results of the study show that the conceptual model of the success of the implementation of e-Government developed consists of 17 determinants of success..Keywords: Model, Factor, Success, System, e-Government


2018 ◽  
Vol 10 (1) ◽  
pp. 19-26 ◽  
Author(s):  
Muhammad Iqbal Perkasa ◽  
Eko Budi Setiawan

Data is one of the most important things in this information and information technology era that evolving now. Currently, the government still has not used the public data maximally for administrative purposes. Utilization of this big population data is the creation of a web service application system with REST API where this data will be open and accessible to those who have access. One of the institutions that use this service is the Manpower and Transmigration Service where this system can make the Dinas staff more efficient to create and register job search cards using available community data. This application is able to provide and facilitate many parties, such as data administrators to monitor data usage, registration employee in input data, and people able to register independently. Index Terms—Web service, API, Rest api, People data


2019 ◽  
Vol 946 (4) ◽  
pp. 20-25
Author(s):  
O. K. Golubkova ◽  
A.I. Spiridonov

State standards on the types, basic parameters of levels and theodolites as well as technical requirements were developed in CNIIGAiK in 1962–1963. The authors indicate the experience of developing the first State standards for geodetic instrument making, the difficulties encountered in developers. In this article the main stages of preparation of State standards, including action algorithm from technical specifications to submissions for the approval of the public service are marked step-by-step. The types of levels and theodolites, and the basic technical characteristics for each type are described. During 55 years the positive impact in the areas of production and application of standardized levels and theodolites, inter alia, streamlining the issuance of standard sizes of devices, increased production and improved their quality and technical level was revealed.


2016 ◽  
Vol 10 (4) ◽  
pp. 770-786 ◽  
Author(s):  
Chunkui Zhu ◽  
Chen Wu

Purpose This paper aims to examine different hypotheses concerning the effects of public service motivation (PSM) and other attitudinal or institutional dimensions on organizational performance (OP). Specifically, based on the experience of Chinese provincial governments, this study provides new evidence about how PSM may affect OP. Design/methodology/approach This study collected data from a survey of different provincial government departments in Sichuan Province, Hubei Province, Hunan Province and Chongqing Municipality in 2011. Using data from 761 respondents, Pearson correlation analysis and regression analysis were used to explore the relationships between related factors. Findings PSM, job satisfaction, affective commitment and job involvement have statistically significant effects on OP, and these results are consistent with the findings of previous researches that PSM positively affected OP at a significant level. The results suggest that, if civil servants have a strong PSM, the performance of their organizations will be high. Research limitations/implications Future research should look for additional factors that affect OP, comparing employees’ perceptions of an organization’s performance with objective data to determine whether, and to what degree, subjective measures of performance are valid measures of OP in the public sector. Practical implications In the process of improving government performance, it is significant to give attention to the government employees’ mentality. The government training and promotion system should encourage civil servants to care about the public interest. A more flattened organization should be considered as part of the next steps in government reform, and more opportunities should be provided to involve more government employees in policy making. Originality/value This study helps to clarify the effects of individual factors of PSM on OP in China in a tightly controlled bureaucratic environment, where related data are hardly accessible.


2014 ◽  
Vol 4 (1) ◽  
pp. 23
Author(s):  
Tawanda Zinyama ◽  
Joseph Tinarwo

Public administration is carried out through the public service. Public administration is an instrument of the State which is expected to implement the policy decisions made from the political and legislative processes. The rationale of this article is to assess the working relationships between ministers and permanent secretaries in the Government of National Unity in Zimbabwe. The success of the Minister depends to a large degree on the ability and goodwill of a permanent secretary who often has a very different personal or professional background and whom the minster did not appoint. Here lies the vitality of the permanent secretary institution. If a Minister decides to ignore the advice of the permanent secretary, he/she may risk of making serious errors. The permanent secretary is the key link between the democratic process and the public service. This article observed that the mere fact that the permanent secretary carries out the political, economic and social interests and functions of the state from which he/she derives his/her authority and power; and to which he/she is accountable,  no permanent secretary is apolitical and neutral to the ideological predisposition of the elected Ministers. The interaction between the two is a political process. Contemporary administrator requires complex team-work and the synthesis of diverse contributions and view-points.


2015 ◽  
Vol 5 (1) ◽  
pp. 157
Author(s):  
Bernard Oladosu Omisore ◽  
Oyende Adeleke A.

Performance of the Nigerian public service has been a major concern to policy makers and researchers alike. This is because despite all measures put in place to arrest the ugly trend, it seems, it has defied all approaches towards tackling the problem of inefficiency and capacity collapse. Work ethics, attitudes and values can be influenced by the organization, through interventions like training, motivation and coaching, etc. However, they cannot be changed forcibly because they are intrinsic. It is, therefore, of fundamental importance that public functionaries act justly and fairly to all, not only paying lip service to ethical conduct but also ensuring that these are manifestly and undoubtedly seen to be done. This paper discusses the challenges of work ethics, values, attitudes and performance in the Nigerian public service. The major causes of unethical conduct in the public service were identified and the institutional mechanisms established by the government to curb these unethical behaviours were examined. This paper adopted content analysis as a method of data gathering and analysis. It suggested viable options for effective and efficient service-oriented public service. 


Author(s):  
Pandelani H. Munzhedzi

Accountability and oversight are constitutional requirements in all the spheres of government in the Republic of South Africa and their foundation is in the Constitution of the Republic of South Africa of 1996. All spheres of government are charged with the constitutional mandate of providing public services. The level of responsibility and public services provision also goes with the level of capacity of a particular sphere. However, most of the direct and visible services that the public receives are at the local sphere of government. As such, enormous resources are channelled towards this sphere of government so that the said public services could be provided. It is imperative that the three spheres of government account for the huge expenditures during the public service provision processes. The parliaments of national and provincial governments exercise oversight and accountability over their executives and administrations through the Public Accounts Committees, while the local sphere of government relies on the Municipal Public Accounts Committees. This article is theoretical in nature, and it seeks to explore the current state of public accountability in South Africa and to evaluate possible measures so as to enhance public accountability. The article argues that the current public accountability mechanisms are not efficient and effective. It is recommended that these mechanisms ought to be enhanced by inter alia capacitating the legislative bodies at national, provincial and local spheres of the government.


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